WebinarGeek

Vorteile

Das Streaming ist sehr stabil und von hoher Qualität. Wir nutzen viel Screensharing, um unsere Umgebung und unser Produkt zu zeigen. Wir sind mit der Qualität und dem Support sehr zufrieden. Wir werden sowohl auf Deutsch als auch auf Niederländisch betreut.

Nachteile

Wir integrieren MailChimp und die Einrichtung war dank der direkten Integration sehr einfach. Bisher sind keine Nachteile aufgetreten.

Vorteile

Gutes Backend, intuitive Bedienung, gute Vorbereitung eines Webinars

Nachteile

Upload von PDFs hat nie funktioniert, musste vorher immer alles in Bilder umwandeln
nur max 2 Co-Presenter möglich
Branding suboptimal
keine Möglichkeit, Teilnehmer per Ton dazuzuschalten
Evaluation muss man Frage für Frage einzeln vorbereiten und händisch abspielen
keine Freitexteingabe bei Evaluation möglich

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Vorteile

Addressing audience and listening to our customer demands with WebinarGeek has been the most astonishing experience. It provides real time insights from the market. It allows me to interact with potential clients from remote areas.

Nachteile

I really like the product and its entire features. It has done excellent job throughout.

Vorteile

It is very easy to use and to set up webinars in combination with emails and the mailsoftware for leads.

Nachteile

I would prefer it if participants could talk instead of only write in the chat. that't the only con.

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Vorteile

Nice registration page, reminder pages that can be branded.

Nachteile

Customer Service hours are based in Europe. So be careful for real-time support if you are in US-based Time Zones!
In addition, watch for the Auto-Renewal option! no refund if cancelled during the holiday when they are closed.

Vorteile

This software is easy to use, as we've set up a complete webinar in a few days without experience in such a tool. All the features we need are available, there is an integration with our marketing automation tool, and our partners that work with us on webinars, as well as the viewers, are very positive about the technical aspects and the quality of our webinars.

Nachteile

There are very few cons I've encountered, but there's one thing I'm missing. As I'd like to keep my webinar as branded as possible, I use the embedded registration form. The only downside of doing this is I am unable to track the traffic sources of the people that register for the webinar. If there comes an integration to do this I can get a clearer view on where my viewers come from.

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Vorteile

Great functionality and perfect support team. Also great Dutch support.

Nachteile

We had struggles with first show, but that could be solved by tweaking the firewall settings

Vorteile

It is an easy to use tool for webinars, it can be branded with your own house style. The quality of the webinars is high, and the possibilities are great.

Nachteile

When we used it, the recommended browser was chrome. When you have external speakers it is a bit annoying you have to tell them which browser to use, instead of their preferred one. But perhaps that is not the case anymore.

Vorteile

WebinarGeek has a lot of features like integrated polls, multiple hosts, in a very intuitive UI so that new users don't need to be trained. It also has simplified workflows like screensharing and audio and saves trouble to go through elaborate processes. It is customizable and easy to manage and setup

Nachteile

It doesn't have annotation support. Users don't have the option to raise hands or unmute, unlike Zoom. It also has limited cross platform support

Vorteile

I think the very best thing about webinargeek is the customer support and constant work they do on the product to make it better. If you have any questions, a real person answers and help you in a matter of minutes (during weekdays).

Nachteile

Would love to see more flexibility with the registration page such as being able to link videos that are uploaded, not just on Youtube.

Vorteile

WebinarGeek is extremely simple to use. It comes with detailed instructions, and the customer service team is very responsive to any questions. The most significant advantage of this program is that you can plan everything from sending out invitations to sending out surveys, eliminating the need for a similar software

Nachteile

The only minor issue is that increasing your user count will double your expenses. Even if the other user is only perusing your webinar's subscribers.

Vorteile

My main goal was to find an easy tool that allows larger crowd webinars. I'm not a tech type, but I found Webinargeek easy to configure and use. Customer service very available and helpful as well !

Nachteile

I can't really mention a con. The user experience was satisfying over all.

Vorteile

We used automated webinars. A very clear and reliable product. The video quality was high (better than some other streaming platforms) and the video stream was solid and continuously. Settings are simple and good and sufficient / complete. Easy flow, well thought trough. No options-overkill, I really liked that. And the service is fast and you get motivated and skillful online helpdesk. They really know what they are doing en they are patient, friendly & quick, they make exceptions and they are honest & reliable. Big thanks.

Nachteile

We had a little error in the first video upload. Our video was formatted with a variable bitrate (première pro adobe). My video quality was really good, but the conversion was not good. After I re-uploaded an export with constant bitrate the issue was gone and the image was sharp and good.

Vorteile

Customisable registration page
Customisable and automatic e-mails
Easy export of registrations
Easy export of statistics
Many options to interact with the participants

Nachteile

I would like to have more customisation when it comes to the registration page, e-mails and aftersales page

Vorteile

The automated webinars with live chat. Although I need to be there when they start, thank goodness, they start without me.

Nachteile

"Exclude dates" need to have the ability to set a window of time. Example: I may need to set it up to be "not available" from 8 a.m. to 12 p.m. on a certain date.

Vorteile

To complete flow of communication i like a lot.

Nachteile

I would love to have more interaction with the viewers.

Vorteile

I start using the software in 2019 when I started it out with giving webinars. I was completely new to giving webinars and the software behind it. I found it really easy to learn and use it.The most practical is the integrated mailing. It is easy to send subscribers an email when they register, also to remind them of the upcoming event and afterwards.Co-hosts are also easily included, even when your co-host has not much technical background.People find it easy to register en to use it.

Nachteile

While on the one hand you can easily adapt the e-mails to your own branding, depending on what kind of e-mail you are sending not all features are available or easy to use (changing lettertype, colour, inserting links)It was easy to integrate with mailchimp, but in mailchimp itself I am not interested in the information about the specific link that was sent to that user, nor the time or timezone. I don't like it how it is imposed on my overal data in mailchimp, it is there on my form builder (like for your sign up form, I don't need it there, it doesn't show on my sign up form, but I can't remove it from my form builder)

Vorteile

Webinar creation is divided into steps and the system shows you what to do and how to do it. Extremely easy for a beginner.
You can prerecord and/or test your webinar before you do it for real.
Landing pages, statistics, data bases etc are included. You don't need anything else.

Nachteile

Nothing really, I'm filling this field just because it is required.

Vorteile

I love this product because it is very easy to work with. In less than 5 minutes I can prepare a new class. People get an email and can join the class. We chat before class and than we do our yoga class. Afterwards people get there replay. It is so easy. When there is a problem the helpdesk is there in person to help you. I 've tried other providers and I don't like it when a robot is helping.

Nachteile

The least was that the button high quality for recording was gone after a while. But still the video is in perfect condition.

Vorteile

Happy with the feature to copy previous webinars and emails, set up is very quick this way. Great and quick support. Embed is a great function to integrate your webinar opt-in on your own website.

Nachteile

Would be cool to also have the option to see the openingrates of the emails.

Vorteile

I liked that I was able to fully set up and test a webinar to see exactly what I was buying. There were no surprises of promised functionality that didn't work in the way that I wanted.

I like that I was able to integrate it myself with activecampaign without a lot of techinical understaning

Nachteile

I would like a little more functionality around interfacing with activecampaign and control over emails that are sent.

I have the basic paid for subscription. It's possible that what I want it in a premium version.

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Vorteile

Interactions
Scheduled webinar option
Option to embed a webinar channel

Nachteile

Missing customization options for the channel (ie filters etc)
Embed forms are buggy when loading website

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Vorteile

I started a few weeks ago with WebinarGeek. It took me no time to figure out how everything works, everything is arranged very logically. If I had a question, I got an answer via chat within a few minutes. I now effortlessly give a webinar every week.

Nachteile

I have a premium account, and it has a limit of 100 persons who can be at the webinar. I don't need more than that at the moment but hope it will be needed soon!

Vorteile

Webinargeek is really easy to use and to setup. There are a lot of instructions and the helpdesk answers your questions really quick. The best about this tool, is that you can arrange everything from sending your invite to send an evaluation. That makes it unnecessary to use software such as MailChimp.

Nachteile

The only minor thing is that adding an extra user will double your costs. Even if the other user in only looking at the subscribers for your webinar

Vorteile

The software is easy to use and looks really good. Viewers don't need any help with the software when we host a webinar and it's easy for us to set one up. The branded e-mails look really pretty and are easy to customize.

Nachteile

Sometimes it's hard to find the right information about technical things such as sound and camera, but the support team helps a great deal.

Vorteile

It's very easy to work with and the automated webinars are soooo nice.

Nachteile

You have a lot of options (what's good) but in the beginning you have to sort a lot of things out.

Vorteile

I had to be honest. We get help from Anglers because it was our first experience with webinargeek. But I understand from collegues that the program is very easy to use.

Nachteile

The accessibility and the possibillity to combine presentations

Vorteile

Ik vind WebinarGeek heel toegankelijk en gebruiksvriendelijk. Ik had nog nooit een online webinar gemaakt of gegeven en toch is het me goed gelukt. Het feit dat de e-mail adressen van degenen die zich aanmelden verzameld worden, was voor mij ook ideaal aangezien ik nog een e-mail lijst aan het opbouwen ben.

Nachteile

Ik heb eerlijk gezegd geen nadelen kunnen ontdekken.

Vorteile

La facilità di connessione e la facilitò di connettersi con vari utenti e

Nachteile

dipende dalla connessione a volte se non hai fibra o una buona connesione

Vorteile

It is very simple to use for webinar hosts and attendees alike. Users can join a webinar with a single link from the customised emails hosts can send. The platform itself has cool features - there’s live chat option. You can also add co-hosts to your webinars. It’s easy and hassle-free to reach more audiences and get them to sign up. People who couldn’t attend the live, or anyone really, could watch the webinars with the replay option, and a copy of the webinar can also be mailed to the attendees. Pretty inexpensive for such a good software.

Nachteile

The interface is a bit packed and there is no mobile version, which can be a turnoff for some. Attendees do not have the option to join multiple webinars either. There is no option for formatting the customised emails.

Vorteile

The product is very easy to use, it's very intuitive. There is a nice range of functionalities too.

Nachteile

The look and feel is a bit outdated in a way and the product feels a bit pricy.

Vorteile

Dat ik mijn werk goed kon doen waardoor de mensen mijn lessen konden volgen.

Nachteile

Heel soms hadden klanten slechte verbinding, maar kan ookergens anders aan liggen.

Vorteile

Ease of use, the product feels 'light' and responsive. Besides that, I like the customer support, I do not have the feeling that I'm held off to protect the developers

Nachteile

Chat functionality can be improved, when lots of chats come in, the flow away... Plus: not visible if other chats come in when not in the chat screen [formerly, this was the case]

Vorteile

Webinargeek makes it easy to host webinars; live, automated & on demand. It integrates with the software I need, like ActiveCampaign.

Nachteile

Sometimes it's difficult to show the presentation & yourself on camera. People can't read the presentation that good anymore.

Vorteile

Easy to set up to your own desires and change a lot your self

Nachteile

In the chat we sometimes miss the opportunity to tag a participant when answering. Especialy when there are more participants with the same first name. In another sofware we used in the past it was possible to writ @ and the first letters of the first name and they would show the participants with that name in a dropdown list. This way you could chose the person you're answering to and they would get notified.

Vorteile

WebinarGeek is easy to use and takes you by the hand how to use the tool. Follow the steps and before you know you're ready to broadcast.

Nachteile

Viewers who use a mobile phone might not alway be able to read your sheets. Too small. Especially when you show both yourself and the sheets while broadcasting

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Vorteile

I used to give webinars on a different platform. Since my training registrations grew to over 50, I wanted a platform where people couldn't see each other, but only see me. A week before my training I found WebinarGeek while googling.
- It's super easy to set up
- You can keep track of registrations
- The helpdesk is available all day long to answer your questions in just a few minutes, but many questions have already been explained on the platform, so you don't always have to switch with someone.
- You can apply your own house style colors (at least with the second package).
- You can upload slides, so you can easily share slides during your presentation. You could do this by going through your entire slide deck, but you can also pick out a few slides without having to press a 'share screen' button each time. Works very well and your presentation will run much smoother!
- You can set the program so that your training is automatically recorded. Some trainers sometimes forget to record the training from the start. With this function you no longer have to think about this.

Nachteile

I miss two things in the program:
- You can send emails to viewers and non-viewers. Unfortunately, you cannot see who ultimately opened the mail.
- You can build these e-mails in your own house style. Only the format is fairly fixed. It is not possible to add extra text boxes or buttons.

But these are points that do not weigh up against the functionality that the program offers during the webinar.

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Vorteile

It´s very popular in the States and Young people uses this the most.

Nachteile

There are alo t of other online meeting apps that can do the job too.

Vorteile

With WebinarGeek we can set up webinars, integrate with our mailing software and manage subscribers with ease. It's sleek and professional from creating the subscription page to delivering the live webinar and distributing recordings. Gives a glossy polished feel to our client training webinars. Invaluable!

Nachteile

Would be nice to have a few more tailoring options when it comes to the sign up page and emails etc. It's a little limited in terms of editing the template, but the simple layout is more than ample for our needs

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Vorteile

Helpful, balance, well organized, good technical support, diversified in scope user friendly and well used

Nachteile

Like more instructional videos and more hands on support and need for regularly scheduled updates of hardware

Vorteile

From my point of view, there are many advantages in the platform, such as creating educational seminars and lectures in an easy way, as well as creating live broadcasts in a simple and smooth way. The platform facilitates 4000 seats for visitors, and this is a large number, and also allows you to sell from the platform and profit .

Nachteile

There are no templates for the operating or e-mail pages or to control them, and also I do not clearly see what is written in the chat when broadcasting from visitors .

Vorteile

WebinarGeek is very easy to use, both from admin (organizer) perspective and as a subscriber watching & interacting with the webinar. Great customer support!

Nachteile

Improvements can be made on insighs (statistics) of the automated emails.

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Vorteile

I am in the personal development/coaching space, and I host bi-weekly webinars to attract new clients. WebinarGeek is an amazing platform to do just that. The webinars looks professional, the integration and features it has to attract and secure new clients is great. I love doing my presentations now and want to do more! Love the ability to implement on demand webinars too!

Nachteile

Not many cons that come to mind. I guess more customization/branding would be helpful on the lower tier package.

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Vorteile

Ik gebruik webinargeek al geruime tijd en ben heel tevreden eenvoudig in gebruik alles wijst zichzelf. bij vragen in de chatbox ontvang ik altijd snel antwoord en men is altijd bereid om mee te denken en zo tot een oplossing te komen

Nachteile

alles is ok voor mij. ik ben heel tevreden

Vorteile

It can be integrated with Hubspot and the deployment was pretty easy.
I also liked that the pricing is very favourable.
It is great the viewers do not have to install any software and that they can watch directly in the browser window on any device. This is an important feature, because many customers come to the webinar in the very last moment and then they realize they have to install some app so many just don't bother and do not participate. If they don't have to install any app they just click a link and it opens directly in the browser.
Another important thing for me was integration with Hubspot CRM.

Nachteile

There is not an option for viewers of a webinar to turn on microphone and cameras and to interact with the host. The only way is via chat.

Vorteile

WebinarGeek is very easy to use and makes hosting webinars accessible for everyone. I especially love their good customer service, they reply very fast and take your feedback into account! Once I suggested a change to something and they actually made that change, within a day or so. Other than that, everything is always working as it should and I've never had any issues while doing a webinar.

Nachteile

When you co-host a webinar with someone else and also want to show some slides to the audience, you can only select one host to be visible at a time and the screen with the slides become very small, so it's hard to read when you're giving the webinar.

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Vorteile

Alles in webinar werkt goed. Betrouwbaar systeem. Maar vooral de service wil ik er uitlichten. Die is echt geweldig. Denken mee, snel, flexibel en gaan door tot er een oplossing is.

Nachteile

geen
als ik dan toch iets moet zeggen automated zou ik ook graag een tijdstip willen over 10 min. Nu alleen de tijdstippen die ik programmeer.

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Vorteile

I didn't need to use this software as much as I originally thought but I really enjoyed working with it when I did. It's easy to set up and has a very user-friendly interface. I was very impressed with their customer service - the live chat always responded instantly and all questions answered and if required the service agent delivered creative solutions within 12 hours.

Nachteile

I struggled for some time to connect my domain email address with the platform.

Vorteile

Easy to use and the very friendly support in case of questions.
Another Pro for us is that it is a Dutch company, but that's personal :-)

Nachteile

In the earlier versions it was not possible to upload video's directly and could only be embedded from YouTube. In the recent versions this is solved, so for now, we don't really have cons to mention.

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Vorteile

It's very userfriendly and intuitive. At first you're a bit overwhelmed with all the options, but once you get the hang of it, the set-up is pretty easy. We really like some of the features we didn't have in other applications.

Nachteile

The set-up can take a bit long sometimes and you have to scroll through a lot of windows to adjust just 1 thing. It can mean you have to do a lot of searching to find 1 specific thing. f.e. streaming set-up or adjusting the e-mails or webinarroom.