Collaborate with a company you trust, Quest Diagnostics. Clinical & financial solutions connect healthcare organizations, physicians, and patients to improve access to information and insights. Applications work harmoniously to promote patient-physician loyalty, provider collaboration, and positive patient outcomes.
Quanum Revenue Cycle Management (RCM) provides a holistic solution to managing the financial component of your practice—from claims to denials—with a focus on improving collections and revenue.
Quanum Electronic Health Record (EHR) allows you to effectively document a full clinical encounter and supports the collection of data for your tracking and reporting requirements. Quanum EHR contains a sophisticated Clinical Decision Support (CDS) tool and also provides a mobile solution, Quanum EHR for iPad®, that allows you to take your office wherever you go.
Quanum Practice Management (PM) simplifies all of the essential daily tasks of your medical office and includes scheduling and billing, dashboards, and customizable reports with a seamless flow of information from your EHR solution.
With access to more than 500,000 clinicians in over 180,000 locations, the Quanum network is known for fast, efficient, and powerful healthcare connectivity.
Catherine K. Branche: Medizinische Praxis Mitarbeiteranzahl: 2-10 Mitarbeiter
When this program goes down... It goes down... you are sh... out of luck. All you get is a little red bar at the top that says "we are experiencing an unplanned technical issue that is affecting some of our customers. Our team is working hard to resolve as quickly as possible. " REALLY? Is it affecting just some of the customers? and can it really take the whole entire day? and how am I supposed to see patients?
Easy to start out if you know nothing about EMR's. You can do this basic program without much help which is a good thing because you basically get no help.
Absolutely no support. The company wanted me to pay to have someone "fly out from who knows where" and put that person up for the night and pay them to teach us the software. REALLY??
Melody L. Branche: Gesundheit, Wellness & Fitness Mitarbeiteranzahl: 2-10 Mitarbeiter
integration with a practice management system.
easy enough to use, lots of choices for filling out history, capable of carrying information over. Allows copying of encounters forward. screens are easy on the eyes.
Labs do not give CPT codes, only their order code. Very difficult for staff to know what to mark on superbill. Superbill (billing template) can be quite lengthy, would be nice to have more column space. Difficult to figure out how to make encounter templates. No shortcuts for saving standard items. i.e. - plan for cold is the same or nearly the same for each patient; a macro would be great to make this easier to get in. We copy & paste instead of typing. Have yet to figure out how to create standard panels (provider orders a set of labs every time) and not having to check off each individual lab test on the billing template to flow over to the practice management. Would be nice when labs are ordered if they would automatically populate into the billing template.
Laurie O. Branche: Medizinische Praxis Mitarbeiteranzahl: 2-10 Mitarbeiter
I spend my day on this product and am very Happy with the way things are going!
I found Care 360 makes reporting much easier due, to the way their ability to run reports is a fast process and does not take up more of my time. I have instant reports and not having to wait is an asset to our Practice. I also hear from several of my team members that they find 360 user friendly, especially when they are using other emr's from other Practices. That makes my job much easier.
I am waiting for their IT dept to start helping me with Risk Stratification for CPC Plus. I really can't think of anything else that they need to improve at this time.
Carol R. Branche: Medizinische Praxis Mitarbeiteranzahl: 13-50 Mitarbeiter
WE ARE COMPLIANT WITH MEDICARE REGULATIONS.
I ESPECIALLY LIKE THE DASHBOARD FEATURE. IT ALLOWS ME TO MONITOR WHAT IS GOING ON WITH THE PRACTICE AND TO BE ABLE TO QUICKLY GO TO SPECIFIC AREAS. WHEN WE HAVE AUDITORS COME IN TO PRINT RECORDS, THEY CATCH ON WITH JUST A BRIEF EXPLANATION FROM ME. IT IS VERY USER FRIENDLY.
THE PATIENT PORTAL. THEY ARE SUPPOSED TO RELEASE AN UPGRADE TO MAKE IT EASIER FOR THE PATIENTS TO ACCESS. 50% OF OUR PATIENTS ARE ELDERLY & THEY HAVE DIFFICULTY.
Ashley H. Mitarbeiteranzahl: 13-50 Mitarbeiter
Information is usually easy to find . We use a bridge with our EMR so it pulls up the correct patient when entering the labs.
Customer service sometimes has to transfer us multiple times before we can get the answer we need. When we have a new patient their information does not bridge so it does take some time to enter them into the system.