JumpCloud Directory Platform

4,7
Gesamtbewertung
Bewertungen

4,7
Gesamtbewertung
Bewertungen

Über JumpCloud Directory Platform

JumpCloud Directory-as-a-Service ist eine IT-Management-Software, mit der Unternehmen jeder Größe Geräte oder Workstations wie Windows, MacOS und Linux verwalten und auf IT-Ressourcen und Nutzeridentitäten zugreifen können. Die Lösung bietet eine zentralisierte Identität, mit der Admins Systemsicherheitsrichtlinien, Multi-Faktor-Authentifizierungsprozesse und öffentliche SSH-Schlüssel verwalten können. Fachkräfte können das Selfserviceportal nutzen, um Befehle auf mehreren Servern auszuführen, die Dateispeicherinfrastruktur zu steuern und Nutzer als Einzelperson oder Teil von Gruppen zu verwalten. JumpCloud Directory-as-a-Service bietet Single-Sign-On-Funktionen für den Zugriff auf verschiedene Anwendungen wie Slack, Zendesk, Meraki, GitHub, Dropbox und weitere. Darüber hinaus können Führungskräfte die Aktivitäten der Mitarbeitenden über mehrere Endpunkte hinweg überwachen. JumpCloud Directory-as-a-Service bietet eine API, mit der Unternehmen das System in verschiedene Drittanbieteranwendungen wie G-Suite, Azure Active Directory, Workday und andere integrieren können. Das Produkt ist als Monats- oder Jahresabonnement erhältlich. Der Support erfolgt über FAQs, Wissensdatenbank, E-Mail und andere Onlineressourcen.
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JumpCloud Directory Platform Preis

JumpCloud Directory Platform bietet keine Gratisversion, aber eine kostenlose Testversion. Die kostenpflichtige Version von JumpCloud Directory Platform ist ab 11,00 $/Monat verfügbar.

Startpreis:
11,00 $/Monat
Kostenlose Version:
Nein
Kostenlose Testversion:
Ja

Alternativen für JumpCloud Directory Platform

JumpCloud Directory Platform Erfahrungen

Funktionsbewertung

Preis-Leistungs-Verhältnis
4,5
Funktionalität
4,5
Bedienkomfort
4,5
Kundenbetreuung
4,5
5 von 207 Bewertungen Alle Bewertungen anzeigen
Muhammad
Muhammad
  • Branche: Gastgewerbe
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 10.11.2021

Great MDM for WFH startups

Vorteile

Rolling out the system was easy. Imported users from Google Workspace and we were good to go. Simple to use Web UI compared to other clunky products I have tested over the years.

Nachteile

Some UX components can be fine tuned. Nothing major to complain about. For example, Admins should be able to get Geolocation of the device's WAN IP. Features like Geofencing would be great. Visibility of all installed applications on the end point device would be useful for audits.
Admin/Sudo permission can include a scheduler or timer to auto disable.

In Betracht gezogene Alternativen

Jamf Pro

Gründe für den Wechsel zu JumpCloud Directory Platform

Price, easy of use, support.
Trevor
  • Branche: Computer-Software
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 2.11.2021

Look out Microsoft AD...

I was hired into my organization to bring on a directory platform and consolidate our IT practices among users and computers. I came from a microsoft active directory shop, but my new company was not interested in AD. That was a seemingly tall task, until I found JumpCloud. I thoroughly enjoy coming into work and using jumpcloud to build the next era of our IT practices and procedures. We are primarily focused on SSO at the moment, and that is proving to be very simple to configure. I am looking forward to getting devices managed with JC in the next coming months using their pre-defined policies, as well as their command runner feature and powershell module. JumpCloud will soon be a serious competitor to Microsoft's admin suite, and I am very happy to be on board.

Vorteile

SSO integrations are incredibly easy to configure, no matter if you are using a prebuilt configuration or need to make a custom connector. Having SSO, LDAP, Radius, MFA in the same platform as device authentication and configuration policies is something I have not found outside of Microsoft AD and JumpCloud. There are remote management and monitoring tools out there that claim to do these things, but so far JumpCloud has proven to be incredibly simple. I am constantly amazed that my tests just work within the first few tries. I am used to Microsoft environments where testing gets very tedious and gives minimal feedback on how to make things work. JumpCloud supports MacBooks like a champion. If your office is heavily invested in MacBooks, and you are looking for an easy way to centrally manage authentication and hardening, JumpCloud is the tool for you. By far my favorite feature is "Submit an idea" right in the admin console. You get the sense that they really care about their admins and want to make a tool that is always getting better.

Nachteile

1) No nested user groups! I feel this is essential for identity and access governance.
2) The device policies that they have available cover a lot of the base security hardening needs, but I am excited to see just how much of the various supported OS jumpcloud will eventually be able to tap into. I would love to see JC mirror Active Directory Group Policies as much as possible, and continue to get more configurations added for MacOS.
3) iOS and Android devices are not able to be managed by JumpCloud, but I have been told this is coming by the end of 2021/early 2022.
4) Only TOTP MFA is supported for the admin console, and after getting SSO set up on a lot of tools the pain of that is getting to me, but I know they are working on this feature as well.
5) I personally believe that a remote desktop tool would make JumpCloud the king of IT tools.

In Betracht gezogene Alternativen

Jamf Pro , Google Workspace , Okta und Kaseya VSA

Warum JumpCloud Directory Platform gewählt wurde

The criteria for my search was an IDP for SSO. Device management was a nice-to-have, down-the-road goal, and Microsoft AD was off the table. After finding JumpCloud it was a breeze to convince my higher-ups that Device Management could and should be a top priority along with identity and SSO. We were using Jamf for Macs, and had no central management for Windows devices. With jumpcloud those are all in one place.

Zuvor genutzte Software

Jamf Pro

Gründe für den Wechsel zu JumpCloud Directory Platform

Simple: Identity, access, device management all in one platform. Okta - only Identity. If you want to manage devices you need to integrate another platform. We wanted one tool. Jamf - No Windows support, no identity or access management. Google Workspace - No laptop support. Workspace One - Not an actual identity provider, device management was not as simple as JumpCloud. Kaseya - Clunky, heavily dependent on computers being tied to a domain, which we don't have.
Victoria
  • Branche: Telekommunikation
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
4
Bedienkomfort
3
Kundenbetreuung
4

3
Bewertet am 2.11.2021

Happy with our decision

Great!

Vorteile

The features seem straightforward, and I have heard no complaints from the users and security engineers.

Nachteile

I'm not entirely clear what it does, but maybe that's the point? It's supposed to work without hindering day to day activities.

In Betracht gezogene Alternativen

Rippling

Gründe für den Wechsel zu JumpCloud Directory Platform

Rippling's MDM capabilities were subpar and difficult to manage. It slowed everyone's computers down, and it was difficult to enforce its download.
Renato
  • Branche: Computer-Software
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 2.11.2021

Great Platform

Jumpcloud has helped us move to one platform for Security, MDM and in the future I'm sure we will move for software updates and rolling software to users. I'm really enjoying the new features and roadmaps that Jumpcloud will bring to us all.

Vorteile

Jumpcloud has several features that will bring ease of use to you life. The simplicity of the system and the ease of understanding is key. Going from a brand name MDM to using Jumpcloud was super easy. The everyday management and the use of it, is definite stand out for me in terms of using Jumpcloud.

Nachteile

Jumpcloud has alot of items, some are less relevant. But one negative aspect, and this is getting better, is the possibility to push macOs application to users. This is still fiddly but I'm sure that Jumpcloud will come out with a solution.

In Betracht gezogene Alternativen

Jamf Pro

Warum JumpCloud Directory Platform gewählt wurde

Fleetsmith lost all the great features and lost all capabilities of us using it.

Gründe für den Wechsel zu JumpCloud Directory Platform

The company was smaller than Jamf and my experience is that smaller companies care more about customer feedback and ideas for improving the product, which is the case with Jumpcloud.
Lance
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 24.9.2020

Satisfied Jumpcloud Organization

We have had a very positive experience. From the onset, we have had great customer support throughout. The customer success teams and engineering teams have all been responsive, and it is clear that they care about the voice of the customer. Our inquiries are responded to quickly, and we are kept in the loop on a monthly basis, or more frequently if necessary, of any changes and what the roadmap looks like.

Vorteile

Jumpcloud has provided us with a full DaaS solution which we were able to scale easily, and have seen the benefits versus our prior environment. We are able to implement policies and enhance our security posture very easily by utilizing Jumpcloud. The SSO integration is a great feature which is included in the standard plan, and allows us to save money and resources on having an additional solution in our tech stack. The ability to manage all users and endpoints through the console allows for streamlined processing of requests through our Sys admin team.

Nachteile

I don't like the lack of readily available reporting which can be generated directly from Jumpcloud. The data is all there, and we can get it through various extracts, but I would like to see some high quality embedded reporting with the ability to share and customize reports. I also want to see more integration with services like Slack.

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