Bird – Bewertungsseite 3

Vorteile

Very simple setup and integration with our software

Nachteile

Nothing really, for the money is a good product

Vorteile

easy api
good pricing
system stability
good support

Nachteile

better to have more testing environment from the portal.

Vorteile

The functionality is easy to use and detailed tabs

Nachteile

the limitations in sending to other countries

Vorteile

I really like that they deliver sms with a very high reliability.

Nachteile

Quite expensive - and the client libraries are not the best

Vorteile

Easy to use, well priced. Would highly recommend to my colleagues.

Nachteile

No problems as of yet. Easy to use and reliable

Vorteile

easy to implement API, great service, dashboard visibility

Nachteile

Access to deliverability stats, not a lot else!

Vorteile

The ApI documentation is very good and easy to implement.

Nachteile

There was absolutely nothing I did not like.

Vorteile

Ease of use once all is in place and integration with our Magento based website was an absolute breeze

Vorteile

What I appreciate most about this software is the fact that it integrates easily with other solutions and has a great uptime and performance.

Nachteile

There is nothing I do not like about this software, it works perfectly.

Vorteile

Works very easy and very easy to connect with software programs. It is not expensive so I can recommend everyone this software

Nachteile

You have limited amount of characters for settings as the sender.

Vorteile

It's really easy to setup and start sending messages via the API.

Nachteile

You guys do what you say you do, so no complains here.

Vorteile

The UI has a lot of easy to use facets. I'm very confident and comfortable with this company's services

Nachteile

None so far. I'm just getting started. There was some confusion but the agent helped me.

Vorteile

I could easily send SMS message to recipients without any issues. If I have any requests, with a few clicks, I can easily send a message out quickly.

Nachteile

Thus far, I have not come across any significant issues using MessageBird and highly recommend it to others.

Vorteile

Easy of use, simple intuative interferce

Nachteile

Limited message archieve, would be good to search further in your message history

Vorteile

The clear API programming language specific libraries.

Nachteile

The unclear console. SMS and calls are not separate from each other.

Vorteile

Easy to implement, flexible to use. We fixed all requirements within one day.

Nachteile

We didn't experience any obstacles during implementing our requirements.

Vorteile

La plateforme est user-friendly et vraiment simple à utiliser. L'upload et la correspondance des fichiers que l'on utilise en font un outil redoutable et rapide. Le réglage des réponses est précis et la mise à jour de la base de donnée clients n'est pas complexe.

Nachteile

Le process d'intégration et le service client est à revoir. Nous avons perdu du temps à essayer de les contacter pour un problème d'envoi sms qui au final a été réglé très rapidement une fois pris en main par leur service

Vorteile

Great peace of kit havent has any problems with the service. Pricing means it is relatively cheap per SMS. Good customer service.

Nachteile

Sometimes we have undelivered messages plus sending bulk messages can have some issues, but overall its a great servce.

Vorteile

I have medical and government clients who have tied this software into their websites. Great secure method for chat widget use.

Nachteile

I don't have much to offer from a dislike purpose to this software. Seems easy to use for what it offers.

Vorteile

I can send text messages from my laptop.

Nachteile

Not possible to receive text messages back

Vorteile

Really easy to integrate and use. Good host of features.

Nachteile

Not really had a chance to think about cons :)

Vorteile

As a small charity, we need to SMS supporters one a very small scale and to personalise those messages. As such, MessageBird is ideal for us at this point in time. Any queries I have had have been dealt with quickly and efficiently.

Nachteile

It does what we need it to, so nothing negative to say.

Vorteile

Great product, very easy to implement, good delivery rates, and responsive support team!

Nachteile

can not fault the service. No negative to be found

Vorteile

It makes it easy to connect with your clients to ensure their confidence in you as a business

Nachteile

It could be a little bit more simplified

Vorteile

Ease of use and integration through their API,
Cost-effective and has an almost real time delivery of messages to customers.

Nachteile

There are some minutes of delays with the messages sent to some customers (due to the mobile network provider?), but they get received eventually.

Vorteile

Convenient top-up and one-stop view about status

Nachteile

competitive price / compare with local service provider, price was bit higher

Vorteile

esay they offer a dashboard very clear instructions

Nachteile

nothing it is amazing
one improvement would be with the flow builder the instructions should be a bit clearer

Vorteile

It's straightforward to use, which helps when you need to send emergency messages.

Nachteile

I am unable to send messages to EVERYONE at once. I only have the option to send to one group at a time, unless there is something I am not doing right. Is there an app?

Vorteile

Quick to get going, get to production quickly with good code examples.

Nachteile

Handling of credits, I want to automatically top-up my account.

Vorteile

Documentation was top-notch and allowed me to get up and running quickly. When I needed support they were responsive and kept on top of things until the issue was resolved.

Nachteile

Nothing comes to mind, but just make sure you review the requirements of a dedicated number if sending messages to american recipients.

Vorteile

We wanted to send messages to mozambique but 2 out of the 3 carriers did not recieve our messages. We asked customer support but it took serveral days to look in to maters and our last question was never resolved. This was really very disappointing.

Nachteile

The software is fine, the send service is horrible and support doesnt solve problems.

Vorteile

Good Uptime
Very Stable
Nice API
Good support
Great pricing

Nachteile

Feature set should be broader
Flow builder is too simple

Vorteile

Tried it for a week. Didn't like it so didn't use it much

Nachteile

Had tried it in July 2020 and had linked my credit card. But then didn't go ahead with the paid plan and stopped using it. But surprisingly, they charged my credit card on Feb 4, 2021, for $600 which was very surprising.

Contacted their support team. Was shocked by their response when they denied the same. It was very unethical and a case of fraud.

Vorteile

It works out of the box with IFTTT and it's really easy to integrate with your native app or workflow and the SMS feature is more affordable and reliable than other services.

Nachteile

So far everything has been great. No issues at the moment.

Vorteile

We are evaluating some programmable SMS providers. MessageBird is not working at all with their .Net SDK.

Nachteile

Try to send SMS by program, used their demo code with their .Net SDK, cannot compile, got error CS0236.
Their support can't read the issue, gave reply help nothing.
Even the basic instruction on their website is wrong, like this one, "The following command will install MessageBird: install via NuGet"

Vorteile

Easy to navigate all the tabs and easy to understand

Nachteile

None for the software but the response time of the customer support should improve

Vorteile

User friendly, easy to learn, straight forward

Nachteile

None so far. What I like about it is that I don't get lost in the UI. It's all positioned in the right place

Vorteile

Simple interfaces, clear documentation and great customer service.

Nachteile

I have only had a good experience of the software and customer service so far.

Vorteile

I think the biggest memory was that it was easy to implement

Nachteile

There was an issue around the billing, I can't quite remember what, I think it was around alerts that my card had expired

Vorteile

When creating a campaign it was easy to send a message

Nachteile

hard to fault find if a user is unable to get access

Vorteile

Easy to use and stable. Was up and running within 1 hour

Nachteile

Cost could be lower and you could support more vendors

Vorteile

The three things that will keep me coming back to MessageBird:
1) Value for my money
2) Ease of use
3) Very responsive customer Support team

Nachteile

This may be more of a carrier issue than the software itself, but it would sure be great if I could include clickable URLs in my messages to my recipients.

Vorteile

Very easy solution to implement and the support team is fantastic! Very responsive whenever I have a question.

Nachteile

There are no noteworthy cons of using MessageBird. We love the service!

Vorteile

MessageBird has many useful features and channels, the stats are great and the campaign delivery was overall good.

Nachteile

Starting a campaign was super unintuitive for me. UI could be a lot better. Good customer support.

Vorteile

We can schedule SMS and delete them if not necessary aymore.

Nachteile

Only one possibility is to add contact one by one but takes to much time when you have hundred of contacts to add.

Vorteile

Ease of use. Easy to set up and initiate. We can know instantly if there is a problem with a system.

Nachteile

I have no complaints about the Message Bird.

Vorteile

Sends texts. That's it. Great interface, easy to use. Definitely advice using the product!

Nachteile

They are just developing customer service channels. Which is important to use.

Vorteile

I liked how easy it was to set up. We had a meeting about sending out reminders and then after a quick google search, we found it and were up and running fast.

Nachteile

I didn't like the pay per use. We looked for a subscription service and found one that fully furnished everything for a fraction of the cost. So we went that direction.

Vorteile

The variaty in APIs allowing the integration with multiple programming languages
the competent service

Nachteile

in the beginning it was a bit challenging to fully understand and implement the API into our software

Vorteile

Ease of use once numbers are in, automation and the customer service

Nachteile

Can’t handle international numbers well, breaks when not loading in correct format, needs same stability as Facebook look a like audience number recognition