Highrise – Bewertungsseite 2

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Vicki
  • Branche: Unternehmensberatung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 21.12.2017

The Right Database Program for Us

We would love to have Highrise offer different permissions for different users, rather than the one-size-fits-all model. For instance, we'd like certain team members not allowed editing privileges, or certain team members to have limited editing permissions.

Vorteile

It's fairly easy to use and allows custom fields that are important to us. It's user friendly for our team.

Nachteile

There is not a 'read only' option, so team members who try to make edits or updates can mess things up.

Puneet
  • Branche: Unterhaltung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionalität
2
Bedienkomfort
3
Kundenbetreuung
1

2
Bewertet am 23.6.2019

Highrise - Clunky software

Vorteile

Pros -
- It has all the basic feature but then that cannot be counted as Pros

Nachteile

Cons
- The parent company has stopped investing in this software. So, the product is old and clunky and no scope for improvement
- The product doesn't have user-friendly/intuitive software
- The customer service is only via email. So, not helpful at all.

Juliette
  • Branche: Vorstandsbüro
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 10.1.2018

Superb CRM tool for our Boutique Recruitment Consultancy, recommended to many already.

Easy to use once set up and the fact cloud based and being continually invested in by the owners.

Vorteile

Flexibility to design the fields and tags so it works for you and your business.
We don't use all the functions - but that doesn't hinder the way it works.
Constant developments on the software and use is amazing.
Love the App for mobile use - so easy and accessible when out and about.
We have made suggestions and you have listened and updated.
Any queries when we were first setting up 4 years ago were dealt with immediately.

Katie
  • Branche: Verbraucherdienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 13.7.2016

I LOVE Highrise

Everyone at my company loves Highrise. It's easy to learn and intuitive to understand --even for the seriously non-technical employee. The few times that I have needed to contact support their response was swift, friendly and easy to follow. It's WAY cheaper than Salesforce and some of the other contact management databases out there.

Vorteile

Easy to use, easy to learn, easy on the eyes. It has an intuitive design and it NEVER breaks down.

Nachteile

I'd like to be able to run a report on all of the entries marked Clients to see their basic data and the field that I added "Referred By."

Vanessa
  • Branche: Philanthropie
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 7.6.2017

Highrise

I would recommend it!

Vorteile

I have been using HR for 4 years, and I find it to be an asset to the company I work for. The whole team is able to follow customers and projects with ease. I would recommend HR to other companies to enhance their existing customer service programs.

Nachteile

No nice integration with email (outlook) – Adding contacts and tracking general communication is clumsy at best and a huge pain at worst. Many times Highrise refused forwarded emails (one of the ways to get them in the system)

Verifizierter Rezensent
  • Branche: Computer-Software
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
3

4
Bewertet am 29.7.2018

Nice CRM that works for us!

Vorteile

I like that the pricing fits our budget and that the software does it's job and doesn't have too many menus and options.

Nachteile

I don't like how it's a little hard to connect other services to Highrise so that we can export the data.

Kyle
  • Branche: Computer-Software
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
3
Bedienkomfort
4
Kundenbetreuung
0

4
Bewertet am 28.7.2021

Highrise CRM user

Vorteile

I think the software allows us to easily find notes on customers and correspondence with them

Nachteile

I do not think the software does a good job at providing a pipeline for customer sales. The data from the system does not have a useable report

Laura
  • Branche: Bankwesen
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 7.3.2018

I helped implement Highrise at my new company to keep track of our customers & prospects

I was able to track information on customers and prospects, making my business run better than ever. I could quickly search & see my entire history of communication with a particular individual or organization.

Vorteile

I loved that I could import from an excel file & easily manipulate large amounts of data which made it easy to get started. I didn't feel like I was starting at square 1.

Nachteile

The thing that was challenging was that I needed to make large updates to my data on a recurring basis. It was tricky to make the large data batch updates to my customers without losing small changes I'd made to the data since the initial import.

Stephanie
  • Branche: Immobilien
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 23.8.2018

Good program

Vorteile

Highrise is economical and provides many good features. The program allows for ease in putting in contacts and notes.

Nachteile

It is not easy to export data to another source. Does allow for export to Excel, but you are not able to export entire record with notes.

Kate
Kate
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 18.10.2018

Very End-User Friendly

Vorteile

There's not a lot of nooks and crannies. What you see is what you get. :)

Nachteile

I wish there were more integrations with other softwares and ticketing softwares.

Phil
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 27.7.2016

GREAT CRM!

I have used lotus databases, other online CRM's Highrise is the easiest to use of all I have experienced.

Vorteile

Tags, being able to dropbox link email correspondance to customer (person). I like the ease of management of duplications, since we have several employees accessing and adding contacts.

Nachteile

We deal with power companies, over several states. Multiple contacts in multiple cities. It would be nice to be able to search for example : Duke Power, Indiana (or city), then drill this result down by tag. I don't think there is a way presently to do this.

Antwort von Highrise

Thanks for the review Phil! This blog post and video shows how you can filter on a city AND a tag at the same time (today): https://medium.com/highrisehq/new-filter-ui-ded3467f5022#.pfxj0x3nv.

And be on the lookout for some reporting updates soon!

Beantwortet am 27.7.2016
Caitlin
  • Branche: Gastgewerbe
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
1
Bedienkomfort
3
Kundenbetreuung
4

2
Bewertet am 9.11.2017

Only for very basic CRM use

Vorteile

HR is fairly easy to use and I've found your customer service reps to be friendly and helpful

Nachteile

The functionality of HR is just not up to snuff for our business. Perhaps most important is the lack of ability to perform search queries based on search criteria/tags. This CRM definitely is only fit for very small/low budget businesses or those with little experience/need for a robust CRM.

Piper
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 12.10.2017

User friendly and helpful for account management

Nothing more to say :)

Vorteile

Easy and logical, love it! To keep all notes and and details in one place, as well as a great way to view and contact clients. Email feature that keeps email in the account is great, as well as recent views is a nice feature.

Nachteile

There are a couple of overlapping functions that I think could be adjusted. Like having overlapping emails as the same email may own multiple accounts.

Samuli
  • Branche: Einzelhandel
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 14.7.2016

Great CRM for small businesses

This is an affordable and easy to use CRM, freeing up time to those important things (like selling). The functionality is basic but really quite sufficient, and that's also why it's very easy to use.

There is no reporting functionality (yet), but there are a few providers that offer deal funnel reporting a.s.o. Also, Highrise integrates nicely to Gmail with an external tool. All in all, you won't loose much money trying it out and I'm quite sure you will be pleased with it!

Douglas
  • Branche: Unterhaltung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 7.12.2017

Been a customer for 10+ years - can't run the CO. without it.

Sales! Easy training, Visibility and Peace or mind.

Vorteile

Ease, above all - CRM is simple - keep track - avoid distraction - HighRise sticks to the basics and leaves the bells and whistle to the others.

Nachteile

We are happy to see improvements in reporting, and activity tracking, but would like to see more. Luckily you can talk to the team and actually see your interests addressed.

Verifizierter Rezensent
  • Branche: Grafikdesign
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Weitere für Kostenlose Testversion genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
0

4
Bewertet am 19.12.2018

Way too much busy work required for what I need, could be useful for a medium sales team

Nice looking powerful system, but it was just too many bells and whistles for what we needed to do.

Vorteile

Highrise is cute and fun to look at as far as contact management solutions go. I liked the way the contact profiles displayed once they were set up properly. I liked being able to save notes on each one.

Nachteile

I felt like the amount of work I had to do to get it set up with all of my contact data didn't justify the end result for my purposes. Since I'm the only person doing sales for our business, sticking with my old address book and notebook just worked better for me (maybe a bit dinosaurish of me but it just works better for me) but if you started filling it out as you go from the beginning of the company or had enough sales people working on the same system to justify it, it could be a great setup.

Kelly
  • Branche: Telekommunikation
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
4

5
Bewertet am 27.6.2017

I have used highrise for 3 different companies and it an easy platform to use overall.

Easy access to client information, tasking coworkers or yourself. User friendly and keeps me organized.

Vorteile

Easy access to clients and the ability to leave notes for anyone involved in the case. Tasking is simple and all laid out for you.

Nachteile

Sometimes you want to be able to share information with clients and with this system you are not able to.

Dave
  • Branche: Konsumgüter
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 14.7.2016

Highrise-the best CRM with Everything.

The first thing you notice about Highrise CRM is their email customer service. They answer quickly and completely. (Less back and forth emails). The next thing you notice is that they are always, always improving. Coming out with new features.

Vorteile

Good price for a "complete" CRM program!!

Nachteile

No phone support -- but hey -- they have answered my emails very quickly!!

David
David
  • Branche: Computer-Software
  • Monatlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 7.12.2017

Over the years, Highrise has always been a great tool for me to manage my project leads and...

Vorteile

I am not a sales person, I am a developer, but Highrise makes it easy for me to keep track of things. It's integration into email, the way I work, makes it a breeze to use.

Nachteile

I've used software in the past (a now defunct site) that aggregated info scraped from google, twitter, Facebook and LinkedIn to give me more insight into the contacts that I had. I would like at least a little bit of that automation in Highrise.

Tami
  • Branche: Rechtsberatung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
3

4
Bewertet am 7.12.2017

So far so good with Highrise!

A similar company as mine uses Highrise and that's what turned me on to them even though I already knew another popular software quite well and have been a user of it. I liked that I stepped out of my comfort zone and tried another product, it was a wise decision.

Vorteile

I work for a consulting company and I'm using Highrise at a very basic level right now, as I'm starting form the ground up at a company that doesn't have a CRM system in place. It's very user friendly and keeps track of my daily tasks in an easy to understand way.

Nachteile

There are a few details to the product that I would change but that would be getting down to a very granular level that probably just pertains to me and my workflow. The biggest Con I see is that they are a small company and at this point do not have phone support. This perhaps will change with time. Everything has to be done via email currently. However, they are very responsive and will record videos to your specific problem and email those videos to you in their responses.

Osa
  • Weitere für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 19.7.2018

Because it's by Basecamp, you know it will save you time and money

Vorteile

Highrise is easy to use, extremely intuitive, and very affordable. Highrise is built by Basecamp and it has it's own cult following. If you want an easy way to keep track of your customers and potential customers and you want it to mirror the human experience, and not feel stuck with the process you're forced into by your CRM, then you should try Highrise.

Nachteile

A lot of organizations are used to Salesforce, so it's hard to get people who have used highrise, or organizations that are willing to use Highrise, so even if you like Highrise you may find yourself having to use a different platform based on the organization you work with.

Taylor
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
2
Funktionalität
2
Bedienkomfort
5
Kundenbetreuung
3

2
Bewertet am 26.7.2018

Super basic CRM

Vorteile

It's really easy to setup and maneuver. When our business just started out, it was perfect - not complex, really simple.

Nachteile

It's just too basic. It can't support a complex sales cycle like we currently need. Definitely meant for really small companies.

John
John
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 7.12.2017

Great software for organizing your meetings/calendar/contacts. It's like the secretary I don't...

Vorteile

Syncs with my Google Calendar and all my tasks/meetings are imported
Easy to add/remove contacts from the web-interface

Nachteile

Doesn't sync with my Contact List on my phone. I can't add a highrise contact to my phone's contact list. Nor can I search from my contact list (or my phone's search) to my highrise contacts. This addition would make it reach perfection

Verifizierter Rezensent
  • Branche: Internet
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 7.12.2017

Highrise offers the functionality and ease of use needed for a whole team

Organization! Streamlined task management

Vorteile

I love the Highrise offers a clean user interface with great functionality made easy to use by everyone on a team, regardless of their comfort level with technology.

Nachteile

I wish you could see tasks that have been checked off/recover tasks that were accidentally checked off the same way you can view and recover deleted tasks.

Mike
  • Branche: Medienproduktion
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 15.8.2017

Work with Highrise to manage contacts and email communication with clients

General organization, tracking communication between multiple employees so we are unified on what has been shared

Vorteile

I like that is is a web based way to add information about company contacts and track email communication

Nachteile

It's a bit of work to get all contact information unified and updated with proper information at first. Have assigned interns to update the database and make it look nice, pulling in profile pictures from linkedin and things like that

Kristin
  • Branche: Versicherung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 8.12.2017

Easy, effective & customer service is so responsive if I do have questions

Vorteile

how easy it is to enter information and tag it. Pulling reports is super awesome and easy as well. Connecting my emails to the files is great!

Nachteile

The deals section seems to be for large deals. in our profession our deals are a little different. I wish we could customize for what we need but it's not a deal breaker. The price is so good you cannot complain about functionalities like that.

Laura
  • Branche: Professionelles Training & Coaching
  • Unternehmensgröße: Selbstständig
  • Weitere für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 20.11.2020

Good and easy to use

Valuable means of organising contacts, storing important communication threads and personal notes.

Vorteile

Good contact data base management where I can refer back to important conversation threads which might go amiss in a busy inbox. Also good for a Virtual Assistant to be able to access remotely.

Nachteile

It used to interface with gmail but has now stopped that and will no longer receive upgrades, which is a shame.

Corey
Corey
  • Branche: Einzelhandel
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Monatlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
3

5
Bewertet am 11.1.2018

Nice and Lite CRM

Vorteile

The big bonus for this system is its API. We hooked up our custom ordering system to it and now our sales people can see all the orders that this contact has. It also ties into Xero.

Nachteile

Navigating around seems to be a little confusing. The difference between contact and business wasn't as clear in the beginning, however, once you do "get it", you can get around quickly.

Nancy
  • Branche: Konsumgüter
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 10.12.2018

Easy and Great Value

We were organized with storing key customer information.

Vorteile

Cost for what you get. We have a small company, but this was organized, loved the email feature and very easy to use.

Nachteile

I don't think it has a link to calendar function.

Kyle
  • Branche: Einzelhandel
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
0

4
Bewertet am 11.12.2018

Great CRM and Note Software

Vorteile

I had the privilege of using highrise when our organization was starting up and note taking was integral, but not vital to our success. Highrise is a great tool with good logging of history and a user-friendly and clean interface

Nachteile

The system doesn't always have the deep info set that many have come to expect out of CRMs. This is the reason that we ended up leaving for a different tool.

Jesse
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
0

5
Bewertet am 22.11.2016

A great way to manage leads and opportunities

I just needed a simple place to track conversations with potential clients and marketing leads. Inputting conversations and information is as simple as blind carbon copying an email address. Setting up contacts and companies is simple. The to-dos are easy to use and follow.

Tracking the value of deals is extremely simple. Everything you need to track personal and team marketing leads without the hassle of unnecessary fields and information that isn't useful.

Vorteile

Super simple to use. This makes tracking leads and marketing contacts easy and fun to use.

Nachteile

I'd like to see some more automation and workflows when a new email is blind carbon copied into Highrise.

Sherri
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
2

4
Bewertet am 5.2.2019

Easy to Use

Generally good.

Vorteile

Easy to use and integrate with email and multiple users. A great place to keep all info on your clients

Nachteile

Lack of updates and financial tracking. Disappointed that they are not continuing.

Merrill
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 23.1.2018

Easy to use CRM

It provides me the ability to create and follow up with leads while not having to remember the customer details of each campaign as the notes system is very user friendly.

Vorteile

Easy to import/export contacts, create new contacts, send broadcast messages and manage follow up's with leads.

Nachteile

I wish it had a drip system built in for automated follow-ups. The broadcast email system is a little buggy when replying to messages that were initially send via a broadcast. Watch out as it may try to reply-all when you just want to send to one specific person.

Brad
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 13.7.2016

Great support, easy and powerful product

Can I give the customer support 6 stars? Very easy to use, easy to collaborate, like the Iphone app it's gotten much better.

Vorteile

Easy of use, fast, great support, lots of new features almost every week

Nachteile

I wish it were free but...hey!

Peter
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 7.12.2017

We have tried nearly everything on the market and for value and ease of use, nothing compares.

Time and ease with which we can onboard users.

Vorteile

Simply the best value on the market today. Simple, effective and flexible for most needs. If a specific function is not included it is usually available via Zapier integration

Nachteile

We would like to see further development of the mobile applications specifically file management with drag and drop functionality on iOS

Filip
  • Branche: Unternehmensberatung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 17.6.2016

Great CRM tool. They did keep it simple ;)

I love Highrise. I try to make everyone in my company love it and some of them do really fall in love ;)

Vorteile

Xml exports. Enable me to do my own useful reports
It's not overloaded with features

Nachteile

No reporting tool

Vicki
  • Branche: Personalwesen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Weitere für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
4

4
Bewertet am 3.4.2019

A Great Basic Database Program

We found Highrise to be a program that worked well for us as an entry-level database program.

Vorteile

We found it to be extremely user friendly and intuitive. The tasks and notes features were helpful, and we liked that we could send emails straight to a contact's profile.

Nachteile

There were no levels of permissions for our users. This meant that everyone had the capability to change or edit items accidentally.

Jim
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 7.12.2017

I found a product that was simple to use and flexible with data fields.

Fast and simple to use. Keeping data base updated is quite easy with mass update from list suppliers

Vorteile

Two things, the screen isn't taken up up with demographs. its on the right side of the screen the majority of the screen is left for notes and what our interactions are with the client. I can't commit on Customer Support, I haven't had to call them.

Nachteile

I find it somewhat difficult when I forget someone name and there's no company association, it can take some time to look through all the Bob's in the database.

Theresa
  • Branche: Non-Profit-Organisation Management
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 7.12.2017

We use HighRise to track all of our clients and events that we attend and host.

Vorteile

Easy to use! Love that we can send documents by email to the event/deal that we are working on. It has become very easy to look at all the deals we currently have pending and fixed.

Nachteile

It would be nice if the tasks were a little easier to use, maybe integrate with Google calendar. I don't use the tasks mainly for this reason.

Stephen
  • Branche: Unternehmensberatung
  • Unternehmensgröße: Selbstständig
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
3
Bedienkomfort
5
Kundenbetreuung
0

4
Bewertet am 28.1.2019

Excellent Basic CRM

Vorteile

Highrise is very easy to use. The UI is simple and easy to navigate. This is/was a terrific starter CRM. It even supports autosave so you don't lose notes.

Nachteile

Highrise is very basic and can't do things like visual pipelines. It also doesn't do automatic followup at the completion of a task.

Kirsten
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 9.5.2018

Excellent for the price

Vorteile

Super inexpensive and not complex. if you are not someone who wants to deal with the complexity of Salesforce, Zoho or Podio, this is a great option.

Nachteile

The product is simple, sometimes too simple can't do the slight complex things you want to do with regards to flow, etc.

Brian
  • Branche: Design
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Weitere für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
1

4
Bewertet am 1.4.2019

Great CRM

I had a good experience with Highrise and was able to complete a lot of tasks using it.

Vorteile

I liked that I was able to stay on top of my client database of over 1K people with this online software. I do believe they are not taking on any more customers though or Highrise is over now.

Nachteile

It could be more user friendly. Possibly making the interface more customizable.

Kevin
Kevin
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
2
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 7.12.2017

pretty good

Vorteile

I see the software as robust and adaptable, it de-dups people, general ease of imports, user interface is good.

Nachteile

The search option is weak, needs work - results are difficult to read and undrestnd
cannot de-dup companies

Marius
  • Branche: Hausmeisterservice
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Weitere für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 28.7.2019

A surprisingly complete CRM

Vorteile

Very light ,which doesn't diminish its range for capabilities . I like that with it you can prioritize files . The Customer Service is always quick to respond and resolve issues .

Nachteile

My only major complain is that the desktop version is very limited in capabilities . Constantly being online for the full product is not always an option .

Liz
  • Branche: Finanzdienstleistungen
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 10.1.2017

Small Business Owners Take Note!

Great value, user-friendly, perfect for a small business. Price levels make it affordable. Features make CRM monitoring a smooth process.

Vorteile

Ease of use and accessibility

Nachteile

NA

Galina
  • Branche: Hausmeisterservice
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Weitere für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
0

5
Bewertet am 11.12.2019

Great for automated procedures

HighRise helps me be more organized with storing essential customer data ,which makes me more efficient at work .

Vorteile

Supports third party apps very well ,which is essential for a CRM platform . It's light to run and the interface is user-friendly .You just set it up and are good to go with using it .

Nachteile

Compared to the desktop version ,the mobile one is severely underdeveloped .Compared to the main CRM we use ,HighRise doesn't do that good of a job when it comes to incorporating template emails .

Lori
  • Branche: Schreiben & Editieren
  • Unternehmensgröße: Selbstständig
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 18.10.2017

A CRM that makes life much easier!

I stay on top of communications with my clients.

Everything I've wanted the program to do for my business thus far, it has done quickly and easily.

Vorteile

I find this software very intuitive (which I very much appreciate, as I'm *not* a hardcore computer person). I can find and sort my contacts in a host of different ways, easily set reminders to follow up, keep track of whom I've contacted, when I've done it and perhaps best of all, exactly what I said!

Vincent
  • Branche: Konsumgüter
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 3.12.2019

Virtual folder

Great software, easy to use and at a reasonable price.

Vorteile

It is very easy to keep track of all communications with clients. Even if an employee leaves, we stay up to date.

Nachteile

We do not see what our clients have ordered. It is not easily integrated with our Shopify shopping cart.

Avi
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 22.6.2016

Easy to use CRM

Researched many CRM programs until I settled on Highrise. I found it to be the best blend of usability, stability, features and price.

Vorteile

Easy to use! Very well-written software; we almost never come across bugs or glitches. Very aesthetically pleasing. Very easy to input and access data. Very "smart" and does a lot of things automatically that other CRMs require manually. Many innovative and helpful features. The price is very reasonable.

Nachteile

The iPhone app isn't complete - you can do many things on it but not all. E.g we use custom fields and those cannot be filled on the app.

Benedikt
  • Branche: Unternehmensberatung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 13.7.2016

Happy customer

We love Highrise because of its user friendliness, the many features in the meantime (and this is increasing ever more!). Great support team to, very much on the ball!

Vorteile

Pritty much everything

Nachteile

There is no reporting features, but there are nice workarounds for that

132 Bewertungen