Über CareCloud

CareCloud Charts ist eine integrierte eGA-Lösung (elektronische Gesundheitsakte), welche die Vorteile der ePA (elektronische Patientenakte), Praxismanagement und medizinischen Abrechnungsdiensten in einer kombinierten Suite bietet. Die Lösung hilft medizinischen Fachkräften, den Klinikbetrieb zu rationalisieren und ermöglicht einen papierlosen Workflow. CareCloud Charts ist eine MU-zertifizierte (Meaningful Use) eGA-Lösung, die umfassende Tools für bessere Patientenversorgung und Praxismanagement bietet. Die detaillierte Berichterstattungsfunktion verfolgt den Fortschritt der Praxis auf dem Weg zur MU-Zertifizierung. Die Software bietet vorgefertigte Vorlagen für Rezepte, Berichterstattung oder Abrechnung, die auch nach den Bedürfnissen der Fachrichtung, der Klinik oder nach individuellen Anforderungen angepasst werden können. Das Patientenportal von CareCloud ermöglicht ärztlichen Fachkräften, mit Erkrankten Kontakt aufzunehmen. Kliniken können ihre täglichen Aktivitäten elektronisch optimieren, beginnend mit der Patientenannahme bis zur endgültigen Abrechnung. Das CareCloud-Dashboard zeigt vollständige Patienteninformationen – von der Krankengeschichte bis zu gebuchten Arztterminen – auf einem einzigen Bildschirm an. CareCloud ist in Charts integriert und umfasst eine HIPAA-konforme (Health Insurance Portability and Accountability Act) Telemedizin-Plattform, CareCloud Live, die Echtzeit-Videoanrufe verwendet, damit Anbietende sicher und effektiv mit Erkrankten interagieren können. Anbietende können ihre Telemedizin-Termine effizient verwalten und den Verwaltungsaufwand mit automatisierten Patientenerinnerungen reduzieren. Ärztliche Fachkräfte können auch ihre tägliche Arbeit verwalten und über ihr Smartphone auf Patientenakten zugreifen, indem sie die CareCloud-App auf iOS-Geräten installieren.
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CareCloud Video
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CareCloud Preis

CareCloud bietet keine Gratisversion. Die kostenpflichtige Version von CareCloud ist ab 499,00 $ verfügbar.

Startpreis:
499,00 $
Kostenlose Version:
Nein
Kostenlose Testversion:
Nein

Alternativen für CareCloud

CareCloud Erfahrungen

Funktionsbewertung

Preis-Leistungs-Verhältnis
3,2
Funktionalität
3,5
Bedienkomfort
3,7
Kundenbetreuung
3,4
5 von 107 Bewertungen Alle Bewertungen anzeigen
Donna
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
0
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 19.4.2016

Very pleased

We are a small Podiatry practice with 2 offices serving the Reidsville North Carolina and Danville Virginia areas. We currently have 8 employees. I have been extremely happy with CareCloud. They have made my work flow much easier.

Vorteile

Customer support is wonderful. If I have a problem or question they are more that happy to help. I have never dealt with a friendly bunch of people.

Nachteile

The group posting payments could be more attentive to what they are doing. At times they post things incorrectly. I have to keep a close watch on patient billing because I have noticed that some payments are posted twice or they will write off the incorrect amount. By doing this it shows a credit for our patients when in actuality they owe the practice money.

Brandi
  • Branche: Medizinische Praxis
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4,5
Bedienkomfort
5
Kundenbetreuung
4

4,5
Bewertet am 24.6.2016

Ease of use, user friendly workflows and reports are fantastic!

Vorteile

We love how easy to use CareCloud is. The workflows are very user friendly and the webinars CareCloud provides are great resources for learning to use to the product. Also, CareCloud assigns a friendly, knowledgeable Client Manager to your account to assist in questions you may have. Additionally, CareCloud support is also available via a phone call or online support.

Nachteile

Overall, we are very pleased with the product. The main thing I don't like about CareCloud is that they don't provide a support line for patients needing help with the patient portal. Therefore, the practice must contact support on the patient's behalf.

Ann
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionen
1
Bedienkomfort
1
Kundenbetreuung
1

1
Bewertet am 18.11.2016

Worst choice since starting my own medical practice; I turned away from Carecloud after 2...

I am a solo practitioner in internal medicine. I used Athenahealth before Carecloud due to college's recommendation. But the feels for non closed loop orders were getting expensive so I looks for a program that won't charge me a dollar for each prescription. I was interested in Carecloud due to their App settings and made it look easy to document/chart.
I should have known when they were trying to get me to sign their contract that I was in for a big diasppointment. They, the sales rep gave me a deadline to sign the contract with appealing price if I sign before the timeline. He got me on the phone with the big boss, also the same thing,' its the lowest price so sign now', like a used car dealer to seal a deal. I was a fool, $36,000 lost due to my stupid action signing that day. I will regret for the rest of my life. After 1 month of use, I knew this isnt what I wanted to uses going forward. I plan to make a youtube video showing how slow Carecloud is. Whenever patient calls for appointment or refill, it takes long time to pull up their charts and all patients complain ' why does it take so long to pull up my chart?' and we say it's our carecloud program... But that's just the tip of the iceburg. Here are the reasons I gave them for terminating with them.

1 - Promise to incorporate clients' suggestion for improvement to their platform is an empty promise. We have offered them pages upon pages of suggestions, of which exactly NONE have been incorporated in their promise of "updates" every 3 weeks. When challenged on this, the company brushed us off, saying "do you know how many providers we take care of?" Pretty clear that we, as a individual client, are not important.

2 - It may look organized but when actually using it, it forces you to move back and forth all day long between different organizational icons. Even the simplest task of ordering a patient's lab requires at least 5 minutes. It is the farthest from "user-friendly" that we can imagine!!

3 - By definition, an EMR is an ELECTRONIC medical record. Despite this, any documents that require the provider to initial or sign (all home health documentations, labs to be reviewed, etc.) need to be printed, then hand signed, then re-scanned into the computer. Be prepared to have your support staff spend an extra-ordinary amount of time managing this challenge. Again, our practice has asked CareCloud to address this concern several times without any indication that they will actually become a

Vorteile

initial look of it, looks different, but it is an illusion to believe that you will be better organized provider/front desk/reception with the App functionality.

Nachteile

cons: Slow, breaks down.
Slow and shuts down.
Jumping from app to app to just to see patient's insurance information, up coming appointment, and to see EOB, that is not allowed in carecloud. You have to download CMS program to see EOB.
When claim has issues, it can sit in an app and none of your manager or carecloud will let you know that there is problem in you A/R, help you to solve problems. You are on your own. I almost went broke due to using their concierge service. No money was coming in.... Be prepared to get a loan or go broke with their billing services.

Rhonda
  • Branche: Medizinische Praxis
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 20.5.2019

Overall review

Overall I think this is a wonderful EHR product and would recommend it to anyone.

Vorteile

The best feature of this product would be how easy it is to use.

Nachteile

The one thing I would like to see improve would be the correction errors.

Juanita
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 22.10.2019

Great value for the price

I am pleased with it. Its easy to use. Good price .

Vorteile

User friendly and intuitive for admin and providers. Allows for eRX and all in one for admin providers and claims

Nachteile

They are going through some sort of update... patient messages stop working everyday for a while. Their eng team does not see the severity of this. This is one example of when things dont work they just take a long time to fix

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