--- description: Reviews zu Voxco Online Software: Systemübersicht, Funktionen, Preisinformationen und Ratings & Reviews. Entdecke kostenlose Live-Demos und vergleiche Voxco Online mit ähnlichen Programmen. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Voxco Online | Bewertungen, Preise und Demos – SoftwareAdvice DE --- Breadcrumb: [Startseite](/) > [Marktforschung Software](/directory/4222/market-research/software) > [Voxco Online](/software/172747/voxco-online) # Voxco Online Canonical: https://www.softwareadvice.de/software/172747/voxco-online Seite: 1 / 4\ Weiter: [Nächste Seite](https://www.softwareadvice.de/software/172747/voxco-online?page=2) > Voxco Online ist eine Multichannel-Umfrage-Software für die Datenerfassung an jedem Ort und zu jeder Zeit. Die Lösung wurde von professionellen Marktforschern für professionelle Marktforscher erstellt. Nutzer können die Effizienz von Umfragen mit einem leistungsstarken Fragebogen-Editor steigern, der ein ansprechendes Erscheinungsbild, robuste Logik hinter den Kulissen und dynamische Multimediainhalte ermöglicht. Kunden wird eine Auswahl an SaaS- oder On-Premise-Datenhosting und anpassbaren Daten-Dashboards sowie personalisierter Kundenservice geboten. Voxco hat Kunden in mehr als 30 Ländern und Büros in Kanada, den USA, Europa und Australien. > > Bewertung: **4.1/5** von 61 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.1/5** | 61 Nutzerbewertungen | | Bedienkomfort | 3.8/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.2/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.3/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.0/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 70% | (7/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Voxco - **Region**: Montreal, USA - **Gegründet**: 1976 ## Gewerblicher Kontext - **Preismodell**: (Kostenlose Testversion) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Deutsch, Englisch, Französisch, Spanisch - **Verfügbare Länder**: Algerien, Argentinien, Australien, Brasilien, Bulgarien, Chile, Deutschland, Dänemark, Ecuador, Finnland, Frankreich, Griechenland, Indien, Indonesien, Irland, Italien, Kambodscha, Kanada, Katar, Kolumbien und 27 weitere ## Funktionen - API - Aktivitäts-Dashboard - Aktivitäts-Verfolgung - Alarmfunktion / Benachrichtigungen - Anpassbare Berichte - Anpassbare Felder - Anpassbare Fragen - Anpassbare Vorlagen - Antwortraten - Antwortvalidierung - Befragungs-/Umfragemanagement - Benchmarking - Berichterstattung / Analyse - Berichterstattung und Statistik - Daten-Import / -Export - Datenanalyse-Werkzeuge - Datensicherheit - Datenvisualisierung - Diagramm-Erstellung - Drag-and-Drop ## Integrationen (6 insgesamt) - BHN Rewards - IBM SPSS Statistics - Meta for Business - SendGrid - Twilio - Twitter/X ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Marktforschung Software](https://www.softwareadvice.de/directory/4222/market-research/software) ## Ähnliche Kategorien - [Marktforschung Software](https://www.softwareadvice.de/directory/4222/market-research/software) - [Umfragetools](https://www.softwareadvice.de/directory/4503/survey/software) ## Alternativen 1. [SurveyMonkey](https://www.softwareadvice.de/software/157864/surveymonkey) — 4.6/5 (10427 reviews) 2. [Jotform](https://www.softwareadvice.de/software/433821/jotform) — 4.7/5 (2795 reviews) 3. [QuestionPro](https://www.softwareadvice.de/software/153082/questionpro) — 4.8/5 (522 reviews) 4. [Typeform](https://www.softwareadvice.de/software/324633/typeform) — 4.7/5 (945 reviews) 5. [SurveyLegend](https://www.softwareadvice.de/software/72231/surveylegend) — 4.6/5 (963 reviews) ## Nutzerbewertungen ### "Great platform with flexibility for unique projects" — 5.0/5 > **Kathleen** | *25. Juli 2019* | Versicherung | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: We do industry surveys on specific topics - the Acuity4Survey system has been easy to customize for our projects; able to manage complex question formats, and their customer service is top notch\! No matter what the question, they will provide a response - OR refer the issue to their development area. > > **Nachteile**: No system is perfect, but there are no big issues that I have that they will not help me with a work-around until the issue can be resolved. > > The Acuity4Survey system allows us to provide an automated platform for easy use and navigation for our customers. They make it easier to do our jobs, and to provide actionable outcomes for our projects. ----- ### "Review" — 5.0/5 > **Ciaran** | *11. März 2022* | Forschung | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: It's nice and easy, the all web interface (except for cati) means I can even do stuff on my phone if something is needed urgently, and the survey builder and other things are all well designed and make using voxco quick and easy. > > **Nachteile**: The one weird bug that keeps coming up for me is whenever a respondent in a multi mode survey gets a call and sets up an appointment, but then before the next call they click into the web survey, their timezone sets itself to the UK for some reason. ----- ### "Voxco. Great software, not for the uninitiated" — 3.0/5 > **Luc** | *11. März 2022* | Marktforschung | Empfehlungsbewertung: 6.0/10 > > **Vorteile**: The complex logic possibilities. > > **Nachteile**: Alot of features not working and never worked for 2 plus years we had it. Simulations Panel overview/health Auditing logs Clunky text input and formatting Panel provider portal (should save time but only makes it take longer) Sampling is overly complicated Speed and usability of UI could be improved > > Has been a journey to learn how to use and figure out workarounds for it's quirks but it's serving us well at this moment. Few bad experiences do ruin the experience however. ----- ### "Voxco Online Review" — 4.0/5 > **Grace** | *10. September 2019* | Forschung | Empfehlungsbewertung: 3.0/10 > > **Vorteile**: The updated interface is easy to use, and the new look has greatly improved the overall experience. It makes it much easier to navigate, and it encourages the use of tools in a more cohesive manner. Tech support is frequently available to video chat to navigate issues in a very timely manner. > > **Nachteile**: The "help" section only provides very basic answers regarding the functionality and purpose of certain tools. Examples would help new and experienced users optimize their usage of all available features. Additionally, sometimes the tech support services do not meet expectations. For example, the toll free help line is understaffed, as representatives are not always available during work hours to answer quick questions. Furthermore, on occasion I am encouraged to open a support ticket via email when I believe that my question could be answered quickly with a phone call. Lastly, when I clarify in a support ticket that X is not an issue, help representatives periodically suggest that X may indeed be what is causing my issue, though I have eliminated that possibility before opening my support ticket. ----- ### "Integrated dialer and survey platform, but interface is clunky and slows agents down" — 4.0/5 > **Kate** | *1. August 2020* | Marktforschung | Empfehlungsbewertung: 6.0/10 > > **Vorteile**: You can integrate an auto-dialer into the survey platform and reporting relatively simply, so that agents have one spot to go for their on-dialer activities. > > **Nachteile**: The agent-facing reporting is lacking; optimally, the agents should have a dashboard that shows them their rate of completes per hour, their incidence, dialings per hour, contacts per hour, and even overall stats like the needed remaining completes, but instead you can just see your callbacks and your completes. There should also be communication methods between supervisors and agents, such as a pop-up or static right bar chat where announcements for changes in field can be made. When navigating the survey, you can enter in the option of the number or select it from the on-screen lists, however in order to switch between in-survey navigation like selecting options, and navigation like skipping back in the survey or quitting, you have to hit 'ESC' to allow those options to be available. Then you have to hit ESC again if you, for example, select 'Quit' and then need to use the options for the reason. That should not be the case - you should not have to switch modes by hitting ESC and should be able to select any options available to you on-screen at any time. This is particularly problematic when pop-ups appear (when a respondent hangs up, or you hang up and a pop-up comes up to confirm), because then you are no longer in the in-survey module, may be in the middle of doing something, and need to hit 'ESC' to get back to the options you need. Lastly, when you are on-dialer and you end a call, you have to select 'Ready for call' or there is a 3s delay before it starts dialing. > > Overall, it is a platform I would go to if I needed to integrate a dialer with a survey programming platform, but I worry that there are unnecessary delays and confusion caused by the poorly set-up interface. If you could customize it more, or if there were a contact at the dev team that you could use to have changes made in the interface I would be more likely to trust that it could be optimized for consistent, quick and efficient dialing. ----- Seite: 1 / 4\ Weiter: [Nächste Seite](https://www.softwareadvice.de/software/172747/voxco-online?page=2) ## Links - [Auf SoftwareAdvice anzeigen](https://www.softwareadvice.de/software/172747/voxco-online) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Strukturierte Daten