--- description: Reviews zu Pendo Software: Systemübersicht, Funktionen, Preisinformationen und Ratings & Reviews. Entdecke kostenlose Live-Demos und vergleiche Pendo mit ähnlichen Programmen. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Pendo | Bewertungen, Preise und Demos – SoftwareAdvice DE --- Breadcrumb: [Startseite](/) > [Qualitative Datenanalyse Software](/directory/4695/qualitative-data-analysis/software) > [Pendo](/software/165586/pendo) # Pendo Canonical: https://www.softwareadvice.de/software/165586/pendo Seite: 1 / 11\ Weiter: [Nächste Seite](https://www.softwareadvice.de/software/165586/pendo?page=2) > Pendo ist eine Produktmanagementlösung, die Unternehmen in den Bereichen Bildungstechnologie, Gesundheitswesen und Finanzdienstleistungen dabei unterstützt, Abläufe im Zusammenhang mit Kundenbindung, Nutzer-Onboarding, Produktplanung und mehr zu rationalisieren. Die Lösung ermöglicht es Datenanalysten, bestimmte Funktionen und die allgemeine Produktnutzung über Web- und mobile Anwendungen hinweg zu verfolgen. Mit Pendo können Teammitglieder Umfragen erstellen und verteilen, um quantitative und qualitative Einblicke in die Kundenstimmung zu gewinnen. Mit dem Produkt-Roadmap-Modul können Mitarbeiter die Produktstrategie visualisieren und Pläne basierend auf mehreren Kriterien wie Funktionen, Zeitleiste und Segment erstellen. Darüber hinaus können Mitarbeiter Kundenfunktionsanfragen erfassen, priorisieren und verwalten, wodurch Produktoptimierungs- und Umsatzgenerierungsprozesse erleichtert werden. Pendo lässt sich in verschiedene Drittanbieterlösungen wie Algolia, Figma, HubSpot, Jira, Microsoft Teams, Slack, Salesforce und Tableau integrieren. Preise sind auf Anfrage erhältlich und der Support erfolgt per Live-Chat, Dokumentation, FAQs, Telefon und E-Mail. > > Bewertung: **4.5/5** von 238 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.5/5** | 238 Nutzerbewertungen | | Bedienkomfort | 4.1/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.5/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.3/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.4/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Pendo.io - **Region**: Raleigh, USA - **Gegründet**: 2014 ## Gewerblicher Kontext - **Preismodell**: (Kostenlose Version verfügbar) (Kostenlose Testversion) - **Zielgruppe**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Afghanistan, Albanien, Algerien, Amerikanisch-Samoa, Amerikanische Jungferninseln, Andorra, Angola, Anguilla, Antigua und Barbuda, Argentinien, Armenien, Aruba, Aserbaidschan, Australien, Bahamas, Bahrain, Bangladesch, Barbados, Belarus, Belgien und 209 weitere ## Funktionen - A/B Testing - API - Abwanderungsraten-Management - Agile Methodiken - Aktionsmanagement - Aktivitäts-Dashboard - Aktivitäts-Verfolgung - Alarmfunktion / Benachrichtigungen - Anforderungsmanagement - Anpassbare Berichte - Anpassbare Felder - Anpassbare Fragen - Anpassbare Vorlagen - Asynchrones Lernen - Aufgabenmanagement - Aufzeichnung der Bildschirmaktivität - Befragungs-/Umfragemanagement - Beibehaltung nachverfolgen - Benutzer-Management - Benutzerinteraktion-Nachverfolgung ## Integrationen (31 insgesamt) - Amazon Redshift - Calendly - ChurnZero - Confluence - Domo - Drift - Elastic Enterprise Search - Fivetran - Fullstory - Gainsight CS - HelpDocs - HubSpot CRM - Igloo - Intercom - Jira ... und 16 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - Chat ## Category - [Qualitative Datenanalyse Software](https://www.softwareadvice.de/directory/4695/qualitative-data-analysis/software) ## Ähnliche Kategorien - [Qualitative Datenanalyse Software](https://www.softwareadvice.de/directory/4695/qualitative-data-analysis/software) - [Software für Vertriebsportale](https://www.softwareadvice.de/directory/4071/sales-engagement/software) - [Onboarding Tools](https://www.softwareadvice.de/directory/1396/employee-onboarding/software) - [Kundenengagement Software](https://www.softwareadvice.de/directory/508/customer-engagement/software) - [Digital Adoption Platform Software](https://www.softwareadvice.de/directory/4379/digital-adoption-platform/software) ## Alternativen 1. [Mixpanel](https://www.softwareadvice.de/software/367563/mixpanel) — 4.5/5 (146 reviews) 2. [Amplitude](https://www.softwareadvice.de/software/76608/amplitude) — 4.6/5 (67 reviews) 3. [Hotjar](https://www.softwareadvice.de/software/136486/hotjar) — 4.6/5 (541 reviews) 4. [Lucky Orange](https://www.softwareadvice.de/software/324513/lucky-orange) — 4.7/5 (260 reviews) 5. [Fullstory](https://www.softwareadvice.de/software/75267/fullstory) — 4.6/5 (67 reviews) ## Nutzerbewertungen ### "Powerful, highly customizable and easy-to-use software." — 5.0/5 > **Arthur** | *10. August 2023* | Konsumgüter | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: NPS overviews and item analytics on a SaaS stage make it an awfully capable stage, which can progress our client appropriation, whereas too directing item groups to superior get it and track client behavior. The Pendo group has been incredible from begin to wrap up, valuable experiences into how our clients utilize our stage, and the comes about have as of now affected our item cycles going forward. > > **Nachteile**: Some of the concerns noted are more on the application side, such as supplying better IDs and URLs instead of Pendo. Some of the guide options were not obvious in terms of where to locate them or how they effect the guide screen; however, Pendo has since updated their features to clarify/define the impact, or where they are now makes sense to me. > > It enables us to understand which features are functioning and which are not, allowing us to focus product and engineering time implementation more efficiently in order to solve the issues that are most important to our consumers. It is a fantastic aid to compare our users' behavior with all guides, pages, and feature metrics at the same time; it helps us to build a report that might lead us to a conclusion that leaves users extremely clean. ----- ### "Superior Quality Product Usage Analytics with Superior Customer Service" — 5.0/5 > **Emilee** | *29. Dezember 2025* | Biotechnologie | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I absolutely love that it enables not just the product team but the whole business to truly understand usage of our product at a detailed level. It quantifies adoption in a way that removes all recency bias. The analytics interface is simple and powerful. The in-app guides are incredibly valuable for warnings, tool tips, onboarding walk-throughs all without wasting engineering resources to build. Customer Support and the Accounts teams are wonderful humans and provide a valuable experience even when things go wrong. > > **Nachteile**: The only draw back is that feature and page tagging can be tedious and take awhile. But I do like that I control what is tagged or not tagged and tracked. Most things do not require any code updates on my end, but some do which can be annoying for my specific industry who upgrade slowly. Lastly, the subscription cost is quite high, but the value is there. It just takes some work to prove it to leadership when the cost seems overwhelming. > > Pendo provides everything product teams need to not only set up and configure usage analytics but also to level up product management skillsets with their high quality, often free, courses. We have learned so much about our users and have improved our in-app experience with targeted guides and a resource center all without dev resources. ----- ### "Pendo Analytics in Marketing" — 5.0/5 > **Verifizierter Rezensent** | *18. Juli 2019* | Internet | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Our Client Success team has been using Pendo daily for a few years now, but recently we have used it for client marketing purposes, as well as gaining some insights into how to market to prospects. > > **Nachteile**: There is nothing I do not like about this software. ----- ### "Powerful Product Insights with Easy-to-Use In-App Guidance" — 5.0/5 > **Tara** | *15. Dezember 2025* | Bildungsmanagement | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: Pendo has been incredibly valuable for product analytics and informing product decisions. I especially appreciate how easy it is to create and deploy in-app guides. The guide builder is intuitive and allows us to quickly support users at the right moment without requiring engineering support, which has been a huge win for adoption and engagement. > > **Nachteile**: One limitation is within polls and surveys, specifically the lack of certain question types. For example, multi-select response options aren’t currently supported, which can make collecting more nuanced feedback challenging. > > Overall, my experience with Pendo has been very positive. From onboarding through daily use, the platform has been reliable, easy to work with, and impactful. It consistently helps our team better understand user behavior and improve the product experience, and support has been strong whenever we’ve needed it. ----- ### "Best all in one product experience platform" — 5.0/5 > **Robert** | *5. Dezember 2025* | Personalwesen | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: Proactive and helpful customer support, provides a central place to understand and communicate with users. Provides value to the whole organization not just Product. Pendo continue to innovate and bring out improvements across their product suite regularly. > > **Nachteile**: The UI can be complex for casual and non-technical users. CSMs often struggle to get to grips with Segments and Reports. New features often come at an increased cost. > > Extremely positive. We have utilized a Technical Account Manager which has transformed our relationship with Pendo and considerably improved the value we get from the platform. ----- Seite: 1 / 11\ Weiter: [Nächste Seite](https://www.softwareadvice.de/software/165586/pendo?page=2) ## Links - [Auf SoftwareAdvice anzeigen](https://www.softwareadvice.de/software/165586/pendo) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Strukturierte Daten