--- description: Reviews zu Quid Software: Systemübersicht, Funktionen, Preisinformationen und Ratings & Reviews. Entdecke kostenlose Live-Demos und vergleiche Quid mit ähnlichen Programmen. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Quid | Bewertungen, Preise und Demos – SoftwareAdvice DE --- Breadcrumb: [Startseite](/) > [Influencer Plattformen](/directory/4292/influencer-marketing/software) > [Quid](/software/22662/netbase) # Quid Canonical: https://www.softwareadvice.de/software/22662/netbase Seite: 1 / 3\ Weiter: [Nächste Seite](https://www.softwareadvice.de/software/22662/netbase?page=2) > NetBase ist ein cloudbasiertes Social-Media-Analysetool für kleine, mittlere und große Marken und Marketingagenturen. Zu den wichtigsten Funktionen gehören die Überwachung der sozialen Medien, die Überwachung des Markenstatus, die Messung der Kampagnenleistung, Dashboards und Berichte. Die Software überwacht Beiträge in den sozialen Medien und erfasst, was Menschen über Marken sagen. Durch die Verarbeitung natürlicher Sprache kann die Software die Gefühle hinter geschriebenen Texten verstehen. Auf diese Weise kann das System Informationen über die Konsumenten wie Einstellung, Kaufbereitschaft und Bedürfnisse aufdecken. Das integrierte Dashboard stellt die Daten in Form von Diagrammen, Grafiken und Heatmaps dar. Außerdem können Nutzer die Berichte anpassen und an E-Mail-Konten senden. NetBase LIVE PULSE hilft Nutzern, die am häufigsten geteilten Bilder zu finden sowie aufkommende Trends, interessante Beiträge und Influencer zu erkennen. Support wird über E-Mail und Telefon angeboten. Andere Hilfsoptionen schließen Dokumentation, FAQ, Video-Tutorials, Webinare und Wissensartikel ein. > > Bewertung: **4.6/5** von 43 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.6/5** | 43 Nutzerbewertungen | | Bedienkomfort | 4.4/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.6/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.0/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.2/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: NetBase Quid - **Gegründet**: 2004 ## Gewerblicher Kontext - **Startpreis**: 23.000,00 $ - **Zielgruppe**: 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Linux (Desktop) - **Unterstützte Sprachen**: Chinesisch, Chinesisch (traditionell), Deutsch, Englisch, Französisch, Japanisch, Portugiesisch, Spanisch - **Verfügbare Länder**: Brasilien, Japan, Mexiko, Vereinigte Staaten, Vereinigtes Königreich ## Funktionen - @mentions - Aktivitäts-Dashboard - Alarmfunktion / Benachrichtigungen - Angebot in sozialen Medien - Anpassbare Berichte - Aufspüren von Influencern - Auswirkungsmanagement - Benchmarking - Berichterstattung / Analyse - Berichterstattung und Statistik - Customer Journey Mapping - Dashboard - Datenvisualisierung - Demografische Daten - Diagramm-Erstellung - Engagement-Tracking - Facettensuche/-filter - Filtern nach Keyword - Influencer Relationship Management - Kampagnen-Tracking ## Integrationen (4 insgesamt) - Domo - Hootsuite - Khoros Marketing - Zapier ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Influencer Plattformen](https://www.softwareadvice.de/directory/4292/influencer-marketing/software) ## Ähnliche Kategorien - [Influencer Plattformen](https://www.softwareadvice.de/directory/4292/influencer-marketing/software) - [Marketing Tools](https://www.softwareadvice.de/directory/4630/marketing/software) - [Marketing Analyse Tools](https://www.softwareadvice.de/directory/1702/analytics-tools/software) - [Social Media Monitoring Tools](https://www.softwareadvice.de/directory/4221/social-media-monitoring/software) - [Social Media Tools](https://www.softwareadvice.de/directory/3905/social-media-marketing/software) ## Alternativen 1. [Meltwater](https://www.softwareadvice.de/software/188440/sysomos) — 4.0/5 (96 reviews) 2. [Oktopost](https://www.softwareadvice.de/software/361364/oktopost) — 4.5/5 (110 reviews) 3. [Hootsuite](https://www.softwareadvice.de/software/137620/hootsuite) — 4.4/5 (3796 reviews) 4. [Sprinklr](https://www.softwareadvice.de/software/86501/sprinklr-marketing) — 4.3/5 (90 reviews) 5. [Brand24](https://www.softwareadvice.de/software/24347/brand24) — 4.7/5 (254 reviews) ## Nutzerbewertungen ### "Netbase reigns supreme" — 5.0/5 > **Christin** | *12. Februar 2019* | Marketing & Werbung | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: I loved the capabilities to easily navigate the platform without being a boolean pro. Their Audience 3D tool is also amazing for segmentation (but a bit costly) > > **Nachteile**: Only 2 years worth of data is available which can be a bummer if you are doing a deep dive. ----- ### "NetBase Quid" — 5.0/5 > **Sujata** | *2. März 2023* | Computer-Software | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: The benefits of NetBase Quid include sophisticated AI-powered analytics, real-time monitoring, extensive coverage of multiple languages and nations, customizable dashboards, and competitive benchmarking capabilities. Businesses can use these features to gain meaningful insights into customer sentiment, react quickly to customer inquiries, build personalized views of social media data, and compare their social media performance to competitors. > > **Nachteile**: The drawbacks of NetBase Quid include its high cost, steep learning curve, limited data exports, limited integration options with third-party apps, and inconsistent data accuracy, particularly in sentiment analysis. > > NetBase Quid was used to solve business problems related to customer experience management, reputation management, marketing effectiveness, and competitive intelligence. Benefits reported by using NetBase Quid include improved customer satisfaction, better brand reputation management and more effective marketing strategies. ----- ### "Great tool, good price." — 3.0/5 > **jobin** | *8. März 2018* | Empfehlungsbewertung: 5.0/10 > > **Vorteile**: There's is so much you can do and so much you can analze. You can soft by perople, where they live and who they are. Being able to break things down this way is a huge plus. > > **Nachteile**: Sometimges the tool counts things as negative when it should be the oppositve. I think this occurs because it alalyzes the sentences and not the paragraphs. A lot of time, the topics can be this dificult. Customer service has been really helpful but it's hard to get a hold of them. ----- ### "Powerful tool in the right hands (requires training on boolean querys)" — 4.0/5 > **Marshall** | *12. Juli 2023* | Marketing & Werbung | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: By far the BEST thing about NetBase is how many mentions they get and how much they provide. After any user learns how to use proper boolean, they can get an ENORMOUS amount of data at their fingertips. So much, that I feel like it's one of the best tools for not just social listening, but also reporting – as their sample sizes are much larger than their competitors. Another reason why this is so important, is because while with other platforms, I might still need to do some manual searching via things like Twitter Advanced Search, with NetBase you never actually have to leave the platform. > > **Nachteile**: NetBase is the most powerful in terms of total number of data points pulled and gives more than just a small sample/snapshot. However, NetBase's scraper misses a lot of posts from key platforms such as IG and TikTok. In addition, they're fairly bare bones in regards to other features such as emotion (not just sentiment), bucketing themes (without having Quid as an add-on), and they have a limited time range whereas some other platforms allow you to look beyond 10 years within their tool. > > Overall I would HIGHLY recommend NetBase for any company who wants to get a pulse on their social listening. Though it might take a bit to learn it, if you have a competent team and time to look thru the posts, it's one of if not the best option. ----- ### "NetBase is a very powerful platform" — 5.0/5 > **Dana** | *8. April 2016* > > NetBase is well suited for research, new business, and diving into broad topics and finding subtrends.It also does a great job of getting to a deeper level of sentiment and behaviors/attitudes that some other platforms through NLP and the use of themes (with more accuracy). The highly flexible platform ensures that you can cut and filter your data in just about any way imaginable, and it's done very quickly. For research projects where historical data is important, NetBase can go back 2 years without additional fees (competitors often charge a fee for more than 30 days historical). Pros: Their NLP is very strong with the ability to distinguish subject in sentences and then apply analysis based on either the subject or sentence. Competitors lack strong NLP and often have lower degrees of accuracy. The platform is highly flexible with dozens of ways to filter and cut the data. It is great for an analyst that really wants to deep dive into the data. However, the analysis done automatically by NetBase is also strong enough that less experienced users would still be able to gain insight with ease. The customizable dashboards are perfect for client reporting and drastically reduce the amount of time spent preparing recurring reports and decks. These are also very flexible depending on reporting needs. Cons: I have a lot of experience with writing boolean queries in social listening platforms, and NetBase's option for boolean is not as user friendly. Getting familiar with the platform's more basic query structure when not using boolean also requires a slight learning curve (if you are used to boolean). Even for all of it's strengths, it gets pretty pricey for only a handful of users. For an agency that requires multiple seats, this can add up very quickly. If having 100% of data is necessary (e.g. for tracking a Twitter hashtag campaign or sweepstakes), you must enable the firehose. Otherwise the decahose is used and then the sample is projected to estimated universe count. Not a problem for some situations, but definitely a problem for others. ----- Seite: 1 / 3\ Weiter: [Nächste Seite](https://www.softwareadvice.de/software/22662/netbase?page=2) ## Links - [Auf SoftwareAdvice anzeigen](https://www.softwareadvice.de/software/22662/netbase) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Strukturierte Daten