QuickBooks Online

Overall I am beyond happy with my choice to put QuickBooks Online at the core of my businesses accounting functions. The cost is extremely reasonable for the power and huge capabilities it has.

Vorteile

Easy to use whether you have no accounting experience or you are a pro.

The user interface is logically laid out so you can get where you need intuitively.

Between the very complete built in functionality and a robust App Store of add-ins for specific needs it Quickbooks Online can provide a solution to any accounting need

You can go it alone or seamlessly incorporate external accounting services depending on your strengths, comfort level and desire to directly engage in specific accounting processes

It’s cloud based so you do not have to deal with local computers and storage that have to be maintained and backed up to secure your business critical data. This also means your can access your data from anywhere you like.

Two step verification for log in so your data is very secure.

The Quickbooks Online mobile app is excellent and lets you input receipts and expenses easily and immediately so you never get behind.

Nachteile

I had very few issues. Mostly surrounding my inexperience with accounting. It would be nice if Intuit would have some General Accounting Practices videos to get complete accounting novices up to speed on the basics like setting up a book of accounts and how to categorize expenses properly.

We initially moved from QuickBooks Pro Desktop to the Online version to allow for our new Online Service Management System (RazorSync) to easily export invoices into QB for processing. In that regard, QB Online has worked well and met expectations. It's obviously an evolving product and there have been many changes to it over the time we've been on the service; some good, some not-so-much. The reporting module is very limited and unless one of the canned reports is close to what you want it's a struggle to obtain some information in a format that's useful. All those issues aside however it's been a good solution for our company and we expect we'll continue to use it.

Vorteile

It's wonderful to have access to our accounting system from any Internet-connected device. Integration with our Service Management System (RazorSync) has allowed us to turn Service Orders into invoices and send them via QuickBooks Online quickly and easily, which has absolutely improved how quickly we get paid on jobs. The Payroll module makes it easy to pay our employees and calculate the necessary withholding and taxes due.

Nachteile

The reports in the Online version are clunky and horribly limited. Recently Intuit modified what was included in the package we were in and limited the number of accounts we're allowed to have in the Chart of Accounts without paying a higher fee, so we're stuck not being able to add new accounts unless we want to go to the "next tier". Last year we needed to reprint some older tax forms that weren't showing up so we were forced to contact support for assistance. We finally got what we needed done but it took contacting two different support reps as the first one obviously wasn't familiar with the product and made changes to our accounting data that had to then be fixed by the second rep.

The auto-bank download is a must-have in any tax software. The Desktop version requires some steps to manually visit the bank for the download but can be done. QBO is a solid software for small businesses.

Vorteile

Good tutorials available, auto-banking transaction download (though it does not work for some banks or credit unions in BC) is a great feature, easy to MATCH or TRANSFER funds. Easy to set up bills and to invoice out of the program.

Nachteile

A little bit glitchy - sometimes fields get lost, or report titles get shifted and cut-off. Multi-currency requires the user to go online externally to grab exchange rates. It's confusing to issue customer refunds. The tax module (GST, PST) works okay. Bank reconciliations are difficult when there's anything done out of the ordinary, whereas a manual reconciliation would get the job done quicker.

We solved the issue of being able to log in from anywhere, however, we did go back to the desktop version for report purposes.

Vorteile

It was easy to log in from anywhere and add transactions. It was super easy to take pictures of transactions and upload them into the online platform. QBO does work with Tsheets as well, but not in the way that the desktop is capable.

Nachteile

Job costing and certified payroll are not possible with Quickbooks Online. Many of the reports I need to utilize are not available with the online. It would be great for a small home type business, but anything where intricate reports are needed or as stated, certified payroll or prevailing wages, are just not possible with the online version. We ended up going back to Quickbooks Desktop due to the certified payroll and job costing/mapping.

Overall I like QuickBooks online and recommend it to my clients. It is setup to be user friendly and can potentially save users a lot of time. I like how the bank transactions download in and you can match or add them individually or automatically. A lot of businesses have a lot of frequent and similar transactions so I make rules to automatically add them to the books. This also carries over to the reconciliation so I can quickly reconcile the books to the bank statements.

Vorteile

I like how I can log in and help keep my clients’ books on track. When they have questions, I can log in and see exactly what they are talking about and either help them fix it or fix it on my end. I also like how the bank can be connected so all the transactions import into QuickBooks.

Nachteile

I don’t like how some of the functionality is taken away and given only to QuickBooks support. The payroll center and sales tax center both need some work. Some fields in payroll checks we cannot edit, even if QuickBooks is calculating it wrong. Last couple times I called support, I was on the phone for hours and I am a pro advisor.