Über NCR Aloha



NCR Aloha Preis
NCR Aloha bietet keine Gratisversion.
Alternativen für NCR Aloha
NCR Aloha Erfahrungen
Funktionsbewertung
- Branche: Restaurants
- Unternehmensgröße: 51-200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Easy Choice
I've had great experiences with Aloha over the years. Customer support knows when to escalate issues and generally the response times are quick. The software is easy to learn for FOH and back office manager functions are intuitive.
Vorteile
Aloha has the capability to handle any concept protype in development then seamlessly transition into multi-units. Reporting structure is best in class with unit level metrics remaining a priority.
Nachteile
NCR Aloha is one of the pricier options which should really only be utilized with multi units. It's too robust and complicated for the average mom and pop place.
In Betracht gezogene Alternativen
Square Point of SaleGründe für den Wechsel zu NCR Aloha
Scalability, fiduciary confidence, security.- Branche: Restaurants
- Unternehmensgröße: 11-50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Aloha POS works great
Overall this product works very well, and is very easy to figure out if you sit and learn for a bit. There are many integrated functions that allow us to do many things within the system. The staff finds it very easy to use as well. Very few problems.
Vorteile
I can edit most things on my own, and the ease of changing things in the POS is fairly simple. The ergonomic design makes it easy for staff to use.
Nachteile
I think the customer service sometimes lacks, in terms of getting through to the right person to help and then the problem never truly being resolved. Some of the buttons I have needed in the past, are not allowed on my end and I have to call and have someone add them to my end which is silly.
- Branche: Restaurants
- Unternehmensgröße: 51-200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Still the same
I have used it quite a bit but not for years and I'm using again. The system has not changed much at all.
Vorteile
I liked it a lot in the 80's but now, it's still the same. It's clean and front end easier to use as it always was.
Nachteile
The software is challenging to navigate and is not as easy to use as many of the other systems on the market today. They system is clunky and takes forever to program and input new information for use. Then, the refresh that has to be completed. Outdated program.
There are way too many people and systems involved in the customer service. i3, NCR, Aloha...it's a joke when you need something done and it takes forever to get resolution.
- Branche: Restaurants
- Unternehmensgröße: 11-50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Ease of use Software
Been using Aloha POS software at three of our restaurants. Easy to train staff. Only negative is that NCR is too big of company to respond to customers needs on a timely basis.
Vorteile
Quick to learn. Great for multi units operations. No monthly fees, can purchase Aloha outright. Provides necessary reports to efficiently run and operate your business. Durability.
Nachteile
NCR support response time to issues . Monthly Fees for optional products e-cards, loyalty. Unable to purchase swipe e-cards from other sources.
- Branche: Hausmeisterservice
- Unternehmensgröße: 11-50 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
The best if you want success
Just a great product that continues to solidify and evolve seemingly without changing a thing...if there ever was truly an old faithful in business software...this is and has always been it!
Vorteile
It's the complete package, nothing I can't do, I have always loved Aloha, if you don't have it because you can't afford it, I can understand that. If you don't have it and can afford it...you're just not very bright.
Nachteile
Price but whatever...it is 100% worth it, if it was mine I wouldn't sell it cheap either...support is what you pay for the product, as expensive as it is, is still worth waaaaaaaay more than what you pay for it in percentage of mistakes lost alone! Dial into your number and find the money for it!