Germain UX – Bewertungsseite 2

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Junaid
Junaid
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 16.6.2020

Best and Reliable Servcies By Germain APM

Vorteile

Germain APM is playing a vital role in my organization end to end performance management. All performance issues are identified and resolved during development and save much more time. We are using the Word Press services. Germain provide very effective reporting information about crash and transactions. Information is provided in a very comprehensive way. Germain provide colorful dashboard to review health and status of application. Information can be seen as aggregate by region. When issue is detected Germain automatically notify the appropriate context to quickly pinpoint the cause of the problem.

Nachteile

When we Started to Use Germain APM then it was little bit complex to used, but the passage of time now It's completely understandable and easy to use.

Antwort von Germain UX

thanks for your review Shabbir

Beantwortet am 18.6.2020
Earl
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 12.6.2020

germain APM - Wow! Conversion rates

Overall, this is a product we are very pleased.

Vorteile

I have been using germain APM for about 8 months now. For me, the ability to have users record video of their issues helps tremendously when trying to identify the actual issue. Many times, the description of the issue by the user is not so clear and I'm able to save quite a bit of time seeing exactly what they've done down to the mouse-click.
We have quite a few issues with drop-offs due to technical issues, as well, and germain APM helps us identify these customer journey drop-offs quickly. I guess the main reason why I like it, is that since we've been using it, we've seen an increase in our conversion rates.

Nachteile

I do wish the user interface was a little more intuitive, but this application has quite a bit of robust features.

Antwort von Germain UX

Thank you so much Earl. By end of 2020, we plan to have an easier-to-use UI (so that a non-IT person can add monitoring/kpi/sla/automation..). Non-IT folks can now easily find insights (log on to germainAPM > Dashboard > Explore your data) as all they need to do is to enter keywords that automatically show up for them (like google), but we agree that CONFIGURING additional monitoring or automation isnt as easy for non-technical folks, which will be addressed by end of this year.

Beantwortet am 16.6.2020
Irene
Irene
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Wöchentlich für Kostenlose Testversion genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 27.6.2020

EASY TO USE AND EFFICIENT SOFTWARE

Using Germain is life changing. It is a software that will resolves issues in a timely manner. Very efficient and cost effective. Well recommended.

Vorteile

The fact that Germain APM benefits a lot of essential industries such as Financial Services, Healthcare, Manufacturing, Media, Retail, Telecommunication, and Transportation is such an amazing job of the software. This technological advancement provides 24x7, real-time, deep insights into complex application performance problems to maintain an expected level of service. The Alert and Automate feature for critical occurrences are also a great factor to have Germain which are cost-saving/effective, improve IT ops, software, and hardware performance. I like that it generates and provides smart and actionable insights that help CX, PX, UX, Application Administrators Developer, and Data Scientist to become more innovative to come up with technical and business issues solutions.

Nachteile

I just hope to expand the services to more industries in the future especially that we are adapting to the "new normal"

Antwort von Germain UX

Thank you Irene. germainAPM is available to other industries and our help is offered for free and unlimited. :)

Beantwortet am 13.7.2020
Verifizierter Rezensent
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: Selbstständig
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 15.6.2020

germain review

While I was originally incentivised to try out germain APM, I found it to fit well to my needs so I will continue using it, and it gets my warm recommendation.

Vorteile

Signing up for Germain was straightforward, and after a few onboarding questions I was welcomed by a wizard offering a large number of integration options to choose from. Java monitoring helped me find performance flaws in my code, and I could easily track calls that were happening. The website runs well and is easy to navigate, most of the time it would take me a couple of clicks to get the information I needed from it.

Nachteile

I had to make additional inquiries to get React scripts, which took a bit of time, but I managed to get it working in the end.

Antwort von Germain UX

thank you so much for your feedback. will check what happened with React JS setup.

Beantwortet am 16.6.2020
Ada
Ada
  • Branche: Konsumgüter
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 16.6.2020

Real time to identify your company's any potential problem

germain APM tool really bring the power to reconstruct a customer journey in real time , and help company identify any potential problem

Vorteile

1. germain APM’s RUM: what sets it apart – is its proprietary, real-time Replay sessions and Bottleneck identification features
2. software tool gives companies the power to reconstruct a customer journey in real time to identify any potential problem points
3. consolidate all customer’s monitoring, analytics and automation needs on one germain APM platform

Nachteile

Germain should have mobile App, to send customer timely notification of some important data, change, error, events.

Antwort von Germain UX

thanks for your review! :) we do have a mobile app but it is only intended for monitoring/debugging of mobile apps and mobile device. stay tune for the rest :)

Beantwortet am 17.6.2020
M. Arief
M. Arief
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
4

5
Bewertet am 7.7.2020

A great tools to monitor the services with an easy integration

Vorteile

- UI quite clear
- A lot of integrations option with many services and programming languages
- Insights dashboard is very helpful to analyze and find out the potential risk in our system
- The pricing system is transparent and simple enough. There is no hidden cost.

Nachteile

- Lack of tutorial and no onboarding information. We have to guess and try the feature based on our instinct
- Although the UI is clear, but it seems a bit outdated. Need to provide a fresh UI to attract new user
- Too many options sometimes are not good because the user will confuse which option that suit their needs. Personalization features could be a good improvement, especially you already asked our preference in the survey after registration

Antwort von Germain UX

Thank you Mr Arief.

Beantwortet am 10.7.2020
Taimur
Taimur
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 16.6.2020

How I found Germain APM

Over all I am very satisfied with what I got when I finally decided to opt for Germain Apm. I would definitely recommend giving it a shot.

Vorteile

While opting for application performance monitoring software, I researched and compared a variety of softwares but either they would not fulfill my requirements or were way beyond my budget. I was looking for an application which was easy to use and at the same time would give me freedom to customize the monitoring according to my needs. Customizable dashboard, comprehensive and clear reporting, intuitive graphs and deep down analysis of problems/crashes are the definite plus points of Germain APM.

Nachteile

However, the one thing that put me off (which was not related to the actual software), was the lack of online material that I could review and seek help from for better understanding. Although I arranged a meeting with the Germain team but I would have appreciated some more videos online.

Antwort von Germain UX

Thank you Taimur. Although i would agree that we can improve our doc/video...they are available here: https://germainapm.atlassian.net/wiki/spaces/germainAPM/overview

Beantwortet am 17.6.2020
Arun
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 17.6.2020

Product Experience

Overall it was nice experience working with germain APM tool and I would like to recommend it with my friend circle.

Vorteile

As I am using this software since last one month and I mostly like customized feature which is help me a lot to work smoothly.

Nachteile

Some-time the response of operation not working due to network efficiency .

Antwort von Germain UX

thanks Arun

Beantwortet am 3.7.2020
Muhammad
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 23.6.2020

Awesome Software for Monitoring

Awesome Software for Monitoring

Vorteile

Germain APM is a full fledged feature to automate each type of business (health care, financial, retail, communication, media, manufacturer and many others) processes and analytics using most updated software technology with multiple types of graph for 24/7 business process monitoring, with best performance in multiple types of packages in lowest prices/rates and real user experience with multimedia stuff with every types of business covering the complete business documentation.

Nachteile

Application should have multiple social logins options like face book, tweeter, linked in and Instagram etc.
And mostly users don’t like to fill surveys.

Antwort von Germain UX

Hi Mohammad. Thank you

Beantwortet am 24.6.2020
Uma
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für Kostenlose Testversion genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 17.6.2020

The UI is well designed, appealing, graphic stands out and its user freindly.

Vorteile

1. The navigation pane is well designed, structured, and grouped, this allows user to access website resources easily.
2. The UI throughout the website is appealing, the graphic stands out this enables user to identify and locate point of interest quickly,
3. The control buttons to turn a setting on or off is simple and quick, since there are a large number of controls/settings the button makes it easier for users to change the settings with minimum effort.
4. Action buttons to enable/disable/copy/remove Configuration is very user friendly, since this allows users to conduct actions with ease.
5. The buttons to sort column ascending or descending is another good addition using which user can quickly sort table.
6. The panel design for adding is well thought, most of the fields have predefined drop downs, this makes it easier for users to add settings of choice and save time completing this process.
7. The overall performance in terms of navigating through the pages or tables is very quick, enabling the user to complete activity quickly.

Nachteile

1. Not much, except the website can add Help at page level and panel level since this will enable users to better understand the tool and its features and provide a detailed user experience.

2. The font size within the tooltips can be a bit larger, making it easier for reading.

Antwort von Germain UX

Thank you very much for your review Uma.

Beantwortet am 17.6.2020
Verifizierter Rezensent
  • Branche: Computer-Software
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
3
Kundenbetreuung
0

4
Bewertet am 18.6.2020

Good platform for real time data monitoring and analysis

Vorteile

I like it could be used for any kind of Industry. It's really important.
I can pull data from a lot of different resources and monitor them which is just perfect! And this list of resources is impressive.
I also do really love this platform could build realtime Dashboards.
Moreover, I can create custom Dashboards and set up custom Alerts.

Nachteile

It would be great to have a bit more data sources like iOS Application/iOS Device (iPhone/iPad) by analogy with Android Application/Android Device, ElasticSearch, some Flat Files, PostgreSQL, possibility to pull data from some API, Cloudera, MongoDB, Spark SQL.

Antwort von Germain UX

Thanks so much!

Beantwortet am 7.7.2020
Galina
  • Branche: Computer-Software
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 18.6.2020

Here you will find solutions for monitoring and analyzing for everything

The system GermainAPM contains lots of services and scripts,which user can review and use for monitoring, analyze and collecting of data.

Vorteile

As a client,I can choose lots of tools on different program languages,Wizard page contains box list of services for Saas and Paas, separated in categories,which is very easy to see all services/tools/apps. Overall the design is user friendly, left side menu is well structured with compact view or extended view. Strongly recommend to companies ,which have to make deep analyse and monitoring. I used GermainApm for wordpress and results are the best.

Nachteile

I marked that it is not user comfortable to have search field where has suggestions for each new word. It would be good this functionality to be separeted or modify- user should used only suggestions keywords for searching or he should enter free search text/keywords.When there are no available results, the page looks non-structured - titles, buttons and icons with magnifier.All these items look like scattered throughout the page

Ardin
  • Branche: Design
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Weitere für Kostenlose Testversion genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 17.6.2020

Favorite AMP solution

Once I was set-up and ready to go there was no looking back because, I was able to save time, as it's the most valuable asset for me. Instead of having multiple dashboards and automation tools having just one for all is not just cost-effective but also saves you from dealing with multiple platforms, support, and learning curves.

Vorteile

It offers a variety of integration and it's a very good all-in-one solution for database integration, IMAP monitoring, and maintenance period in other words monitoring of any sort. I used for personal projects and already loving it, the documentation they offer is very helpful as a starting point.

Nachteile

There are few minor stuff that can be improved for example A short tutorial should appear first so the user can get familiar with the platform and not dive right in and blindly look for options. The learning curve will be much higher if there's no pop-up tutorial on first log-in, so users can familiarize themselves with the platform. Also, there should be a way under monitoring for users to filter Applications based on technology, OS etc.

Antwort von Germain UX

Awesome Ardin, thanks! :)

Beantwortet am 18.6.2020
Verifizierter Rezensent
  • Branche: Computer-Software
  • Unternehmensgröße: Selbstständig
  • Weitere für Kostenlose Testversion genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 19.6.2020

Awesome stack of monitor functions

Vorteile

Germain offers great services, the UI is very well designed, clean, and lightweight, allowing you to set up your environment in a straightforward manner. The insights you get are amazing, allowing you to discover flaws that you have and can represent a potential risk in the future that maybe we haven't put attention to it. There is an unusual but tremendous powerful service which is to schedule ssh or SQL scripts from the UI! Forget about cronjobs where you don't have clear visibility of what, and when is running from here you can easily have a wider overview of what's running.

Nachteile

As consideration some flows in the UI could be improved, for example when you are creating an ssh session you might have two kinds of the login:
username and password, or with a username with its private key, currently you can do that but displaying on "advance" options and filling a larger form where you have to assume using the key will have higher priority over username and password.

Antwort von Germain UX

thank you!

Beantwortet am 24.6.2020
Brenda
Brenda
  • Branche: Unternehmensberatung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Kostenlose Testversion genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 20.7.2021

Wordpress

Vorteile

1- I don't need to be a programmer to develop a website with built-in purchases.
2- There are promotions in which you get a domain and pre-designed templates.
3- The Pricing is low.

Nachteile

1- Only the Blog is free
2- For adding more functions, I might pay through plugins.
3- The templates are limited, can not be customized.

Antwort von Germain UX

Hi Brenda
Thanks. To customize the templates and depending on which templates you are trying to customize, please go to the LEFT menu of germainAPM
1)analytics > rules
2)automation > email
3)system > templates

hope that helps

Beantwortet am 21.7.2021
🐞 Parth
🐞 Parth
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 23.6.2020

Flexible Application Performance Monitoring Tool

Vorteile

Germainapm integration with an application is easy and developer-friendly. User can signup quickly and start integrating his/her application instantly. I can get issues in detail and showing in-depth information which can help us to fix it quickly. Real-time monitoring can give my customer happy and I also feel safe and secure.

Nachteile

UI is a bit complicated if you need to monitor so many applications and it seems outdated.

Antwort von Germain UX

Thank you for your feedback Parth. Please note we are going to be releasing a new UI by 8/31/2020 to make it significantly easier for new users to use. thanks again.

Beantwortet am 29.6.2020
Rahul
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 24.6.2020

Germain APM is all in one monitoring tool for us

It really helps to save time and not need to spend time to find out different tools to measure your server and website performance.

For me, it provides features that we are looking for at least.

Vorteile

According to my experience, Germain APM covers a large number of operations which helps developers, administrators, and others to get very clear analytics of their application including easy to understand graphs and statistics.

It saves a lot of extra time and money also by providing application monitoring service which is far easy to use and follow. What I like is it's GUI and statistics which represent almost everything about application performance.

Nachteile

I would say about it's pricing as it's quite good for companies but for individual developers, it could be a bit costly.

Antwort von Germain UX

Thank you Rahul. Our entry level price is $29/month, giving all the features and upto 1 million metrics analysis or transaction execution per DAY, for developers or individual contributors.

Beantwortet am 10.7.2020
Aime Anne
Aime Anne
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: Selbstständig
  • Weitere für Kostenlose Testversion genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 24.6.2020

Germain APM review

Vorteile

If you're in the market for your next APM software to help your organization identify bottlenecks, key metrics, or solved complex application problem and analytical issues, I found Germain APM having straight forward - user-friendly dashboard reporting system that you will love, especially for complex data crunching. This, combined with their wide range of tools and offerings, including most of the known and industry-standard API, plugin, or web base connectivity it will monitor, diagnose, and process your much-needed data with ease. Powered by their system capable of connecting to a vast spectrum of data link derivatives, I can attest how Germain APM tremendously helps me with my required data metrics.

Nachteile

The only thing I believe would need some improvement is better UI experience when using a mobile device for easy report snapshots, whenever required.

Antwort von Germain UX

Thank you Aime

Beantwortet am 10.7.2020
Roman
Roman
  • Branche: Versicherung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 22.6.2020

Great solution for UX

We liked it and thinking about the continuous use of this app

Vorteile

1. great possibilities to increase your user experience.
2. the great amount of different configuration, features, dashboards. It gives you a great possibility to set up your process, reports, and so on.
3. Nice features, saves lot's of time and give a possibility to react quickly and make frequent changes

Nachteile

Hard to use at the beginning and configure

Antwort von Germain UX

Thank you Roman. We are working on making features easier to configure.

Beantwortet am 30.6.2020
Siku
  • Branche: Computer-Software
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 16.6.2020

Extraordinary product

Vorteile

Overall experience is really good, after purchasing software not only the product was extraordinary but the services are great too.It helped my company to increase its business. Whenever we faced any issue the support team was very proactive and in no time my issues are solved, i am very happy with my purchase decision. It very easy and simple to use and we are easily using this software as a service

Nachteile

The UI needs to be refactored to the modern standard and its little complex to create new dashboard for users a little hard to remember steps

Antwort von Germain UX

Thank you so much Siku. Dashboards can be created in several ways 1)logon>dashboard>explore your data> any search here will auto generate a dashboard 2)logon>dashboard>all>create a new dashboard>add portlet(s) for any of the listed kpis or create a new kpi first ..=>this second process is being refactored so it is easier :)

Beantwortet am 23.6.2020
Fabio
Fabio
  • Branche: Computer-Software
  • Unternehmensgröße: Selbstständig
  • Weitere für Kostenlose Testversion genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 17.6.2020

First impressions about germain APM

germain APM is a comprehensive and fully customizable software platform for monitoring business and IT infrastructure performance.

Vorteile

Powerful dashboard system, fully customizable by experienced users. You easily can add new, edit, remove, reorganize and filter dashboard elements (called “portlets”). Extensive library of preconfigured KPIs and SLAs for user, business and IT infrastructure. Assisted configuration of goals by priority areas during the on-boarding process.

Nachteile

Lack of a streamlined user interface for non-IT people. The amount of visual elements displayed by default can be a bit intimidating for non-tech savvy users (suggesting fewer metrics during the initial use of the platform may help here).

Antwort von Germain UX

Thank you Fabio. We are working on making germainAPM easier-to-user for non-it community and will be ready with a new version by 10/31/20

Beantwortet am 2.7.2020
Paarth
Paarth
  • Branche: Computer-Software
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 18.6.2020

360 Power Platform - Germain APM

Vorteile

I have been using Germain APM for a while now. I basically use it as 360 Power Platform - connect all my fellow platforms in a go with wizards.
Wizards has helped me in making seem-less integration with the platform. You can connect more then 50+ Platforms.

You can use existing KPI or edit/create your own according to business requirements.

The auto-generated dashboards while creating Business process actually saved you time.

At last , its easy to use and you can make your own Automation beast out of it and manage everything from one single platform.

Nachteile

Emails/ Notifications can be improved and contain more information which would be beneficial for users.

Antwort von Germain UX

Thank you Parth. We have a series of enhancements coming up (by 9/30/20) with the email mechanism. stay tune!

Beantwortet am 9.7.2020
Ketki
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: Selbstständig
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 13.6.2020

Germain APM - All you need for performance monitoring

Overall experience was really good. I was able to go through portal without much training or looking around needed and still able to take advantage of most of the good features including UX monitoring which is a really good feature.

Vorteile

Few features I really liked are

1. Real UX/RUM User Experience monitoring, its very hard to get run time data for UX user experience and Germain APM provides that
2. Support to variety of different platforms and service providers is really good
3. Overall UI for setup is very easy to find the things and setting up something like template is really good and handy feature.

Nachteile

Suggestion: It would be good if you can group servers or items by type, like UI in different group, Servers in different group and so on so that it would be easy to find

Antwort von Germain UX

Thank you Ketki.

Beantwortet am 1.7.2020
Feliks
Feliks
  • Branche: Computer-Software
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Wöchentlich für Kostenlose Testversion genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
3
Kundenbetreuung
0

4
Bewertet am 16.6.2020

Simple UI, some learning curve

Overall positive experience. Also, there are many different creation wizards available, from Android Applications and Devices, through Java, Apache Tomcat servers and up to Databases and automation servers.

Vorteile

I like the simple UI user interface which is intuitive and straightforward. There is only 3 questions before you get to access your cloud, so the setup process is very fast.

Nachteile

However, the process to setup a new server is not very intuitive. Specifically, for environment and type there is a placeholder text saying 'select or create' but there are no selection options available and it is not clear how to create.

Antwort von Germain UX

thanks for your feedback Feliks. We are working on enhancing our UI and setting up a new server is part of it. We will have something ready by cob this year.

Beantwortet am 18.6.2020
Gill
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 22.6.2020

An across-the-board system

Vorteile

An across-the-board system that monitors the organization’s production environment, germain APM also offers comprehensive resources available to the team to learn about monitoring and analysis. The benefits provide a drill down insight into the usage and effectiveness of applications implemented in the business. The interface design using a Spaces Directory makes it easy for users who are familiar with popular DevOps apps (such as Atlassian).

Nachteile

Because of the wide range of tools and features available on germain, it can be quite daunting knowing how to set up the application an easier start. A more obvious workflow would be valuable.

Antwort von Germain UX

Hi Gill, thank you so much. we are working on the UX of our own platform...check back with us in around 12/20! :)

Beantwortet am 8.7.2020
Osaigbovo
Osaigbovo
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
2
Kundenbetreuung
3

5
Bewertet am 18.6.2020

Good pricing plans - germain APM review

Vorteile

Using Germain APM, the signup process is seamless with the option of using a Gmail account. It provides a wide array of tools you can use, from Analytics to Automation to Servers, and supports multiple platforms for software development. The search bar at the top and the menu bar on the left makes it very easy to find the tools you want. The payment plans are considerate and you can upgrade or downgrade anytime.

Nachteile

It is not intuitive to configure. There are a lot of resources to consume and training to be done before you can effectively configure what you what.

Antwort von Germain UX

our platform never says "it is not supported" making it harder to configure as it is super flexible...and we are here to help anytime you need, for free.

Beantwortet am 7.7.2020
Yervand
Yervand
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: Selbstständig
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 20.7.2020

Nice app

To analyze website traffic

Vorteile

3 things I like - 1. Idea 2. Easy integration to website 3. Replay of User Session feature

Nachteile

3 things I didn't like were more technical and I think are already fixed. 1. 500 error on social login, 2.Empty place (was replaced with geomap) 3. Cut timeline

Antwort von Germain UX

Hi Yervand, Thanks, and yes the issues you are reporting have just been fixed.

Beantwortet am 28.7.2020
Verifizierter Rezensent
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: Selbstständig
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
0

5
Bewertet am 26.6.2020

Good product

Vorteile

Affordable, clear, easy to use software monitoring tool. Good for individual or medium business. Provides solid monitoring services, recording real visits of a website.

Nachteile

Takes time to get used to. Would be great to have extra languages.

Antwort von Germain UX

thanks. UI/content can be provided in various languages. please contact us info @ germainapm.com for more details.

Beantwortet am 13.7.2020
vaibhav
vaibhav
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 24.6.2020

Great Tool for Performance monitoring and Analysis

overall experience is excellent and it really helps in improving response time

Vorteile

Germain APM is a fully-featured tool to monitor daily business activities and automate important delivery tasks. User experience and Dashboard is quite interactive for new users, Also one can easily use this software as a service, It offers a wide range of data sources like Database, File systems and very helpful in reducing response time. Overall a great tool to improve the customer experience.

Nachteile

I was not able to find any Android or ios application to manage notifications from mobile.

Antwort von Germain UX

thank you Vaibhav.

Beantwortet am 7.7.2020
Waqas
Waqas
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Weitere für Kostenlose Testversion genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 10.6.2020

Super easy Product to Use

Vorteile

Very easy and simple to use, one can easily configure cloud which can help analyze/automate... one can easily choose his Priority as per need like Performance, Experience OR Support and Target the Goal and manage.
Like the PAAS and SAAS options. You don't have to own any Platform and can use it easily as a Service. Also, One can easily use this software as a service. Germain APM offers a wide range of data sources lists like the File system, Database over hardware or Network

Nachteile

User permission management can be improved and it is missing Insights, Storage for containing binary large objects.

Antwort von Germain UX

Thank you Waqas! we are going to release enhancement around user permission this month and will let you know once ready.

Beantwortet am 12.6.2020
Manish
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für Kostenlose Testversion genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 26.6.2020

Review for APM product

Overall experience is good.

Vorteile

1. Easy to use interface. All resources(like Automation, Data Sources, Analytics etc) at one place.
2. Easy documentation and large no of languages support.
3. Cheaper price packages.

Nachteile

Ticket page design does not looks good, fonts size are inconsistent and should work on responsiveness part.

Antwort von Germain UX

Thank you Manish. In a later version of germainAPM (already available for onpremise, and soon to be available for cloud users), the Ticket page is significantly enhanced! users can even write comments on it and view past comments..

Beantwortet am 14.7.2020
Anna
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 19.6.2020

Germain APM is very flexible solution that provides real time monitoring to improve user...

Vorteile

1. The onboarding flow is very easy and user can start configuring the software.
2. A very flexible pricing policy allows both small and big companies to use this solution for their needs. The customer support helps to resolve any problem quickly and with no charge.
3. Germain APM monitoring hardware, network components, software and databases. Our engineers can be alerted about any significant problem and create automated tasks to avoid some issues.

Nachteile

The UI looks outdated and needs to be updated.

Antwort von Germain UX

Thanks for your review Anna. Although we just built this new UI (using what we think is the best javascript framework on the market) we do realize we need to improve the "look-and-feel" :) thanks again for your feedback

Beantwortet am 23.6.2020
Moath
Moath
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Weitere für Kostenlose Testversion genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 22.6.2020

germain APM really nice!

Germain it's really something amazing it provides gorgeous way to monitor analytics and automation platform to have best improve for UX, it contains many features that I've really think it's really useful like: Website Monitoring, Application Performance Monitoring, Real User Experience Monitoring with having session recording so that can really help for better UX experience and many other features that really nice and helpful for any organization that looking for better results for their firm. They have different packages with different prices, so you can select the package that match your need and with the price that you feel comfort with.

Vorteile

Real User Experience Monitoring with having session recording so that can really help for better UX experience.

Nachteile

Actually I didn't find something not nice in this service.

Sovita
  • Branche: Computer-Software
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

4
Bewertet am 18.6.2020

Impressed by it's varieties of features and configurations

Vorteile

Flexibility in configuring the KPI indicators helps in discovering user/app/server behaviour and the contents across the channels.Automation of the components like Scripts,Clicks, Alerts would be highly effective
in proactive monitoring or making the events and logs easily accessible by the operations team.Modality of Dashboard, folders management and its ability of search using several filters are remarkable.

Nachteile

Performance is found slow in my environment and seems to be worked a bit more on UI parts (for example to modify the filter in search),separation by different colors or fonts would have been preferred.

Antwort von Germain UX

Thanks for your review Sovita.

Beantwortet am 23.6.2020
Verifizierter Rezensent
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Kostenlose Testversion genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 12.6.2020

What I like/dislike

Vorteile

About the menus, I like the visible options on the top
the Left menu and search is very user-friendly
also, I liked the filters, they are not visible at first, but once you get there it is easy to use and very useful

Nachteile

The required fields don’t recognize each other, it is not clear what fields are required and no required, looks like all fields are required but it’s not possible to identify them quickly.

Antwort von Germain UX

Thank you for your review. Required field are now (owing to your feedback) identified so it is easy/quick to know what fields need to be set. we plan to update our cloud with this enhancement (and many others) by end of june.

Beantwortet am 16.6.2020
Shubham
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 20.6.2020

My review for Germain APM

The best part of the software is they are providing a demo which seems to be more reliable, I have a good experience working with them till now.

Vorteile

1- The Dashboard is very user-friendly and the new user can find it easy to understand and access the other feature with ease.

2- The UI is well organized and it is easy to navigate between pages, you can find any resources you need without facing any problem.

3- It offers a variety of latest technologies and it's very good with working with different database integration.

Nachteile

The only thing which lacks is the need for instructions, guides, or walkthroughs which can make it more user friendly.

Antwort von Germain UX

Thanks Shubham

Beantwortet am 7.7.2020
Purvi
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Weitere für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 23.6.2020

Excellent and useful product.

Vorteile

Being an IT Professional, I like the following three features of GermainApm :

1) All-in-one APM, BPM, RUM and Automation feature to improve Customer Experience.Because of this, I can keep complete track of a Prospect or Potential client who visited my site and can monitor the activities done by him. This would help me to understand what went wrong, in case, a prospective client does not convert.

2) User Experience Analytics reports generated by GermainApm and User Session Monitoring and Replay are also one of the best features .

3)It is one of the best Cloud platforms with features like providing End User Experience, Automation, Business Process Monitoring etc. It is useful to almost all the domains and businesses like Finance, Manufacturing, Healthcare, eCommerce and Transportation.

Nachteile

The only feature which needs improvement is I need to login again to raise a ticket, when I am already logged into the application.

Antwort von Germain UX

Thank you Purvi. taking your login related issue into account. thanks again.

Beantwortet am 6.7.2020
Natalia
  • Branche: Logistik & Lieferkette
  • Unternehmensgröße: Selbstständig
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 26.6.2020

Simple solution to improve user experience

Vorteile

After reviewing The Germain App I found that even the website level is well designed. Easy to sign up and use. Extensive documentation and support indicate a good level and readiness to quickly fix bugs or add new features. Also, The Germain App proposes a variety of features and connections to different tools to let to accumulate all processes in one place, analyze them, and make automation. Email notifications will be helpful if something happens with your app.

Nachteile

Price is awesome for small/medium clients, but I think the trial period can be longer (now it is 7 days).

Antwort von Germain UX

Thanks Natalia.

Beantwortet am 7.7.2020
Nikunj
  • Branche: Informationsdienst
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 5.8.2020

Nice platform to justify and monitor your app activity.

Vorteile

It shows you all activity using the chart like User session login, logout and also displays you pages activity which users redirect on those pages. There will I get results in charts format since last few of months to current date. so it helps to reviews well.

Nachteile

Layout should be better that right now. so user can easily understand it. I think It should require compare functionality to compare 2 user activity or any 2 date comparison or 2 session comparison.

Antwort von Germain UX

Thank you Nikunj! a great news, the compare feature has been added to our pdt last week, we have yet to deploy for cloud customers end of this month! stay tune! :)

Beantwortet am 21.8.2020
Ella
Ella
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: Selbstständig
  • Weitere für Kostenlose Testversion genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 23.6.2020

QC Analyst's Opinion

Vorteile

GermainAPM is using a transparent, simple pricing model. Their main dashboard is configurable: the admin user is able to create and maintain a list of customizable dashboard items tailored to the company's needs (no multi-level menu system, no cluttered input forms). Additionally each dashboard item can be shared with the desired persons, empowering them to access real-time data related to instrumentation or business processes.

Nachteile

As areas for improvement I suggest adding more wizards, and publishing a series of short "how-to" videos in order to support the newbies.

Antwort von Germain UX

Thanks Ella!

Beantwortet am 24.6.2020
Verifizierter Rezensent
  • Branche: Vermögensverwaltung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für Kostenlose Testversion genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 28.6.2020

behavior analysis feature easier

As a Salesforce product owner, Germain APM helps me monitor operations, user sessions, and performance, especially with the behavior analysis feature. It significantly helps me to improve UX and performance troubleshooting.
Another good thing is APM offers pre-configured plugins for salesforce, but it will cost a little bit of time since you need to collaborate with Germain APM to attach the plugin into the application. Overall, it is a pretty good monitoring platform for you to give a try.

Vorteile

It significantly helps me to improve UX and performance troubleshooting.

Nachteile

Another good thing is APM offers pre-configured plugins for salesforce.

Antwort von Germain UX

Thank you!

Beantwortet am 7.7.2020
Menios
  • Branche: Computer-Software
  • Unternehmensgröße: Selbstständig
  • Weitere für Kostenlose Testversion genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
0

4
Bewertet am 17.6.2020

Short review evaluation

Vorteile

The menu and the free-text search provide quickness and an ease of access for every part of the application you may be searching on the go.
There's an extensive support for monitoring all sorts of applications, from databases and servers, to mobile devices, web development frameworks and many more.
Automation features also offer a lot of useful features, such as launching scripts in a scheduled period and for specified software/hardware targets.
Some other interesting features include writing detailed sql reports , connecting over SSH or/and HTTP for sending/receiving data over the cloud .

Nachteile

One downside of this apm is that some interface sections are not as simple or intuitive for the user's experience.
For example, the fact that the add/manage button repeats on every wizard instance in the monitoring section , makes the section a bit cluttered to navigate through.

Antwort von Germain UX

Thank you so much Menios. We are working on enhancing our UI to make it more intuitive! :) thanks again

Beantwortet am 18.6.2020
Adiel
  • Branche: Computer-Software
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Weitere für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 19.6.2020

Great product that will definitely be useful for anyone who needs to gain insights from data

Excellent product, especially after you understand how it works. We are already working on implementing it on a few of our production environments for various solutions.

Vorteile

I've been using Germain APM for some time and I am delighted with the results. One of the top features of that platform is that it allows to integrate and analyze from almost any data generating source. Another great feature was the ability to customize KPI according to my needs and finally, the platform comes with many built -in features that are helpful when you don't really know how to analyze and gain insights from the data.

Nachteile

The learning curve is a bit steep, probably expected from a fully featured monitoring platform. I struggled to get started and it took a lot of time to find my way in the documentation. Could be helpful to have getting started tutorials or show relevant documentation according to the context of the service being used.

Antwort von Germain UX

Thanks so much Adiel

Beantwortet am 23.6.2020
Verifizierter Rezensent
  • Branche: Computer-Software
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Weitere für Kostenlose Testversion genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 24.6.2020

Awesome

Vorteile

Germanian APM is User friendly which makes suitable for user to start. It support many plugin which helps business to add new plugin. It covers variety of industry including IT, healthcare, financial services and many more. Provided Well documentation about uses which helps to understand different functionality.

Nachteile

It lacks uniqueness in features, it could have improved in user experience make it out of box.

Antwort von Germain UX

thanks. Working on making more user-friendly by10/31/20. thanks for your continued support :)

Beantwortet am 2.7.2020
Mohammad
Mohammad
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: Selbstständig
  • Weitere für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 27.6.2020

Awesome Product

The UI of the product is little hard to understand for new customers. Sometimes login system takes too much time to response.

Vorteile

Germain APM have many features. User session tracking feature one of them. It's very advance tracking system that track user's every event in in his application. I like the feature.

Nachteile

It is a very useful product. I used their user session tracking system and it works great. It can help people to get analytics of the user session events in the application.

Antwort von Germain UX

Hi Mohammad, thanks so much!

Beantwortet am 2.7.2020
Aleksandar
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Kostenlose Testversion genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 19.6.2020

Awesome software solution!

Generally, you will get the job done with this software. I'm satisfied with the features, all the options, and the most important final productivity If someone still hesitates to switch from another software, I highly recommend to try the trial version and contact support if you have any difficulties.

Vorteile

At first, I really like the wizard feature option. Another interesting thing is that it supports many programming and scripting languages (object-oriented and databases). Overall it's a great developed concept that will save a lot of your time and improve productivity which is highly important.

Nachteile

From my experience during navigation overall UI is a little bit complicated and some bugs could be improved. (noticed overlapping).
That's the maybe minor cons but should consider for further improvement.

Antwort von Germain UX

Thanks for your review and we will address these UI overlaps on Mac shortly.

Beantwortet am 23.6.2020
Ben
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
0
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 26.5.2016

Extremely flexible APM software with amazing customer support

We started in search of an APM tool that would give us great performance information for Siebel applications. After evaluating the standard offerings (RUIE, DCRUM, dynaTrace, and HP BPM) we discovered that Germain APM software was the only software that was able to capture the high-level performance and allow us to drilldown to the code base. That capability was what tipped the scales in Germain's favor.

After we purchased the software and started configuring the application, I realized that Germain not only delivered a superb product, but their service was amazing. As we worked through the installation of the Germain APM software, we found a couple of items that were calculated wrong based on our configuration. The support staff at Germain would work with us to understand the problem and fix either the code or write a custom monitoring metric to accomplish what we needed. It has been very refreshing to work with a company that takes customer service to heart.

Antwort von Germain UX

Hi Ben, just got to realize you posted this review, which we cannot thank you enough for! :)

Beantwortet am 29.4.2020
Mehedi
  • Branche: Computer-Software
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 17.6.2020

A great tool for performance evaluation

Vorteile

I am a Software Quality Assurance Engineer by profession and I often have to choose the right tool when it comes to evaluating Android Application Performance without witting too many lines of code. I like the idea of how germain made it easy to integrate their tool within the android application and the ability to use a customized dashboard only for the tools of my choice. Besides, it offers you a great tool to present your report to your team without creating PowerPoint presentations. I wish I had access to this tool earlier. This would have saved a lot of my time.

Nachteile

Overall, I like germain's approach to solving many of our problems. However, I wish they had better navigation within their platform.

Antwort von Germain UX

Thank you for your feedback Mehedi, we are actively working on improving UX of our own dashboard! :)

Beantwortet am 18.6.2020
Zohaib
  • Branche: Computer-Software
  • Unternehmensgröße: Selbstständig
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 17.6.2020

Perfect software for Real time processing

Vorteile

I've used germain APM software and its undoubtedly fast and reliable. We used it for real time processes performance monitoring and analysis. I like they are handling different multiple applications developed in different technologies. I strongly recommend Germain APM.

Nachteile

I've only one concern; I thought they are not providing services on weekends. that would be great if they provide services on weekends as well.

Antwort von Germain UX

Hi Zohaib, thank you so much.

Beantwortet am 24.6.2020
Verifizierter Rezensent
  • Branche: Computer-Software
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für Kostenlose Testversion genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 15.7.2020

Just WOW

We can easily market the site/business, it was very helpful.

Vorteile

It was very easy to track the visitors on your site, their activities on site, geographical location, IP address and we can also monitor it in real time.

Nachteile

It was slow in the free trial period and status was timed out.

Antwort von Germain UX

Thanks for your feedback. Trial environments are running on small hardware. we are looking at improving this so trial users have a great experience too! :)

Beantwortet am 23.7.2020
129 Bewertungen