Glasscubes

Vorteile

Secure storage and access of files between user and clients.

Nachteile

Can be confusing to keep track of queries.

Vorteile

Compared to other tax software that tries to do it all, but ends up doing everything poorly (I'm looking at you, CCH), Glasscubes does one thing and it does it very well. Glasscubes automates some of the more tedious parts of client management for personal tax (chasing for information year round just for the client to send their information in January), and in my experience has led to some of our more last-minute clients sending information earlier than in prior years.
Glasscubes also provides a space for clients to securely upload documents, and this space was clearly designed with the client in mind. When a client's documents are requested, they receive a request via email that gives them a text box and a space to securely upload relevant files and information - no login required!

Nachteile

The only growing pains our team has experienced thus far is that the automated reminders, which generally save us time, can be a bit annoying if we forget to mark the info request complete in glasscubes. A welcome addition would be if you could query clients by client manager and if automated reminders could be suppressed through a simple tick box rather than needing to mark returns as submitted.

Vorteile

Easy of use, straight forward student platform front page.

Nachteile

I think streamlining the navigation menu would make it even more easier to use.

Vorteile

All of the clients communications are in one spent, you don't have to search through a load of emails.

Nachteile

Navigating Glasscubes and trying to learn what each sections does.

Vorteile

Easy and fast to set up without any technical expertise needed; although support is available if it is wanted. Intuitive to use. Responsive technical support with a named person for consistency; but also lots of FAQ/training documents are easily available.

Nachteile

The option to use the "Tasks" function for timeline management is an excellent extra feature within the project team/workspace but is not set up as a reporting tool.

Vorteile

The easy to use system and great customer service.

Nachteile

It could be easier to bulk copy tasks across workspaces.

Vorteile

Glasscubes has provided our team with a tool that has increased the quality and efficiency of our information requests to clients. It has enabled both ourselves and clients to have an organised, up to date and clear list outstanding items. It really works for our audit department and ensures the whole team has visibility on the progress of the requests.

Nachteile

I do not consider there to be any cons with Glasscubes as such. Any user issues I have incurred were well supported by the team and recent updates have really increased the the functionality.

Vorteile

Glasscubes is very easy to use and is a good way of sending info safely.

Nachteile

It should be easier to do certain tasks, i.e in less clicks than is currently needed.

Vorteile

Ease of use, security, and functionality for working with my team.

Nachteile

The 2FA is useful but a bit complex. The UI can feel a bit old-fashioned.

Vorteile

Very simple to use and is helpful when communicating with clients.

Nachteile

I haven't encountered any issues so far using glasscubes.

Vorteile

Support staff are fantastic, glasscubes is intuitive and easy to use. We can rely on the product and it is an integral system in our day to day working with other Universities and schools in the region that our project supports.

We have always appreciated the discount as a small project budgets are cut year on year.

Nachteile

I need to Audit our workspaces to see when each workspace last had a document uploaded and the current export only shows up to a certain number of uploads that dates back to 22. I need to Audit back to 2017 when the platform was set up and this is a manual task which will take some time.

Vorteile

Well laid out website, good to keep in touch with others in the company. Useful for finding important shard documents

Nachteile

Would be good to be able to sort the 'news feed' in chronological order

Vorteile

Ease in uploading, sharing files, customizing folders, files, downloading and editing files - you can use word or excell directly in app - and it saves your changes immediately inside the app, which is great for instant sharing of the updated versions of files

Nachteile

Nothing found as yet. Download and edit option I see no point using, when you can edit without downloading, but still, it is great app, I can't see too many weakpoints

Vorteile

I love how easy the portal is to use, in terms of uploading and how you can create password protected links to share with clients, and the team are fantastic.

Nachteile

The searching tool is a little tricky to use at times, luckily I know where everything is.

Vorteile

Glasscubes is stacked with abilities from collaboration to storage and file transfer, it gives my team the ability to get things done faster and more productively.

Nachteile

It doesn't give me and my team any issues, we highly recommend it.

Vorteile

Easy to use, very streamlined service. Ease of use of recipients of files is also a strong factor.

Nachteile

Nothing comes to mind - has everything you require from a service such as this

Vorteile

Being able to reply to each specific request and go back with queries

Nachteile

The delegating process is confusing and means the tick button doesn't work. You also can't edit a request after you post or bulk upload after the initial upload

Vorteile

Secure, reliable, allows for safe collaborative working on sensitive data

Nachteile

Can be confusing to first set up for new starters so training is needed.

Vorteile

I like that once you have sent a request for information, or to e-approve a document it automatically send reminders to clients.

Nachteile

It was a bit fiddly a first to set up the templates, but once you had completed a few it got easier.

Vorteile

Love how GlassCubes helps to organise resources, chats and different working groups, no matter how large our community gets.

Nachteile

Finding the right levels for personal notifications is very fiddly. And the lack of direct chat functionality is also quite restrictive meaning we sometimes have to take conversations out of GlassCubes when we'd ideally like to keep them in.

Vorteile

Smooth and efficient software liked by both my firm and our clients. The software has massively improved the efficiency of our audits.

Nachteile

No real cons, the software is easy to use and extremely helpful.

Vorteile

It is very helpful for chasing clients to send you their tax return information as it sends them reminders every few months.

Nachteile

It does not state the clients full name when information is received, but instead states their email address.

Vorteile

What stands out is a smart interface and a logical structure. This leads to a great user experience.

Nachteile

Nothing in particular that could be a red flag. If some improvement is to be aimed for that might be some feature like blocking calendar view from the year before.

Vorteile

Very simple layout, but so efficient and effective way of sharing documents with colleagues around the world. Most importantly, it's reliable and secure!

Nachteile

At my level of usage, I don't have any issues.

Vorteile

The simplicity, such easy finding and completing forms

Nachteile

No notifications on new tasked set out.

Vorteile

Glasscubes is safe, effective, user friendly and accessible. All of our clients are happy with the service, and some have asked to join our network as they prefer it to their own document management service.

Nachteile

There is no issues that I have come across so far, everything runs smoothly.

Vorteile

Glasscubes is a secure way to send and receive documents. This service helps my firm comply with GDPR.

Nachteile

There are many different areas on the Glasscubes page which are not intuitive and take some time to understand.

Vorteile

Great device and utilise it with many of my clients. [sensitive content hidden] especially is very quick to respond to any queries and provides great explanations.

Ease of upload and collaboration with clients.

Nachteile

Glass cubes can have some small issues in relation to delegating task not marked as complete.

Vorteile

There is very little downtime (if any) when using Glasscubes. It's easy to use for file sharing and can be whitelabelled.

Nachteile

I don't like it that there is no option to complete a quick live search - ie to jump to all files starting with J or P etc. Instead we have to page down through many files to locate the appropriate file.

Vorteile

The support system, very prompt and efficient.

Nachteile

Although the support system is excellent, maybe the provision of a general guide

Vorteile

Ability to delegate tasks and monitor progress

Nachteile

All tasks were initially delegated to me to re-delegate out to the team. However, when the tasks were completed, the progress % wouldn't update until all the tasks had been completed. I did manage to find a work-around to overcome this issue.

Vorteile

I think the use for file sharing is great especially when just downloading and commenting on

Nachteile

The online editing does not work well, it is clunky, unclear if the document saves, not all features can be used and can distort certain elements of the documents - especially spreadsheets

Vorteile

The ease of use and setup, the quick and professional response from demo stage to inception and use,

Nachteile

Reminders for tagged comments./ documents etc. would be a nice feature to add

Vorteile

GlassCubes has significantly improved how I manage communication and collaboration with my six subrecipients. The platform's user-friendly design makes sending emails and sharing files straightforward and efficient. We've cut down on email clutter, and collaborating on documents and projects is now a smooth process. GlassCubes has not only saved us time but also boosted our productivity. It's an indispensable tool for our team!

Nachteile

That I have to download documents frequently to view or edit.

Vorteile

It's user friendly, lot of shortcuts for easy navigation.

Nachteile

Nothing at the moment. Once I find something I will leave another review.

Vorteile

Glasscubes is very easy to use and allows me to share and obtain information quickly and efficiently. I would recommend this to anyone looking to upgrade their collaboration in their business.

Nachteile

Nothing comes to mind as most functions are very good.

Vorteile

Simple to set-up, personalised with company branding, easy to add members, like the folder structure (rather than just a file library), easy to assign rights to users, simple to upload and share files with document control functions.

Nachteile

Would become fairly expensive with lots of users due to pricing structure.

Vorteile

Its easy to navigate, files are locked to avoid version clashes, preview works well for word documents and pdfs.

Nachteile

Excel documents don't work well in preview, you have to use desktop connect, which adds a few steps every time a document is opened (on the down side). Sometimes if the connection times out you can lose work, and sometimes the connection doesn't work at all and you just have to download documents to desktop and reload afterwards.

Vorteile

having the documents all in one place and being able to edit then, whilst having a version control

Nachteile

sometimes I find it difficult to navigate back to my original overview place (dashboard for the project)

Vorteile

It offers so much and yet is so easeful!

Nachteile

I use the project management sections using the CanBan methodo,logy and occasionally creating the management tiers is a bit tricky, the way project items are moved around into tiers. But I do get it to work.

Vorteile

It works well, is easy to use and has a clear layout.

Nachteile

No cons

Vorteile

This is an honest & genuine review after many years of experience with the system/product & I would highly recommend it. I have been using & administering the system for over 7 years and have not had any glitches or downtime at all. The responses to queries and issues from the team is rapid and problems are resolved quickly. They are also open to additional features and development.

Nachteile

We have had to come to an understanding with the finance people of GlassCubes that in NHS we take a while to pay our invoices and sometimes can't react quick enough to pay them due to internal processes

Vorteile

easy client interactions and top tier customer service.

Nachteile

ability to do things in bulk, sometimes we are unsure of what the client is seeing and we can be a little bit precautious when trying to do things.

Vorteile

Ease of use, user-friendly interface, ability to store multiple files.

Nachteile

Nothing. I have not found any faults with Glasscubes since I began using it 6 months ago.

Vorteile

Automatic reminders and smooth information process.

Nachteile

There is nothing that I can say to date i do not liked.

Vorteile

ease of use, able to find all information

Nachteile

not updated fast enough to go along with

Vorteile

Glasscubes has made our audit query process significantly more more smoother and efficient, for both our clients and our internal team.

Nachteile

None identified whilst using glasscubes.

Vorteile

Helps coordinate a growing community of practice

Nachteile

Getting things set up and getting people to initiate interactions (it still requires some management from us)

In Betracht gezogene Alternativen

Warum Glasscubes gewählt wurde

Gründe für den Wechsel zu Glasscubes

Vorteile

The ease of viewing each task that needs to be completed.

Nachteile

It is still in the early stages of development. With time it will be improved and enhanced.

Vorteile

It facilitates our ability manage projects. Keep accurate records and provides the platform for our quality management system.

Nachteile

It take a little while to learn how to get the best out of the platform, we have not experienced any functional issues, the platform is stable and I do not believe any of our team have a least like. every person has now found a benefit in using Glasscubes!