DEAR Systems

Vorteile

The features we like most about Dear Systems and so do the clients we work with are:
- Integrations around stock control and sales workflows with Woo Commerce and Shopify.
- Complete bi-directional integration with Xero and QBooks Online.
- Love the fact that we can do Supplier Deposits and Customer Deposits, tracking them correctly within the accounting system.
- Also the fact that we can do multi-level Build of Materials for manufacturing clients and then sell via multiple of sales channel.

Nachteile

The features we least like most about Dear Systems:
- Reporting in the platform takes abit to set-up and ensure you are getting the reporting you want out of the system.
- Would like to see more integrations over time into the core platform overall as well.

In Betracht gezogene Alternativen

Warum DEAR Systems gewählt wurde

Zuvor genutzte Software

Gründe für den Wechsel zu DEAR Systems

Vorteile

Comprehensive ERP features that are built with the workflow and accounting in mind. Excellent interface with Xero. Very customizable, but in an easy to understand fashion.

Nachteile

For those switching from other platforms, it could use better historical data import functionality. In particular outstanding orders. We had about 200 open orders when we made the switch, and had to enter them manually as Dear's import features could not handle our workflow.

In Betracht gezogene Alternativen

Warum DEAR Systems gewählt wurde

Gründe für den Wechsel zu DEAR Systems

Vorteile

- Powerful software, which can be overwhelming for beginners due to its many settings.
- We're still new to the system but everything's looking familiar coming from another inventory management software.
- Onboarding process was very professional.

Nachteile

- Wish more links could be opened in new tabs, e.g. on the sales orders or purchase orders list.
- Option to see BOM on iOS app if auto-assembly is enabled.

In Betracht gezogene Alternativen

Warum DEAR Systems gewählt wurde

Zuvor genutzte Software

Gründe für den Wechsel zu DEAR Systems

Vorteile

Ease of use when entering orders and tracking inventory.

Nachteile

This software does not let me sync properly with QBO and creates duplicates Customers.

Vorteile

I LOVE the fact that I can invoice before receiving the inventory physically. We work with an overseas company and their business practice is to invoice once the product leaves their hands, however accepting their invoice made my inventory way off in QBO. So glad to be able to maintain what the true physical inventory is and not have to try to keep up with the travelling inventory too.

Nachteile

The feature I would like the least is the CRM. I was really hoping that it would work for our sales team and that they would be able to have access to the inventory information easily. However, the CRM lacked a lot of the capabilities that our sales managers were looking for to help with managing their teams.