AbacusLaw is case automation software designed explicitly for law firms. The system works as a complete practice management solution that helps in managing workflows including time tracking, billing, and accounting operations. AbacusLaw is available as a cloud-based or an on-premise solution.
Its features include court date calculator and rule-based calendaring, role-based data security controls, time tracking, document automation, email management and more. A mobile app and a secure client portal are also available to facilitate communications. The solution enables users to automate deadline tracking through the use of rules based calendars and helps in client intake and relationship management specific to different areas of law (PI, family, estate planning, civil litigation, etc.)
It also centralizes documents, emails, and notes which are associated with matters and contacts and handles document assembly to produce signature-ready forms. AbacusLaw features an accounting module that integrates billing, timekeeping and reporting into a single solution and is capable of handling trust accounts, performing account reconciliations, and managing expenses. The solution has a legal calendar management system that helps users automatically manage appointments, tasks and deadlines.
Support is available via phone, online and email.
Tera M. Branche: Rechtsberatung Mitarbeiteranzahl: 51-200 Mitarbeiter
This program has been very user friendly. Info is easy to add or delete from a file in this program. It keeps issues very organized. Tabs can be customized to your firm.
This software allows us to keep our client's files organized. We can tailor this program to what we need in our client's files based on what out firm does, and/or what type of case it is. We can keep up with our calendars and everyone can log in from wherever they are and see the daily organizer for all or individuals. It allows us to keep notes in files, monitors for conflicts, and is very useful for setting ticklers to use as reminders. I find it very useful that it keeps up with all the players and their info under "linked names". Also keeps up w/ events, docs, & emails in one place.
If things are moved on the main drive, it breaks the links in abacus and they are no longer able to be found or traced if whomever moves the doc or breaks the link doesn't make a new one at that time.
Assly S. Branche: Anwaltskanzlei Mitarbeiteranzahl: 2-10 Mitarbeiter
As a small law firm you would think that software and a private cloud are luxuries reserved only for "big" firms but you are wrong. To be efficient, organized, avoid malpractice, and spend more time billing and less time on admin, a small firm needs legal software like AbacusLaw. When I wanted to add staff, the Abacus Private Cloud let all of my team utilize the AbacusLaw software with ease, from home and from other states where I am also licensed. And when COVID-19 hit, it was the AbacusLaw software and the Abacus Private Cloud that let us continue work uninterrupted, serving clients and not having to lay off a single person.
I wish there was a way to keep two separate books of business in AbacusLaw's accounting software since many small law firms are not "traditional" firms but several separate solo practitioners working together but with different accounting. The only "bad" part about having such a versatile and essential piece of software is on the occasion where it isn't working life seems to end. It has become indispensable. If that is a "con" that would be the biggest one!
Lianna A. Branche: Rechtsberatung Mitarbeiteranzahl: 2-10 Mitarbeiter
Overall experience has been good.
This program for the most part is very easy to use. As with all software there a few changes that could be made, but overall we have been happy.
Some of the accounting procedures are a bit clunky. What should be an easy fix in some accounting software can be time consuming in Abacus. With that said, their support desk is always helpful in helping you work through any issues you may have.
Mary D. Branche: Anwaltskanzlei Mitarbeiteranzahl: 2-10 Mitarbeiter
I really thought Abacus was a better product than it has turned out to be. It can't do basic things that an accounting system can do. It's a so-so product.
I liked that it could integrate with our business systems as they are.
The add-ins do not work consistently and have more cons than pros. The reporting is not very good and making deposits that are not client checks makes no sense. The system is good for basic legal clients, but anything more complex and there's issues. You can't just double click on a number in a report to get more information on it like many other software programs. If you print a check, you can't change anything about it with an edit; you have to delete the entire thing to make small changes. There is also no way to track time reductions truly. Entering time takes forever because you have to go into each matter separately and enter your time instead of a large platform to enter time for each matter on one sheet. Editing bills takes so much longer than it should because of how it has to be done.
Leigh R. Branche: Anwaltskanzlei Mitarbeiteranzahl: 2-10 Mitarbeiter
Generally Abacus suits my purposes well. I cannot imagine the effort it would take to switch to another system, there is so much critical information in my system that has accumulated over the years and which I can, and do, access.
I have been using this software since 2000, I think. I don't know all the tricks, but to manage time and client information it is wonderful.
When not updated regularly it doesn't function as well. Sometimes updating can be a nightmare.
Antwort: AbacusNext 7.7.2020
My name is Natalie and I'm on the Marketing Team at Abacus. I wanted to reach out and say thank you for the feedback! It's great to hear that AbacusLaw has been a great resource for you during this crazy time.
I wanted to reach out to see if you would be interested in being one of our first customers to film a video review? We'd love to include you in this cool new project!
Please let me know if you are interested!