Wave Accounting

Vorteile

I like the fact that it's free it's got a lot of features I have my bookkeeper in there doing my monthly financial reporting and reconciliation she likes it as well but it's very different from QuickBooks according to her

Nachteile

I wish there was an app so I can access some of the reports from my phone

In Betracht gezogene Alternativen

Quickbooks Online

Gründe für den Wechsel zu Wave Accounting

I found the free option a lot more palatable

Vorteile

I loved Wave Accounting. There was seldom any problems and they had some great ideas on how to do things like bank recons, which are much easier than other accounting software.
And all for free. Can't beat that.

Nachteile

They were taken over by H&R Block and then it was downhill from there!

In Betracht gezogene Alternativen

Xero

Warum Wave Accounting gewählt wurde

Wave Accounting was free and worked very well with new features coming out on a regular basis

Zuvor genutzte Software

Quickbooks Online

Gründe für den Wechsel zu Wave Accounting

Because it was free and had most of what I needed at the time for my small business

Vorteile

I like how easy it was to set-up--that process was straightforward and the interface initially was easy to understand. Unfortunately as we needed to do more after adding a full-time employee, it proved impossible to work with or use.

Nachteile

For payroll you have no options, and even when they recognize this, they don't provide a solution. A good example--we had an employee who had maxed out her vacation hours, but we agreed to let her take a few unpaid vacation days. There was no way for us to do this within Wave (you get paid vacation time or nothing). I chatted and even emailed with various representatives--all of which were super unhelpful, and we ended up wasting a lot of time before just being told this isn't an option. That's another huge con--there is virtually no support. The chat bot is not only unhelpful, but real agents are usually unavailable or there's a 20+ minute wait. The system is also not improving like I'd expect. I was notified today that my card declined for some reason so I followed the instructions that Wave emailed me to try to fix it, and it's like someone wrote them without looking at Wave's website because none of the instructions match. Not only is there not a change payment button but there's a Q/A at the end of the page where a user specifically asked this question, and there's no answer! I kick myself for picking this software, and we're in the process of moving to Gusto right now.

In Betracht gezogene Alternativen

QuickBooks Payroll und Gusto

Gründe für den Wechsel zu Wave Accounting

Price and what we thought was ease of use. Now the price has gone up to match competitors (but the features have not), so it was a mistake.

Vorteile

I've used Wave since 2009!!! I feel like my company grew with it. It's helped me understand all I was doing right (and wrong!) financially in my business. It helps tremendously when filing monthly sales taxes. I keep a habit of staying organized, verifying all transactions and reconciling with my bank accounts. All of this, plus categorizing everything the right way makes tax time an absolute breeze - my taxes are done in two days and I don't need to freak out about it because everything is organized ahead of time and all I do is input expenses and sales.

Nachteile

What I least like about Wave is that a few years ago they stopped support for free accounts. Absolutely no human support whatsoever. Disagree with that big time!!!
Sometimes also a bank connection will be interrupted and you cannot reconnect for many many months and since there is no support, you are left without any help.
I am a small business of one person and I do not need any of the paid features that Wave offers so I could be upgraded to paid support, so I am always stuck in no human support land. It doesn't feel good, especially to someone who has used this software for as long as I have.

In Betracht gezogene Alternativen

FreshBooks

Warum Wave Accounting gewählt wurde

Absolutely hated QuickBooks. It felt overwhelming, like I needed to go to school to learn yet another piece of software. Absolutely could not get used to the awful interface and I ditched it immediately, although I paid a few hundred dollars for a desktop version that was rendered obsolete by Intuit after 3 years. Apparently, that is quite a frequent practice from Intuit regarding QuickBooks.

Zuvor genutzte Software

QuickBooks Desktop Pro

Gründe für den Wechsel zu Wave Accounting

Interface, ease of use and pricing - FREE!

Vorteile

I like how simple it was to get started, both in terms of the set-up procedure and the user interface. Unfortunately, when our workload increased as a result of hiring a full-time employee, we were unable to use it.

Nachteile

For payroll, there are no choices, and even if they realize this, there is no remedy. As an illustration, we let one of our employees who had used up all of her paid vacation time to take a few unpaid days off.