Über Zen Planner

Zen Planner is a member management software for gyms, affiliate gyms, martial arts schools, MMA schools and fitness studios. It includes integrated payment processing and automated billing, a self-service kiosk iPad app, both a member app and staff app for Android and iOS devices, scheduling, automations, workout tracking, belt and skill tracking, site templates and more. Zen Planner's pricing is based off the number of active members and includes payment processing, and there are no contracts or startup fees. New customers have access to one-on-one training sessions with an onboarding coach who will help train them and implement the software for their gym. An in-house customer success team is available by phone and email.
Zen Planner Software - 1
Zen Planner Software - 2
Zen Planner Software - 3
Zen Planner Software - 4
Zen Planner Software - 5
Zen Planner Software - 1 - Vorschau
Zen Planner Software - 2 - Vorschau
Zen Planner Software - 3 - Vorschau
Zen Planner Software - 4 - Vorschau
Zen Planner Software - 5 - Vorschau

Zen Planner Preis

Zen Planner bietet keine Gratisversion, aber eine kostenlose Testversion. Die kostenpflichtige Version von Zen Planner ist ab 121,00 $/Monat verfügbar.

Startpreis:
121,00 $/Monat
Preisinformationen:
15-day free trial, no credit card required. Up to 50 members: $117/month-to-month Up to 100 members: $157/month-to-month Up to 250 members: $197/month-to-month More than 250 members: $227/month-to-month
Kostenlose Version:
Nein
Kostenlose Testversion:
Ja

Alternativen für Zen Planner

Mindbody ist eine cloudbasierte Clubmanagement- und Terminplanungslösung, die auf die Bedürfnisse kleiner und mittelstän...

RainMaker

RainMaker ist eine cloudbasierte Lösung zur Verwaltung von Kampfsportschulen jeder Größe. Die Lösung bietet Mitgliederve...

WellnessLiving

WellnessLiving is a cloud-based business management solution for wellness studios of all sizes. The key features of the...
Wodify ist die Software, die Fitnessstudiobesitzern hilft, die Kontrolle über ihr Geschäft zu übernehmen. Software...
Kicksite ist eine cloudbasierte Kampfsportlösung, die für kleine und mittelgroße Kampfsportschulen und -akademien...
AAC (Affiliated Acceptance Corporation) ist eine cloudbasierte Plattform, mit der Unternehmen wiederkehrende Abrechnunge...

Zen Planner Erfahrungen

Funktionsbewertung

Preis-Leistungs-Verhältnis
4,3
Funktionalität
4,1
Bedienkomfort
4,1
Kundenbetreuung
4,4
5 von 232 Bewertungen Alle Bewertungen anzeigen
Jody B.
  • Branche: Sport
  • Unternehmensgröße: 201-500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionen
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 4.2.2019

Very Helpful Customer Service!!!

Zen Planner software has enabled our company to introduce a program to our customers in a seamless fashion. Their customer service was vital in helping us with this process.

Vorteile

The software is very slick and versatile!

Nachteile

There was a lot to learn that I wasn't familiar with.

Antwort von Zen Planner

Happy to hear it - thanks Jody!

Beantwortet am 5.2.2019
Itzak L.
  • Branche: Sport
  • Unternehmensgröße: Selbstständig
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 24.5.2021

Perfect for managing a martial arts studio

I was really impressed on how well they understand how martial art schools work. The software takes into account everything you need to keep your school running - from scheduling out classes students reserve for, to taking payments and setting up merchant accounts, to desk check-in software, to students having their own portal to track their membership and status. Customer support was very helpful during the onboarding.

Vorteile

You can tell this software was designed for martial artists. One of my favorite things you can do is designate belt rankings to students, and design your system in a way that when a student is ready to test for the next belt, whether its the amount of time they've been training with the studio, to achieving certain skills required, Zen Planner notifies you and helps you plan belt testing. I loved that they recognize how important it is for martial art schools to know where students rank. I was able to plan out all my belts, what skills are required and minimum of time with the school they need to have to test. Most gym software don't recognize all the small nuances that martial art schools need to track where their students stand.

Nachteile

The apps for desk login can be a little buggie sometimes and require an update or reset the iPad to get the software to work.

In Betracht gezogene Alternativen

Mindbody

Gründe für den Wechsel zu Zen Planner

Zen Planner was designed for martial arts schools, not your typical gym. There are a lot of things we need to track that most gyms don't need to track, whether its belt rankings, to skills, to testing. Their pricing was also much more fair than other software like Mindbody.

Antwort von Daxko

Thank you so much for your review. We are proud to empower and serve martial arts communities around the globe.

Beantwortet am 26.5.2021
Fyonna V.
  • Branche: Erholungseinrichtungen & -dienstleistungen
  • Unternehmensgröße: 2-10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 4.5.2022

[SENSITIVE CONTENT] the Onboarder is FANTASTIC, I am so impressed

so far so awesome

Vorteile

We had challenges with paysafe integration, and [SENSITIVE CONTENT] stepped in to fix, I am running a busy studio plus teaching/coaching and she was a dream to work with ( I was not), such an asset to Zen,

Nachteile

color schemes, and the time it took to imput information that was just not a skillset i had, I learned and I am glad it took time

Liz M.
  • Branche: Sport
  • Unternehmensgröße: 2-10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
5
Bedienkomfort
3
Kundenbetreuung
4

3
Bewertet am 2.12.2020

Used it for three years - feature rich but hard to use

We switched from Mindbody to Zenplanner and used it for three years. Zenplanner is chock full of features (other than membership discounts, as mentioned above), but it's so full of features that it becomes clunky and hard to use. I could do just about anything from my admin account, but my fellow coaches who spent less time in it had a harder time working with it. Customers also struggled a lot. We have now switched to Upper Hand, and while it has fewer features and the reports aren't as good, our customers are actually booking their own classes instead of making me do it.

Vorteile

I was the primary account administrator, and I could fix just about anything retroactively. Once you really know your way around, it's got almost everything you could think to want.
There are a lot of customization options for emails you can send your customers, and it was easy to check which emails an individual had opened.
The reports were great. Best reporting I've seen, and it's pretty much the only thing I'll miss.
Support was good - very responsive, with multiple ways to contact them. I also appreciated the discounts they gave businesses at the start of the COVID shutdowns.

Nachteile

The software was very difficult for customers to use, so much that about half of our parents (and a couple of our coaches) just wanted me to do everything for them. Doing so on my end was time-consuming.
Zenplanner offers some options to integrate with our existing website, but it didn't work in every circumstance. What customers could do from our primary domain was pretty limited, and it wasn't easy to switch back and forth between our site and the ZP site.
Zenplanner does not offer automatically-applied membership discounts, so we had to have customers use offer codes. Membership discounts (such as on retail or private lessons) are pretty standard in fitness businesses and not having that option was a major pain.
There was no way to easily see which coaches had availability at which times.

Teagan K.
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 2-10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionen
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 8.10.2019

Finally Found the Right System

This software has made this much more simple and allowed us to enhance our customers experience in our facility!

Vorteile

-Set up was detailed step by step process and had video reviews that our staff could go back to
-Customer service is the best that we have seen
-Hotline always has a person you can talk to (have answered every question we have had and has taught us how to solve the problem should it ever come up again)
- Hotline is available 7am-7pm
-Email (you can send a detailed email and have it answered within one business day)
- Our on-boarding assistant fallowed up with us after a month to make sure everything was running
- Has easy quick reporting
- Great schedule (imbeds into website so you do not have to leave company page)
-Great point of sale (imbeds into website so you do not have to leave company page)
- Mobil app is simple for customers and makes scheduling simple

Nachteile

online mobil site cannot work with out cookies which most smart phones automatically disable so we needed to send out an email with instructions on how to enable them

In Betracht gezogene Alternativen

GymMaster und EZFacility

Warum Zen Planner gewählt wurde

We just got away from using a software system that told us they could do everything that we told them we needed and did not, when we needed help to figure out how to fix problems they could only be reached via email and gave us run around answers, and finally when we addressed that we did not like that we were not happy that they were not able to do what they originally told us they could they yelled at us telling us we needed to change our business to fit them. We are so happy to now be using Zen who has gone above and beyond to make sure their system fits exactly what our business needs. Their customer service is top notch! Everyone of their members is friendly and helpful!

Gründe für den Wechsel zu Zen Planner

Zen planner had everything that we need and everything that we were ready to sacrifice thinking that no software system would have.

Antwort von Zen Planner

Thank you for the review, Teagan! We're glad you've found the right system for your business!

Beantwortet am 14.10.2019

Ähnliche Kategorien