
Froged
Über Froged












Froged Preis
Froged bietet eine Gratisversion und eine kostenlose Testversion. Die kostenpflichtige Version von Froged ist ab 79,00 €/Monat verfügbar.
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- Branche: Krankenhausversorgung & Gesundheitswesen
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Great for tracking and understanding users, leads and website visitors
I have a SaaS and I'm always looking for tools to help me manage and understand my users, so this is a perfect tool for me. I'm extremely happy with the support team. They always respond quickly and are very helpful.
Vorteile
First of all, the UI is super clean, intuitive and simple to navigate. With the Javascript SDK you can basically feed any type of data from your app, do dynamic tagging, add custom attributes, setup event tracking, and then with the Dynamic and Manual Segmentation you can do pretty much anything you want.
Nachteile
Native mobile app is not yet where it needs to be, but they are working on a new version.
- Branche: Marketing & Werbung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Very Effective Tool to Understand Your Traffic & Leads
So far I loved the great customer support. The tool is very well-build, seems very complete and the developers listen to all the feedback and feature requests.
Vorteile
I like how this tool easily integrates with my wordpress site's data. I can easily pass data from other tool and thus track a user coming from other channels.
Nachteile
They don't allow removing their branding from the live chat and emails.
In Betracht gezogene Alternativen
IntercomGründe für den Wechsel zu Froged
First of all, I got a great lifetime deal for this tool and then I tested it for couple of days on my site and found it very easy and effective for my marketing campaigns.
- Branche: Telekommunikation
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Cons at best.
horrible, overall.
Vorteile
I used to like froged a LOT before they pulled their most recent con move i have ever seen a company do, so now, It is my job to shed light on this company and their con practices.
Nachteile
I was a lifetime deal member. you pay 1 price for lifetime access through Appsumo. I wanted NPS surveys, and felt that this should be included with the LTD license. They disagreed, so they had me sign a contract for a year commitment for the NPS Surveys.Nowhere in the agreement did it say that if I miss a payment, or stop paying for the NPS surveys, they would nuke my LTD account, which was a seperate thing. If anything, they should have removed the NPS feature that the contract was for. Instead, they are holding my whole account hostage (an account that I paid for, with a lifetime deal). When I approached them, they claim that because the NPS survey contract was breached, they blocked my whole account until I pay the full amount of the annual agreement (the amount missed). This is insanely unethical to nuke an account that is already paid for, for a single feature that was never included in the LTD deal.

- Branche: Internet
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Froged is an impressive Behavioral Messaging Platform like Intercom
Impressed! Excellent software and easy to use.
Vorteile
Incredibly easy to use and implement. Zero training to onboard the team. Clean interface that is robust and some great features. We use it mainly for website chat and the auto-messages. We will start using the behavioural emails and knowledge base in the future. Support has been fast and helpful.
Nachteile
I would like to see an android and iPhone app, this is on the roadmap.
In Betracht gezogene Alternativen
IntercomGründe für den Wechsel zu Froged
We chose Froged over the competitors for price and ease of use.
- Branche: Marketing & Werbung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Great addition to our tools arsenal for tracking and engaging users
Vorteile
The ability to track logged-in users, assigning own events, triggering upsells. Support is good. Roadmap has necessary features for making this product even better.
Nachteile
UI doesn't look super modern (for me the most important that everything works, so this part doesn't bother me)
- Branche: Internet
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Excellent Customer Service to cover a not so mature product
I think it's a tool that can work perfectly for products with not very complicated needs in terms of knowledge base, customer support, basic onboarding flows...But, if you're looking for complex product flows I think there are other tools that can serve you better. Because we have Hubspot covering some of the features that Froged covers (Live chat, customer support, knowledge base...), we decided to shift to a User Onboarding tool.
Vorteile
The customer service was amazing, trying to implement a strategy together on how to use the tool. Customer Support chat, NPS and Knowledge Base was good too!
Nachteile
The product flows functionality. It was pretty new by the time I used it so probably now it's much better. But this was a crucial feature for us and it didn't meet the quality standards at all.Also, the fact that it wasn't integrated wit our CRM (Hubspot), made sometimes difficult to create in-app announcements targeting the adequate users.
In Betracht gezogene Alternativen
UserGuidingGründe für den Wechsel zu Froged
It was in the same incubator as my company at the timeAntwort von Froged Technologies
Thank you so much for your review. We're glad you enjoyed our Customer Service and CSM tools! We are constantly improving and updating our product, and we thank you for your feedback on our Product Flows and available integrations! We will keep you up to date regarding these features :)
- Branche: Computer-Software
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
An all round solid product
Vorteile
The product was easy to use and set up. It's very powerful. It has an auto-message feature, a knowledge base and most importantly triggers based on the client behaviour. The fee is also reasonable
Nachteile
The product isn't white label. Having "Powered by frogged" just isn't professional.
- Branche: E-Learning
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Quelle der Bewertung
Kind Toad for Live chat support and user aalytics.
Fantastic support and a great system for your priest to grow with.
Vorteile
The knowledge base, live chat and user tracking features
Nachteile
No mobile app yet, sometimes it's hard integrate with existing platforms like e-commerce without slowing down your load time.
Warum Froged gewählt wurde
Event and user trackingZuvor genutzte Software
HelpCrunchGründe für den Wechsel zu Froged
Affordability, ease of use and value in the long term- Branche: E-Learning
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
A great new comer in the Customer Education and KB game!
Driving customer education in our apps for several SaaS products, Froged has helped us establish better CSM practices and improved our standing with customers.The team in Spain is fantastic and always a delight to interact with.
Vorteile
The most features for its entry price point. The SDK allows a lot of customisation and fits our model perfectly.An amazing team of lively individuals looking after the customers and assisting every step of the way.A great [sensitive content hidden] who is open to challenges.Very cute product and easy to implement & use.
Nachteile
Can be slow for us in Australia, in particular the Chat. Thought Froged has been regularly working on upgrades and improvements to the speed.The KB editing can be arduous at times and could benefit from more flexible styling options.
In Betracht gezogene Alternativen
elevioWarum Froged gewählt wurde
Pricing and the SDK capabilities.Gründe für den Wechsel zu Froged
Price point and the cute frog.- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 201–500 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Quelle der Bewertung
Very great product and a great platform
Vorteile
It's a great product that works properly. The user interface is very easy to understand and I love the feature that you can see the live users also and you can communicate with them too. Their team is very responsive when you need help from them.
Nachteile
It takes some time to setup that platform and that's it. Not too much negative about Froged, for now.
- Branche: E-Learning
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Muy buen producto con gran potencial
Buena
Vorteile
El potencial y la flexibilidad que tiene
Nachteile
A veces complica pasos, pero nada grave.
- Branche: Computer-Software
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Fundamental para un software SaaS
Vorteile
La facilidad de uso y la facilidad de implementación, nos ayuda a poder gestionar las peticiones de los clientes para poder gestionarlas desde soporte.
Nachteile
Quizas los flows son algo dificiles de crear a la hora de realizar test en la aplicación.
- Branche: Rundfunk
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Experiencia a Usuarios
su funcionalidad en tiempo de respues es excelente
Vorteile
Es muy intuitivo y me permite obtener estadisticas
Nachteile
Es muy amigable , facil de interactuar con los usuarios
- Branche: Buchhaltung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Opinión Froged
Vorteile
De muy facíl uso, muy amigable y sobre todo con las herramientas necesarias para realizar el trabajo dia a día.
Nachteile
Me gustaria ver cuando un cliente te responde sobre un mismo mensaje en las conversaciones.
- Branche: Computer-Software
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Quelle der Bewertung
Decent software but can improve
Overall, it was a decent experience with Frogged. If they could work on the product depth, it would make Frogged an outstanding product.
Vorteile
It was easy-to-setup. It offered all the features that we needed at very affordable pricing.
Nachteile
Lack of some basic functionalities like export and search. It was quite sluggish at times.
- Branche: Computer-Software
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
un buen producto producto pero muy caro
Vorteile
las funciones de implementación que ofrece para recabar datos y el chat.
Nachteile
el precio es demasiado elevado para lo que ofrece.
Antwort von Froged Technologies
Muchas gracias por tu feedback! Agradecemos este gesto por tu parte, que nos sirve para mejorar nuestro producto, oferta y soporte. Me encantaría enseñarte como puedes sacar más partido al plan actual que tienes contratado. Tienes total libertad para escribir a [email protected] y convocar una pequeña reunión.
- Branche: Computer-Software
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Es un buen producto
Es buena, como todo sistema hay cosas por mejorar.
Vorteile
El chat y las opciones para configurarlo
Nachteile
Hemos tenido inconvenientes con las asignaciones de chats basados en reglas.
In Betracht gezogene Alternativen
HubSpot Service HubWarum Froged gewählt wurde
Porque necesitábamos algo que se integrara más a nuestros procesos de onboarding.Gründe für den Wechsel zu Froged
Por el enfoque solo a servicio al cliente- Branche: Finanzdienstleistungen
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Froged
Es una aplica
Vorteile
Me ha gustado la facilidad de que tener una conversación con una persona.
Nachteile
No me gusta la parte de templates, debido a que considero que es demasiado trabajo el crear uno
- Branche: Finanzdienstleistungen
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Retro
Atención centralizada para mis clientes
Vorteile
Atención centralizada para mis clientesAtención centralizada para mis clientes
Nachteile
Funcionalidad limitada Funcionalidad limitada
In Betracht gezogene Alternativen
Salesforce Service Cloud- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Excelente producto
Vorteile
Impacto inmediato y excelente soporte, muy recomendado.
Nachteile
La funcionalidad de knowledgebase podría ser mas versatil a nivel de look & feel.
- Branche: Sportartikel
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Like Intercom, but better
Vorteile
Froged combines all the good things of Intercom but without all those strange inconvenients of Intercom. Actually we moved from Intercom to Froged and we really notice the change for the better. It is a great powerfull tool to improve the marketing automation and the relations with customers.
Nachteile
It is not a real con, but in our case we are a B2C company and this tool is clearly focused on B2B companies, nor ecommerces.
In Betracht gezogene Alternativen
DriftWarum Froged gewählt wurde
We decided to switch off Intercom and move to Froged because we found some limitations to improve email automation scenarios and it was complicate to predict the amount of the next bill.Zuvor genutzte Software
IntercomGründe für den Wechsel zu Froged
We chose Froged over other alternatives because to customer service. We scheduled a demo with each one of those tools and we really appreciated the customer support Froged gave us.
- Branche: Programmentwicklung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Un cambio radical en la gestion
Un gran salta de calidad en la simplificacion de los procesos de atencion al cliente y comunicacion de las mejoras en nuestra plataforma.
Vorteile
Todo el acompañamiento por el equipo de CS.
La simplicidad de las funcionalidades, está lo justo que se necesita para mejorar el procediemiento de asistencia y captacion de clientes.
Nachteile
Faltan cositas por pulir y me gustaría tener una gestión mas clara de los flujos de automensajes. Pero esto no es un incoveniente
Warum Froged gewählt wurde
Por que zendesk se habia convertido en una herramienta intratable.Zuvor genutzte Software
Zendesk SuiteGründe für den Wechsel zu Froged
Por su simplicidad y la atencion al cliente- Branche: Marketing & Werbung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Software to support my clients thats I can’t do without
Love this software. I’ve tried other solutions but nothing as slick and multi-functional as this.
Vorteile
Ease of deployment is so simple I can set up another location and get it up and running with a few tweaks and the provided code copied and pasted.
The ease of use where it comes to using Froged to support my clients is fantastic. If I’m not at the computer I’ve got everything pushed through the mobile App so don’t miss an instance.
Knowledge base has got to be my favourite function though. So slick and easy to set up.
Nachteile
I’d appreciate support of other video channels in the future fir the knowledge base.
I want to host my own so my clients are looking at YouTube recommendations at the end of my help videos. This would also provide me with the ability to swap a video out without changing the URL in the knowledge base if I needed to.
In Betracht gezogene Alternativen
FreshdeskGründe für den Wechsel zu Froged
The modern fresh clean design and multi-function capabilities of it.
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Essential tool for customer success and onboarding process
Vorteile
The software is no frills! It gets to the point and represents a tool that makes the difference in building a high quality and above all reliable customer service. With custom events you can integrate your application as you never imagined.
Nachteile
At the moment I don't find any noteworthy negative aspects.
- Branche: Internet
- Unternehmensgröße: Selbstständig
- Wöchentlich für 1-5 Monate genutzt
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Quelle der Bewertung
Great Functionalities Better For Deep Integrations
The experience so far is great. They are constantly improving the tools and have great support.
Vorteile
I love personalized marketing. Froged allows you to create customer support, customer experience, and marketing automation workflows with personalization in mind.
The team behind is working hard. They often release updates and are open to getting feedback. That's how you built a winner.
Nachteile
In order to get the most out of the tool, you need a developer to integrate it with your own saas platform. There is nothing wrong with this but would prefer an easier way.
My app is not an app with thousands of users. I would like to easily see what each one of the active users is doing. This is possible with Froged, but it's hard to understand the data from a sales and marketing perspective at a glance.
There is nothing wrong with the view Froged offers, so please note that my use case it's probably different from what their average users need.
Warum Froged gewählt wurde
We still use tawk.to for our public-facing website because it is easier to understand what's going on in real-time in order to see what people are reading about and then interact with them proactively. But use Froged for the user-facing pages because it is better for support and user engagement.Zuvor genutzte Software
tawk.toGründe für den Wechsel zu Froged
The team is accessible. You can tell they are improving the tool. I have the option to create auto-messages based on user behavior and triggers.- Branche: Sportartikel
- Unternehmensgröße: 2–10 Mitarbeiter
- Monatlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gets the job done
Gets the job done, happy with the app
Vorteile
The application does what it needs to be.
Nachteile
If I had to pick something I didn't love its the interface.
- Branche: Design
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Quelle der Bewertung
Froged is a great tool for user conversion and upsells
Great support. Company in Europe! Dedicated team and most important AWESOME and easy-to-use product.
Vorteile
The easy way Froged allows creating custom event and tags that get attached to visitor. It's also effortless to communicate with live visitors or segment existing users. Froged has built-in Knowledge base and Updates panel. The information can be sent to visitors inside the chat panel and expanded into a popup. They are currently working on a dedicated full page knowledge base including an updates' timeline. The plugin in can send user automatic message in the chat bubble or via email when certain event/tags are applied to a user.
Nachteile
There isn't much to dislike apart from some minor annoyances but that is a matter of taste. In my case I'd like to have more customizing options of the chat panel layout and an overall reduction of necessary clicks to accomplish tasks. Furthermore, the Froged brand is very playful and I'd like it to be toned down (less Jack-In-The-Box animations etc.) but they are working on these features so this is only a minor note at this point.
Warum Froged gewählt wurde
The livechat! Then the easy segmentation and continues profile building. A simple bot like the one from Continually wasn't converting and people felt that automation was at work.Gründe für den Wechsel zu Froged
Feature for the price! This product is so great at this price point and offers higher value for my goals.- Branche: Computer-Software
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Froged never stops surprising us!
We have started using event customization to record exceptions thrown by our software. In this way, when the customer contacts us via chat, contextually to the conversation we have the list of the last exceptions that happened. The customer is surprised :-) Now we are starting to integrate the new Flow function that we want to make sure to turn into a concrete help for our user and not a proposal of the usual tour at the wrong time.
Vorteile
We have started using event customization to record exceptions thrown by our software. In this way, when the customer contacts us via chat, contextually to the conversation we have the list of the last exceptions that happened.
Nachteile
Sometimes in editing the knowledge base the site does not facilitate the edits, but with time it is improving a lot
- Branche: Finanzdienstleistungen
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Really easy communication with my clients
Forged is the main way we give support to our users. It is easy to integrate, provide help, see what users like and read and it is intuitive for them as well, so there is no learning curve.
Vorteile
Integration is very easy and the experience for the users is very familiar so it's easy to provide support. The knowledgebase and update sections also help users to feel more connected to us and answer their own questions.
Froged team is very responsive and quick to support and solve bugs.
Nachteile
Mobile support. I can't support users from mobile, but I do see the notification in the email so I can go to a computer.
Warum Froged gewählt wurde
Forged is much cheaper.Zuvor genutzte Software
Intercom
- Branche: Landwirtschaft
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
All in one support and engage marketing platform
Their team is fast and easy going, they helped since the beginning with the setup and gave us tips related with the use.
Vorteile
Before to start working with Froged our team was using different tools such as Active Campaign and HelpCrunch. Nowadays we can do the same in just one tool, saving times and costs.
Nachteile
There is nothing we miss at the moment, maybe because the tool is still quite new in our company
Antwort von Froged Technologies
Hi Albert!
Thanks for your feedback, we are very happy to help your company grow and we'll improve our features to offer to our clients the best customer success and support tool
- Jesus -
- Branche: Konsumgüter
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Live Chat For your website
Overall, great customer service and a great product that works reliably.
They keep on making improvements which is also a sign of a company on the way up!
Vorteile
I like the Quote feature & the fact that you can save customer info
Nachteile
I wish they had a stronger integration with Shopify stores.
Right now you can use the chat, but you can't carry over customer info & sales data into Froged from Shopify

- Branche: Computer-Software
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Froged el arma de Customer Succes que toda empresa debería de tener
Vorteile
Sus funcionalidades, la grandes posibilidades que nos ofrece, su sencillez y la gran implicación del equipo para mejorar cada día.
Nachteile
Creo que nada en especial, siempre se pueden pedir más cosas, pero las pedimos y nos escuchan, sabemos que poco a poco llegaran las nuevas features.
- Branche: Verbraucherdienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
I would recommend Froged to all businesses needing a CRM system
Very good!
Vorteile
- Detailed data of each user
- Ability to engage with user, especially live when they are creating a profile
- Behavior emails based on triggers, automatising
- New features every couple of weeks/months (blog editor)
- Good & fast customer service
Nachteile
- In behavioral emails, clicking on save it always brings you back to all behavioral emails instead of the category you were working in
In Betracht gezogene Alternativen
HubSpot CRMGründe für den Wechsel zu Froged
- Knowing the founders - Personal customer service- Branche: Bildungsmanagement
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Froged Review
Vorteile
Froged is very easy to set up and navigate.
The UI is very aesthetically pleasing.
Updates have made the platform progressively better overtime.
Nachteile
The mobile app is buggy, apart from this I expect the platform to grow in the coming years.
- Branche: Computer-Software
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Sufficient Solution
Vorteile
Froged helps us get in touch with our customers in a fast and convenient way. Our customers never had any problem with contacting us and Froged provided sufficient information about the customer to help them. We also export the data Froged keeps for us and make small analyses on it with the filters Froged offers.
Nachteile
Sometimes you may need to refresh the page because the browser can't properly load everything on the dashboard. It may be stemming from the browser too, I am not sure. Also, the filters on customer data can be enhanced even more.
- Branche: Computer-Software
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Seriously Powerful tool for Marketing and Customer Engagement
Overall, I'm very pleased. This tool does more than I originally expected.
Vorteile
The set up of basic functionality was surprisingly simple. I actually thought I must be missing something. I'm planning to spend more time working on the Automessages and Behavioral Emails. I've also had a chance to talk with their team and I'm VERY impressed with how open they are to feedback from customers.
Nachteile
Not much in the way of cons, but I would like to see more info about tracking. The system will already track visitors to your site so it can trigger info. I'd like to see some history type of logs in case you'd like to verify activity on a certain person like logging into a customer center to access a purchase.
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Highly valuable customer engagement tool
Vorteile
Froged is a dream to use. You hear hype like that all time these days. But, in this case, it's true.
Dead-simple to setup.
Choose when and where you want your chat, knowledgebase, or site messages to show up.
See who's active.
Tailor automation based on where your audience comes from... which action they take... amazing.
I'm really only scratching the surface of Froged at the moment. But, it's a game-changer already.
Nachteile
I haven't found ANYTHING I don't like about Froged so far!
In Betracht gezogene Alternativen
LiveAgentWarum Froged gewählt wurde
Froged is just better.Zuvor genutzte Software
LiveAgent- Branche: Computer-Software
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Great features some UI improvements will take it to the next level
Vorteile
1. You can capture pretty much all customer life cycle events which is excellent.
2. You can generate specific actions based on these events
3. Chat looks good and has all required features.
Nachteile
To be honest nothing big but I think they can definitely improve the chat load time when clicked to start the conversation.
In Betracht gezogene Alternativen
Intercom- Branche: Marketing & Werbung
- Unternehmensgröße: Selbstständig
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Feature laden, great support
Vorteile
I have used a number of different apps to increase customer engagement and support in the past. Froged combines these features into any easy to set up application that does many, many things. For a small team that uses automation to get much done as efficiently as possible, this is fantastic.
It is one of those software purchases I had high hopes for that has over delivered and this continues to be so.
Nachteile
There was not anything about the software I can find fault with.

- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
A hidden gem
The fact that with some tagging I can identify whatever behaviour I wish and activate campaigns was key in locking in. Highly competent support able to solve one the spot. Certainly many things can be improved but current state is promising.
Vorteile
Flexible & granular setup based on needs
Nachteile
Too much Green colour but design won't bring sales. On the other hand it reminds me of my Amstrad 6128

- Branche: Marketing & Werbung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Everything I need on a chat widget
Vorteile
- FAQ
- Changelog
- Knowledge base portal (soon)
Nachteile
- Branding text is kinda big
- Needs more integrations (already on roadmap)
- Branche: Internet
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Good Productt and service
Vorteile
1. Una manera muy sencilla de resolver tickets.
2. Su filosofía de trabajo. Resuelven cualquier duda al momento y están abiertos a dar y recibir feedback
Nachteile
Incluir las encuestas a usuarios en us producto puede ser un buen punto a tener en cuenta.
- Branche: Computer-Software
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Sosafe
Vorteile
I like the price compre to intercom for example
Nachteile
I dont like that you have to pay a price for each new feature, although you just want to try and test it
- Branche: Einzelhandel
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Understand Your Customer, to Make Your Business Successfull
With Froged i can create campaign to segmented my dream customer.
so i can understand more deeper what my customer really want.
and provide great support for my customer.
Vorteile
Nice UI,
livechat is awesome, very smooth
engage feature is great, we can create the campaign to segmented our customer.
Nachteile
i dont like the notification sound,
a lack of integration.
- widget icon uncustomized.
- Branche: Immobilien
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Gain valuable insights on my site visitors
I treasure the fact that the software is user friendly and allow me to get started really quickly.
Vorteile
Really impressed with the ability to :
- gain insights on visitors, including original taffic source and pages visited, even before they initiate contact
- customize follow up auto messages to interact and initiate enquiry
Owning a business website is like opening a store in a mall, you need someone to greet each customer with a different message, based on their actions. Froged offers that unique solution.
Nachteile
If Froged can increase the limit of the number of contacts for our package, it would be ideal.

- Branche: Marketing & Werbung
- Unternehmensgröße: Selbstständig
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
The most complete chat, support and marketing tools in one!
Vorteile
Easy control for all support messages and CRM option to track visitors and option to show them personalised messeges!
Nachteile
Not to much cons for what they offered, may be miss some tutorials matirial!
- Branche: Elektrische/elektronische Fertigung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
The best way to really know your client
We have managed to get to know our client, have them organized, attend to them quickly and guide them to the product they are looking for. We create personalized offers for each client and automatic responses that are increasing the conversion rate.
Vorteile
With the application we can know what our client is really looking for, offer them very personalized offers. In short, make the client feel well attended.
Nachteile
It has so many features that sometimes it is not easy to administer.
- Branche: Computer-Software
- Unternehmensgröße: Selbstständig
- Täglich für Kostenlose Testversion genutzt
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Quelle der Bewertung
Powerful with a beautiful UI
This software is great for live chat and interaction with users.
Vorteile
This software makes communicating with our clients a breeze. I love the data on my clients is so easy to access and read while chatting with my clients.
Nachteile
The email features seem half baked and documentation is minimal.
- Branche: Computer-Software
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
You can't miss this deal!
Vorteile
Froged is a fantastic software that has all the features that makes it one of the best chat platforms in the market. We are waiting for the knowledge base portal with the CNAME configuration and the multi-language support. Both of these functions are in their road map.
The support is first class and [SENSITIVE CONTENT HIDDEN] is a very kind person!
Nachteile
The company and their tools are brand new. Therefore, it will take some time to see how they will grow and expand their company.
- Branche: Computer- & Netzwerksicherheit
- Unternehmensgröße: 2–10 Mitarbeiter
- Weitere für 6-12 Monate genutzt
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Quelle der Bewertung
Don't be a toad, get Froged!
The functionality, user interface, performance and features of Froged is hands down top in the market for the price it's offered at.
Vorteile
The organization of the knowledge base is by far my most used and liked feature
Nachteile
Would love to see more mobile features and support for iOS