Hexnode UEM

Vorteile

It was easy to migrate over from another MDM application. The dashboard is laid at well.

Nachteile

I don't like that device location tracking - GPS is not a mandatory.

Vorteile

Its very simple to use and straightforward. Plus theres tons of documentation for everything.

Nachteile

The minimum amount of users that it has to be 15. Initially i started with only 7 clients and i was paying for 15.

Vorteile

Has the functionality we need at a reasonable price point

Nachteile

The suppot via chat and phone is horrible

Vorteile

Very easy to install on new devices. The policies feature makes it so that we don't have to replicate the same settings for each different device. We can simply add the device to the policy and have all our settings and programs assigned to that device.

Nachteile

The only feature that we've noticed that doesn't work properly is the app switching when in kiosk mode. Otherwise it works exactly as intended and does everything we need it to do.

In Betracht gezogene Alternativen

Kandji

Gründe für den Wechsel zu Hexnode UEM

Chose to give Hexnode a chance and enjoyed working with it.

Vorteile

Hexnode UEM has succeeded in streamlining our MDM capabilities for a variety of endpoints across our fleet.
While it does lack some features, I am quite excited reading about their roadmap, futuristic plans and their greater ease of deployment.

As an UEM administrator, all this information is absolutely music to ears and I hope it joins the Gartner's quadrant soon with it's every increasing features and product landscape.

Nachteile

Poor customization and branding for aesthetics
Nil or poor patch management capabilities
No OSD deployment available from Hex node, still using a manual Os deployment a legacy tool to accomplish this.

Vorteile

Eas of setting up policies and importing our devices

Nachteile

The need for apple devices to be enrolled in apple business manager for some of the features to work

Vorteile

Multiplatform, Easy Learning Curve, Great Support, Simple UI.

Nachteile

Groups cannot be nested, there are still some bugs to be tweaked, less robust Windows management, no Windows Automated Enrollment (OOBE)

Vorteile

Hexnode is easy to use and provide peace of mind that our tablets and tool as are being used like that are supposed to at work. It gives management control. It is also nice that you pay per device so you dont have to pay for anything you are not using.

Nachteile

It offers a lot and I have not taken much time to explore all that it offers.

Vorteile

Easy setup and integration. Great customer support at every stage.Kiosk is clean and to the point.

Nachteile

Cons are mostly because features are not available via the Android Enterprise model of control.Some more granular control of display settings would be nice.

In Betracht gezogene Alternativen

baramundi Management Suite

Gründe für den Wechsel zu Hexnode UEM

Easy of use and setup.

Vorteile

How fast the deployment of policies and apps

Nachteile

Search sometimes does not work as intended when finding a pda number for example

Vorteile

All our devices are out in the field and rarely in the office. Hexnode enables us to manage the devices and support the sales reps in the field effectively.

Nachteile

Can be complex with a lot of settings and configurations

Vorteile

Good UX, very good funcionalities, user friendly

Nachteile

Good managment of endpoint devices like Windows, Android, macOS

Vorteile

The product is intuitive, the learning curve is quite flat and whenever you need support it is there for you.
The guys and girls at the support team have responded to me in web chat at all hours of the day with quality advise and support. Where they need to confer with a colleague they will be honest and say this and i always have had a response.
I needed a specific use case, they delivered it and more. I have found features i was not looking for that have now become great additions.
The plans are well laid out from a pricing point of view regarding the functions associated.
The team also have taken on board feedback and requirements and even added functionality where appropriate.
I you know nothing about MDM but know you need one I dont think you could find a better team to help you.
If you need an MDM solution to grow with your business needs then this is likely to be a great fit.

Nachteile

Better support for non mainstream devices, I know they work hard to reach the level of capability on all devices that they have achieved on Samsung as an example.
My use case was around 200 Nvidia Shield tablets so we had to work with that, it may just be feature envy but if Samsung had been able to do what I needed i would be able to exploit more of the tool box on offer.

Vorteile

Hexnode easily connects to the active local directory or Azure cloud. Since Hexnode MDM is a cloud-based server, you don’t need to manage another server. Moreover, associating policies are pretty straightforward.

Nachteile

Hexnode is best suited for mac devices as it is mediocre for windows. Hexnode could have added more lockdown capabilities for Windows.

Vorteile

Hexnode helped us solve our mobility issues easily and effectively by enabling us to watch and control our devices from a single admin platform. It is a must-have in every growing company that doesn’t want to compromise its security.

Nachteile

Though Hexnode wins in most of its race with its competitors due to the value it provides, it still is a ‘just good’ UEM. It can be improved in terms of updations and latency.

Vorteile

Hexnode is one of the best UEM we have ever used at its price. Simple and userfriendly design with small learning curve.

Nachteile

Hexnode is, of course, the best at its price, but if you compare it with other giants, it still lacks some essential updates.

Vorteile

Hexnode's Location tracking and Geofencing features are quite beneficial, especially for maintaining security and confidentiality. Moreover, Hexnode UEM is not too pricey when compared to its competitors.

Nachteile

Lacks some features in the mobile version compared to the web version.

Vorteile

The ease of use. Very userfriendly and easy to navigate. After sales support is also great and they really listen to what the customer wants. In my case, they really listened to my requests of 2 specific features and implemented it.

Nachteile

Nothing at the moment. Pricing, if I really have to mention something. Pricing could always go down a bit.

Vorteile

Very easy to use. Great customer service. Very powerful.

Nachteile

I have found devices that it does not work on. I have found bugs.

Vorteile

For a first-time user, the main hurdle was made non-existent by their un-paralleled tech support team. They helped us set up and navigate the product and had us running in under a week.

Nachteile

The software did seem to consume a lot of energy on specific older model devices but runs smoothly with all the new versions.

Vorteile

Monitor device / policy / mandatory apps .

Nachteile

Monitor device / policy / mandatory apps . lock device

Vorteile

Hexnode offers several different levels of features. We needed to lock down a Samsung Galaxy Tab E to only use one program. Their first level feature, Kiosk mode, is all we needed to be able to do this. It works great. The tablets auto boot into the program we have installed and all other functions of the tablet are disabled or not accessible. On top of this, they are by far the cheapest company we've found to offer this feature. Software is easy to install and easy to use. The intial policy setup in the management URL takes a little time, but is also easy. Once the setup is complete, you can assign the policy to whatever device needs it. You can have multiple policies if needed as well. I've contacted customer service a few times for figuring out how to do something, finding where a setting is, and purchasing a license. Each time the representative was kind and knowledgeable.

Vorteile

There are a lot of features included, easy to use and the service is great.

Nachteile

The Android kiosk mode works hectically.
It would be helpful to have tooltips on the alerts.

Vorteile

Deployment is fairly simple with Android.

Nachteile

All the good features are the most expensive plan..

Vorteile

Best MDM, Best Price, Best UI, Best Customer Service

Nachteile

NONE I can find.....................................

Vorteile

Google SSO integration and apple and non-apple support

Nachteile

Unfortunately It's an expensive solution.

In Betracht gezogene Alternativen

Kandji

Vorteile

assigning various policies per device, enabling and disabling kiosk mode with ease and location tracking

Nachteile

for first-time users, it might look like lots of features but can easily be learned after you play around the system, nothing else.

Vorteile

User Friendly, Clean, Customer Centric,

Nachteile

Cost. While is cheaper than some of their competitors, It would be great if it was a tad bit cheaper.

Vorteile

I like that I'm able to remotely control our warehouse scanners using Hexnode.

Nachteile

Locating out-of-compliance scanners is a challenge, because the system can't provide finer details than whether a device is within or outside our warehouse.

Vorteile

Easy to use and setup. Wonderful tech support

Nachteile

Need ability to purchase varied licenses for different clients

In Betracht gezogene Alternativen

Jamf Pro und Miradore

Gründe für den Wechsel zu Hexnode UEM

They setup and spent an hour helping even though I was just a trial customer at the time.

Vorteile

You may add enterprise, store, and web applications to your inventory using Hexnode's user-friendly application administration interface. The tool was quite easy to use.

Nachteile

I haven't yet experienced any hiccups. The process for pushing applications was faultless and required little maintenance.

Vorteile

The UI is amazing and very intuitive. Setup is a breeze.

Nachteile

Some features do not work as expected due to the lack of thoroughness in the backend stack.

In Betracht gezogene Alternativen

Cisco Meraki

Gründe für den Wechsel zu Hexnode UEM

Ease of use and good UI.

Vorteile

Rugged device support. Only a handful of the UEMs support rugged devices, Hexnode is one of them. They have numerous generic restrictions and policies specific to rugged device management. The OEMConfig and AE support is also helping the UEM to offer more features.

Nachteile

I am happy with their product and services. The portal is self-explanatory and their customer assistance is beyond comparison. In addition to chat support, they have an internal forum, extensive product documentation, blogs and articles. They also actively participate in external community discussions (Quora and Reddit), they even have a product certification course - Hexnode Academy.

Vorteile

Hexnode is available at different pricing levels, you only have to choose a plan that suits your needs. That is, you only have to pay for the things you need and not for the things you don't.

Nachteile

The product has a very limited number of YouTube tutorials available. But their help documentation is comprehensive and contains video guides, and they sometimes air informative webinars on certain topics too.

Vorteile

Hexnode UEM is one of the easiest MDM software to familiarize. Well-prepared documentation helped us follow quite quickly. Moreover, any doubts regarding the software can be clarified with their friendly and knowledgeable customer service team.

Nachteile

Hexnode for windows was not upto mark compared to mac. Occasional bugs sometimes cause problems.

In Betracht gezogene Alternativen

Jamf Pro

Zuvor genutzte Software

Jamf Pro

Gründe für den Wechsel zu Hexnode UEM

Pandemic scenario posed a WFH issue where we had to manage the devices remotely. So, we thought of trying out the Hexnode free version. Soon enough, we were convinced of its capabilities and subscribed for the same. Though we faced slight issues due to occasional bugs, we could clear it out with the help of the support team.

Vorteile

The platform is pretty handy and is compatible with a wide range of devices. Several of our offices across the nation use different types of devices, so this really helpful in our scenario.

Nachteile

I am absolutely happy and satisfied with the product and services. I have no complaints whatsoever.

In Betracht gezogene Alternativen

Scalefusion

Zuvor genutzte Software

Esper

Gründe für den Wechsel zu Hexnode UEM

Hexnode is the best device management software compared to all others in the EU region with GDPR compliance.

Vorteile

Kiosk device management is pretty easy with Hexnode UEM. It has an easy and intuitive portal and interface. Overall, Hexnode is one of the best UEM available for its price.

Nachteile

There aren't many dislikes to talk about. Sometimes, the portal takes time to load. However, this happened just a couple of times only.

Vorteile

Hexnode is feature-rich in the Android and iOs platforms and almost all the features are really easy to implement. The enrollment of devices and users has been an easy process and the integration with identity service providers like Okta is a great advantage.

Nachteile

Not many negatives faced so far with Hexnode. Additional security for the IT admins to log in to the portal would be better so that more security can be assured.

In Betracht gezogene Alternativen

Jamf Pro und Scalefusion

Gründe für den Wechsel zu Hexnode UEM

Hexnode seemed worth and affordable to our enterprise. Moreover, their customer support is amazing. So, compared to other software in market, working with Hexnode seemed more comfortable.

Vorteile

The platform is easy to work with and is beginner friendly in comparison to other MDMs like Intune and Workspace One. The pages are intuitive and the navigation is smooth.

Nachteile

I have no complaints regarding the product or the technical support quality. But it would be nice if they can roll out new releases faster.

Vorteile

Hexnode has one of the best customer support in the industry. Since we were using a proper UEM for the first time, we were confused initially. But the tech support team helped us with a smooth transition through the software.

Nachteile

Nothing so far. For beginners, familiarizing themselves with the software could be a little tricky. But I think that goes for any UEM software.

Vorteile

The UEM service provided by Hexnode exceeded our expectations through its easy to navigate interface and fantastic technical support it offers. Nonetheless, the best part is the unparalleled value it provides for this price.

Nachteile

Hexnode is more or less an above basic UEM product, which is best for medium sized companies, but not for very large corporations. The updates can be late and you may not find some necessary features in lower packages.

In Betracht gezogene Alternativen

Cisco Meraki

Gründe für den Wechsel zu Hexnode UEM

Compare your requirements with the features offered and select the plan that suits your needs. We never anticipated Hexnode to cross our expectations, but it did.

Vorteile

non stopped improvements and enhancement to raise this product , and 24 hour technical support its over all I think , very polite and professional team to contact with and the always help even its a miner issues , very supportive team in general even if its non hexnode mdm issue they always give a very good consulting effort , hope to always be at this stage of helping and support , as the product it very good and covers all or need , I have added the releases in the feature , when some features added to the product as remote connection and other issue which is contacted with the team , it will be our golden software

Nachteile

as major role as user role , we have in the product two roles : admin and reports , it would be more nice to have a technical support role that should just review the tabs that is privilege to , another thing which be to have availability to custom the reports when needed , and if any when wiped the device to have a notification immediately of those how abuse the system

Vorteile

The layout of the portal as well as the knowledge articles provided for enrolling and managing devices are clear, easy to navigate, and even easier to ask for support with their built-in live chat function.

Nachteile

Nothing to complain about really! The pricing is a little steep for Enterprise features per device but it comes with great value.

In Betracht gezogene Alternativen

ManageEngine Mobile Device Manager Plus

Gründe für den Wechsel zu Hexnode UEM

They have better support, better knowledge articles, and are just easier to work with in general.

Vorteile

I liked the containerization feature, which helped separate personal and company-related profiles on devices. In addition, advanced restrictions enabled us to stop screen capture and enhance security.

Nachteile

Some necessary features are available only in top plans; however, most of them are just basic versions.

Vorteile

Hexnode is worth the penny we spent. Also, the technical support was one of the best we have received so far.

Nachteile

Advanced restrictions are available only for the highest subscription plan. It may be unreasonable to expect this, but better distribution of features is suggested.

Vorteile

Hexnode works in various platforms including macOS, Windows, iOS, etc. We were looking for this feature, but most of the other UEMs had fewer capabilities compared to Hexnode. It was indeed a worthy purchase owing to its usability and exceptional support.

Nachteile

Some necessary features are available only on ultra version. Blacklisting of apps sometimes don’t work properly. We could still install the blacklisted apps.

Vorteile

The product is not so easy to you for a non-IT person. But the online support via chat is superb, the reps are willing to spend as much time as you need to walk you through, step by step, until you achieve the implementation and functionality you are looking for. That's what makes this an excellent product for any user. You don't have to be an-IT specialist!! When you have such a high level of support you can rest assured that you can get the maximum benefit from the software. I've dealt with at least six technical reps during our period of installation after we purchased the product. To a person, each one was very knowledgeable, very helpful, very patient and very courteous. I could not have asked for more. Now that we have everything working like we want it to, we feel very satisfied that we chose this product. Most importantly, we don't feel like we missed out on features or functionality because we are not IT specialists.

Nachteile

Software is not so easy to use and there is definitely a learning curve, but as indicated above, the support team will help you.

Vorteile

The software is easy to use, the single pane of glass for app/device/user management is a dream.

Nachteile

Some of the lower tier plans are prohibitive for android MDM, Definitely need to upgrade your plan for smoother management

Vorteile

Hexnode UEM feels relatively easy to use and navigate. It's simple enough for a beginner while it houses the complex management features that you would look for in advanced solutions.

Nachteile

We ran into a few glitches and errors while using the product but most of our concerns were addressed and cleared up by the team, so we do not have any significant grievances.

Vorteile

Great tool with simple interface and good features. Customer service is top-notch.

Nachteile

Sometimes, it doesn’t update the status immediately and this can cause confusion. This maybe unfair to ask but more features could be added to the mid-range versions.