--- description: Reviews zu Device42 Software: Systemübersicht, Funktionen, Preisinformationen und Ratings & Reviews. Entdecke kostenlose Live-Demos und vergleiche Device42 mit ähnlichen Programmen. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Device42 | Bewertungen, Preise und Demos – SoftwareAdvice DE --- Breadcrumb: [Startseite](/) > [Service Desk Software](/directory/4256/service-desk/software) > [Device42](/software/232828/device42) # Device42 Canonical: https://www.softwareadvice.de/software/232828/device42 Seite: 1 / 4\ Weiter: [Nächste Seite](https://www.softwareadvice.de/software/232828/device42?page=2) > Device42 ist eine Asset-Management-Lösung, die es der IT-Administration ermöglicht, Hardware, Software, Geräte und Netzwerke zu verfolgen. Zu den Hauptmerkmalen gehören die automatisierte Verwaltung des Rechenzentrums, Service-Management, Geräteerkennung, Asset-Tagging und Passwortverwaltung. Die Lösung ermöglicht es der IT-Administration, den gesamten Lebenszyklus von Assets zu verwalten. Darüber hinaus können Manager Teammitgliedern Berechtigungen und Zugangsrechte erteilen. Die Virtualisierung von Rechenzentren ermöglicht es Unternehmen, ein strukturiertes Daten-Repository zu erstellen. Das Kennwortverwaltungsmodul von Device42 ermöglicht es Organisationen, Passwörter an einem zentralen Ort zu speichern und zu verwalten. Die Lösung lässt sich über REST APIs in Anwendungen von Dritten integrieren. Der Support erfolgt über ein Online-Portal, E-Mail und Telefon. Die Lösung unterstützt mittelständische Unternehmen bei der Rationalisierung und Automatisierung der Anlagenverwaltung. > > Bewertung: **4.8/5** von 63 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.8/5** | 63 Nutzerbewertungen | | Bedienkomfort | 4.8/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.9/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.9/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.7/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Freshworks - **Region**: San Mateo, USA - **Gegründet**: 2011 ## Gewerblicher Kontext - **Startpreis**: 20,00 $ - **Preismodell**: (Kostenlose Version verfügbar) (Kostenlose Testversion) - **Zielgruppe**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Australien, Brasilien, China, Deutschland, Dänemark, Frankreich, Indien, Irland, Italien, Japan, Kanada, Mexiko, Neuseeland, Niederlande, Norwegen, Schweden, Schweiz, Singapur, Sonderverwaltungsregion Hongkong, Südafrika und 3 weitere ## Funktionen - API - Alarmfunktion / Benachrichtigungen - Anwendungsmanagement - Asset Lifecycle Management - Audit Trail - Auswirkungs-Mangement - Automatische Geräteerkennung - Bedarfsmanagement - Berichterstattung / Analyse - Beschaffungsmanagement - Beziehungs-Mapping - Compliance Management - Compliance-Verfolgung - Configuration Management Database (CMDB) - Dashboard - Data Mapping - Daten-Import / -Export - Datenvisualisierung - Diagramm-Erstellung - Drag-and-Drop ## Integrationen (6 insgesamt) - Chef Enterprise Automation Stack - Confluence - Jira - ServiceNow - Zapier - Zendesk Suite ## Optionen für Kundensupport - Telefon-Support - Chat ## Category - [Service Desk Software](https://www.softwareadvice.de/directory/4256/service-desk/software) ## Ähnliche Kategorien - [Service Desk Software](https://www.softwareadvice.de/directory/4256/service-desk/software) - [Configuration Management Tools](https://www.softwareadvice.de/directory/4653/configuration-management/software) - [IT-Dokumentationssoftware](https://www.softwareadvice.de/directory/4607/it-documentation/software) - [IT Asset Management Software](https://www.softwareadvice.de/directory/1888/it-asset-management/software) - [Online Help-Desk-Software](https://www.softwareadvice.de/directory/3529/online/software) ## Alternativen 1. [ServiceNow](https://www.softwareadvice.de/software/27432/service-now) — 4.5/5 (348 reviews) 2. [SmartITSM](https://www.softwareadvice.de/software/431222/smartitsm) — 4.6/5 (8 reviews) 3. [Freshservice](https://www.softwareadvice.de/software/436317/freshservice) — 4.5/5 (720 reviews) 4. [Canfigure](https://www.softwareadvice.de/software/264673/canfigure) — 4.7/5 (23 reviews) 5. [FNT Command Platform](https://www.softwareadvice.de/software/317486/fnt-command-platform) — 4.1/5 (8 reviews) ## Nutzerbewertungen ### "Good IPAM Solution" — 4.0/5 > **Andreas** | *16. April 2019* | Informationstechnologie & -dienste | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: We use this tool as global IPAM solution also for automated processes and its working very good. API is clearly documented and support is always willing to help > > **Nachteile**: Some usability concepts are not so common as compared to other IPAM products (e.g. Bluecat), which needs more time to get familiar with the concept (e.g. subnet move, split, merge). But support is always open for guidance and feature requests > > We gained following efforts : - global IPAM solutions - active IP usability tracking (ping Sweep) - Service Now Integration (REST Integration) - Single Source of truth for network items ----- ### "A great CMDB tool" — 5.0/5 > **James** | *15. März 2023* | Computerspiele | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The product met all of our requirements for a CMDB. The Device 42 team provided great support during our proof of concept testing and implementation. The implementation was not as complex compared to other enterprise CMDB tools. Ongoing support from our D42 team is great. We also have met with their product team to provide feedback for future features and enhancements. > > **Nachteile**: We are looking forward to Device42 to continue to enhance the dashboards and advanced reporting tool. > > Overall the partnership with Device42 over the past 3 years have been great. The operations support for the product is a simple process and ongoing support from the sales team is also good. ----- ### "Useful, rough and improving" — 3.0/5 > **Kriss** | *23. März 2019* | Computer-Vernetzung | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: The feature set is decently well thought out and it does what it says on the tin. We rolled it out to cover 1200 devices (60 or so models) inside if two months, which is a very good clip - most stuff worked out of the box and we managed to work around annoying (but minor) issues to get workflow integration going. > > **Nachteile**: The UI is the weakest point, both in terms of usage and documentation - a good portion of it is undocumented or under documented. The password vault offering may be useful in some scenarios but is insecure by design, would not store anything actually sensitive in it. If you use bonding/port channels, expect that most of the network visualisation breaks down. > > We use it for DCIM and network discovery. Does a good job at both and the value for money is there. Support has been very helpful, development seems overworked - don’t except a quick resolution to the issues that are present. Would definitely recommend the product. As a side note, they are offering cash payouts for five star reviews, so I’d encourage taking any reviews with a grain of salt. ----- ### "Great tool for IT Inventory Management and CMDB" — 5.0/5 > **Dinco** | *13. September 2023* | Computerspiele | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: Automation and Integration is what I consider is the most important. We have created multiple integration with other tools that allow us to have IT information in one single place. > > **Nachteile**: - One thing I think should be improved is the customization of discovery. It would be very useful if we can modify what is being discovered by autodiscovery and agents, not only device technical information but bussiness related information.- Other thing is the difference between the different ways of reporting, for example, we don't get the same results from Devices table export, Classic and Advanced reports, and DOQL queries. Sometimes is confusing for several users to know what is the best way for reports. ----- ### "Device42 review" — 5.0/5 > **Verifizierter Rezensent** | *22. März 2019* | Baumaterial | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Great tool with many features, you can start with one area and populate it and then move on to next area until all is linked together. We started with the IPAM area to get away from our Excel spreadsheets. I realy like the feature that lets me populate something and then export that data into Excel. In Excel I can quickly add more rows of same type of information and then import it back into Device42. We have also started to leverage the welldocumented and powerfull API. The ability to add custom fields helps you to make sure you can add business specific information. > > **Nachteile**: The autodiscovery features are really powerfull and sometimes picks up unneaded information. An improvment here would be to bbe able to exclude som information and connections. > > The support is great and helps us when we have both large and small questions. The dependency chart is appreciated by our change manager. ----- Seite: 1 / 4\ Weiter: [Nächste Seite](https://www.softwareadvice.de/software/232828/device42?page=2) ## Links - [Auf SoftwareAdvice anzeigen](https://www.softwareadvice.de/software/232828/device42) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Strukturierte Daten