Über Salesforce Marketing Cloud Account Engagement

Pardot, ein Salesforce-Unternehmen, wurde für Organisationen geschaffen, deren Schwerpunkt auf B2B- (Business-to-Business)-Vertrieb und Marketing Automation liegt. Dieses E-Mail-Marketingsystem bietet automatisierte Unterstützung für langfristigere und mehrstufige Entscheidungen im Zusammenhang mit B2B-Verkäufen. Die Pardot-Suite umfasst Produkte mit Funktionen, die Lead-Management, Batch-E-Mail-Marketing, einen Startseiten-Builder, automatisiertes Drip-Marketing und Echtzeit-Verkaufswarnungen umfassen. Die Enterprise Edition bietet erweiterte Funktionen wie nutzerdefinierte Sicherheitskontrollen, mehr Speicherplatz und eine dedizierte IP-Adresse. In Kombination mit Salesforce Engage können sich Vertriebsangestellte über ihre Mobilgeräte in Echtzeit verbinden, um unter anderem Kampagnen zu liefern, Benachrichtigungen zu erhalten, über Trends zu berichten und Gmail-E-Mails zu verfolgen. Das SaaS-Modell (Software-as-a-Service) von Pardot basiert auf der Salesforce-Plattform und lässt sich in Salesforce sowie Microsoft CRM, SugarCRM und NetSuite integrieren.
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Salesforce Marketing Cloud Account Engagement Video
Salesforce Marketing Cloud Account Engagement Software - 1 - Vorschau
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Salesforce Marketing Cloud Account Engagement Preis

Salesforce Marketing Cloud Account Engagement bietet keine Gratisversion, aber eine kostenlose Testversion. Die kostenpflichtige Version von Salesforce Marketing Cloud Account Engagement ist ab 1.250,00 $/Monat verfügbar.

Startpreis:
1.250,00 $/Monat
Kostenlose Version:
Nein
Kostenlose Testversion:
Ja

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Salesforce Marketing Cloud Account Engagement Erfahrungen

Funktionsbewertung

Preis-Leistungs-Verhältnis
3,8
Funktionalität
4,0
Bedienkomfort
3,8
Kundenbetreuung
3,9
5 von 627 Bewertungen Alle Bewertungen anzeigen
MD Masoom
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 27.7.2019

Great Marketing Automation platform

My overall experience with Pardot is great, being a sales guy I am using this tool daily to send marketing and sales emails to our customers and prospects and this tool never fails me.

Vorteile

I love Pardot and if I need to tell you what I like most about it then I must say their customer support team, yes I like this most because their customer support team is very active and responsive, they available 24*7 to help the customers and this is the best thing that I like most about it.

Nachteile

There is one thing that I would like to highlight that I like least about it and that is its high cost, yes Pardot is a little bit expensive compared to other marketing automation tool but on the other hand, I must say that it is worth to spend on it.

In Betracht gezogene Alternativen

Zoho CRM

Gründe für den Wechsel zu Salesforce Marketing Cloud Account Engagement

I choose Pardot over Zoho because of its amazing customer support.
Verifizierter Rezensent
  • Branche: Non-Profit-Organisation Management
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
4
Kundenbetreuung
4

5
Bewertet am 7.12.2019

Pardot Helps us Treat Each Donor as an Individual

Before, we were treating email like it was direct mail. Just send out a high enough quantity and you’ll get enough donations. However, this was treating our donors as pocketbooks and not individuals with unique interests and hearts. Using Pardot means we can tailor what we share to each individual and tell a story they can relate to. Transformational rather than transactional. Donations have increased but that’s a byproduct of involving unique people in the story of our organization. Once you learn the UI, it’s very simple to use as long as you have even a bit of html and css experience or if someone on your team has made some great templates. We love the reporting on the individual level and the integration with Salesforce.

Vorteile

We love engagement studio and how easy it is to build out automated campaigns and dynamic lists. The ease of automation has meant less time spent uploading csv’s and more time developing great content.

Nachteile

We wish it had a drag and drop editor. Not everyone on our team can code and it makes it difficult when we have a heavy season for deploys. The good news is, they’ve announced a beautiful drag and drop editor for the 20 winter release.

In Betracht gezogene Alternativen

Campaign Monitor, Mailchimp und Marketo Engage

Warum Salesforce Marketing Cloud Account Engagement gewählt wurde

The direct integration with Salesforce and wanting more ability with automation responding to individuals engagement with us online.

Zuvor genutzte Software

Campaign Monitor

Gründe für den Wechsel zu Salesforce Marketing Cloud Account Engagement

The direct integration with Salesforce and the sheer quantity of things that Pardot can do in making a unique experience for each of our donors.
Robert
  • Branche: Medienproduktion
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionen
2
Bedienkomfort
2
Kundenbetreuung
1

2
Bewertet am 1.8.2018

It offers more than it can handle. Terrible support. Way too expensive.

We were able to update designs for emails and landing pages (with limited selection) but deliverability suffered greatly.

Vorteile

There's some good features like email drip campaigns, landing pages and forms but they all have their drawbacks. The drip campaigns we found were never getting delivered and going to spam, no one ever opened the emails. The landing pages only provide 4 or 5 designs and only one of them is even possibly usable. You'll need to code your own. The forms are extremely complicated, I've been using for a few years and I still have no idea how to customize them to improve the designs. Basically just too complicated all around. I don't have any pros really, anything good I can find a con for. Don't get fooled into buying this software.

Nachteile

We purchased Pardot on a three year contract expecting much more than we were given. We are a news publication that sends out daily alerts that our customers pay for and were told by their sales team this was the best email delivery software out there - obviously we know they all say that but this software isn't even close. Pardot purchased Exact Target and sends out of their email. Exact Target is one of the most filtered spam filters no so it's almost impossible to get emails sent through to any customers if they have even a shred of spam filtering set up. We have had to work with hundreds of subscribers to mark our emails as a safe sender through IP and Domain whitelisting and sometimes that doesn't even work. That and they fact that the reporting and features in many ways have no flexibility make this software very frustrating for us. In the beginning we were provided a chat function to contact support and found that there wasn't really much they could do for us other than redirect us to links that did not fix our problems - this would end up turning into a ticket that would rarely be resolved. After about a year they did away with the chat function altogether and told us if we want it back we need to pay an extra per month. This is already an EXTREMELY expensive software so for them to turn their back on us for another money grab was a spit in the face. We're done with them and looking forward to the contract expiring early next year.

Ravi
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionen
5
Bedienkomfort
2
Kundenbetreuung
3

4
Bewertet am 4.3.2023

A Powerful Marketing Solution But Very Expensive

Vorteile

The ability to integrate with Salesforce CRM is a major advantage, as it allows businesses to get a complete view of their customers and personalize their marketing messages accordingly.Salesforce Marketing Cloud Account Engagement offers a range of tools for multichannel marketing, including email, social media, mobile, and web.The platform offers advanced segmentation features, allowing businesses to target specific customer segments with tailored marketing messages.The platform offers a range of analytics tools to help businesses measure the effectiveness of their marketing campaigns and make data-driven decisions.

Nachteile

It can be complex and difficult to navigate, which can make it challenging for new users to get started.The platform is quite expensive, which may make it less accessible to small businesses with limited budgets.Customer support is very slow to respond or not very helpful.

Muhammad Daud
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 19.7.2022

Boosting a business with Pardot

Overall, I found Pardot great support for our business and it is helping us grow the leads with great marketing tools. Its algorithms are unique in capturing leads and working strategically with different businesses.

Vorteile

I found Pardot a great utility and Platform for Campaign Managment, Email Marketing, Marketing, Marketing Analytics, Marketing Automation and Sales Force Automation. It has helped our business grow strategically and Marketing just went so easy.

Nachteile

Pardot is quite expensive and really advance to manage.

In Betracht gezogene Alternativen

Keap und Mailchimp

Gründe für den Wechsel zu Salesforce Marketing Cloud Account Engagement

I found Pardot to be more advanced than other platforms in terms of functionality, marketing campaign and automation tools.

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