Über Red Points

Red Points ist die erste Brand-Intelligence-Plattform. Durch die Kombination von Funktionen zum Online-Schutz von Marken, zur Durchsetzung von Urheberrechten und zur Überwachung von Distributoren erhältst du mit Red Points einen umfassenden Einblick in die Online-Präsenz von Marken. Über 1.200 Marken verlassen sich auf Red Points, um Online-Fälschungen, -Produktpiraterie und -Vertriebsmissbrauch zu bekämpfen und so die Kontrolle zu behalten, ihren Markenwert zu verbessern und den Umsatz zu steigern.
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Red Points Preis

Red Points bietet keine Gratisversion, aber eine kostenlose Testversion.

Startpreis:
Nicht vom Anbieter bereitgestellt Preisinformationen anzeigen
Kostenlose Version:
Nein
Kostenlose Testversion:
Ja

Alternativen für Red Points

Red Points Erfahrungen

Funktionsbewertung

Preis-Leistungs-Verhältnis
4,2
Funktionalität
4,0
Bedienkomfort
4,2
Kundenbetreuung
4,5
5 von 20 Bewertungen Alle Bewertungen anzeigen
Arnaud
Arnaud
  • Branche: Luxusgüter & Schmuck
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 8.10.2020

How to strongly increase your efficiency in fighting counterfeits

Really positive, we are achieving exactly what we were aiming at, and even more.

Vorteile

- The clarity of the platform
- The efficiency of the AI
- The availibility of the Account Manager

Nachteile

The lack of info when links are denied ; you need to ask your account manager why, which is not possible for all of them when dealing with thousands of links.

Antwort von Red Points Solutions

Hi, Arnaud

Thank you so much for your review! We love protecting your beautiful products, and helping your brand achieve the goals you have established.

Thank you,

Red Points' team.

Beantwortet am 13.10.2020
Jayme
  • Branche: Großhandel
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 15.7.2019

Red Points Helped Us Remove 3,000 Counterfeits

Since starting with Red Points about a year and half ago, we have removed over 3,000 fake listings of Mighty Mug. The swift removal of these knockoffs allows us to protect our brand, our sales margins and ensures that customers buying Mighty Mug are getting an authentic product, backed by our warranty.

Vorteile

The best thing about Red Points is that it is constantly searching the major e-commerce marketplace looking for counterfeit or knockoff items. Once Red Points locates one of these listings, it is incredibly easy, literally the click of your mouse to have the item removed from eBay, Alibaba, Wish, Amazon or any of the other major marketplaces around the world. We spend 5-15 minutes per day on Red Points and it has been a game-changer for us. We no longer have to choose between growing our business and combatting knockoffs, we can do both.

Nachteile

We love Red Points and do not have any complaints about the system.

Antwort von Red Points Solutions

Hi, Jayme!

Thank you so much for your review! We love having you as a client, and we hope to continue protecting your innovative brand for many more years.

Have a nice day,

Red Points Team.

Beantwortet am 26.8.2019
Mary
  • Branche: Unterhaltungselektronik
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Monatlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionen
1
Bedienkomfort
1
Kundenbetreuung
1

1
Bewertet am 13.12.2021

WASTE of TIME/ MONEY/ RESOURCES

AWFUL. Hated every painful day of it. I've written at least 5 emails to cancel my service and each time they reply that I'm in a contract and they don't cancel me.

Vorteile

None! They stopped talking to me as soon as I stated that I was upset. I never heard from my sales guy again. I got moved to the manager and they disappeared. They like to still send me bills though. Useless and awful service. Don't sign up!!!!!!!!! They take your money and give you a crappy product. I would give negative 10 stars if I could.

Nachteile

They are not responsive. They know I am an upset customer yet they just stopped communicating with me, yet they still send the bill. Awful service. You're trapped in a contract and they just forget about you. Useless service. I have better luck searching for things myself than they can find me. Don't waste your time or money

Josh
  • Branche: Design
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 7.5.2020

fantastic option for fighting copies of products!

Not only does it give us the confidence that copies of our products are being found and dealt with worldwide, but it has also enhanced our relationships with our distributors offshore. They can see we are doing our best to fight this problem for them in their territories.

Vorteile

Red Points online dashboard is very simple to use and has strong back-end reporting. It is a very quick process to check daily and approve or remove potential copies of our products that they find. The customer service team is excellent even though they are in Europe and we are in New Zealand - has never been a problem for us. It has definitely helped us in our fight against copies worldwide and is great value for money....FAR cheaper than a lawyer!

Nachteile

Nothing - it is a fantastic product and service.

Antwort von Red Points Solutions

Hi, Josh

Thank you so much for your review! We love having you as a client, and we hope to continue protecting your innovative brand for many more years.

Have a nice day,

Red Points Team.

Beantwortet am 8.5.2020
Jeffrey
Jeffrey
  • Branche: Konsumgüter
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 15.7.2019

RedPoints Review

RedPoints has been vital to the removal of counterfeit and inauthentic versions of an infant teether toy that we produce, along with several variants of trademark infringement. We have pulled nearly 2,000 individual product listings thanks to RedPoints.

Vorteile

We enjoyed the streamlined interface/UI, responsive team that we can e-mail and get replies from quickly, and a generally quick and painless removal process of infringing content/listings.

Nachteile

There is a lack of transparency on when/why listings are not removed from online marketplaces. The bots that pull in infringing listings often pull in your own brand's content, so manual monitoring is a must. Listings can also come back online, which I have been told that RedPoints is working on a way to find and monitor this. Until then, if a listing comes back online, it is up to us to find and report it manually.

Antwort von Red Points Solutions

Hi, Jeffrey

Thank you very much for your comment. We are really happy having The Manhattan Toy Company as a client. We've taken your feedback on board, and we will be investigating the issues you have been encountering. We continually improve our technology to effectively automate the process of detection and enforcement of online IP infringements.

Thank you so much,

Red Points team

Beantwortet am 26.8.2019

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