--- description: Reviews zu Appcues Software: Systemübersicht, Funktionen, Preisinformationen und Ratings & Reviews. Entdecke kostenlose Live-Demos und vergleiche Appcues mit ähnlichen Programmen. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Appcues | Bewertungen, Preise und Demos – SoftwareAdvice DE --- Breadcrumb: [Startseite](/) > [Digital Adoption Platform Software](/directory/4379/digital-adoption-platform/software) > [Appcues](/software/210949/appcues) # Appcues Canonical: https://www.softwareadvice.de/software/210949/appcues Seite: 1 / 5\ Weiter: [Nächste Seite](https://www.softwareadvice.de/software/210949/appcues?page=2) > Erstelle in wenigen Minuten beeindruckende In-App-Erlebnisse ohne die Hilfe deiner Entwickler. Entwirf mit dem No-Code-Builder schöne, personalisierte Erlebnisse, die sich wie dein eigenes Produkt anfühlen. Stelle mit der leistungsstarken Targeting-Engine dem richtigen Nutzer zur richtigen Zeit das richtige Erlebnis zur Verfügung. Miss die Produktakzeptanz und die Auswirkungen deiner Erlebnisse mit den schlüsselfertigen Event-Visualisierungen und Dashboards. > > Bewertung: **4.8/5** von 100 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.8/5** | 100 Nutzerbewertungen | | Bedienkomfort | 4.6/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.8/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.6/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.5/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Appcues - **Region**: Boston, USA - **Gegründet**: 2013 ## Gewerblicher Kontext - **Startpreis**: 250,00 $ - **Preismodell**: (Kostenlose Testversion) - **Zielgruppe**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Australien, Belgien, Brasilien, Deutschland, Dänemark, Frankreich, Indien, Israel, Kanada, Niederlande, Polen, Schweden, Spanien, Vereinigte Staaten, Vereinigtes Königreich ## Funktionen - API - Aktivitäts-Verfolgung - Alarmfunktion / Benachrichtigungen - Befragungs-/Umfragemanagement - Berichterstattung / Analyse - Datenqualitätskontrolle - Einführungsmanagement - Engagement-Tracking - In-App Training - Inhaltserstellung - Kontextabhängige Anleitung - Kundensegmentierung - Mehrsprachig - Nutzereinführung - Selbstbedienungs-Tools - Umfragen & Feedback - Visuelle Analytik - Workflow-Management - Zielgruppen-Targeting - Überwachung ## Integrationen (14 insgesamt) - Amplitude - Customer.io - Google Analytics 360 - Heap - HubSpot CRM - Intercom - Klaviyo - Mailchimp - Mixpanel - STACK - Segment - Slack - Vero - Woopra ## Optionen für Kundensupport - E-Mail/Helpdesk - Wissensdatenbank - Telefon-Support ## Category - [Digital Adoption Platform Software](https://www.softwareadvice.de/directory/4379/digital-adoption-platform/software) ## Alternativen 1. [Product Fruits](https://www.softwareadvice.de/software/336906/product-fruits) — 4.7/5 (89 reviews) 2. [Rocketlane](https://www.softwareadvice.de/software/373891/rocketlane) — 4.7/5 (127 reviews) 3. [Whatfix](https://www.softwareadvice.de/software/83106/whatfix) — 4.6/5 (77 reviews) 4. [Pendo](https://www.softwareadvice.de/software/165586/pendo) — 4.5/5 (238 reviews) 5. [WalkMe](https://www.softwareadvice.de/software/10398/walkme) — 4.4/5 (63 reviews) ## Nutzerbewertungen ### "True Builders\!" — 5.0/5 > **Kenan** | *2. November 2018* | Computer-Software | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: How they reinvest into R \& D. The product had blossomed over the last year and I'm really impressed how they build new features and improve the old ones. It's really easy to use and takes away the previous barriers between dev and our customer facing teams when it comes to announcing product changes. > > **Nachteile**: They need some more work on integrations with Intercom. We had to figure out a hack to get proper NPS tags in Intercom. > > Lovely. I'm a fan\! ----- ### "Appcues has revolutionized the way that we do onboarding. We have seen a ton of success using it\!" — 5.0/5 > **Alex** | *24. Oktober 2017* | Philanthropie | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Appcues is amazingly well designed for any user. It's intuitive and simple to set up. It's data and record keeping make it a breeze to maintain and manage. Their customer success team is very friendly and truly desires to see your business succeed. By using Appcues, we've almost completely eliminated new user support inquiries. It provides us a way to proactively communicate how to use our software and where to begin. > > **Nachteile**: Software updates are sometimes poorly communicated. But they're quick to educate and catch you up to speed when you're in need\! > > Support tickets from first-time users have been almost eliminated as a result of using Appcues. This saves our company time and energy. We're able to educate users quickly and efficiently without annoying them with obnoxious additional registrations or blank fields to populate. ----- ### "Easy to use and awesome support. Critical for SaaS communication with clients." — 5.0/5 > **Christine** | *17. Oktober 2018* | Computer-Software | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I love that things are always improving. The product updates and new features released are always relevant and well thought out. When we first starting using the system the functionality was good, but over the past year they have continued to make things easier. > > **Nachteile**: Not sure I have an answer for this. Maybe some more robust reporting could be developed, but what is there now is more than adequate. > > We definitely need this for effective communication with our clients. When a new feature is released, this is the easiest way to show functionality and train our users on best practices. It definitely cuts out useless emails and gives people the information they need exactly where they need it. Overall a great UI and great support through Appcues. ----- ### "Targeted User Messaging" — 5.0/5 > **Joseph** | *17. Oktober 2018* | Computer-Software | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The granular targeting of users is fantastic. You can specify messaging to appear to customers according to a wide variety of parameters, allowing you to tailor a communication for almost any situation your user encounters while using your application. > > **Nachteile**: The Reporting still leaves a bit to be desired, being, at time of writing, limited to a CSV of user interactions with a given message flow. The data is there, but it's up to you to ingest it into your BI software and slice and dice the data to get insights. > > Overall, our experience with Appcues has been highly positive. CSR, our account rep, has been magnificent in assisting us with our strategic use of Appcues to drive customer engagement and improve retention. (Both our engagement and retention rates have improved significantly as a result of our Appcues usage, and that trend looks to improve into the future.) Further, the Appcues team is continuously making improvements to the product. The functionality today is streets ahead of what it was even a year ago, and the product improvement shows no signs of stopping. Based on my experience, I highly recommend Appcues to any SaaS company looking to improve their customer engagement. ----- ### "Really simple to use and a big help in onboarding new users" — 5.0/5 > **Martin** | *7. Februar 2018* | Informationsdienst | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I have enjoyed the experience with Appcues from the start. First, their Academy is very insightful and gave me many ideas to use in our own Onboarding flow. Second, I really liked that I was able to create our own flows into our system during the free trial which meant that I was able to see how it would work for our customers. Third, the ability to customise the tutorial to visually match our brand identity was very important to me. In general, the experience for me as has been basically frictionless. > > **Nachteile**: It's missing a way to easily analyse your data and to see where your users drop off (only available through third-party integration). It can be done via a csv export but is not as user-friendly as the whole other experience with the system. > > It has greatly improved our user onboarding and has been of big help in reducing the workload of our support staff. ----- Seite: 1 / 5\ Weiter: [Nächste Seite](https://www.softwareadvice.de/software/210949/appcues?page=2) ## Links - [Auf SoftwareAdvice anzeigen](https://www.softwareadvice.de/software/210949/appcues) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Strukturierte Daten