Über Campaigner

Campaigner is a cloud-based email marketing solution that caters to small and midsize businesses across various industry verticals. Professionals can create automation workflows using a drag-and-drop interface and improve customer engagement through conditional, behavioral and event-based triggers. Features include A/B testing, customizable templates, geolocation tracking, media library, image editor, reporting, regulatory compliance, sign-up forms and more. Using Campaigner, organizations can import data on the platform and automatically populate subscribers' profiles by adding custom data fields. Managers can schedule recurring email campaigns and create audience segments based on clients' contact activity, demographic data and purchasing behavior. Campaigner facilitates integration with various third-party applications such as Google Analytics, Magento, Shopify, PieSync and more. Pricing is available on monthly and annual subscriptions and support is extended via phone, documentation and an inquiry form.
Campaigner A/B testing
Campaigner customer segmentation
Campaigner dashboard
Campaigner workflow triggers
Campaigner Video
Campaigner A/B testing-thumb
Campaigner customer segmentation-thumb
Campaigner dashboard-thumb
Campaigner workflow triggers-thumb

Campaigner Preis

Campaigner bietet keine Gratisversion, aber eine kostenlose Testversion. Die kostenpflichtige Version von Campaigner ist ab 19,95 $/Monat verfügbar.

Startpreis:
19,95 $/Monat
Kostenlose Version:
Nein
Kostenlose Testversion:
Ja

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Campaigner Erfahrungen

Funktionsbewertung

Preis-Leistungs-Verhältnis
4
Funktionalität
3,5
Bedienkomfort
3,5
Kundenbetreuung
4
5 von 356 Bewertungen Alle Bewertungen anzeigen
Kristi D.
  • Branche: Architektur & Planung
  • Unternehmensgröße: 201-500 Mitarbeiter
  • Verwendet: Wöchentlich für Mehr als 2 Jahre
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 18.9.2018

Use What You Know

We send a weekly email to 40k users and this program has worked for us for the last 8 years.

Vorteile

This program was already in use when I joined the company and the learning curve was minimal. It has all the standard templates, contacts, and reports that you would need. Every time I have called customer service, they have been helpful.

Nachteile

Working with the templates can be really finicky. It can be difficult to get it to do what you want at times. It is also not as user friendly as MailChimp, for instance. Their reporting is there but you have to do click more time to get to it and comparing email sends can be annoying the way it's laid out.

Antwort von j2 Global

Hi Kristi,
Thank you for leaving a review of Campaigner.

We are happy to hear that the platform works well for you and your team. We also appreciate th feedback you provided and have passed it along to our product team.

If you have any additional questions please do not hesitate to contact us.

-The Campaigner Team

Beantwortet am 15.10.2018
Jason P.
  • Branche: Immobilien
  • Unternehmensgröße: 51-200 Mitarbeiter
  • Verwendet: Täglich für Mehr als 2 Jahre
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 8.2.2021

Automation and ease of use

Overall, we are extremely satisfied on what this software allows us to do from a campaign standpoint. Our emails are clean and easy to read on mobile devices and on the desktop.

Vorteile

The interface is very user friendly allowing for drag and drop editiong or html editor features make Campaigner a breeze to work with. In addition, being able to automate an email to go out weekly, or every two weeks, three weeks or four weeks is a great feature.

Nachteile

Sometimes Campaigner is caps sensitive with linked documents, which will sever links if you're not careful and unless you pull it into html editor you may not be able to see the severed link in the drag and drop editor to apply changes.

Antwort von j2 Global

Hello Jason, thank you very much for leaving this great feedback for us. It most definitely helps us to ensure that we keep Campaigner as optimized to your needs as possible. Best regards - Carlos, Customer Marketing Manager.

Beantwortet am 25.3.2021
Scott W.
  • Branche: Non-Profit-Organisation Management
  • Unternehmensgröße: 2-10 Mitarbeiter
  • Verwendet: Wöchentlich für Mehr als 2 Jahre
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
2
Funktionen
2
Bedienkomfort
2
Kundenbetreuung
2

3
Bewertet am 10.9.2018

Much to be desired

We understand Campainer is not just an email program, but they don't seem very interested in our suggestions along the way. It's disappointing that in all these years, there hasn't been any kind of redesign for ease of use. At what we are being charged monthly; we are likely going to shop around and see if there is something better matched for our needs, and priced more competitively.

Vorteile

We use it for simple email blasts to our neighborhood association. We don't use it for marketing campaigns, so therefore do not have the need for some of the functionality available with Campaigner. For our needs it works.

Nachteile

Ease of use. It is not intuitive, and they haven't done any kind of software or GUI redesign since we started using it (6+ years ago).
Making a template should be a lot easier than it is: Creating and editing templates has a lot of old graphic (frames?) technology that makes for a frustrating experience when trying to line up text blocks with headers, footers and images.
Writing an email with attachments should be easier. Having to upload a file/image to the media library, and then importing it into your email is a lot of steps. Instead, allow a person to add a file/image to an email note in the same simple fashion as any other email client works: add a paper clip button and allow us to select the file to add to the note. That seems like it should have been done a long time ago.
Also, if you accidentally remove a person from an email list, you have to call up Campaigner support to get it fixed; you can't manually fix it yourself. Very annoying.

Antwort von j2 Global

Hi Scott,

Thank you for taking the time to review the platform.

We appreciate the feedback you provided in regard to the platform and have passed the feedback on to our product team. If you have any additional issues or questions please feel free to let us know.

-The Campaigner Team

Beantwortet am 15.10.2018
Shaun B.
  • Branche: Unternehmensberatung
  • Unternehmensgröße: 2-10 Mitarbeiter
  • Verwendet: Wöchentlich für Mehr als 2 Jahre
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionen
3
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 6.10.2020

Brilliant Customer Support. Limited Functionality

Campaigners customer support is in the absolute top-tier. I've been in the customer experience consulting and training business globally for over 20 years, and I can only think of one other company that is their equal.

Years ago, we switched away from Campaigner to Survey Monkey. We switched back 8 months later. Survey Monkey's customer service didn't come close. Even though we don't need customer support often, we sure appreciate that Campaigner doesn't make you jump through hoops to get to someone who can help.

Campaigner appears to have invested little, however in creating integrations with major platforms like Wordpress. Our subscription list suffers because of it. The support team is sympathetic, but their developers don't appear to care about it. It's too bad, because other than that, this is a world-class company.

Vorteile

Campaigner is easy to use, and doesn't require a lot of technical knowledge to get started (although it certainly helps). Their technical support team is fantastic, though, unlike most other SAAS. They actually have people you can talk to - and they are consistently awesome.

We use it mostly for email marketing. The reporting is great, and everything (except for the 'cons' below) is pretty intuitive.

Nachteile

Campaigner is missing some critical functionalities that are becoming deal-breakers. Fairly simple things like integrations with Wordpress. One of the biggest gaps is the complete inability to easily create attractive sign-up forms for websites or popups. They have some templates - which are just, well, horrible.

Antwort von j2 Global

Hello Shaun,

I wanted to thank you for your excellent and in-depth feedback. It is really great to know that our product and customer support team has been something that you can rely on.

Your feedback with regards to integration is also much appreciated and has been sent up to upper management.

Looking forward to serving your email marketing needs in the future, all the best.

Carlos Petersen, Customer Marketing Manager

Beantwortet am 26.10.2020
Samantha L.
  • Branche: Internet
  • Unternehmensgröße: 1.001-5.000 Mitarbeiter
  • Verwendet: Täglich für Mehr als 1 Jahr
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 20.1.2021

from Zyxel administer

The product itself is fine, but the support and communication of your inner team is awful.
There is once that we are upgraded without informed. After communicating with the sales he said that he would offer the corrected invoice, but even though I wrote mails to ask for the invoice so many times, I can't get the invoice for three month therefore I can't fulfill the payment, and then I am banned for not paying.
There is also once that we are informed by the accountant that we didn't pay for two months and if we didn't pay right away we will be banned, but our payment duration is 90days, and it's been two years we followed it. I am blamed for your mistake twice this year and i'm really disappoint of your service.

Vorteile

easy to use.
Cover most function that we need.
Drag and drop save a lot of time.

Nachteile

RWD.
UI of administer.
The report after importing contacts is terrible. There is only the row number on the report and then i have to check the original mailing list to find the email myself.
Sales is difficult to find and inefficient.

Antwort von j2 Global

Hello Samantha and thanks for your valuable feedback, this certainly does help us to hone in on future updates so that we can ensure you are having the best experience possible. ^CP

Beantwortet am 28.1.2021

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