BirdDogHR Talent Management Suite

Great overall system. Meets all of the Government contracting requirements. BirdDog actually pushes out updates to ensure we are compliant. Great people, great product.
Customizable system is great, and allows us to use their system in different ways than initially intended.

Vorteile

The Customer Service at BirdDog is truly second to none. Customer Service reps are knowledgeable, friendly, and will help with whatever your needs are. They even will make enhancement recommendations on your behalf. While we were implementing the system, I made suggestions for things I wanted to see in the system as future enhancements. They implemented them very quickly! They actually ask for feedback and are always looking to improve their product. While the product isn't perfect, a company who is interested in fine tuning and keeping the customer happy is a welcome change. (We recently left a much bigger, much more expensive product that never quite worked right, and there was no desire to help us fix it.)

Nachteile

There very little documentation, because of how customizable the system is, however, Customer Service will gladly walk you through any issues.

Vorteile

I like the ease of the system, structure and use of the options. The options to run reports are great, the capabilities this software has to accommodate working with the construction industry is very helpful and convenient.

Nachteile

There has been some issues with returning back to the same page and at same state with back arrow option.. it appears everything is lost and you have to start you progress all over.. from setting up a search list or even just opening up a job list and specific employee, once you hit that back arrow you return back to the starting your process over again. ugh I also would like see the option to share applications with other entities within our company.

Vorteile

It's easy to navigate throughout the site and it's well organized. The tools are very useful and user friendly.

Nachteile

We've had a problem with applicants that apply through Indeed Mobile; their resumes and attachments are not always coming through. If it wasn't a known fact, then some applicants would be overlooked because they "didn't" attach their resume. However, I contact each applicant that has experience for the position they're applying for and ask them to email it to me. Then, once I get their email, I upload it for them. Doing this takes too much time; I've reported it to our account managers and they tell me its a Indeed thing.

Vorteile

Once the decision was made to purchase the ATS module we were up and running very quickly. Our contact helped set up our first job posting and walked us through various options--customer support was great. They still check in to see how we are doing and what they can do for us. Our job postings look neat and professional. Links all worked perfectly .

Nachteile

Would like more flexibility for our landing page for ATS. Some choices in layout or background and imbedded links or photographs or video. I'm not sure how effective the upgrades for various job boards is for us. Posting with colleges through Handshake would be nice.
A little less clicking would be nice.

Vorteile

We are a uniquely diverse company (multiple business lines) from a business and industry standpoint. My role requires a constant change of focus when discussing employment and manpower from one industry/business to another. I have been able to create accounts for individual business lines to streamline communication, advertising, and process management for each company's recruiting and onboarding efforts.

Nachteile

The internal database search could be stronger. A keyword or Boolean search would be an amazing integration. Currently, you need to tag an applicant immediately with key identifiers (ie. Department name, position title, etc) or else they can easily be lost within shuffle of thousands of applicants.