YouTrack

Vorteile

This bug tracking software is remarkably easy to use, with a simple setup process and an intuitive interface that helps keep sprints clean, organized, and productive.

Nachteile

A significant con of YouTrack is the absence of adequate learning tools. This made it difficult for me to quickly get up to speed and tap into the platform's vast potential.

In Betracht gezogene Alternativen

Jira

Gründe für den Wechsel zu YouTrack

YouTrack is known for its simplicity and ease to use. It is less expensive.

Vorteile

YouTrack has the feature of customizable workflows and automation. You can customize workflow according to your team's requirement. Jira also has customizable workflows, but with YouTrack, you can customize the workflow using JavaScript. You can write JavaScript code in the built-in JavaScript editor and customize the workflow.

Nachteile

YouTrack's mobile support is not that great. It doesn't provide all features same as that of desktop version. Jira provides almost every feature seamlessly in mobile version also.

Vorteile

Onboarding was seamless from Jira / Confluence into YouTrack. It was able to ingest all our existing tickets, comments, attachments, custom fields, etc. without almost any manual configuration.

Nachteile

The UI is quite confusing and feels clunky. For example when you have multiple projects and looking for the "assigned to me" on individual projects, you have to navigate around before being able to then search. In our opinion.

In Betracht gezogene Alternativen

Jira, monday.com und ClickUp

Warum YouTrack gewählt wurde

Initially we were looking for a tool that would be faster and more responsive as we had issues with Jira / Confluence loading tickets very slowly which wasted precious seconds / minutes. Additionally, we didn't want to have to pay for Confluence separately, we wanted an all inclusive tool. YouTrack was an inexpensive alternative that seemed good at the onset.

Zuvor genutzte Software

Jira und Confluence

Gründe für den Wechsel zu YouTrack

Inexpensive in comparison and the team liked YouTrack

Vorteile

I really like the ability to freely adapt the layout of the agile boards

Nachteile

Unfortunately, most of the features I used to use are being withdrawn, forcing me to return to Notion.

In Betracht gezogene Alternativen

Bitrix24

Warum YouTrack gewählt wurde

I wanted to find something different. Notion had a lot of unnecessary options.

Zuvor genutzte Software

Notion

Gründe für den Wechsel zu YouTrack

It was much cheaper and had everything I needed

Vorteile

The platform is very easy to use
It is picket friendly
Its ability to freely adapt the layout f the agile boards
It is highly customizable
It helps us track our clients work
It is very straightforward

Nachteile

Theres nothing wrong really with Youtrack it is genuinely the best

Vorteile

We can easily create tickets for reporting new bugs in any in-house software's, such as Content Management System, and since we can integrate YouTrack with Slack, these reports get auto-updated there as well.

Nachteile

Finding the tickets related to me takes a little time due to 'Assigned to me' feature being moved from direct access.

Vorteile

The best thing about YouTrack is that it is affordable than those costly software's and is free for up to 10 users; and hence I use it to create, assign, and track tasks of my SEO Team.

Nachteile

Since it is not really for SEO, it lacks advanced SEO-specific features like keyword tracking, traffic analysis, etc.

Vorteile

It is the best app for managing projects and fixing bug or issues in the system of the workplace. It is also easy to use as it has a user-friendly or easy to use platform, whether what kind of level you do in being a tech-savvy.

Nachteile

There are times when the app can load slowly because of the many features it has.

Vorteile

Available free version for small projects with unlimited reporters.

Nachteile

Works well as expected, plus there is option to switch to more advance version for a bigger project.

Vorteile

I adore how user-friendly and adaptable YouTrack is. It offers smooth connection with development tools and is both lightweight and powerful. It streamlines tracking and improves the effectiveness of project management!

Nachteile

Setting up the permission hierarchy can be challenging and involve some trial and error. Furthermore, the PC version has more extensive support than the mobile version.

Vorteile

The customizable nature of the software makes it a very interesting choice.

Nachteile

Some of the plugin functionality can be a little difficult to set up.

Vorteile

It is so easy to use. I don't want to have to spend time setting up, fiddling with or figuring out software. This allows me to just glance at it, update it and move on. I rarely spend any time trying to figure out how to make it do what I need it to do.

Nachteile

There is a bit of setup for user permissions that needs to be managed. So you need someone assigned to manage the settings, and set up new projects. Once you have things set up there seems to be little time spent doing this.

Vorteile

YouTrack offers the complete flexibility to do things that are out of the box like adding custom scripts to apply conditions to move a task or to integrate the whole software to a local attendance system using the APIs. If a user is highly enabled and equipped with customizing the features of YouTrack, almost anything can be done in aspects of project management. We have been using YouTrack for over 6 months and everybody has become used to it and happy with it because it has solved a big bunch of problems including the communication constraint.

Nachteile

YouTrack should be more user-friendly. In order to become a happy user, one needs to use it for at least a month to understand the environment and do basic stuff like creating projects, boards, or reports. It would not be wrong if I call it intimidating but believe me, it's worth it. The complexity of usage pays off once YouTrack is practiced enough with consistency.

Vorteile

I like the ability to see Agile Boards related to our product sprints. I like being able to add screenshots or videos of bugs easily for our development team to use. I like that if I forget to save my work on a task, when I come back to the task my work is auto-saved and available to continue working on, even if I closed my browser.

Nachteile

It would be nice if the feature for a particular task was automatically added to a sprint when a sub-task of that feature was added to the sprint. Right now we have to tag the sprint manually for every feature.

Vorteile

Youtrack is a fantastic resource for keeping track of tasks and issues. The workflow is very team-oriented. I adore being able to assign tasks to particular team members and monitor their progress. This keeps projects well-organized and on schedule.

Nachteile

Sometimes the user interface (UI) is slow and clunky. Some of My team members have found dissatisfaction with the way YouTrack resolves bugs and issues.

Vorteile

Great super search feature and also good workflow customization

Nachteile

Take a lot of memory and the UI need more enhancements

Vorteile

*mostly intuitive
*multiple projects
*ticket linking

Nachteile

*user profile set up not intuitive
*Field set up not consistent

Vorteile

We use this for our daily tracking task. And i love the concept of this product.

Nachteile

I think the value of the price and lack of usabilities this web app can be improved more.

Vorteile

Predictive text. Can be better than a 1990's issue tracker.

Nachteile

"Youtrack issue" issues:

Sand Watch icon has to be the only thing highlighted in order to enter time. Why am I playing a small game of Myst with the new Youtrack Navigation Zone? Boards work funny. Attributes are a pain to update even more so.

From a user perspective it's annoying. From an API developer perspective, it's annoying.

Vorteile

I like that I can quickly create an issue for our software and search for other issues related to mine.

Nachteile

The layout is a little "clunky" so takes a little bit of time to get the "hang of it" in terms of what you need to do to submit the issue.

Vorteile

1. Manageability of your projects issue is really good that you can manage your or create issues or new functionality to be add as a priority bases.
2. A developer can change the ticket or issue to it's fixed state after fixing it.
3. You can also merge multiple ticket by duplicating it.
4. A developer or any one who is a user of YouTrack can comment below the ticket so the tester can easily known about the ticket.

Nachteile

1. There is nothing to dislike in YouTrack it is best for my company.

Vorteile

After integration, the productivity of our team increased.
Timesheet reports are helpful to improve team efficiency.
Essential for sprints planning.

Nachteile

There are a lot of features and our team needed a couple of weeks to get used to the functionality.

Vorteile

Easy to add step by step progress
Easy to manage my team

Nachteile

UI isn't pretty, lends itself to be confusing because of the UI

Vorteile

Ideas Board , Developement Board , agile proces

Nachteile

Changing from project to others you need to rework the template

Vorteile

we can use this application as a bug tracker and assign to developers on task board when found bugs in applications.

Nachteile

Do not have a proper tutorials and guidance to use YouTrack.

Vorteile

Extremely easy to use and highly customisable for all our needs. It looks great and runs well. It makes it very use to use markdown. The search functionality is also very robust and works well

Nachteile

There are times where you have issues with it loading correctly and it takes a few refreshes to sort out.

Vorteile

I liked how easy it was to use, i’m rather fond of jet brains products so I really enjoyed how easy it was to integrate with clion as well.

Nachteile

As it is a jetbains product there maybe some platform related issues, I experienced these on my linux machine.

Vorteile

Molto ben realizzato e il fatto che per un'azienda delle nostre dimensione l'utilizzo sia gratuito lo rende molto interessante

Nachteile

Poche cose ma probabilmente migliorerano nel tempo

Vorteile

It's super lightweight compared to Jira. The customizability is nearly infinite but easy to manage and understand. The import tool is very handy to retain historic information from other systems like Jira. They include a Confluence competitor without additional charges. Youtrack doesn't nickel and dime their customers like other solutions. It's truly a great value if you're willing to switch.

Nachteile

The permission structure of Youtrack is really hard to get right. Trying to assign the right permission to various teams and projects involves a lot of trial and error.

Vorteile

Enables teamwork and allows us to record our conclusions directly in the ticket. It also serves as a source for tracking all of the work completed and the request's testing. A straightforward, adaptable interface that we can deploy for customers with less detail on the outside and within with greater detail. We are even able to incorporate Agile Project Management within it.

Nachteile

In Displaying Data sometimes it takes so long to get it out.

Vorteile

Abbiamo iniziato a usare Youtrack quando ci siamo trovati stretti con l'altro software che usavamo. La possibilità di creare action e workflow personalizzati è la cosa che ci ha cambiato il modo di lavorare. Ora abbiamo la possibilità di avere dei workflow, scritti in Javascript, direttamente su Youtrack per avere aggiornamenti istantanei sul nostro software di messaggistica

Nachteile

Richiede parecchio tempo per il setup, ma una volta effettuata la configurazione desiderata difficilmente si deve cambiare

Vorteile

You are able to track time spent on issues using timers.

Nachteile

In order to assess the free plan , you need a team up to 10.

Vorteile

It supports agile methodologies which makes the team work easier

Nachteile

It requires scripting knowledge for designing custom workflows which might be difficult for non technical people

Vorteile

YouTrack's configurable features are intriguing to me.

Nachteile

Some of its plugin features can be a little challenging to set up.

Vorteile

Creating and managing issues is simple. You can add details, attach files, and categorize tasks with tags. It’s easy to track what’s being worked on, who is working on it, and the task's status

Nachteile

While Youtrack works well with some popular tools, it doesn't have as many integrations as other tools like Jira. This can be a problem for teams using less common tools

Vorteile

A facilidade de navegação, o modo como o aplicativo responde rapido

Nachteile

as vezes da alguns pequenos bugs e sai sozinho do aplicativo e as notificações da um pequeno problema.

Vorteile

Ha mejorado enormemente la forma en que gestionamos proyectos y problemas en nuestro equipo

Nachteile

Para ejecutar YouTrack de manera eficiente, se requieren ciertos recursos técnicos, y esto puede ser un problema para equipos con recursos limitados.

Vorteile

Une bonne logiciels dans la gestion des tâches et très facile à utiliser

Nachteile

La planification des tâches est un peu moins grâce l'interface peu minimaliste

Vorteile

I used YouTrack for managing my projects, and I was really impressed. It's super flexible, allowing me to change things like workflows and fields to fit exactly what my project needed. It was great because I could make it work just for us.

Nachteile

Integrating it with other software required understanding complex technical details, which was a bit challenging for me.

Vorteile

I like it's free for small teams and that it's supported by JetBrains, my favourite company

Nachteile

The UI sometimes looks like a bit old in the days

Vorteile

Able to track projects and do reports with

Nachteile

Difficulty to set up with certain plugin and slow lading time.

Vorteile

Son workflow avec un avantage premier une interface multi-utilisateur qui permet une meilleure collaboration entre utilisateur du projet

Nachteile

La planification des projets et la gestion des tâches est moins efficiente à mon avis comme avec les autres logiciels de gestion des projets

Vorteile

excelente ferramenta para gestão de tarefas e projetos, possui recursos incríveis para planejamento e analises através de gráficos, para quem gosta.

Nachteile

Não é uma ferramenta tão simples de executar, requer um pouco de dedicação e estudo pra usufruir de todos os recursos disponíveis.

Vorteile

JIRA knockoff, simple copied all the good stuff…

Nachteile

Finding tickets is Close to imposibile sometimes.

Vorteile

Excellent task management support with YouTrack. It has good visibility and helps increase productivity. The collaboration tools are convenient for teams. A friend recommended this app to me. I find it useful in every aspect of my life. It assists in a wide range of fields. In YouTrack, the project tracker and project manager help me stay on top of what needs to get done and how much time each task takes. Through a browser-based interface, it tracks all types of bugs and manages issues.

Nachteile

There are not many tutorials about how to efficiently use the software. I had to learn everything myself. The learning curve isn't steep because it's easy to understand, but there should be more options for learning.

Vorteile

It's very easy to use and getting startet. Also it's very flexible, it can fit in so many workflow styles.Also the software itself is pretty lightweight and fast (much better than a certain Australian competitor)

Nachteile

When trying to implement SCRUM, we found it difficult to fit YouTrack into this workflow as it had no "borders" for working with sprints and backlogs etc.

In Betracht gezogene Alternativen

Trello

Gründe für den Wechsel zu YouTrack

More and better overview of tasks and the project in a whole

Vorteile

The best project management app ever! I love the workflow and interface of the software. Everything is very intuitive, easy to use. I appreciate the individual dashboards and kanban tool, the features give the ability to assign tasks to individual members on a project, it's automated so you avoid the risk of error, it's fast and clear. Integration without problems, the look and functionality of the application. Using @ guarantees collaboration, the individual posts resemble a social network and not a working tool. Very nice software design.

Nachteile

I have nothing to complain about, I would appreciate maybe some tutorials, but the support is very helpful.

Vorteile

It's easy to use not just for techies but end users. We use it as a customer support tool and with a simple cheat sheet, they are up and running very rapidly. The same is not true of JIRA which is a bit overwhelming for non-techies and is also way more expensive.

Nachteile

There's very little to find fault with. There are some minor gaps in functionality but nothing that's been a show stopper throughout the years of use.

Vorteile

YouTrack is in my opinion, THE best project management and tracking tool there is. While it doesn't have a bucketload of features, or does not come on the cheap side, it does what is does extremely well. I love its UI and UX, it really makes using YouTrack a pleasure. I love its take on making tasks and managing them via boards. It is so easy to create a task, assign it's priority and notify the people concerned. I also especially love its Git integration, which makes working it with a second nature when you are coding and you want to make a commit. If you are serious about getting a project management tool, please try this once. You will love it!

Nachteile

I really dislike that there is not an integrated communication platform like Basecamp in YouTrack. But it has a Slack integration, which is handy and useful. I also don't like that you don't have much theme choices, as for a tool that I will be using everyday, I would like a bit more of layouts, customizations and themes. And also, sometimes uploading files can be a buggy experience. Videos may take a long time to play, some files are indicated as uploaded but you can't view them immediately. These occur very rarely, but are a nuisance for sure.

In Betracht gezogene Alternativen

Redmine

Zuvor genutzte Software

Redmine

Vorteile

compared to the various bug tracking softwares, this one is super simple, and easy to set up and get going.
The interface is intuitive and helps keep sprints clean and organized.
Performance is good as long as the setup has been done properly, else you will experience lags.
Best for small teams which don't want to deal with the complexities of using JIRA.
Pricing is based on storage so that is really very helpful.
you can do custom queries to search for bugs, and my team uses it every day during the agile meetings. It comes in really handy.

Nachteile

Not cons per say but
1. Features keep changing under your legs. For example, the option to search by `Assigned to me` has altogether disappeared from the main menu. Now you have to specially navigate to find that tag.
2. The url is rather long: mycompanyname.myjetbrains.youtrack.com
3. Comment boxes under tickets look rather medieval.