Alle Bewertungen zu Reputation Filter anwenden
Nutzerbewertungen zu Reputation durchsuchen
Alle Bewertungen zu Reputation Filter anwenden
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 10.000+ Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
At your fingertips...
Vorteile
The management of listings is streamlined and helpful.
Nachteile
The user interface is lacking industry standards or what most would be accustomed to.
Antwort von Reputation.com
We'd like to get more feedback on your experience about the interface issues you were experiencing. Can you please reach out to me at [email protected]? Your experience is important to us.
-Erin, Community Manager
- Branche: Marketing & Werbung
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Reputation.com Review
Vorteile
Ability to make updates to thousands of business listings
Nachteile
Small bugs/errors with reporting and Google API
- Branche: Immobilien
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Great Product!
Vorteile
Very user friendly! Love the analytic reports you are able to view!
Nachteile
Sometimes the apartments.com login/credentials do not feed properly.
- Branche: Eventservice
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
How we use it
Vorteile
That our onsite crew can ask the client for a review.
Nachteile
Not everything is super easy to figure out, and not all accounts connect.
- Branche: Immobilien
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Review from Marketing
We have found this tool extremely useful in keeping our teams accountable for their reviews and monitoring the content they're using to reply.
Vorteile
The reporting makes monitoring our successes and opportunity to improve very easy.
Nachteile
I have yet to find any cons that effect our use of this tool.
- Branche: Bau
- Unternehmensgröße: 11–50 Mitarbeiter
- Weitere für 6-12 Monate genutzt
-
Quelle der Bewertung
Understand what you're getting
We are no long using the platform. It was not worth the investment.
Vorteile
I like that our customers responded to the surveys.
Nachteile
Even though the customers responded, you can't use the reviews in a way that genuinely help your online reputation.
Antwort von Reputation.com
Hi Carrie,
You can use the reviews in several ways to help showcase the feedback of your customers. We're sorry to hear that wasn't properly explained to you. If you would like to ever discuss the new features we offer on our platform, please reach out.
Erin, Community Manager
- Branche: Unterhaltung
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Makes my job easier and more efficient
I have had a great experience. My customer success rep is very responsive and always willing to help. Using Reputation.com saves me a lot of time .
Vorteile
I like that I can monitor reviews for multiple locations on multiple platforms. It makes it much easier.
Nachteile
I don't like that you can not edit the reviews from the platform and it does not update the response if you edit it from Google.
- Branche: Bekleidung & Mode
- Unternehmensgröße: 11–50 Mitarbeiter
- Weitere für 1-5 Monate genutzt
-
Quelle der Bewertung
Reputation.com we love you
Vorteile
I must say that reputation.com is a brilliant tool to manage the and respond the review of a visitor and it helps you to grow in a very nice way.
Nachteile
Reputation.com is a good software i had not noticed any disadvantage of it
Antwort von Reputation.com
Thank you so much for your 5 star review! We're thrilled you're loving the product and service. Please let us know if you ever need anything!
-Erin, Community Manager
- Branche: Einzelhandel
- Unternehmensgröße: 51–200 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Great Job Reputation.com
So far so good, I haven't had any issues
Vorteile
Personal Service, I work with support team and they make sure all our platforms are connected and working.
Nachteile
The email templates could be easier to make and use.
- Branche: Lagerung
- Unternehmensgröße: 201–500 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Customer Service is Key
Vorteile
The support behind the software was key, and I'm very happy with my choice.
Nachteile
We've run into issues with integrations, which was frustrating, but the support team was quick to react.
- Branche: Krankenhausversorgung & Gesundheitswesen
- Unternehmensgröße: 10.000+ Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
-
Quelle der Bewertung
Lots of ways to track your data
Good service - the people I work with at rep.com are professional and friendly and I feel they go out of their way to provide a good experience for me.
Vorteile
I like that the dashboard has a lot of customization. I need to track and measure online reputation across a high number of locations and the flexibility is very helpful.
Nachteile
Actually, the 30 day re-login is annoying.
- Branche: Marketing & Werbung
- Unternehmensgröße: 10.000+ Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Reputation.com Is Amazing!
Vorteile
I love how interactive this website is to keep in touch and involved with my residents!
Nachteile
I wish there was better reporting options for me as well some better filters.
- Branche: Krankenhausversorgung & Gesundheitswesen
- Unternehmensgröße: 10.000+ Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
-
Quelle der Bewertung
Satisfied
Reputation.com has been a very useful tool for our organization, however we have had MANY glitches with the system.
Vorteile
All of the reviews from all over the internet end up in one place.
Nachteile
Many of the providers we added to the system ended up with incorrect information that then had to be fixed again. This process was tedious and inconvenient.
- Branche: Immobilien
- Unternehmensgröße: 201–500 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Easy to use and customizable
Very positive. Helpful team!
Vorteile
Ease of use, reporting, customizable! Great team.
Nachteile
Can't make all of the formatting changes on my own, have to reach out to support.
- Branche: Krankenhausversorgung & Gesundheitswesen
- Unternehmensgröße: 51–200 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Reputation.com has helped us increase our online reputation
Vorteile
It's easy to use and very customizable.
Nachteile
It currently doesn't integrate with our practice management system but they are working on an integration.
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Reputation Review
Vorteile
It is relatively easy to use. I like that you can clearly see when the posts are up.
Nachteile
It can be confusing with the picture upload portion.
- Branche: Immobilien
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
-
Quelle der Bewertung
Amazing company!
Vorteile
I loved how easy to use it was, I loved how helpful the staff was at calling and emailing and helping me set it up and change it a couple times getting it dialed in.
Nachteile
I don't really have anything negative to say.
Antwort von Reputation.com
Thanks so much for your feedback and your 5 star review!
-Erin, Community Manager
- Branche: Automotive
- Unternehmensgröße: 51–200 Mitarbeiter
- Monatlich für 6-12 Monate genutzt
-
Quelle der Bewertung
When dealing with Social media you to know now.
Vorteile
To be fair we did not get the full benefit of this but as it would get to us third party and days later, I had already seen, reviewed and answered our Social media posts via Google review.
Nachteile
I would be nice to have it was catered more to us personally, but in today's social media platform you seem to go through so many windows to get to one place. I prefer a direct approach and be available 24/7
Antwort von Reputation.com
Hi Debra,
Thank you for your feedback. If you'd like to discuss our social media platform and the services we provide, we'd love to chat with you. We have made several updates. Please reach out at [email protected] if you'd like to chat.
-Erin, Community Manager
- Branche: Medizinische Praxis
- Unternehmensgröße: 51–200 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
-
Quelle der Bewertung
Reputation App
I really like the app and the ease of using the app, however I wish the time it took to get review notifications was instant.
Vorteile
The app is very user friendly- love the ease of the drop down responses.
Nachteile
Not prompt with notifications- sometimes hours after they’ve been posted
- Branche: Bau
- Unternehmensgröße: 11–50 Mitarbeiter
- Weitere für 1-5 Monate genutzt
-
Quelle der Bewertung
Understand what you're getting
We pretty much didn't have an experience using the software at all. We didn't get onboarding (someone got fired and they didn't reassign anyone to us) and then we got reassigned to someone who didn't know what features we had. We asked for our money back, if I am remembering correctly.
Vorteile
Honestly, the only thing I really liked about this was the initial sales pitch. We shopped around and were really sold, and the product wound up being a bit of a joke.
Nachteile
The people. Aside from the initial sales pitches, we had a terrible onboarding rep. He didn't answer his phone, he didn't train us, he didn't know how the features worked. Turned out, he had been fired, and they never reassigned us anyone.
- Branche: Krankenhausversorgung & Gesundheitswesen
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Ok so far - hoping for great results
Vorteile
The customer support is great. I know who to contact for certain issues and they are responsive for the most part.
Nachteile
unable to directly make updates to listings via dashboard and lack of ability to scrape other websites for incorrect listings.
- Branche: Rechtsberatung
- Unternehmensgröße: Selbstständig
- Monatlich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Makes Getting Reviews SO Easy!
EXCELLENT.
Vorteile
It's very user friendly for both myself and my clients. Asking for a review whether via iPhone or PC is VERY easy and user friendly.
Nachteile
There is nothing I do not like. I am a very picky perspon when it comes to what products I use, and I honestly have no complaints.
- Branche: Medizinische Praxis
- Unternehmensgröße: 11–50 Mitarbeiter
- Monatlich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Reputation.com saved my Reputation!!
I am so thankful that I found Reputation.com. They helped immensely in suppressing fake negative websites and information that was maliciously posted about my business. I can't recommend them enough!
Vorteile
Easy to use and add things whenever I wanted to.
Nachteile
I really can't say there were any negative features at all.
- Branche: Automotive
- Unternehmensgröße: 201–500 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
-
Quelle der Bewertung
Great and complete platform.
Great experience!
Vorteile
Very easy to use and very complete! I was not familiar with it before, and I was able to learn it instantly.
Nachteile
Sometimes there are glitches in the system, but their support team is very active.
- Branche: Krankenhausversorgung & Gesundheitswesen
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für Kostenlose Testversion genutzt
-
Quelle der Bewertung
Mainstream platform to manage reviews online
Vorteile
Reviews are combined into one dashboard for easy management, able to respond to reviews quickly.
Nachteile
Not a ton of user specific customization can be made, unless you want to pay a hefty price for it.
- Branche: Immobilien
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
-
Quelle der Bewertung
On The Fence
Vorteile
They provide several very useful features and reports.
Nachteile
Issues with implementation and support. Customer onboarding was very quick and would not follow-up.
- Branche: Gastgewerbe
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Kostenlose Testversion genutzt
-
Quelle der Bewertung
Good One
I would love to have a basic version for free
Vorteile
Everything at a glance what you actually looking for
Nachteile
Its a bit complicated for the new users and its not free
- Branche: Automotive
- Unternehmensgröße: 10.000+ Mitarbeiter
- Weitere für 6-12 Monate genutzt
-
Quelle der Bewertung
Reputation.com
Vorteile
Offers the ability to have my customers leave me reviews and rate my performance so I can improve.
Nachteile
My customers have a hard time getting some of the reviews to work.
- Branche: Immobilien
- Unternehmensgröße: 51–200 Mitarbeiter
- Monatlich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Good snapshot for brand affinity
Vorteile
Ease of use and automation of notifcations
Nachteile
Hard to dig deeper, would like more analytics to show trends
- Branche: Krankenhausversorgung & Gesundheitswesen
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
-
Quelle der Bewertung
Full functionality in helping manage your online reputation
Vorteile
One stop shop pulls in all your reviews online from all the major websites and allows you to manage and respond to each review. Software has great reporting and drill down capabilities that make the use of the website very clean.
Nachteile
They do not partner with any other companies, so it is difficult if you are already partnered with one of their competitors to integrate all of your data into one point.
- Branche: Automotive
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Weitere für 1-5 Monate genutzt
-
Quelle der Bewertung
Great for somethings
Vorteile
Great tool to see all reviews in one place. Very easy to manage.
Nachteile
Not much interaction options. Felt it was easier to visit the actual site the review was on to respond to reviews.
Antwort von Reputation.com
Hi Zackary, thank you for leaving us your thoughts. It looks like we haven't had the opportunity to work with you in the past two years and we would love to show you the amazing updates we've built in the meantime! You can reach out to me directly at [email protected] and I'd love to help set up a demo!
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Monatlich für 6-12 Monate genutzt
-
Quelle der Bewertung
Very Helpful
Vorteile
I love the videos included in the software and the support staff who have always made themselves available. It made the process of learning very easy and accessible.
Nachteile
I don't like how the ratings section functions. It's sometimes hard to navigate between different clinics for Revere. It's almost like it doesn't want me to switch between applications
- Branche: Marketing & Werbung
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
-
Quelle der Bewertung
Need engaged clients who care a lot about reviews in order to make the most of it.
Vorteile
Seemed easy to use, displayed nicely on the computer and phone.
Nachteile
It messed up review syndication - for example, it categorized many of the listings wrong, which had a negative impact on client relationships and SEO.
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: 51–200 Mitarbeiter
- Weitere für 1-5 Monate genutzt
-
Quelle der Bewertung
Useful for trying to get reviews
Vorteile
It's pretty clean and easy to edit so it works well for what you need
Nachteile
It doesn't have integration with the google API so the review process can be cumbersome.
- Branche: Immobilien
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Monatlich für 1-5 Monate genutzt
-
Quelle der Bewertung
NA
My rep was very attentive and understood the product to the point where I had very little questions after the presentation.
Vorteile
NA
Nachteile
NA