CentralReach is an EMR, practice management, and clinical platform for Applied Behavior Analysis (ABA) therapy providers who treat autism and related disorders. The web-based, HIPAA compliant system integrates workflows such as scheduling, billing, claims management, clinical data collection, clinical programming, progress monitoring, and more. Additional solutions include precision teaching, a staff training and learning management system, managed billing services, and business intelligence solutions.
CentralReach streamlines front desk and back-office administrative tasks. Smart scheduling integrations help maximize authorized treatment hours and prepare for successful billing. Integrated billing functionality includes claim scrubbing, an integrated electronic clearinghouse, credit card processing, payment posting, and billing to secondary and tertiary insurance payers.
Additionally, CentralReach equips clinicians to save time with on-the-go mobile applications, online and offline data collection, and data sheets that automatically sync with electronic program books. Practices can reduce time spent on clinical documentation with unlimited templates that can be configured for payor requirements and auto-filled with provider, client, billing, and session details, including graphs.
CentralReach licensing is priced by the number of users per month. It can accommodate any size practice from start-up to enterprise level. Native mobile applications for CentralReach are available for both iOS and Android mobile devices.
Verifizierter Rezensent Branche: Einzel- & Familiendienstleistungen Mitarbeiteranzahl: 1.001-5.000 Mitarbeiter
This is very handy and convenient. I dont have to worry about much other than focusing on my client and running trials. It can take a while to get use to. There is a ticket section to get assistance from the IT team for Central Reach but it takes a while to get a response to your ticket. Most thing HR could help me with. It also took a lot longer to get the flow of the trials without paper. You can only see 2-3 trials on the screen at once, so there is a lot of scrolling if your client has many trials. During this time of trying to find the trial you are working on, your client has now eloped. It's a balancing act, but it should only take a few weeks to find your groove.
No need to calculate
Easy access from your phone or computer
Auto time tracking
Option to specify what method was used during that specific trial (ie. errorless correction)
Live sessions can be viewed by multiple people at the same time whether in session with you or not.
Glitches a lot
When using the app on the phone I would try to scroll through the screen info or stat sheet and instead of scrolling it would initiate a page reload. This would wipe out all notes I had entered on my end session form.
Veronica C. Branche: Psychische GesundheitsfÃ¼rsorge Mitarbeiteranzahl: 13-50 Mitarbeiter
I like how user friendly this software is. I am able to track cancellations, authorizations, and the amount of remaining hours we have left on an auth very easily.
The meta data does not always pull into a report.
Cassandra A. Branche: Psychische GesundheitsfÃ¼rsorge Mitarbeiteranzahl: 201-500 Mitarbeiter
Overall it's good. It is easy to look through and looks good.
I like how you can set a task on claims and pick a time and date to remind you. I love how you can add comments to the tasks and task other people as well. I like how there is a dashboard to see a little of everything that you need to.
I do not like you do not see what the insurance paid verse patient unless opening lines and doing the math yourself on a group of claims. I do not like how the claims line look it gets very confusing and can get very frustrating.
Verifizierter Rezensent Branche: Gesundheit, Wellness & Fitness Mitarbeiteranzahl: 13-50 Mitarbeiter
I very much regret this purchase and am even considering making a switch AGAIN despite the high switching costs.
I had a good customer success lead but she couldn't do anything to help the fact that we had a sales rep who over promised and could not deliver.
Clean interface, customized forms. Pricing is okay.
I finally have to review this because I am so frustrated with this software! So much was promised during the sales process and once we were well into implementation, one by one these things were denied. Additionally, as soon as you "go live" you are directed to use the support ticket function for any questions or issues, and they direct everything to an Ideas Portal which is not maintained.
Amarilys M. Branche: Krankenhausversorgung & Gesundheitswesen Mitarbeiteranzahl: Selbstständig
Central Reach customer service team is great! They respond within 24 hours and always have great recommendations.
Once the system is set up as desired, it makes data collection and admin duties flawless.
It does take about a month give or take to go through the training and set the system as you desire.