Highrise – Bewertungsseite 3

4,5
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4,5
Gesamtbewertung
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Nutzerbewertungen zu Highrise durchsuchen

132 von 132 Bewertungen
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Ileana
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
0
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 12.11.2015

Incredibly useful for a small company/team that has to deal with plenty of leads efficiently

Highrise is just amazing for a small company. Very straight forward, uncomplicated. It helped us immensely in dealing with 2000+ leads with only a 3 person sales force.

On the con side, which is not really a con, just something I'd like to see in this product is an ability to see some statistics of the type of contacts that you have. Right now I have to sort them by tags and export in xls and then do a pivot chart - which is inconvenient. This feature would help to know the distribution of your portfolio and its evolution, at a glance.

Who could use it:
Sales teams for managing contacts & deals
Marketing teams for managing contacts (PR, bloggers, journalists, suppliers perhaps)

Who couldn't use it:
Marketing for email marketing, campaigns, statistics - had to clarify this because CRM is often a misleading, blanket term for a lot of features.

Antwort von Highrise

Thanks Ileana! We appreciate the review and kind words. Also, we're in the midst of rolling out bulk email for simple marketing campaigns and are constantly making improvements to other features with reporting definitely on the radar. Check out our blog: http://blog.highrisehq.com for the latest updates.

Beantwortet am 12.11.2015
Erwin
Erwin
  • Branche: Luft- & Raumfahrt
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
0
Bedienkomfort
5
Kundenbetreuung
4

4
Bewertet am 22.6.2016

Craig
Craig
  • Branche: Unternehmensberatung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
0
Bedienkomfort
5
Kundenbetreuung
4

4
Bewertet am 9.11.2015

Ekaterina
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 20.7.2019

Solid and light

Vorteile

Highrise is great as both your stand-alone CRM and as an addition to your already existing one . My best program for leaving client notes just because of how much room for customization you have for that .
Intuitive to use ,there is almost no learning curve .

Nachteile

It requires a lot of manual data entry ,especially at the beginning . It is very easy to overwhite information by mistake and there are no undo options ,so you have to be mindful of what you are doing at all times.

Peter
  • Branche: Unternehmensberatung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
3
Bedienkomfort
5
Kundenbetreuung
3

4
Bewertet am 26.7.2016

It'd be freaking great if I could sync with my Android.

Overall, I love Highrise and have since it was introduced. Really, I have to make this 100 characters before you'll accept it? Seriously?

Vorteile

Having all the information about a client on the same screen is excellent.

Nachteile

Come on you guys, come up with an easy way to sync to Android.

Antwort von Highrise

Thanks for the review Peter. We released our Android App in January: https://play.google.com/store/apps/details?id=com.highrisehq.android

Beantwortet am 8.3.2017
Dima
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
0

5
Bewertet am 15.4.2019

The smoothest CRM I've worked with

Vorteile

Very easy to install and set up . I recommend using the browser version instead of the desktop one as it a lot more detailed . I resent most cases where software does updates ,but with Highrise ,the service genuinely improves with each update and look forward to them .

Nachteile

The reporting system isn't conclusive to everything ,but spread out in between as many projects as you have .This means that you benefit a lot for having a designated HighRise handler.

Hannah
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Weitere für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
3
Bedienkomfort
5
Kundenbetreuung
0

3
Bewertet am 10.8.2017

HG Review

Vorteile

its fairly easy to use
I like seeing the latest activity and tracking my team
The app works well ----

Nachteile

the only place to store info is in the background information - not very helpful and efficient for what we do
inability to export information and data by company - this is only by person
no sales tracking
no automated reminders set up

Keith
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
3
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 8.12.2017

I've used Highrise for over a year.

Organization. Bigly. I'm sure others may find the software too basic. But I find it's simplicity to be a plus

Vorteile

It provides core CRM tools very well. Since that's pretty much all I'm looking for, it works great for me. It's intuitive to learn. I really appreciate the tagging feature that allows me to create groups without creating other objects within the environment.

Nachteile

I'm fumbled merging some contacts, so that could be a little easier. Still, pretty small potatoes.

Amanda
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
3
Bedienkomfort
3
Kundenbetreuung
4

4
Bewertet am 19.1.2018

It gets the job done.

Vorteile

I think it's great for a company that has more than 10 employees and really helps with organization among your team.

Nachteile

Found that the system was sometimes hard to navigate. There's a bit of a learning curve when you first start using the system.

Jackie
  • Branche: Einzelhandel
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 7.12.2017

Great for keeping organized account of customer interactions

Vorteile

It's easy to schedule tasks to help keep you up with your customers and their activity.

Nachteile

A couple things I would like to see, being able to edit a task marked as complete. Sometimes I accidentally check the box and I don't mean too, would be nice to un-do it sometimes.
Also, maybe a reminder to contact someone who has had no activity on the page for a month but have the option to personalize it by tag. E.G. I have a tag for distributors. I would get a reminder about the distributors with this tag who have had no activity on the page in the last 30 days.

Verifizierter Rezensent
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 20.8.2018

Best CRM

Vorteile

Highrise is truly the best CRM I've used. It solves all the issues with creating and/or maintaining a data base and it's user friendly. It doesn't take much training to understand how it works and to use most of the functionalities.

Nachteile

Small issues with emails and overwriting data, however it's been overall a great experience.

Diane
  • Branche: Sport
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Monatlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
3
Kundenbetreuung
0

3
Bewertet am 26.11.2019

Does what is is supposed to

It provided what we needed, but just was a bit more time consuming and clunky than I wanted.

Vorteile

It is easily accessible on a computer and ability to keep all information in one place. The free trial was a nice option.

Nachteile

It was not as mobile friendly as I would have liked. The categories to classify things had to be worked around to make it useful for our needs which was a bit cumbersome.

Walter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
3
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 7.12.2017

Fantastic, slim CRM

Vorteile

Features you need, none that you don't. Highrise enables you to quickly and easily keep track of all your customers.

Nachteile

Reporting is limited. One of the ways we utilize Highrise is to manage our email marketing lists, and Highrise does not enable me to export some of the things I'd like to aggregate and track (primarily notes)

Christian
  • Branche: Essen & Trinken
  • Unternehmensgröße: Selbstständig
  • Weitere für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 7.12.2017

best basic CRM for sales also very useful for non-sales Customer Relationships

keeping track of suppliers, merchants and manufacturers is trivial and I can easily store everyone's deal, offers, invoices and make negotiations without ever loosing a beat

Vorteile

few basic features and are easily understood and can apply to many situations. this makes highrise very generic. But this generality comes at a price, the admin must adopt the account and adjust things to their situation. in small companies this won't be a problem but for larger more complex scenarios either highrise won't fit or the situation must be adapted to the software

Nachteile

mobile app and mobile website vastly differ, app can't do many things such as upload attachments. app is better suited for on the road mobile access to the data and the contacts and their details.

Marina
  • Branche: Hausmeisterservice
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Weitere für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
3
Kundenbetreuung
0

5
Bewertet am 5.12.2019

Businesses that do not want to invest in creating a CRM should look no further

Highrise has been a tremendous help when it comes to organizing and improving my freelance business .

Vorteile

I appreciate how inclusive the free trial is .It does a really good job at showing you the ropes and is the main reason for me to upgrade .
It gives you a platform to be significantly detailed with the information you store,while in the same time the design enables you to access whatever data you need quickly . It also integrates your template emails ,which is amazingly useful when planning your campaigns .

Nachteile

It requires a lot of manual data entry at the beginning . Especially if you have a larger contact lists .You have to be very careful while entering the information as edits are almost impossible to implement .

Daniel
  • Branche: Unternehmensberatung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
2
Bedienkomfort
2
Kundenbetreuung
2

2
Bewertet am 11.8.2017

Difficult reporting and distinction of leads and opportunities. Also information wasn't...

Vorteile

I like how it assigns tasks and responsibilities to certain cases or opportunities. Furthermore, I like how highrise is able to put comments and activity notes into a report.

Nachteile

Unable to streamline contacts, companies, cases, and opportunities together into one platform. This makes sorting and filtering contact information into a report difficult.

Verifizierter Rezensent
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
0

4
Bewertet am 24.8.2019

Just started but love it so far

Vorteile

Great way to track relationships and contacts. Very helpful for organizations with a high number of contacts and high volume of touch points, especially if multiple people interact with the same contacts.

Nachteile

The site can be overwhelming when you first start

Rebecca
Rebecca
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
0
Bedienkomfort
0
Kundenbetreuung
0

5
Bewertet am 22.8.2017

Chris
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 7.12.2017

Easiest CRM SOFTWARE AROUND

Vorteile

Easy to build cases with, also easy to keep track of clients. My Virtual assistant can move through this software and never look back or have to be trained anymore on it it is that simple.

Dawn
  • Branche: Unternehmensberatung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
0

5
Bewertet am 9.8.2018

Highrise CRM

Overall good product. Just what we needed for tracking. Many other software had too many bells and whistles and learning curve, this one does not have a hard learning curve

Vorteile

Easy to use, not too many bells and whistles that complicate overall use. Desktop and mobile capabilities

Nachteile

Not really a lot of "Cons", the Mobile View could be easier to view for older eyes. The name doesn't reflect the purpose.

Verifizierter Rezensent
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für Kostenlose Testversion genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
4
Bedienkomfort
3
Kundenbetreuung
3

3
Bewertet am 27.11.2018

Good entry level CRM

Vorteile

Easy to set up, nice interfaces and easy to use

Nachteile

I wasn able to replicate our pipeline and dealflow into the platform

Edward
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 15.8.2017

We just started using this platform, but it has everything we need for client management!

Vorteile

Very easy to use and logical. They have thought of everything that is needed, even for the free trial. If you want to save the headache of learning difficult crms, this is the way to go.

Nachteile

No complaints yet. Where I think they could improve is the ability to view updates and segment them in ways so that you're not scrolling through all of them.

Steve
  • Branche: Internet
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
0
Bedienkomfort
0
Kundenbetreuung
0

2
Bewertet am 17.3.2016

Chris
  • Branche: Fluggesellschaften/Luftfahrt
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 7.12.2017

Great way to keep track of my leads for my flight training business.

Vorteile

I like that it has all my clients in one place and allows me to follow up in specific ways. Without it I'd be leaving people behind and forgetting our conversations.

Nachteile

Need more connections to other services, like automatically exporting contacts or automated follow up emails.

Scott
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
0
Bedienkomfort
0
Kundenbetreuung
0

4
Bewertet am 1.2.2012

Simplistic and affordable

Hightrise does exactly what you expect from a solid CRM: It improves your customer service and your follow-up on leads while centralizing the company’s database of clients. My favourite core feature is the "dropbox", which is indeed an intelligent mailbox.

Vorteile

The tags allow me to assign a lead to an individual using their name

Nachteile

Sometimes a little bit too simplistic --> need for more features

Laura
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
3

4
Bewertet am 22.2.2017

Great CRM for account management

We use Highrise as our customer relations/account solution and I've found it to be easy to use, easy to update and flexible to help manage small projects related to an account. I would recommend this as a small business solution for customer management but not for metrics.

Vorteile

Easy to create and update accounts from web and email.

Nachteile

Cannot update photos to an account from the mobile app.

Georgi
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Weitere für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
3
Kundenbetreuung
1

5
Bewertet am 30.5.2019

A great , light CRM solution

Vorteile

A very user-friendly interface .Also ,a surprisingly complete version on mobile,which helps you make dynamic changes in real time . It is reasonably priced and easy to work it .

Nachteile

I had a couple of queries the customer service never replied to ,which is the reason I decided not to proceed after my free trial .

Bryan
  • Branche: Versicherung
  • Unternehmensgröße: Selbstständig
  • Weitere für Kostenlose Testversion genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
3
Bedienkomfort
3
Kundenbetreuung
0

3
Bewertet am 13.3.2019

Not open to new customers

Vorteile

Never got to use this software. Last year they closed to new customers. Seems like it would have done what I wanted. It just looked good for my needs.

Nachteile

This software is now closed to new customers.

Laura
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 18.1.2017

Great features, easy to use, keeps team in touch

I have been using HR for 6 years, and I find it to be an asset to the company I work for. The whole team is able to follow customers and projects with ease. I would recommend HR to other companies to enhance their existing customer service programs.

Darren
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 1.2.2017

So Glad I Found Highrise

My web developer introduced me to this program a few years ago and it's the best thing he could have done for me.
I could NOT get by on a daily basis without Highrise keeping all my information and appointments together for me.

Peter
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
0
Bedienkomfort
0
Kundenbetreuung
0

5
Bewertet am 2.1.2017

carlos
  • Branche: Architektur & Planung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Monatlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
3
Bedienkomfort
3
Kundenbetreuung
5

3
Bewertet am 19.7.2016

aesthetic review (mostly)

The experience has been good. I think there's lots to gain from the application that I'm not using yet. It'd be great to see integrations with Asana as well.

Vorteile

It's helpful and functions well.

Nachteile

I think my biggest sticking point is that visually highrise needs an update!

Antwort von Highrise

Thanks for the review and feedback Carlos! We're working on lots of visual updates as we speak - though we want to introduce them in a way that minimizes disruption for current users. Hope they help!

Beantwortet am 19.7.2016
132 Bewertungen