Über PatientNOW

patientNOW is a hybrid integrated Practice Management (PM) and Electronic Medical Records (EMR) solution for aesthetic medical practices like plastic surgery, medical spas and cosmetic dermatology. The solution can be deployed either in cloud or on-premise. It is also compatible with various windows enabled tablet computers. patientNOW helps practices automate workflows, manage interactions with patients that helps them to retain their existing patients and capture new ones. The EMR solution features e-prescribing, lab integration, ONC-ATCB certification, narrative reports and procedure workflows. In addition, patientNOW offers a suite of PM applications including medical billing, patient scheduling, accounting, and a picture archiving system. The patient portal allows practitioners the ability to directly interface with patients that helps in delivering automated follow-up messages and appointment reminders. patientNOW offers services on a subscription-based pricing model support via phone, email and through online FAQs.
PatientNOW Software - 1
PatientNOW Software - 2
PatientNOW Software - 3
PatientNOW Software - 4
PatientNOW Software - 5
PatientNOW Software - 6
PatientNOW Software - 1 - Vorschau
PatientNOW Software - 2 - Vorschau
PatientNOW Software - 3 - Vorschau
PatientNOW Software - 4 - Vorschau
PatientNOW Software - 5 - Vorschau
PatientNOW Software - 6 - Vorschau

PatientNOW Preis

PatientNOW bietet keine Gratisversion.

Startpreis:
Nicht vom Anbieter bereitgestellt
Kostenlose Version:
Nein
Kostenlose Testversion:
Nicht verfügbar

Alternativen für PatientNOW

ClinicSoftware.com

Für Kliniken ist es von größter Bedeutung, über eine zuverlässige CRM-Softwarelösung zu verfügen, die die Buchung von...
Vagaro ist eine cloudbasierte Business-Management-Lösung für Salons, Spas und Fitnesszentren, mit der Fachleute Termine...
Caspio ist eine cloudbasierte Anwendungsentwicklungslösung für Unternehmen jeder Größe. Die Plattform eignet sich für...
vCita LiveSite ist eine CRM-Lösung für kleine Unternehmen, die Interaktionsverfolgung, Lead-Routing, Lead-Management...
TM3 is a practice management solution that can be deployed either in the cloud-based or on-premise. It is suitable for...

SimplePractice

SimplePractice is a cloud-based practice management system built to make the business side of private practice easier....

PatientNOW Erfahrungen

Funktionsbewertung

Preis-Leistungs-Verhältnis
3,5
Funktionalität
3,5
Bedienkomfort
3,5
Kundenbetreuung
4
5 von 126 Bewertungen Alle Bewertungen anzeigen
Verifizierter Rezensent
  • Branche: Unterhaltung
  • Unternehmensgröße: 11-50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
3
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 25.9.2018

Patient Now Review

Everyone is friendly and responsive and ready to help. I would like to see quicker updates.

Vorteile

The PatientNow program is an excellent practice management system for a cosmetic practice. There are a few flaws, but I have found the developers and help desk to be really open to feedback. My only wish… quicker solutions.
The program is solid from a marketing prospective, it features a drip marketing component that is correspondent to the patient’s procedure of interest or in the patient’s pathway of their treatment(s) they have selected. This is excellent in terms of focused marketing efforts, and segment marketing. Being able to segment market to those patients interested in a particular service/procedure that they have expressed interest in means higher open rates on emails, more visibility and better patient engagement because you are able to address patient’s concerns specific to their interest.
The program is 95% user friendly and intuitive. It is easy for everyone from the front desk to medical personnel to use. For the most part the program is able to arm administrators and physicians with what they need to have schedules, reports and other business items accurate with a few very minor details I will mention in the “the least liked about the software section”. Speaking to the marketing end, it is amazing to custom emails for each procedure and each step of the process for a procedure as it relates and corresponds with an appointment. Meaning it is great to email patients about their upcoming procedure or appointment automatically.

Nachteile

As stated in “pros” section of the survey the marketing component “treatment pathways” is dynamic way to communicate with patients without having to remember to follow up or to create emails. Emails can essentially be launched daily to hundreds of different patients for the treatments they are interested in. This again is great! The issue is the program is not HTLM friendly so sending professional branded materials is not an option. You are really forced to piece together emails that looked pieced together or you can type generic emails – not good for a luxury practice or product. Reports are okay, it does take some maneuvering and comparing to have things balanced in terms of commissions, end of day, AR etc. More custom reporting should be available and the response to custom request varies based on their other prioritized projects. Reports are mathematical and should always balance regardless… 1 + 1 is always 2.
Scheduling is easy, but I believe could be easier. Viewing a patient’s schedule history should be the easiest function of the system, it is not. It is not hard, but it is not efficient for the people who have the hardest job in a practice which is the front desk. Inventory is trash in equals trash out - meaning there is too much opportunity for mistakes. This can be an area of too many opportunities for potential loss… the program should have a better on order, received control mechanism. We are still waiting on the cloud version, like an APP

Michelle S.
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 11-50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 8.12.2020

All software has pros and cons

Customers services is top notch! They are responsive and quite helpful. If it wasn't for their excellent customer service, we probably would have been very unhappy.

Vorteile

We switched to this software for the electronic record capacity. It isn't as user friendly as presented. We hoped to use voice dictation but this hasn't worked out.

Nachteile

The photography software needs to be improved and updated so we can create side by side comparisons and them save them or share them easily. This seems like an easy update.

In Betracht gezogene Alternativen

NexTech EMR & PM, AestheticsPro und Symplast

Warum PatientNOW gewählt wurde

need electronic record

Zuvor genutzte Software

ProSolutions Software

Gründe für den Wechsel zu PatientNOW

It seemed like the best option for us. All software has pros and cons and it's what you make out of it that works for your practice.
Jonathan B.
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 2-10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
2
Funktionen
3
Bedienkomfort
3
Kundenbetreuung
2

3
Bewertet am 26.9.2019

Patient Now Review

THe software is OK. Its not very user friendly. I find that staffing adequate at PATient Now adequate but not outstanding. I find it annoying that at least 3 times a year our calls are returned after our hours and often times 2 days after the call is made.

Vorteile

Computer based, multiple machines can run. I like the Electronic Prescription Module. I like the scheduler. I like the ease of document template use and writing encounter notes. I dont like its integration with MIRROR software as it is too slow.

Nachteile

Dont like the report generator. It is unable to save the "steps" to generate a particular report so that everytime a report of a particular type that needs to be run, we must go through all the steps to run it. It is cumbersome and not time efficient. I purchased a Microsoft tablet to use with this software and it is quite cumbersome and dont use it. IT is too slow. I have all the latest and greatest wifi but still too slow.
I think the integration of WORD DOCUMENTS with this software needs to be upgraded. One can input a .RTF file to the template manager but it would be easier if the software recognized microsoft word documents. It does seem to hande pdfs a bit but not jpegs. I would like to have easier input of jpegs. I have inputted several jpegs for use in the clinical information section with injectables but the software is not very robust.
There needs to be changes in the Injectables ares. The drop downs for specific injectables do not pertain to that particular injectable. I dont remember off the bat which injectables there were not appropriate dosage or amount injected.

In Betracht gezogene Alternativen

NexTech EMR & PM

Warum PatientNOW gewählt wurde

Supposedly better software, better reports, better interaction---easier to use

Gründe für den Wechsel zu PatientNOW

Least expensive
Shauna M.
  • Branche: Kosmetik
  • Unternehmensgröße: 2-10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
2
Kundenbetreuung
5

5
Bewertet am 14.12.2020

Patient Now Review

In all its is very good deal for what you get. The customer service and tech support is a main reason we decided to go with it.

Vorteile

This program has the capability to do so much and has increased our revenue by 15% in just the short time we have been using it. The ability to send mass text and communicate via text allows us to send promotions we normally were limited in an eblast. Patient Now is also very efficient in transitioning from paper to fully electronic paperwork. The pre loaded templates make for a easy transition. We also utilize the treatment pathways that really make our office seamless and professional. Patient Now has buildable reports that make allocating our marketing dollars more efficient. Overall it is a very eloquent program.

Nachteile

The learning curve but worth it. It would be nice to know that it usually takes 6 months to 12 months.

In Betracht gezogene Alternativen

DaySmart Spa und Mindbody

Warum PatientNOW gewählt wurde

Practice Fushion had horrible customer service. you couldn't call and speak to anyone. The reports were very limited and they didn't have mass text blasts.

Gründe für den Wechsel zu PatientNOW

The cost vs the features that Patient Now offers.
Brittany I.
  • Branche: Medizinische Praxis
  • Unternehmensgröße: 2-10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionen
3
Bedienkomfort
2
Kundenbetreuung
4

4
Bewertet am 1.10.2019

I had better expectations

I have mixed feelings. Some days I'm glad i got it and most I am frustrated. I went from paper and many times would like to go back.

Vorteile

Many different features. I'm sure when I get the hang of it all it will be worth it but still very confusing at times.

Nachteile

Difficult getting started. Still in the beginning process with pathways almost 6 months later. Only help when I ask for it never above and beyond what I need. Very hard to get meetings with my "person" although he is very nice. About 75% of my patients do not like the portal and the online booking is confusing for them I now am doing a lot more scheduling myself taking time away from the practice.

In Betracht gezogene Alternativen

AestheticsPro

Gründe für den Wechsel zu PatientNOW

A friend has it and I trusted her judgement. I do not have a secretary so I am doing a lot of work myself. That could also be the problem. But my esthetician is not happy with the program as well.

Ähnliche Kategorien