Filestage

Vorteile

Super intuitive Review-Lösung für die interne und externe Kommunikation, bzw. Abstimmung mit Kunden und Partnern. Offenes Ohr für neue Features und sehr guter Support.

Nachteile

Vor zwei Jahren war Filestage noch nicht so mächtig, wie es heute ist. Doch gibt es heute wenig zu kritisieren.

Vorteile

Wir bearbeiten umfangreiche Kataloge und Broschüren in diversen Sprachversionen. Anstatt wie früher unzählige E-Mails hin und her und an verschiedene Personen zu senden, haben wir jetzt ein zentrale Stelle, wo Kommentare, Korrekturen und Freigaben kollaborativ erfolgen.

- sehr gut bei umfangreichen Projekten mit vielen Korekturschleifen
- deutliche Reduktion von E-Mails und Teams-Kontakten
- einfache Bedienbarkeit, schnell erlernbar, selbsterklärend
- Nahezu ausschließlich positive Rückmeldungen aus dem Kollegenkreis

Nachteile

- Kleinere Projekte mit nur einem Ansprechpartner besser über Teams und direkten Kontakt abwickeln

-nur Personen einladen, die tatsächlich am Projekt beteiligt sind. Um die Zahl irrelevanter Kommentare zu begrenzen

Vorteile

Wir können unsere Agenturphilosophie der Kundennähe auch in unseren Feedbackprozessen abdecken.
- Unkomplizierter Austausch
- Treffsichere Ergebnisse
- Glückliche Kunden

Nachteile

Ich bin mit dem Tool absolut happy! Keine Beschwerden.

Vorteile

"Klicken um ein Kommentar zu erstellen" Dort kann ich im Reviewer genau die Stelle markieren, die ich möchte. Dies ist in Videos besonders Vorteilhaft, da man auch die genaue Sekunde markieren kann.

Nachteile

In Zeiten wie diesen fände ich eine App vorteilhaft, wo man zu mindestens die Dateien anschauen kann, die hochgeladen wurden

Vorteile

Filestage ist sehr übersichtlich und einfach zu bedienen. Kommentare können direkt markiert werden und vereinfachen dadurch das Feedback nachzuvollziehen. Das Hochladen einer neuen Version ist auch möglich und wird in der Übersicht angezeigt.

Nachteile

Manchmal sieht die Vorschau etwas verschwommen aus und es ist nicht möglich Vektordateien anzuzeigen.

Vorteile

Wir haben Filestage in der Zeit implementiert, in der zu 99% aus dem Homeoffice gearbeitet wurde. Und vor allem in dieser Zeit, wo man nicht über die Schulter rufen und mit Händen erklären kann und jede Feedbackschleife eine E-Mail war, hat uns das Programm sehr entlastet.
Mittlerweile wickeln wir alle möglichen (grafischen) Freigabeprozesse der Abteilung über Filestage ab. Es können alle möglichen Dateitypen freigegeben werden. Pro Projekt werden nur die Personen involviert, die auch tatsächlich benötigt werden. Und selbst Kolleg*innen, die noch keine Einarbeitung in das Programm hatten, finden sich recht schnell zurecht.
Besonders begeistert sind wir vom kompetenten, kritikoffenen und absolut freundlichen Kundenservice von Filestage. Sowohl in Online-Meetings als auch per E-Mail werden alle Fragen geduldig und hilfreich beantwortet.

Nachteile

Bisher haben wir noch keine Funktionen gefunden, die uns stören. Die kleinen Details, die uns hier und da fehlen, werden immer gern vom Kundenservice angenommen und weitergegeben.

Vorteile

Besonders gut gefällt mir die Review Funktion von Filestage. Probleme können direkt markiert und kommentiert werden. Zudem können mittlerweile auch zusätzliche Dateien über die Kommentarfunktion hochgeladen werden (bsp. Screenshots, Originaldatei AI, ID, PS,..)

Nachteile

Ich fände es gut, wenn Filestage auch Vektordateien (ai, eps) anzeigen könnte.

Die hochgeladenen Dateien werden leicht unscharf angezeigt. Das führt erstmals zu Verwirrung, bei Neu-Nutzern.

Vorteile

Filestage bietet eine einfache Form der agilen Teamarbeit. Es wird allen Mitgliedern leicht ermöglicht, Dateien hochzuladen, Kommentare zu hinterlassen oder sich gegenseitig auf Verbesserungsmöglichkeiten hinzuweisen. Außerdem muss man nicht täglich nachschauen, ob sich etwas neues getan hat, sondern man wird per Mail benachrichtigt.

Nachteile

Mir ist teilweise eine längere Ladezeit des Tools aufgefallen.

Vorteile

Die Reaktion unserer Kunden, sie haben sich sehr schnell in Filestage zurechtgefunden.

Nachteile

Unser Haupttool ist Asana, manche Kunden binden wir in Asana ein. Wir haben einen Konflikt, wann wir Asana einsetzen und wann Filestage.

Vorteile

Die unkomplizierte Kommentarfunktion die alle Beteiligten homogen abbildet.

Nachteile

Die Demoversion ließ einen download der bearbeiteten Dokumente bzw. Ergebnisse nicht zu.

Vorteile

Filestage offers only the features you really need and it is intuitive to use.

Nachteile

Due the features are developed for the needs of the users, it is only

Vorteile

It is easy to handle after a short learning time. The FS team is always trying to improve the tool.

Nachteile

The latest update makes some parts harder to use, but i believe in FS that they will manage the next update.

In Betracht gezogene Alternativen

Gründe für den Wechsel zu Filestage

Vorteile

I really like that you can easily comment on a video project, graphic, written piece of work and pin point exactly where you need the changes, the user interface is relatively user friendly, however, I probably preferred it before the latest update.

Nachteile

The notifications come through to your e-mail inbox quite a long time after comments were made. The latest update, despite making copying comments easier, isn't as straight forward as the old drag and drop interface.

Vorteile

- Easy to use: Although some of our clients struggle to learn it, overall most love it! We get tons of compliments on it. Not only is it easy for our clients, but it's easy for our team to use as well.
- Customer service: Whenever we have a problem, Filestage jumps on it.
- Simple UI: Unlike so many apps like Filestage, they do not complicate the UI. It's clean and simple.
- They listen!: Filestage listens to feedback. They actually make improvements based on what you say.

Nachteile

- Slow speeds: Since we Filestage heavily, we have had slow load times on occasion. But thankfully, it hasn't been a major problem.
- Client confusion: Some clients who aren't as tech-savvy struggle. But it's not Filestage's problem honestly. The only bit of feedback from them is making it clearer how to use it and making it more clear where the review or approval button is and when it is pressed.

In Betracht gezogene Alternativen

Warum Filestage gewählt wurde

Gründe für den Wechsel zu Filestage

Vorteile

Support, Ease of use for clients and staff, Adaptability, Flexibility for file types, Options.

Nachteile

Cost is my only Con due to the size of budget projects I do, but might be a steal for someone else.

Vorteile

Filestage allows our team to leave comments directly on the document to provide feedback for revisions.

Nachteile

It is a little hard to share the links with our clients for their review.

Vorteile

No more misunderstandings or long emails to read through trying to understand the changes required. Really easy to use which makes onboarding clients quick and effortless.
Allowing our customers to add feedback directly to artwork has sped up our review process significantly, reducing our time in email and delivering projects quicker to our clients.
Our clients find the overview of which files are in review helpful to get a snapshot of where everything is and who's responsible for the next actions.
Being able to add comments to videos at the relevant time stamps makes giving video feedback a lot easier!

Nachteile

No negative points as yet, but still in early stages of using the software. Very positive experience so far!

In Betracht gezogene Alternativen

Gründe für den Wechsel zu Filestage

Vorteile

This is the best way we found to share, comment and get approvals from clients.

When the message arrives at the client it’s easy for them to open the project, comment and reject or approve. The training is baked into the client message.

Reminders keep our projects on schedule and we don’t have to chase people.

Nachteile

It’s fantastic for images or PDFs but web pages need screen capture then post for approval. It would be great if we could just enter URL and it scraped the page automatically. It’s a feature available in some of their competitors.

Vorteile

It makes files storage and client approval experience incredible

Nachteile

It’s expensive for what is a very simple solution.

Vorteile

The tool makes sharing files and feedback easy and it is fats and secure.

Nachteile

No problems with this tool. Has all we need.

Vorteile

- Easy interface
- Easy feedback
- Documentation
- Great customer service

Easy interface, especially for customers. My clients can provide me with detailed feedback on the spot. They just click into the video and write a comment. They don't need to send timecodes, need to make lists, write an email. Revision became much more efficient.
Once my customer reviewed my videos, pdf's etc. I get a notification and have an easy to do list.

It's possible to brand the software and fit it into your company.

You also have a clear documentation and approval from your customers, which can be handy when things get complicated at a later point.

Filestage is easy reachable and help with everything.

Nachteile

Features for sorting projects: The interface improved a lot since I started, but there are small things, for which I use workarounds.
Projects in the overview can't be sorted in an easy. I think it's only date and alpha-numerical. I rename my projects therefore with 00.. 01.. etc.
But the team is listening and I hope the will add this feature soon!

Vorteile

Filestage is great to give&collect feedback both internal and external projects.I like the concept of providing so many useful tools to deliver a raw idea.

Nachteile

The new interface.I cannot say that I am a fan of the new dashboard altough it may come handy to some.

Vorteile

It makes getting and giving feedbacks very clear and painless

Nachteile

Theres no iOS and Android apps. Relying on web browser makes it clunky

Vorteile

The ability to group projects and reviews in multiple ways - folders, review steps, versions - is very useful. It's also great that you can essentially tag, leave comments for and respond to other team members on the platform to build an ongoing feedback conversation, to easily arrive at a design consensus.

Nachteile

The option to download and upload mutliple assets within a review step, all at once, really needs to be added. Currently it's a one-by-one process in some cases, and when you're dealing with lots of photos to review, it's really time consuming.

Vorteile

For our Team with approximately 50 users of Filestage it is super easy and convinient, to coordinate our 20 projects.

Nachteile

I think as the software is not completely new a lot of the problems have already been fixed. Sometimes its not clear that a document has more pages. We had the problem that one of the reviewers saw just one page and missed three more pages of a document.

Vorteile

The possibility to comment projects speedly and useful.

Nachteile

Sometimes navigation is not very agile, go back to project or folder when you're in.

Vorteile

Simple design. Its easy to find what you need.

Nachteile

Better layout...sometimes the messages are all over the place

Vorteile

Easy handling, saves a lot of time and nerves. Complete review process at the push of a button. Intuitive operation

Nachteile

Project monitoring still insufficient. Even more personalizable notifications would be desirable. For example, a notification at the end of a project deadline.

Vorteile

Filestage has been invaluable for keeping track of internal and client revisions on design projects – especially being a freelance designer that's not in the office engaging with the team. Previously we'd been adding sticky notes to PDF files, but this was hard to keep track of. I love being able to keep track of the edits and mark off which ones have been completed. This is HUGE in keeping organized. It's also helpful to be able to reply to specific comments so that all of the communication on that one piece is together. The user interface is clean and easy to use. I like having the 2-panel view – with project on one side and comments on the other. Being able to sift through multi-page documents and easily see any remaining edits has made the revision process run so much more smoothly. I also love having the ability to hide resolved comments, so you can easily see your remaining tasks.

Nachteile

One suggestion: There was one instance where there were a couple of unresolved comments on version 1, but we needed time to figure them out and in the meantime we moved onto version 2. It would be nice if they were a way to transfer unresolved comments from one version over to the next version so that we can keep track of them as we move through the project phases.

Vorteile

The best feature about the software is that review links can be sent to anyone - internal or external, team member or non-team member. The tool thus makes feedback and approval processes with all departments and project stakeholders easy, efficient and transparent.

Nachteile

We would even benefit more from using the software, if it was possible to comment and edit open file formats such as Word, Excel, Power Point. Also we would benefit from using this as approval software for landingpages/web pages.

Vorteile

It helped us to get better and more organised feedback from our clients and to speed up the approval process.

Nachteile

An integration with our other tools would be nice.

Vorteile

Easy to mark up creative without having to download and upload so many PDFs - I can mark exactly where I want to see changes, and can clearly see how other reviewers have marked it up and if they have approved it.

Nachteile

It's easy to click into the wrong version and not realize there's a newer version that I should be reviewing instead - sometimes my notification emails come out of order, which causes this.

Vorteile

Very easy to use, not only for the business user but most importantly for the client. It is simple for even non-computer savy users. The interface is not overwhelming and I can quickly upload, add reviewers, and make comments all in record time.

Nachteile

As a freelancer, it can be a little pricey. However, it seems to already have paid for itself because my sanity is not impacted with having to email PDFs back and forth for small revisions.

Vorteile

i like that the client can see and give feedback real fast, and point exactly where to work

Nachteile

the web page its bit tricky, and you need to have patience and learn how it works, but its fine

Vorteile

Simple collaboration made easy

Non-tech clients who love the experience

Ability to branded the platform

Nachteile

Completely white label with a custom subdomain (design.asimpleclean.agency) and for emails to come from our email addresses

Vorteile

- Easy to use concept- Clear software interface- Focus on the basic function of a review-process- Great collaboration of all reviewers- Made in Europe

Nachteile

- No feedback that the e-mail invitation received the reviewer- No .tbx import for terminology a check- I miss more individual settings for customizing the experience with FileStage- The packages should be more flexible. Some functions we don't need, other functions we need more.- People focus more on things which are not good, I miss the function that reviewers make positive feedback. (... think about back to your school time ... a simple sticker on the test or homework makes you smile and happy)- some reviewers want to place a "nice to have" or a "must have" review. May, it's helpful to have a button or else select that kind of information next to the review text.

Vorteile

- i like how you can easily set up a project and assign reviewers either internal or external and have everyone process their review-tasks in one app.
- the superb and fast product support!!!

Nachteile

the project-limit sucks a bit, and the fact that you cannot get links to sections within projects

Vorteile

Filestage facilite les relectures. Même quand on n'est pas un "geek", on le prend vite en main, c'est intuitif, facile d'utilisation, bref ça nous simplifie le quotidien !
Mes collègues du département Achats l'ont adopté sans hésitation et sans formation poussée.
Autre point positif, le SAV ! Une équipe à l'écoute et qui essaye de dépanner au plus vite, c'est vraiment top !

Nachteile

Le seul bémol c'est l'interface qui n'est pas responsive : notre directeur de département travaille surtout sur tablette puisqu'il est très souvent en déplacement, et il ne peut pas procéder aux relectures sur son ipad, ce qui le frustre beaucoup !
Quant à moi, j'aimerais que l'interface puisse fonctionner là manière d'Acrobat pro : on masque les volets droit ou gauche si on n'en a pas besoin. Ainsi, on visualise mieux le document à réviser.

Vorteile

That everyone can see everyone's comments, avoiding contradictory ones. Easy, collaborative, organized.

Nachteile

New dashboard looks a bit messy, but maybe it is just a getting-used-to-thing
Moving reviewers in-between stages (not inviting everyone again)
Images are not shown in full crop when opening them, you always need to zoom out
Possibility to "archive" images in a specific stage, let's say we send out multiple angles to a client, and they chose 3 out of 6 - to clean up that stage (but not delete the previous images if we would need them later) so it would only contain the images that we will continue working with?

Vorteile

We use Filestage for all review processes of images, layouts, films etc. both internally within our team and with clients. The software is easy to use and self-explanatory to a large extent. Even clients who only need to approve images from time to time can use Filestage quickly and intuitively. The handling of our approval processes as well as transparency has improved significantly and Filestage contributes significantly to our quality assurance.

Nachteile

Nothing really. There are certainly one or two functions that would make the software even better, but new functions are being implemented little by little and the needs of the users are being intensively addressed.

Vorteile

I like the fact that it is easy to share files with team members and also people outside your organisation.

Nachteile

Sometimes the versions management can be quite complex at times.

Vorteile

FileStage does what you'd hope it does, and does it quickly and easily. At the simplest level, it provides a platform for all levels of dicussion to take place on files in-progress and under review. Start to delve a little and powerful customisation becomes available.

Nachteile

The mobile version works, but lacking a dedicated app it's not as smooth an experience as the desktop.

Vorteile

I like the ease of use and setup, reviewers don't even have to register. You can comment/annotate on text or PDF, photos or videos, and audio. Basically anything you would need!
It's easy to work together with filestage, especially because your communications are visible to everyone. Everyone knows what changes were made and why, and to what point we have progressed.
We've already cut down our review and approval process by more than 20% and I expect that we will continue improve and make it faster.

Nachteile

The only con about Filestage is that there isn't an app. It would really make it easier to use on mobile devices.

Vorteile

Good for gathering input from many people.

Nachteile

The new interface is not good. It is not intuitive. It was MUCH better before.

Vorteile

That you can click anywhere on the screen at any point.

Nachteile

That you sometimes lose access when videos get moved (but I also know there's no way around this! It's team comms)

Vorteile

Friendly, easy to handle, great service, and tech. support.

Nachteile

The archiving process should differ per file not just per project/

Vorteile

The intuitiveness of the use. The ability to place feedback at exactly the right point. The easy way to view feedback at exactly the right point and to be able to comment on it directly. The clear presentation of all features.

Nachteile

So far I don't miss anything. I haven't worked with it long enough for that. So far my experience has been limited to collaborating with another company. But I would love to have Filestage also for our company.

Vorteile

Filestage is seriously intuitive and simple to use. Which means we get very little confusion from clients or team members, people just adapt right away. I create a lot of video, and because of the detailed feedback thats possible on the platform, its made our workflow and deliveries much faster.
There is also a huge benefit in having the feedback on multiple projects stored for later reference.

Nachteile

Very little to say here. The one main one would be storage. Because I work mainly in video, I reach the capacity limit of my account almost weekly, which can cause issues if all the work on the platform is active.

Vorteile

Customer support is great. They're very friendly. I like that it's effortless to upload and share files. It saves time.

Nachteile

There is nothing worth noting that I dislike.

Vorteile

easy to use, self-explanatory, good performance, API interface

Nachteile

The versioning still needs to be better comparable, but according to Filestage it is close to release.