Über Lead Gen & CRM (formerly SharpSpring)

SharpSpring ist ein vollständig integriertes cloudbasiertes Marketing-Tool, das Customer-Relationship-Management, Marketingautomatisierung, mobiles und soziales Marketing, Vertriebsteam-Automatisierung, Kundenservice und mehr in einer Lösung bietet. SharpSpring ist mit jedem CRM auf dem Markt kompatibel, sodass Nutzer ihr vorhandenes CRM und die darin enthaltenen Informationen weiterverwenden können. Die System-Tools zur Lead-Pflege und -Bewertung können die Seitenbesuche, demografischen Daten und das Engagement einzelner Leads verfolgen. Die VisitorID-Funktion von SharpSpring hilft, anonyme Website-Besucher zu identifizieren, indem deren IP-Adressen aufgesucht werden. So können Nutzer sehen, wer ihre Website anzeigt, einschließlich ihrer Namen und Kontaktinformationen. Außerdem enthalten sind ein Startseiten-Builder und ein Blog-Builder. SharpSpring bietet auch eine Design- und Vorlagenbibliothek, aus der der Nutzer auswählen kann. SharpSpring kann sowohl von kleinen als auch großen Unternehmen in einer Vielzahl von Branchen wie Werbung, Versicherung, Ingenieurwesen, Telekommunikation und mehr genutzt werden.
Lead Gen & CRM (formerly SharpSpring) Software - 1

Lead Gen & CRM (formerly SharpSpring) Preis

Lead Gen & CRM (formerly SharpSpring) bietet keine Gratisversion, aber eine kostenlose Testversion. Die kostenpflichtige Version von Lead Gen & CRM (formerly SharpSpring) ist ab 449,00 $/Monat verfügbar.

Startpreis:
449,00 $/Monat
Kostenlose Version:
Nein
Kostenlose Testversion:
Ja

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Lead Gen & CRM (formerly SharpSpring) Erfahrungen

Funktionsbewertung

Preis-Leistungs-Verhältnis
4,7
Funktionalität
4,4
Bedienkomfort
4,3
Kundenbetreuung
4,6
5 von 757 Bewertungen Alle Bewertungen anzeigen
Chuck
  • Branche: Computer-Software
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 27.2.2020

Full-featured marketing automation on a budget

Prioritizing leads for Salesforce, collecting customer feedback, and better tracking the effectiveness of marketing efforts are the key things we get out of SharpSpring. We are able to collect leads using SharpSpring forms and then deliver them to the right salesperson using their visual workflow tools. We can make lists and campaigns based on ANY criteria in the system, which is super impressive. The Life of the Lead is a revelation: Being able to see all digital interactions of our customers is a complete game-changer for Sales. With Life of the Lead, Sales is more informed and can take on calls armed with the right information to best serve the customer.

Vorteile

The support is top-notch. They go above and beyond to ensure all questions are answered. If there is a key feature needed in the software, they'll work to make sure that you get that feature or have a workaround. They respond quickly, and they are incredibly knowledgeable.

It's hard to list just one thing I like best! It's the most competitively-priced tool on the market... and it's a fraction of the cost of nearly any other marketing automation tool on the market.

Nachteile

With their constant upgrades, SharpSpring occasionally can be a bit buggy while features get ironed out. Nearly all issues have easy workarounds, and the fixes come fast. It's a minor quibble for a service that is basically as good as it gets.

Gründe für den Wechsel zu Lead Gen & CRM (formerly SharpSpring)

Better support. Better functionality. Better interface. Better price.
Brooks
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
4
Bedienkomfort
3
Kundenbetreuung
4

4
Bewertet am 20.11.2019

A powerful platform, but still has a long way to go

We use Sharpspring for email automation, marketing automation, lead tracking, reporting, as a CRM, and as a sales tool. It allows us to track contact interactions from first touchpoint through sale. It has been a huge help.

Vorteile

My favorite thing about Sharpspring is the ability to track and analyze the entire life of a lead, from start to finish. It allows us to optimize our funnels and nurture prospects from interest to sale. It is a really powerful tool and offers (almost) everything you need for marketing automation from automated workflows to landing pages and forms to email design. I also love their lead scoring.

Nachteile

Though it offers a lot of features, it's not all that usable compared to similar products. There are countless small usability issues. Landing pages are pretty difficult to create. Support is usually great – but can at times be entirely unhelpful. Automation has some key features other tools allow. Overall, there are just a lot of features that still need to be added in order to really compete.

In Betracht gezogene Alternativen

ActiveCampaign und Keap

Warum Lead Gen & CRM (formerly SharpSpring) gewählt wurde

Price was the primary reason.

Zuvor genutzte Software

HubSpot Marketing Hub

Gründe für den Wechsel zu Lead Gen & CRM (formerly SharpSpring)

We really needed a robust CRM for longer B2B buying cycles. Though all other tools were awesome, Sharpspring won out there.
Verifizierter Rezensent
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
2
Funktionen
3
Bedienkomfort
2
Kundenbetreuung
2

3
Bewertet am 7.5.2021

Not worth it

Not good. Lots of "oh yeah, sure, it does that." Only to find out that the software doesn't actually do what they just said it does or no one from sharpspring knows how to make it do that.

Vorteile

Seemed like a great and more affordable option compared to HubSpot. Not much else to say here since we had a boat load of issues with it.

Nachteile

Everything was cumbersome. From onboarding to implementation. Even getting someone on the phone from the right department to help us when we had issues with email was a problem. Overall, really clunky and outdated. We ended up going to Hubspot and it's SO much better and not even that much more expensive especially when we think of all of the time we all wasted trying to get sharpspring to work.

In Betracht gezogene Alternativen

HubSpot Marketing Hub

Zuvor genutzte Software

HubSpot Marketing Hub

Gründe für den Wechsel zu Lead Gen & CRM (formerly SharpSpring)

price.

Antwort von Constant Contact

Hi there,

Thank you for taking the time to share your experience with SharpSpring. We hate to hear that you had a negative experience with the platform. Our exceptional support is something we work hard to maintain so we hate finding out we missed the mark there as well. We never take losing a partner lightly and will use your feedback to continue to improve our resources for our agency partners.

If you'd be open to sharing any additional feedback, please email us at [email protected].

Beantwortet am 13.5.2021
Gbenga
  • Branche: Tiefbau
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 4.3.2023

SharpSpring: The All-In-One Marketing Automation Platform

SharpSpring helps me solve my marketing automation needs by providing a variety of features, including email marketing, lead generation, social media management, and comprehensive analytics and reporting with ease and at a relatively low expense.

Vorteile

It is an easy-to-use platform that allows me to access and use its numerous features without requiring extensive technical knowledge. I like that the platform is adaptable, I can simply tailor the platform to my specific marketing requirements, allowing me to streamline my marketing efforts and get greater outcomes. also, The reporting and analytics tools are robust and extensive, providing me with loads of data and insights into my marketing campaigns. I value the platform's extensive analytics, which allow me to track performance and monitor lead activity.

Nachteile

While the email templates are limited in number and may not be as visually appealing, I don't have any other concerns or complaints about the platform.

Anna
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 31.7.2019

SharpSpring user for 4+ years

We really are able to do so much more with our marketing. We can see the interaction of clients with our marketing as a whole, not just off of one campaign. We can trigger emails and actions based on their behaviors which is very beneficial.

Vorteile

Being a Partner for 4+ years has allowed us to grow with them. When they were a startup, we were able to really see the changes the partners were requesting and the software has come a long way. They really value their Partners (agencies).

Nachteile

Sometimes SharpSpring likes to release new features, while they need to also work on continually improving their existing features.

Warum Lead Gen & CRM (formerly SharpSpring) gewählt wurde

Marketo was very expensive and did not allow us to resell to clients. Also not user friendly.

Zuvor genutzte Software

Marketo Engage

Gründe für den Wechsel zu Lead Gen & CRM (formerly SharpSpring)

Much less expensive and really built for agencies like us. The others also really charged a lot for the number of contacts we would have, making them not feasible.

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