XM for Strategy & Research

4,7
Gesamtbewertung
Bewertungen

4,7
Gesamtbewertung
Bewertungen
Zum Anbieter

Über XM for Strategy & Research

Führen Sie smarte und schnelle Marktforschung mit der benutzerfreundlichen Plattform von Qualtrics durch. Gewinnen Sie wichtige Erkenntnisse im großen Maßstab dank leistungsstarker KI und Automatisierung, die quantitative und qualitative Analysen bestens kombiniert. Stellen Sie Ihr eigenes Forschungspanel zusammen oder greifen Sie jederzeit auf Drittanbieter-Stichproben zu. Rekrutieren, verwalten und belohnen Sie Ihre Panelteilnehmer ganz einfach direkt über die Plattform. Egal, ob Sie umfassende Marktstudien oder schnelle Konzepttests durchführen möchten – mit Qualtrics wird Marktforschung zum Kinderspiel.
XM for Strategy & Research Software - 1
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XM for Strategy & Research Software - 1 - Vorschau
XM for Strategy & Research Software - 2 - Vorschau
XM for Strategy & Research Software - 3 - Vorschau
XM for Strategy & Research Software - 4 - Vorschau

XM for Strategy & Research Preis

XM for Strategy & Research bietet keine Gratisversion und keine kostenlose Testversion.

Startpreis:
Nicht vom Anbieter bereitgestellt
Kostenlose Version:
Nein
Kostenlose Testversion:
Nein

Alternativen für XM for Strategy & Research

Nutzerbewertungen zu XM for Strategy & Research durchsuchen

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Michael
Michael
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 26.4.2023

I am well pleased with Qualtrics CoreXM.

We utilize Qualtrics CoreXM to gather feedback from our customers and other targeted individuals through surveys. With Qualtrics AI-powered features, we are generating analytical metrics from both simple and complex survey data. This allows us to derive valuable insights from our surveys and maximize their potential.

Vorteile

I truly appreciate the default survey templates provided on Qualtrics XM, which allow us to create highly interactive and effective surveys. In addition, I want to highlight the advanced AI and machine learning features offered by Qualtrics CoreXM that make complex statistical data analysis of our survey results automated and effortless with as little input from our end as possible . The Text iQ function also enables us to efficiently analyze open-text feedback. Furthermore, the intuitive interface of Qualtrics makes it easy to use and minimizes the learning curve for survey creation.

Nachteile

We utilize Qualtrics CoreXM to gather feedback from our customers and other targeted individuals through surveys. With Qualtrics AI-powered features, we can generate analytical metrics for both simple and complex data. This allows us to derive valuable insights from our surveys and maximize their potential.

Verifizierter Rezensent
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
3

5
Bewertet am 5.8.2024

XM- an ultimate choice for all of your research automation works

Overall it was great and value for money for all R&D activities

Vorteile

Extremely liner backend language used which makes it a great tool that never breaks down. The advanced AI which helps to bridge between Logical and numerical worlds. It helps a novice or end user to make sense of the effect of the extraneous variable which is been tested under.

Nachteile

The set up takes a lot of cache memory and hijack the speed of the processor. If you are using a lot of multilayered applications at once, you are prone to face some disruptions for sure.
Another what I feel is the dashboard. It needs to be more advance at least the vertical limit options should be more enriched.

In Betracht gezogene Alternativen

Pendo

Warum XM for Strategy & Research gewählt wurde

Cost management and multi country application requirement

Zuvor genutzte Software

Jotform

Gründe für den Wechsel zu XM for Strategy & Research

The other option was not proving us the required customization
Shir
  • Branche: Pharmazeutika
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 29.12.2024

Simplify data collection from target groups directly

Qualtrics XM made setting up and publishing surveys easier and faster, enabling us to expand our marketing research deployment and continuously feed the database.

Vorteile

Qualtrics XM provides us with excellent services. We can create any survey, I loved the ease of integrating it into social media ads or promotional messages across all communication channels. I loved how Qualtrics XM makes the questions within the form clear and organized and enables respondents to navigate and record answers easily. I loved its ability to screen respondents and ensure they are real and from within the target group.

Nachteile

There are no negatives at all. With Qualtrics XM everything is easy and data collection is straightforward.

James
James
  • Branche: Forschung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
3
Bedienkomfort
3
Kundenbetreuung
4

3
Bewertet am 19.6.2021

Easy Collection and Analysis of Survey Data

Qualtrics is amazing to use. However, it made my work somewhat challenging when I used it for a project. We discontinued its use because we were unable to customize it for our mobile devices. It is not very helpful when it comes to rural or offline data collection. I realized the web version of the software also uses cookies, which can make life difficult sometimes.

Vorteile

Qualtrics has an easy-to-use dashboard. It is relatively easier to find all your current projects or deployed surveys. The data analysis dashboard is also super-easy to use. Qualtrics is one of the few high-quality and efficient survey and data collections I have used. It is great for both qualitative and quantitative questions.

Nachteile

A major drawback to this amazing software is the difficulty in creating and managing more advanced or complex projects using Qualtrics. I find it more difficult in creating and editing questions and templates in Qualtrics compared to other survey designers and deployment platforms I have used in my work.

Victoria
  • Branche: Musik
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Monatlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 25.11.2024

XM- Qualtrics makes research easy

Vorteile

This program makes it easy to distribute surveys for research. It has many different options in terms of skip logic that allow many possibilities.

Nachteile

It is a little hard to figure out what the program can do at first.

Ashley
  • Branche: Forschung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
3
Kundenbetreuung
3

4
Bewertet am 1.10.2024

Collaboration is a strength

Qualities was an adequate tool for research. I used it as a doctoral student through the university. It was not terribly friendly to do, but the collaboration component made feedback simpler.

Vorteile

Easy to get feedback from friends and colleagues and to collaborate.

Nachteile

It wasn’t user friendly. I did a lot of clicking around to find how to format the survey.

Verifizierter Rezensent
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
0

5
Bewertet am 2.6.2023

Perfect Survery Software

Love it - will continue to use it

Vorteile

Qualtrics is very easy to use, very customizable and produces a professional looking survey.

Nachteile

Some of the features are confusing to use at first.

Verifizierter Rezensent
  • Branche: Hochschulbildung
  • Unternehmensgröße: 5.001–10.000 Mitarbeiter
  • Monatlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
0

5
Bewertet am 20.6.2024

Strategy and Research User in Higher Education

My overall experience with Strategy and Research has been excellent. I have used several other form/survey platforms and this remains my go-to platform for conducting qualitative research that is adaptive and branded appropriately.

Vorteile

I like the depth of customization in Survey and Research. An author has many options and robust documentation at their fingertips to help create an adaptive, responsive form to meet their business needs.

Nachteile

There is a bit of a learning curve to the platform. Leaning into the documentation and the community helps navigate that initially until you feel comfortable.

Jamie
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Monatlich für Kostenlose Testversion genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
3
Kundenbetreuung
5

5
Bewertet am 9.6.2024

Best Survey and Strategy Tool Out There

I love Strategy & Research, it makes survey creation and data collecting very easy. I am currently only testing it out, but my company launches start-up businesses so I see high potential for offering these services to our clients as it will be a very valuable resource for strategy creation when going to market.

Vorteile

Qualtrics Strategy & Research platform is so easy to use. It offers so many customizable options. There are unlimited ways to form and design questions to optimize answers and feedback. The best part is, Qualtrics analyzes and summarizes the data for you. It is extremely helpful for market research and understanding your customers. I also love how the survey appears to the survey takers because it has each question come up after the other so the survey takers aren't easily distracted or overwhelmed by the long surveys.

Nachteile

I am not unsatisfied with any aspect of the platform, as it is very easy to use, post, and send surveys with.

Verifizierter Rezensent
  • Branche: Computer-Software
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 5.8.2023

Very Advanced Market Research Solution

I had a great time using Qualtrics as part of my previous job. We used it a lot to gauge market response for new products, features, and all sorts of other stuff. It barely takes any time to get to grips with it, it's easy to integrate with other tools, and I think it's reporting features are a lot more advanced than some of the other tools in the market.

Vorteile

I liked the ability to embed custom CSS into the surveys. That, and the abundance of other customization options were a fantastic addition for us.

Nachteile

The interface could do with a touch up. I think it looks a lot older compared to some of the other XM tools

Verifizierter Rezensent
  • Branche: Marktforschung
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 20.10.2022

A very user friendly and reliable platform

My overall experience with Qualtrics is very good.

Vorteile

The best thing about this software is that it is very user friendly. It has best features. The knowledge base is the most helpful part so that nobody gets stuck. It covers almost all the points. The survey flow is very flexible to use and the branching logics ease the work.

Nachteile

The data and analysis sections takes a lot of time to load sometimes. And sometimes it gets very slow. Customization gets little difficult at times.Everything apart from this is perfect.

Dianna
  • Branche: Non-Profit-Organisation Management
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 22.6.2023

Supper Easy for Students to Use!

This has been a great tool for surveying large groups of students when I need information fast and easily accessible.

Vorteile

I like variety of question styles I can use to get unique answers from students completing my survey- but also the variety is engaging and stops a student from losing interest half way.

Nachteile

I have not found a feature I do not like about Qualtrics survey.

Natasha
  • Branche: Öffentlichkeitsarbeit und Kommunikation
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Monatlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 6.11.2023

Research made simple

Vorteile

Qualtrics allows you to connect with audiences easily and quickly, which ensures you can gain important data fast.

Nachteile

The whole experience has been easy and without complications.

Leah
  • Branche: Hochschulbildung
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
3
Bedienkomfort
3
Kundenbetreuung
3

4
Bewertet am 11.2.2023

Qualtrics is the industry leader, with several majors gaps

Vorteile

Things I like about Qualtrics:The number of featuresSkip logicemail and SMS distributions

Nachteile

Things that drive me crazy about Qualtrics:The complexity of adding features to your account (I now have two separate accounts because it was impossible to add one simple feature to my existing account)Bugs (my directory was not recognizing duplicates and it took weeks to get resolved)Sometimes customer service is great, sometimes its awful (see directory issue above)

Maria
  • Branche: Essen & Trinken
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Monatlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 26.1.2023

It is very suitable for anyone who wants to prepare and publish surveys easily.

Qualtrics allows me to set up and email a form and collect and analyze data without assistance, without the burden of many of the previous steps necessary to run surveys in the traditional format.

Vorteile

Qualtrics helps create surveys, collect responses, and analyze results seamlessly, automating the entire survey process. With precise tools and options, you can put survey questions into one of Qualtrics' pre-made templates and distribute them to target audiences in minutes. Qualtrics improves the quality and accuracy of workers in the field, enabling them to reach the required categories with high precision. Qualtrics quickly generates tabulated and structured graph reports and allows us to export the results to other statistical analysis programs for further study.

Nachteile

I didn't experience any downsides while using Qualtrics' high-quality, inexpensive services, and helpful support staff makes it easy.

Dawood
  • Branche: Bau
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 11.3.2022

Integrated automation for all phases of surveys

Qualtrics Core XM has contributed to automating all stages of opinion polls, from preparing and creating the survey to collecting data and preparing it for the beginning of the analysis process. I have been able to increase the number of targeted customers with surveys and I am no longer afraid of emptying the data, as we get it ready, and the reports have also provided us with a lot of important information, especially with regard to the target groups. The quality control process has improved for us.

Vorteile

Qualtrics Core XM is an integrated platform for preparing and sending polls of all kinds, as it enables you with simple steps to enter the survey questions in one of the ready-made templates that it provides and then send the links to the targeted and challenged individuals based on the contact list you have selected. With ease, the person receiving a link after clicking on it will answer the questions. Qualtrics Core XM will show you through the collected data the number of respondents from the sample you selected, and prepare the data tables collected from them to make it easy for you to export them to a statistical program to start the analysis.

Nachteile

I like Qualtrics Core XM very much and I don't find many negatives in it, as it is easy to use for everyone and in simple steps you can complete your task, we just need more ready-made templates with more modern designs, as well as giving more flexibility to coordinate backgrounds and texts.

Sriram
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Monatlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 3.3.2022

Qualtrics is a Fantastic Product

It is a fantastic product that is continuing to evolve over time.

Vorteile

Qualtrics is the tool I depend on for collecting data from target sample groups. The Qualitrics app is easy to use for building surveys, collecting data, and interpreting results using automatically generated reports, with graphs and tables.

Nachteile

I have zero complaints about Qualtrics. The app is great for maintaining privacy and security of user data and for managing personal identifying information.

Dana
Dana
  • Branche: Marktforschung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 7.12.2021

Our tool-of-choice in research

Our overall experience with Qualtrics is excellent. I contact their customer service department frequently by phone and email, and they are the best! They solve my issues every time.

Vorteile

Surveys are easy to program and the reporting feature allows me to simply distribute a link to our team to quickly view the results, including charts and tables.

Nachteile

Some of the data setups in the crosstabs feature could be improved.

Ryan
Ryan
  • Branche: Religiöse Einrichtungen
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 18.1.2019

Qualtrics Gets It

We leverage the Qualtrics Research Platform to drive key decisions for the overall direction of our organization, assess the needs and well being of those associated to our organization and on and on. We truly cover the full spectrum of use with this product and it has been absolutely critical in the decision making process and in helping us drive forward in our work. Qualtrics simply has it together.

Vorteile

Qualtrics is well run from top to bottom. Their products are excellent, intuitive and are capable of supporting customers of all variations. Unlike so many companies that get one thing right and then drop the ball in another area, Qualtrics excels at every level. Their software is excellent, their integration support and API is excellent and their support is hands down the absolute best in the tech industry. There's really no question in my mind why they were gobbled up before they could complete their IPO.

Nachteile

Because I typically have to deal with low level interaction with Qualtrics (APIs etc.) my ONLY complaint is that they have a lot of undocumented features. However, their support is THE BEST and they always help me through finding those features when I need them.

Chad Ian
Chad Ian
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 26.4.2018

Excellent Platform

In this day and age, having mobile-friendly administration of data is key. This massive organization uses many data collection products/vendors, but Qualtrics is the only that I know of which works mobile administration into processes so easily

Vorteile

The analytics options for performing certain data manipulations in the system before exporting data makes developing reports a very quick process. I love the chat-based support function as well.

Nachteile

I find it odd that when removing (decrementing) cases from data sets, as I always do to remove preview data, that the time that the system takes to update numbers is rather long. I chatted with product support one day and was given a work-around (i.e., add an embedded data survey block in survey flows), but is still odd.

Debbie
Debbie
  • Branche: Hochschulbildung
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 28.12.2020

Great survey software!

Overall, I found that Qualtrics is a solid survey program. It can do just about anything that you would want in a survey program. It has plenty of features and it is easy to use. If you get stuck on something, their customer service will walk you through it. They also have a lot of great literature for you to find the answer yourself.

Vorteile

This is probably the most popular survey program on the market and for good reasons. It has the ability to design surveys with a ton of options for questions -- multiple choice, short answer, longer answer. You can randomize questions, organize the survey by blocks, use decision trees. It is easy to use and the customer service is amazing. They will also recruit panels of participants for you. It is easy to download the data into excel or other usable formats.

Nachteile

I haven't found much yet. I am still learning how to use it, but most things are pretty intuitive. The one thing I would say that I don't like is that even though they will recruit panels of participants for you that match particular characteristics, they are relatively pricey.

Sotheary
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Monatlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
3
Kundenbetreuung
0

5
Bewertet am 26.9.2022

Does the Job, Looks better than Google Form

Positive experience with Qualtrics, just wish it was "cuter" and easier to navigate, especially when it comes to data and reports.

Vorteile

I like that it is convenient and there is a free feature that allows me to do quick surveys.

Nachteile

It's not very user friendly. It's not hard to understand but I feel like finding features tends to be difficult and it's not as intuitive as I'd like.

Martin
Martin
  • Branche: Hochschulbildung
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
4

5
Bewertet am 15.3.2018

This software helps me tremendously with our university departmental data. I highly recommend...

Ease of use and good reporting.

Vorteile

It is intuitive. The data and analysis and reporting features are very helpful and easy to use. Sharing is nice. Integration with other products is useful as well.

Nachteile

As much as I like new features that are rolled out regularly, it is nearly always an additional cost and very costly at that. I see cool things and then realize that it is going to take a big meeting with our university to even consider the huge cost.

Verifizierter Rezensent
  • Branche: Hochschulbildung
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 28.8.2019

Great Survey Tool

Overall, Qualtrics Research Core is a great survey tool. It can handle a lot of users and a lot of responses. It has a lot of advanced features. It is pricey but it is mostly worth the price.

Vorteile

Qualtrics is a great survey tool and can be used for many purposes. My whole organization uses it in many different ways. There are a ton of great features and it is easy to learn how to use.

Nachteile

It is very expensive and Qualtrics is not good at letting users know when they change something.

mark
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 5.001–10.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 4.9.2017

A very powerful survey application, very intuitive to use! Extremely flexible, superb support

great survey tools obviously, but we have built some wonderful educational applications as well
Without the flexibility of Qualtrics we would never have even tried to create these apps on our own.

Vorteile

The broad variety of question types, the generally intuitive inteface that lets you start simply, but encourages you to explore its more poweful features. I like the ability to easily get data out in a variety of formats (SPSS, CSV, etc) and add Tableau support was a huge plus!!! The ability to customize the look and feel is very nice, and the flexible distribution options (email, anonymous links, etc) work very well for us. The ability to embed objects in the GUI Editor is awesome, we have built training, teaching modules in Qualtrics without advanced tech help just because the tools are so easy to use!!

Nachteile

the Table of Contents tool is limited by rules put on place for surveys. We'd like to see educational options settings that would allow more creative use of Qualtrics for educational use.

Verifizierter Rezensent
  • Branche: Marketing & Werbung
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 25.8.2023

Qualtrics, une plateforme cloud idéale pour faciliter la recherche sur les clients

Qualtrics est l'un des meilleurs outil pour gérer des expériences (XM). Je recommande la plateforme à toute personne qui souhaite : optimiser la recherche sur les clients, les collaborateurs, les produits et les prix.

Vorteile

J'utilise Qualtrics pour aider les entreprises à générer des données qualitatives relatives aux ventes et pour optimiser les prix des produits. L'outil me permet d'analyser des expériences clients à temps réel en toute simplicité. C'est une plateforme exceptionnelle pour faire la collecte des opinions, tester des concepts, hiérarchiser des produits, évaluer des opportunités et réaliser le reporting.

Nachteile

J'aime bien toutes les fonctionnalités de Qualtrics, mais j'apprécie moins les factures annuelles, le prix dentrée est quelque peu élevé de mon point de vue. Sinon, dans l'ensemble, tout est nickel.

Henri
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
4
Bedienkomfort
3
Kundenbetreuung
5

4
Bewertet am 26.12.2023

Research at it's best

Analysis of user adoption of software applications in a variety of fields

Vorteile

Easy way to insights and good quality of graphical visualization and wealth of statistical constructs

Nachteile

Missing graphical représentations in dashboards

Daniele
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 22.7.2023

Probabilmente il migliore

Sondaggi per la soddisfazione del prodotto/servizio per utenti esterni.

Vorteile

Livello di personalizzazione dei sondaggi altissimo - è praticamente possibile inserire qualsiasi tipo di domanda in qualsiasi formato. Apprezzo molto l'implementazione dei workflow, che permettono azioni automatizzate ogni volta che viene compiuta un'azione - dalle cose più semplici, come una notifica mail ogni volta che si riceve una risposta, a cose più complesse come l'inserimento di dati nei database. Un plauso particolare all'assistenza via chat che è veramente sul pezzo e molto efficiente.

Nachteile

Il livello di personalizzazione fa sì che spesso ci si perda in tutte le opzioni, o si 'fraintenda' una determinata funzionalità o una specifica metrica. Niente che non si risolva con l'ottima assistenza o la documentazione (molto, a volte anche troppo dettagliata!) ma il primo impatto lascia un po' intimiditi.Il sistema multilingua ha qualche margine di miglioramento, è abbastanza manuale.

Kayla
  • Branche: Hochschulbildung
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Monatlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 16.6.2023

Great tool for staff, students, etc.!

I've used qualtrics in many ways. For simple things like a door decorating contest among staff, a chili cook off registration, sign up for skydiving club, gathering information for students i advised, event registration and more. The trigger email is my favorite thing qualtrics has so follow up can be automated! Being able to copy qualtrics or edit ones you use frequently to fit your current needs are amazing, so you dont always have to start from scratch!

Vorteile

Qualtrics made it easy for me to gather information on students I advised. I could ask them questions related to their testing and if it was completed, what courses they were interested in taking, etc. and it made it so I didn't have to manually look all this info up (although I'd check their answers when we met!). It also made it possible for visits and events to have students sign themselves up as well as guests with a trigger email going to both of them from our team letting them know who to contact with further questions and attach a map of our campus!

Nachteile

No cons, this system is one of the best that our institution has spent money on! It helps save time and make things efficient when we need to gather info!

Verifizierter Rezensent
  • Branche: Unternehmensberatung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 9.7.2023

Powerful Survey Platform

Core product for our work streams on customer research projects

Vorteile

Very easy to use out of the box, but also possible to achieve very impressive results through more advanced techniques

Nachteile

Not sure if it is possible, but it would be great to have some kind of a live feed into external software such as Tableau or even Excel

Brigitte
  • Branche: Psychische Gesundheitsfürsorge
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Monatlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
3
Bedienkomfort
3
Kundenbetreuung
0

4
Bewertet am 27.7.2023

Qualtrics CoreXM

I used Qualtircs for over one year now. Coming from a REDCap background, I miss some of the program's features compared to QUaltircs. Qualtrics is not as intuitive for the new user and takes twice as long to build and test surveys. The reports feature of Qualitrics has multiple glitches and is not as viewer-friendly when trying to look at data within the platform.

Vorteile

I do not like this program. I do not have anything about it.

Nachteile

I do not like the survey creation format of this product. It is not intuitive, and there is no easy way to make mass changes. It takes multiple steps to update the values of the multiple-choice options manually.

Elena
  • Branche: Hochschulbildung
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Monatlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
0

5
Bewertet am 3.12.2023

Great Survey/Data Analysis Platform

Vorteile

It's a secure way to create surveys that the institution I work at allows me to use. There's lots of ways to create surveys using templates, building from scratch and fully customizing to your needs.

Nachteile

There's a huge learning curve to fully understand how to create surveys due to the complexity of options in creating them.

Mark
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 11.5.2023

A powerful survey tool with useful bolt-ons

Performed admirably as a survey tool but reporting and analysis didn't meet our needs and cost ultimately led us to switch platform again.

Vorteile

Comprehensive survey build and management tool

Nachteile

Reporting and analysis tools not as easy to use / powerful

Maria
  • Branche: Verpackung und Container
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Monatlich für Kostenlose Testversion genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
3
Kundenbetreuung
5

5
Bewertet am 6.6.2024

Great Review

Vorteile

I like the was we can see how the research is communicated.

Nachteile

There could be more indepth information given on the research.

Robert
  • Branche: Hochschulbildung
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Monatlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
0

5
Bewertet am 20.6.2023

Helpful for student dissertations

Vorteile

I really like that I can easily share or receive project invites from my dissertation students and co-edit surveys.

Nachteile

Perhaps they exist and I am not aware of them, but it would be very helpful to have brief instructional videos I could point students toward when starting the research process. This would save me time as a chair.

Verifizierter Rezensent
  • Branche: Halbleiter
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 1.3.2023

Qualtrics surveys offer a good experience.

Vorteile

It’s easy to take surveys on this site. There is a large variety of options.

Nachteile

I don’t have any issues with this software. It rarely, if ever, crashes.

Neeti
  • Branche: Personalwesen
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 13.2.2023

Qualtrics

Data collection get easier with the help of Qualtrics and Client user friendly.

Vorteile

Can put logics of question that makes Data collection easier and in more analytical way. Which is more easily for Client to fill Data.

Nachteile

Uploading pre pop link. Not able to upload1000 data in one go.

Elizabeth
  • Branche: Hochschulbildung
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 17.2.2023

Hits a sweet spot between functionality and ease

Streamlined information flow from forms

Vorteile

This is simple to use and implement, and my organization was able to customize its look and feel very easily so it "feels" native to the college.

Nachteile

Wish it worked better with correction features

Eshwar
  • Branche: Forschung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für Kostenlose Testversion genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 5.1.2023

Best of the best but super pricey

Superb tool for conducting market, academic, behavioural, or business research. Very feature rich and easy to learn. Overall great experience but just super pricey for all but the bigger companies.

Vorteile

Feature-rich and easy to learn. Integrates with lots of software given it's the industry standard. UI is really nice to use and offers tools for analysis too.

Nachteile

Extremely pricey. They offer discounts if you ask, especially for smaller companies. But the plans shut out a lot of people. Free trial is pretty good giving you all features but time limited; so maybe do this to start with.Also the plans are odd; all plans except the top (very pricey custom quote plan) limit you to 1000 responses per year, so even with a really nice plan you are quite limited response wise. Particularly bad if you run frequent surveys.

Kyle
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 5.001–10.000 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 16.2.2023

The Most Impressive Survey Tool

Vorteile

Qualtrics CoreXM puts the power of web design in your hands via something that is marketed as a "simple survey builder." Qualtrics is capable of doing so much more than just building a survey, ranging from helping you analyze data in text, to helping get marketable research data. You'll be pressed to find better!

Nachteile

There is a bit of a learning curve, but Qualtrics themselves provides teachings and courses to help ensure that users are knowledgeable and able to use the product.

Tania
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
3
Kundenbetreuung
3

5
Bewertet am 15.9.2022

Game changer for surveys

Really liked using this software as it made collecting students information and feedback so much easier and reliable.

Vorteile

It is very easy to create surveys and have full freedom of how you want them to look like. You can customize them to better fit your application. Variety of question types to chose from.
Especially the fillable table questions, come in very easy when making forms that collect multiple aspects data

Nachteile

It has some parts that were a bit hard to navigate at first. It does seems a bit confusing, especially when analyzing results, but there is lots of documentation support for it

Verifizierter Rezensent
  • Branche: Hochschulbildung
  • Unternehmensgröße: 5.001–10.000 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 17.8.2022

Qualtrics for Best Surveying Practices

Overall, Qualtrics CoreXM is a great platform for surveys, application forms, and research. There are so many embedded features, such as the ability to add a signature to the form, add questions that require file uploads, and different question types. It is definitely better than Google Forms or Microsoft Forms.

Vorteile

Qualtrics has been great for creating applications and surveys to gather quantitative and qualitative data. There are so many features, so there is somewhat of a learning curve, but the time you spend in learning how to use the platform is an investment. I really appreciate that Qualtrics is customizable, and you can disseminate the forms in many ways (email, personalized links, generic links, twitter, etc.). I also appreciate that the information collected from the surveys can be exported into excel. One of the best features is that Qualtrics will send an email when a survey is completed, and it will give you periodic updates on how many responses the forms receive.

Nachteile

I wish there was an easier way for individuals to retake or complete their form if they pause it or fail to finish in one setting. In addition, while the support pages are helpful to read through, and you can learn a lot from them, I wish there were more videos and live events to learn how to best use the software.

Verifizierter Rezensent
  • Branche: Marktforschung
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
2

4
Bewertet am 9.6.2022

State of the art for survey building

As I limit my experience with Qualtrics to building surveys, distributing them, and downloading the dataset to work on data processing and analyses using other tools, the platform does its job. I could certainly expand my use of the tool if reporting and data visualization features offered a better user experience and look and feel.

Vorteile

Qualtrics is the state of art when it comes to survey building platforms. It has one of the most user-friendly interfaces, it allows very complex logics, and offers questions types that you don't see in other tools. It is also super easy to upload my own lists and I often use their panel for outside sample recruitment.

Nachteile

I am not a big fan of Qualtrics' reporting and data visualization features. The look and feel is poor and the tool is not flexible enough - if the dashboard feature was available, it could be another story. Customer support is also poor: they are not timely and often times they do not resolve my issues.

In Betracht gezogene Alternativen

Typeform und SurveyMonkey

Gründe für den Wechsel zu XM for Strategy & Research

It has the most user-friendly interface and it looks more 'professional'.
Graham
  • Branche: Hochschulbildung
  • Unternehmensgröße: 5.001–10.000 Mitarbeiter
  • Monatlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 9.6.2022

Powerful survey tool

It's been a great product and very powerful for what I am looking to accomplish, I just wish the reporting results were a little faster to build.

Vorteile

What I like most about Qualtrics is the ability to quickly and easily build a survey. I also like the ability to apply logic and branching to my surveys to create the survey flow.

Nachteile

On the Results tab, when I view the results, the default report gives various charts and graphical displays for each question. This pretty much shows everything you want to see, but in my case, I only needed to see the Mean of the answers for each question and had to go through each question and remove all of the graphical charts and grids and then select the Mean only. I wish there was a quicker way to simply select what I want to see instead of removing these other, unwanted results.

In Betracht gezogene Alternativen

SurveyMonkey

Gründe für den Wechsel zu XM for Strategy & Research

It's logic and ability to build surveys quickly and easily. As well as it's security of data.
Verifizierter Rezensent
  • Branche: Forschung
  • Unternehmensgröße: 5.001–10.000 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
3

5
Bewertet am 5.10.2019

It's the best - but the future is concerning

Qualtrics is excellent all around, and has been the standard survey software among academic researchers for years for a reason. However, while the base platform is great, the organization is far from perfect. I had numerous issues deploying the offline app. After months of contacting support -- and getting zero explanation as to why my account, which was enabled for the offline app, could not access the app. After months of bothering them, they did something -- didn't tell me what -- and it worked. Their support team, while friendly, wasn't knowledgeable about their survey app and couldn't connect me with someone who was. Their best information regarding app crashes was that "the development team says it's buggy." Not super helpful considering the additional fee for the app. The timing of these experiences with support -- the same time that the Qualtrics company was sold, and immediately refocused toward the "customer experience" and CRM products they make -- has me concerned about the future of Qualtrics for academic research.

Vorteile

Building and deploying a basic survey in Qualtrics is very easy. Every step of the process, from writing questions to survey launch and distribution will be simple as long as you allow it to be. For advanced users, Qualtrics offers a number of methods for building in complex survey logic (such as skip patterns, display patterns, and survey flow mapping). Additionally, the built-in question types can be modified using JavaScript, allowing advanced users to ensure that the question "works" exactly as designed, without compromise. Sending the survey is exceedingly easy as long as you've got someone to send it to. Followups with those who haven't respond can be automated through their email system as well. Exporting data to a variety of formats upon survey completion is simple. As long as you've done everything right within Qualtrics, the quality of the data you export should be pretty high.

Nachteile

The data analysis options offered within Qualtrics are weak, as are the data cleaning options. This is a non-issue for smaller, or non-scientific surveys. However, for most of its existence Qualtrics has been licensed by universities worldwide specifically for use in scientific studies. Less experienced researchers may be misled by these lacking tools and produce inaccurate analyses based on them. The Qualtrics survey platform also offers an offline application -- for an additional fee -- which is extremely weak. It does not work with many functions that a survey used primarily online may include, such as the "request response" option. It's also prone to crashing for no clear reason. Users dealing with protected health information (i.e. those who need to be HIPAA compliant) should consider other options. While Qualtrics does consider themselves "self-assessed" to be HIPAA compliant, they do not enter business associate agreements with clients (so, they do not take liability for the protection of the data); other platforms, such as SurveyMonkey, offer full HIPAA compliance with a BAA.

Grace DiDomenico
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 4.1.2018

Survey platform with the most functionality, although drawbacks for some research designs.

Vorteile

Out of the all the survey platforms I have tried (survey monkey, wufoo, google forms etc.), Qualtrics has the most flexibility and functionality, without compromising the intuitive, user-friendly layout. Building surveys is painless, and when building more complicated surveys, I never hesitate to call the support team because of the short wait time and COMPREHENSIVE, USEFUL HELP.

Qualtrics allows our lab to create, share and score surveys EFFICIENTLY.

With the `Library, we can store surveys, blocks, and questions, which can be copied, edited or referenced in future projects. We have a personal libraries, and shared lab library.

`Scoring saves us days of data cleaning. We can score a survey multiple times for different categories we create (ex. categories like Depression Score, Hopelessness Subscale Score). We also can customize the point value of the question items. This is important when the Likert Scale does not follow 1-5, or when a question needs to be reverse coded. When we need more advanced/customizable calculations we use embedded data (ex. converting sum to word labels depending on cutoffs). With scoring features, data can be expertorted and ready for analysis with VERY MINIMAL data cleaning.

Before I explain the cons, I want to lead with saying support is always open and grateful for feedback and has even reached out to speak with me about what features I would like to be added.

Nachteile

Although useful, scoring is cumbersome, and confusing. 1. 'Scoring' does not automatically set the items point value based on how it is recoded (items need to be reverse coded when inputting AND scoring). 3. Scoring does not stay with a survey when added to library 4. Scoring also has glitched numerous times not allowing me to create new scoring categories. Support has yet to reach out to me about a solution (over 8mns later).

Embedded data (ED) also causes issues. 1. ED is case sensitive, so you must be very careful when inputting ED in logic or piped text. Often my logic is not working, or data is wrong, simply because I have an extra space at the end of my ED. Qualtrics should add the ability to choose ED you set from a dropdown eliminating this problem 3. ED has glitches for me not allowing me to view certain dropdown options in Survey Flow (also unexplained by Support)

Survey flow is also quite cumbersome. When working with a complex survey (a lot of logic/branches/ED) it is hard to navigate. Survey Flow should have a side bar of levels for easier management. Survey flow would also benefit from having a 'checker' for incorrect logic or ED, keeping me from having to use the trial and error method.

Other features I would like to see to the platform, 1. conditional formatting for email triggers. 2. ability to breakdown a survey report by individual 3. ability to link surveys reports together to look at data over time (ex. weekly report of anxiety symptoms).

Stewart
  • Branche: Marktforschung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 28.1.2021

Cadillac of Survey Software

We've been using Qualtrics for over 8 years now. As a boutique market research firm, we were looking for a full-featured online survey tool that was also cost effective. We were impressed with everything Qualtrics had to offer right off the bat, and I've continued to be impressed with the innovations and improvements they've deployed over the years. Our one complaint is that the price has crept up over the years to the point that it's significantly higher than we were paying 4-5 years ago. But that being said, we have yet to find another survey software that is as fully-featured and easy to use as Qualtrics.

Vorteile

Qualtrics is very user-friendly and makes it easy to program and manage complex surveys that are mobile-friendly. We can program advanced routing and conditional logic, incorporate media into the surveys to test, and export the data into the various formats and reports we need.

Nachteile

The costs have increased significantly over the years, and their customer support team will not help with some advanced programing capabilities, such as incorporating javascript into the surveys (you can use javascript, but you're on your own if you encounter issues).

In Betracht gezogene Alternativen

Confirmit

Warum XM for Strategy & Research gewählt wurde

We were constrained by their design limitations, both for question types and how the surveys looked on the screen to the respondents (e.g. Snap looked very outdated and cheap). As our company grew, we realized the need to have a more full-featured online survey tool that had a modern look and feel.

Gründe für den Wechsel zu XM for Strategy & Research

Qualtrics was more affordable and easier to use.
Verifizierter Rezensent
  • Branche: Immobilien
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
3
Kundenbetreuung
0

5
Bewertet am 13.4.2022

I highly recommend using Qualtrics as a marketing strategy tool

We will be able to convert our potential customers into customers who use our services and appreciate our marketing campaigns with the help of Qualtrics CoreXM, which can be used in any industry or situation. You can use this method for a variety of research projects since it makes it possible for any organization to gather and analyze information about how consumers perceive products and services to take targeted decisions based on that information.

Vorteile

It's a lot more user-friendly, flexible, and powerful than most other survey applications out there. In addition, the customer service representatives are always open to fresh suggestions and eager to help. Qualtrics surveys can be adjusted in several ways, from the form questions' structure and layout to the aesthetics. Customer and market research are two of its primary applications. Using Qualtrics email tool, an automatic Salesforce integration, social media posting, and Marketo emails, we distribute surveys to our customers and prospects. However, we also utilize it for internal purposes, such as surveys on the effectiveness of projects and departments, preferences of employees, and RSVPs for events.

Nachteile

I'm not sure how useful the new product lines are yet, but Qualtrics has been working hard to extend its product range. The Qualtrics insights summit is a great place to meet academics from all over the world. I simply wish they would place more attention on research and less on bringing in high-profile speakers. The help offered by Qualtrics may be better. It can be hard to find help in the community. To get assistance, I nearly always must use an online chat or email.

Andrew
Andrew
  • Branche: Hochschulbildung
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Monatlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
3
Kundenbetreuung
4

5
Bewertet am 3.9.2019

Designed to Advance your metrics

This tools is fantastic for working with our Faculty and Researchers. They expect in-depth analysis and appreciate the power of Qualtrics. Our staff and administrative personnel have all learned to use Qualtrics and most of my co-workers find it easy to use and can adapt it to their various needs. This is a great option for anyone looking for a variety of analytics for surveying, and can be adapted to simpler projects as well.

Vorteile

The most useful part of Qualtrics is the depth of analytics you receive on your surveys, questionnaires, and other tools. In real time, as you develop your surveys you are given insights into how your data can be analyzed. It is designed to help you get the data you need back without asking unnecessary questions. The menu for building out surveys is very easy to use and the number of options and variety in types of questions gives you the ability to develop them exactly how you want. Conditional formatting is easy to implement, and there are many ways to incorporate other media into your survey/questionnaire. The surveys are built to be compatible in mobile without any additional design input as well.

Nachteile

At times Qualtrics is a more powerful tool than you need. I find that there are some users who adapt to Qualtrics quickly, but others simply do not need it. If you are asking straight-forward surveys and only need basic analysis, you can find easier and lower cost tools. Some people can be overwhelmed by the options and the "analysis" that come with the variety of question-types. That being said, this can be a one-size-fits-all solution, but there will be some training and trial and error involved.

Jason
Jason
  • Branche: Hochschulbildung
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 31.3.2018

I love experimenting with new ways I can use Qualtrics every day!

We have started to use Qualtrics and its API to capture data from users and then pass that data into our other systems. We have been developing so many ways to automate processes on our campus and Qualtrics is becoming the engine that drives the automation, but also the main interface for the end user. For example, we have been using for self enrollment for certain faculty development courses. A faculty member goes to a registration page, which is actually just a Qualtrics form, fills out a little data and then clicks the Registration button. The faculty member is then automatically enrolled in the selected course in Canvas. That's just one small use case that saves a bunch of admin time.

Vorteile

I literally use Qualtrics for everything but surveys. We use it as a form tool, quizzing engine, LMS course enrollment, and so much more. If you want to capture any type of data from a customer and literally do anything you want with it, you need to take a good look at Qualtrics.

Nachteile

One feature I wish was available in Qualtrics would be the ability to use 'Switch' statements in the survey tool. It's set up so that you have to use tons of 'If' statements to set embedded data (variables) to specific data.

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