4,8
Gesamtbewertung
Bewertungen

4,8
Gesamtbewertung
Bewertungen

Über Exercise.com

Exercise.com ist eine Fitness-Business-Software, die alles enthält, was du für die Verwaltung deines Fitnessstudios, Gyms, Personal-Training-Unternehmens oder Wellness-Centers benötigst. Nutze die maßgeschneiderten Apps, die speziell für Fitnessunternehmen entwickelt wurden. Verwende die Fitness-Business-Software, um digitale Gesundheits- und Fitnessbewertungen durchzuführen, Workouts online oder persönlich für Einzelpersonen oder Gruppen anzubieten, Person einzuplanen und zu verwalten, Geschäftsberichte zu analysieren und Zahlungen zu verarbeiten.
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Exercise.com Preis

Exercise.com bietet keine Gratisversion und keine kostenlose Testversion. Die kostenpflichtige Version von Exercise.com ist ab 239,00 $/Monat verfügbar.

Startpreis:
239,00 $/Monat
Kostenlose Version:
Nein
Kostenlose Testversion:
Nein

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Nutzerbewertungen zu Exercise.com durchsuchen

218 von 218 Bewertungen
Sortieren nach:
Nancy
Nancy
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 9.12.2024

So far I love Exercise.com

Learning a new platform is never easy, but my onboarding specialist, [sensitive content hidden], helped me every step of the way. He answered any question I had, and continues to do so. Once I began to delve into the platform, I found it is quite easy to use.

Vorteile

It's easy to learn, even though I am still learning parts of it. I love how easy it was to set up the health history and waiver forms. Also, I can check in with my clients through the assessments.

Nachteile

I don't like that I have to cancel out a client's session to reschedule. It would be nice to have a reschedule option.

Justin
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 13.12.2024

Excellent all-encompassing platform to handle all your CRM and training needs!

I really enjoy using exercise.com. If you're looking for an all-encompassing platform that can operate well as a CRM and a training program, then this is your answer. It's support staff does a great job with follow-up and provides a more customized/unique platform for gyms that competitors do not provide. I'd like to give a particular shout-out to [sensitive content hidden], my client success manager, who handles all my questions and needs. She's fantastic to work with an really gives you the feel like your particular needs are being heard and addressed.

Vorteile

I enjoy the all-in-one aspect of the platform. It's a CRM, including scheduling, billing, and communication; plus a platform to deliver your training programs and plans to clients. You can set up the platform to be your very own app in the app store. Clients only need to use one single app rather than multiple apps for scheduling, billing, and training.

Nachteile

The training plan part still needs some work to be able to easily create, navigate, and manage training programs, especially for in-person client sessions. For personal training gyms, especially those that train multiple clients, it's a necessity to create, edit, update, and manage training plans easily and efficiently on a daily basis.

In Betracht gezogene Alternativen

ABC Trainerize und Mindbody

Warum Exercise.com gewählt wurde

Mindbody was not great with customer support, expensive, and did not provide the exclusivity and all-encompassing platform I was looking for.

Zuvor genutzte Software

Mindbody

Gründe für den Wechsel zu Exercise.com

I chose exercise.com over Trainerize, Mindbody, and Bridge Athletic because none of them were really good at any one particular thing, nor did it have the customization I was hoping for.
Shari
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

3
Bewertet am 13.12.2024

Operations Director

Overall the platform is easy to manage and we are happy with our Customer Success Manager.

Vorteile

Our customer success manager is very knowledgable and very responsive.

Nachteile

It is difficult to set up gift card options for someone to purchase a gift card to give to another person. It would be great to have a feature where anyone can purchase a gift card (without having to create an account), a one time code is automatically generated and can be applied to any product or service.

Steve
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 22.10.2024

Hands down beats the "automation people" and the "alphabet" system

They have been great and unbelievably responsive from the first sales contact to ever question I had during migration and after.

They did ALL the heavy lifting all I had to do was provide clean data.

Vorteile

It's ease of use and the migration team was amazing. They helped me migrate, with hiring IT people.
The system itself is hugely flexible and packed with canned report, which can be modified to your needs.

They even created a new feature for the platform based on my needs.

Nachteile

We negotiated a good price for my two small gyms, but my next tier is a leap.
Ask lots of questions during the sales process

Nick
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 13.12.2024

Nick Leyden exercise.com review

Overall great, support is great. Just a few small details I would want to see improved

Vorteile

Custom app, modifiable, ease of use, customer support

Nachteile

App exits out of you phone if you switch to different app during workout. Analytics are hard to capture with integrating ads. Inputing 1RM with clients doesn’t transfer to client measurements. Building workouts is cumbersome as you can’t edit sets and reps for each week and exercise at the same time. Least favorite is that video hosting now cost money and framework changed. Using YouTube was a lot easier.

Karen
  • Branche: Professionelles Training & Coaching
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 14.12.2024

Good product

Overall it’s been good. We’ve been using exercise.com for 3 years now.

Vorteile

We love how we can put workouts together and people can access them from all over.
The customer service and onboarding process was great too. Easy to set up.

Nachteile

The way it does billing is a bit wonky. It’s so hard to change charge dates and is confusing. The only way I have been able to figure it out is to start a new contract and cancel the old one which isn’t a good way to do it.

Curt
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 8.1.2025

In with the new

Overall, Exercise.com has filled some much needed voids from our previous software. We realize there is no perfect software, but the company seems adaptable and receptive to our needs.

Vorteile

The on boarding process was great, and customer service has been wonderful. We love the white label app, and the overall look and feel of the software is good.

Nachteile

The reports are great, but very hard to set all the correct data points to get the information needed. I do think the scheduling process could be a little smoother, and the communication side of the software is still a bit antiquated.

In Betracht gezogene Alternativen

PushPress

Warum Exercise.com gewählt wurde

Poor onboarding, lack of customer service, difficult user interface

Gründe für den Wechsel zu Exercise.com

Kilo was too expensive, and we liked some of the features Exercise.com had over push press
Zach
  • Branche: Sport
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 15.12.2024

MacStrength MN

Vorteile

1. Outstanding customer support (Shoutout [sensitive content hidden]!)
2. Customizable features and powerful tools
3. Branded mobile apps and client portal

Nachteile

1. It works well as a "fitness" programming tool, but there's some weakness as a "sports performance" programming tool.
1a: Video analysis tools for sports skill remote coaching would be useful.
2. Nutrition coaching has to be manual. Automating that would be easier.

In Betracht gezogene Alternativen

Acuity Scheduling

Warum Exercise.com gewählt wurde

MindBody is the least user friendly SaaS I've ever used.

Zuvor genutzte Software

Mindbody

Gründe für den Wechsel zu Exercise.com

All in-one solution was better than smashing two or three softwares together
Rob
  • Branche: Sport
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 12.12.2024

Software review

I like the platform so far, I think price point works well enough for my budget that I can be a life long customer

Vorteile

All of my clients think the app is great for accessing their workouts. Abby was great helping me understand how to use the platform.

Nachteile

Sometimes my videos didn’t upload. It took me a while to learn how to use the platform and figure what best suits my business but that comes with learning.

Daniel
Daniel
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: Selbstständig
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 9.12.2024

Can't Wait To Get Started

Its been great so far, [sensitive content hidden] has been great to work with and the team responds very quickly as they know I am very invested in this product and my business' income relies on the app being designed.

Vorteile

I love how they teach you how to use the platform before it is fully in your own hands. Education is super important for business owners, and I believe each owner should know how to operate their back end systems.

Nachteile

Originally when I wanted to develop an app for my company I wanted to have a technical analysis feature for my coaching program which exercise.com did not offer. However it offered everything else I was looking for, and the price matched what I was looking for. I understand I would have paid a lot more to get the technical analysis aspect incorporated, but could potentially be a feature to include in the future.

Markum
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 1.9.2024

Exercise.com....Good to go

My experience with exercise.com has been very professional and has been an awesome learning experience!

Vorteile

So far my experience with exercise.com has been superb. I had an app built and it turned out sweet. My contact with my exercise.com team has been professional. Responses to my many questions have been timely and my POC [sensitive content hidden] has been super patient with my lack of IT knowledge.

Nachteile

There was a hick-up on the IT side of the house in the early phases when my app was being built. That situation was quickly resolved and we got back on track.

Brianna
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 18.11.2023

Thankful for Sage + The Exercise.com Team

Sage has been very helpful during the migration process. It's scary to switch your software but the whole Exercise.com team really steps in and walks you through every step. I can't imagine switching to anything else. We are very excited to get our facility up and running with this all-in-one software!

Vorteile

Most excited to have full customization of the platform for our business as well as a fully custom app. Migration team and onboarding team has been very attentive. Very robust and easy to use software so far. Love how modern it is and doesn't look like Windows 99.

Nachteile

We are still in migration process. So far I don't have any cons.
I feel that the team is very responsive so if there was an issue they would be able to assist or adapt to fit our needs.

Chris
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
3
Kundenbetreuung
5

4
Bewertet am 20.11.2024

Exercise.com Review

Great. I switched from mindbody and am very happy with the switch

Vorteile

Blending client management and programming platform

Nachteile

Could be a little more user friendly on backend

In Betracht gezogene Alternativen

Mindbody

Warum Exercise.com gewählt wurde

Blend client management and programming to ensure ease of use

Zuvor genutzte Software

Mindbody

Gründe für den Wechsel zu Exercise.com

client management and programming. Having those in one spot is nice
Aicha
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 10.9.2024

A Review of Exercise.com’s Comprehensive Tools

My overall experience with Exercise.com has been very positive. The platform offers a comprehensive set of tools that make managing clients, workouts, and payments seamless. Its custom branding options are great for businesses looking to stand out, and the app is highly intuitive once you get used to it. While there is a learning curve, the support and functionality make it a powerful tool for fitness professionals.

Vorteile

it's seamless integration of workout creation, client management, and progress tracking in one place. The custom-branded app feature adds a professional touch, allowing businesses to stand out. It’s efficient, user-friendly, and ideal for scaling fitness businesses.

Nachteile

The one drawback of Exercise.com is that its extensive features can have a bit of a learning curve for new users. Additionally, some advanced customization options may require more technical knowledge. While the platform is comprehensive, it can be overwhelming for those just starting out.

Richard
  • Branche: Sport
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
3
Kundenbetreuung
4

4
Bewertet am 16.4.2024

Triple F Knoxville

Exercise.com helped get out business up and running and for that we are very grateful for the platform and what it allowed us to do. However, as we evolved as a business and our specific needs became more clear, we felt limited and slowed down by the platform in significant ways. We were still able to function well and carry on our business but after learning of wellness living's platform and the innovations in their software compared to exercise.com, it was very clear that it was in the best interest of the business to transition to the new platform.

Vorteile

Met a majority of our business needs with client management, booking, staff management, attendance record, billing, etc.

Nachteile

Not conducive for simple transactions such as storefront guest checkout, product inventory. Web portal felt disconnected and scattered in terms of work flow. Reporting were limited and not as functional. Automation features were limited and problematic. Interface not as clean as wellness living, which made it difficult to train new staff members. Customer support was good but sometimes difficult to get a call with a representative to provide quick solutions.

Jeremy
  • Branche: Sport
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 21.11.2024

Abbie is the Best ! Thank you <3

It's been a good experience. The product keeps my business organized. i also like how you can customize it to make it your own by adding video tutorials, etc.

Vorteile

The customer service, Abbie has been with me every step of the way to answer any and all questions always in a timely fashion !

Nachteile

Not loving all of the new updates. Also i wish you could scan people in and i've had a lot of trouble linking my card reader to the Exercise.com. I've never been able to get it to work.

Morgan
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 28.8.2024

Would Recommend--Ask for Abbie

Vorteile

I value that we are assigned a success manager that walks us through the building process. Even though my manager, Abbie has been vacationing (as have I), she has still gone above and beyond sending videos explaining various tasks. She's also VERY personable and our video calls feel like friends chatting. It's been a fun process so far.

Nachteile

It was difficult getting out branding set up how we liked, but I appreciated the unlimited mock ups until our company was satisfied in our look.

Jordan
  • Branche: Alternative Medizin
  • Unternehmensgröße: Selbstständig
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 25.10.2024

Chronos Fitness Review

My overall experience has been great. I was refered by a friend who is using the service and was happy with it. He specifically told me to reach out to [sensitive content hidden] due to her exceptional customer service and knowledge of the platform and he has been a tremendous help the entire time.

Vorteile

Customer Service with [sensitive content hidden] has been exceptional made the process easy to get started and has been helpful with any questions I have had.

Nachteile

Had some trouble communicating with the technical onboarding team and going through the process of getting the apps approved by google and apple.

Themis
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
3
Kundenbetreuung
5

4
Bewertet am 8.11.2024

Valuable guidance and Support

Pretty well, support has been great when needed and most issues resolved in a timely manner.

Vorteile

The different functionalities and ability to include multiple aspects of everything that's involved in the business.

Nachteile

Having to learn all the functions of each program/rule ect.

James
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 10.7.2023

Great Product!

Vorteile

I love how easy the platform is to use for a technical guy like myself. I love the flexibility that it has and the ability to make basically whatever I want and need for my business.

Nachteile

It can tend to feel a little robotic and rigid at times which can turn some of my clients off.

Ian
Ian
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: Selbstständig
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 14.11.2023

Blown away!

Everyone has been amazing and they take everything as seriously as you do. You want to work with them. The price is worth it.

Vorteile

The exercise team really sets you up for success with their tech. They take the time to teach you so you can put yourself in the very best position possible to succeed as an online coach.

Nachteile

The exercise library seems to be limited and needs a few more updates on the library.

Dominique
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 10.10.2023

Exercise has been a WONDERFUL gift!!!

Vorteile

I love watching my vision come to life!!

Nachteile

It takes a lot of time designing everything you want (however thats the clients job not exercise job)

Geena
  • Branche: Professionelles Training & Coaching
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Monatlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 30.8.2024

Good experience with exercise.com

Good overall. Appreciate the communication with Jeremiah and wished for a little bit more from the development side but I do understand it takes time so it’s ok!

Vorteile

Meeting with Jeremiah to go over questions

Nachteile

Delayed communication from tech onboarding and no timeline

Paul
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 21.6.2023

Strong U

Vorteile

Ease of use and customer service that has been provided.

Nachteile

We don’t have any cons to report yet. Since we have opened.

Patrick
  • Branche: Automotive
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Monatlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 17.5.2024

Great Variety of Workouts

Vorteile

Exercise.com offers a wide variety of workout options that help its users work towards their fitness goals.

Nachteile

Sometimes the website is slow and takes a while to load.

George
  • Branche: Erholungseinrichtungen & -dienstleistungen
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
3
Kundenbetreuung
5

5
Bewertet am 2.9.2024

Versatile Software with Gold Standard Support

When I first inquired about their software, I was skeptical that they could do everything they claimed. This was based on some other software introductions I had before selecting Exercise.com. Since my initial setup and onboarding, they have kept their level of responsiveness and helpfulness at a level well above my expectations. I feel secure in investing in their software and running my business behind the scenes because of the support staff & success managers. The versatility of the software sold me initially, and their support since then has kept me on board.

Vorteile

Their Customer support is very friendly and patient when I inquire about specific questions on how to best use the options in their software for any use case I may dream up. Their Software does an incredible job working as a Brick and mortar gym management tool without limiting options for personalized Online coaching or stand-alone online training program/plan offers.

Nachteile

The learning curve is a little steep, and you really have to play around with it a lot to realize where all the customization options are, how they work nested inside other features, and how to use them. That's one thing that takes some getting use to. I would love more tutorials and more updated support docs to explain some of the workflows.

In Betracht gezogene Alternativen

Gymdesk, Mindbody und PushPress

Gründe für den Wechsel zu Exercise.com

More versatile In-person gym management features along with Online training features.
Mike
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
4
Bedienkomfort
2
Kundenbetreuung
4

4
Bewertet am 4.9.2024

Exercise.com Review

It has been an ongoing struggle with trying to implement everything exercise.com has to offer. We were told onboarding would take up to 60 days. We have been at it for 6 months and I feel like there is so much more left to use. I wish there was a way for us to pay someone, that was dedicated to our site to set everything up for us. We are trainers, not computer programmers. Thank goodness for [sensitive content hidden], but she has multiple customers to help as well.

Vorteile

Being able to keep track of clients both those that come in to workout in our studio and those that are online.
I like having [sensitive content hidden] helping us with all the questions we have about the software.
I also like having the app for our clients to access their accounts and the ability to schedule classes and appointments

Nachteile

The many features can get confusing when trying to build out our online training programs. The group feature is very confusing with assigning certain programs to certain members.

Amanda
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 30.8.2024

Exercise helps us easily manage our clients!

We have had a successful experience with exercise and value the customer service the most. Abigail has been so helpful since we started and the entire customer service team is always quick to assist when we have questions

Vorteile

The platform is very customizable with many options to set up your services and offers that best fits your needs, and their customer service is incredibly helpful during the onboarding process!

Nachteile

Having so many set up options can be overwhelming to figure out the best way to operate, and the manager / dependent set up isn't great but we make it work!

In Betracht gezogene Alternativen

Mindbody

Warum Exercise.com gewählt wurde

they were not as customizable as exercise

Gründe für den Wechsel zu Exercise.com

better cost and more features, and it was recommended to us
Anthony
  • Branche: Sport
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 21.11.2024

Island Athletics

When individuals have downloaded the app, they have reported a very positive experience which has been great. Not much we can do about people who have trouble navigating tech.

Personally haven’t leveraged the software to its full capacity but whenever I have a question or want to implement something new, [sensitive content hidden] / tech support has always been quick to answer and very helpful.

Vorteile

Ease of use and automations have made it easy for billing and communicating messages.

Nachteile

There has been confusion for some parents on the registration process but most of that comes from user error. If there was a way to have registration lead to a breakdown / tutorial on how to use the app, that would help parents a lot.

meaghan
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
2
Funktionalität
3
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 28.8.2024

My experience after 2years with exercise.com

I've been using exercise.com for almost 2 years now and i have had an overall great experience working with customer service and team.

Vorteile

I like being able to work with Abbie in building my app out and having that support. I also like the customization option and the ease of use to build programs, set up payments, scheduling, etc.

Nachteile

I would like to see more customization features considering the annual cost is not inexpensive. I'd also like to see the communication options for 1:1 clients to improve such as being able to send voice messaging and create and upload video recordings (right in messages or the discussion room) to clients and/or inside the discussion rooms for programs we are running as well. I'd also like to be able to integrate more than myfitness pal into the app - i use mymacros+ for my clients and to be able to connect that over would be supreme for myself but overall my clients experiences as well.

In Betracht gezogene Alternativen

ABC Trainerize

Warum Exercise.com gewählt wurde

there server was not fast and caused glitches

Gründe für den Wechsel zu Exercise.com

i had a colleague using it and recommended it
Bernie
Bernie
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 2.12.2024

New Happy User

Vorteile

I like the fitness tracking and the ease of use. My account rep Jeremiah Ahart has been phenomenal with question and fast response times. He has made this process very smooth and removed all doubt that this is a powerful upgrade that we are making as a facility to add more value to the market place while delivering solutions that our members will rave about.

Nachteile

At the current time I don't have any cons. Only thing I could say is that it doesn't directly integrate with Wix but with the sub links used it should make everything seamless.

Zach
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 20.9.2024

Great Customer Service

Customer service has been phenomenal. They are always quick to respond to problems.

Vorteile

I like that it is all encompassing for communication, payments, workouts, and client database. It's been a solid platform

Nachteile

The PLANS tab could use upgrading to be on par with other apps. Creating workouts is in-efficient currently.

In Betracht gezogene Alternativen

Mindbody

Gründe für den Wechsel zu Exercise.com

It seemed to have the best of what I needed at the time and is more associated with Sports Performance brands than the other apps.
Conor
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
3
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 28.10.2024

Customer Review

It feels like a product that is still finding its stride and is not as visually appealing for customers as many of the other interfaces they see on a daily basis or as other fitness apps often are.

Vorteile

This is really just a huge shout out and THANK YOU to [sensitive content hidden] for her fabulous customer support! She is A-mazing and consistently handles off the wall requests from us with quick responses and a patient ear for our problems. I always feel like we're going to find some kind of solution, new trick or easier way to accomplish a task when we in get in touch with her.

As far as exercise.com itself, what I like the most is that the platform is being improved as time goes on.

Nachteile

That the financial reporting was limited. It was also confusing for athletes to purchase training sessions and schedule them. This may be more a reflection of how we set up our on training options on the back end, but the customer's app experience was not particularly visually appealing and often times was difficult to use due to options menus or buttons populating to outside of the usable screen on phones.

Mike
  • Branche: Sport
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 24.9.2024

Good software system for business owners

Really good. Overall we are happy with the product and what it is able to do for our business.

Vorteile

The service reps are friendly and professional, know their stuff, and are pretty quick to respond. [sensitive content hidden] is our rep and does a wonderful job taking care of our needs and guiding us through the software.

Nachteile

Overall it's a great product. There are a couple of software issues like bill dates that don't show correctly on our end when we pause members.

In Betracht gezogene Alternativen

Mindbody

Gründe für den Wechsel zu Exercise.com

The team, quality, tools and cost are great.
Seana
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 14.9.2024

Love the platform!

Building out my app was very easy-[sensitive content hidden] was super helpful, always very responsive . Having her support along the way had been a total game changer!

Vorteile

The simplicity of it. Easy for users to navigate. Easy to create plans.

Nachteile

I do not like that when creating plans the days do not line up with the plan schedules in the app that users see. I create plans to start on Monday but when I publish them the week in the app runs Sunday to Saturday..this is very confusing to users because they think the first day is a rest day.

Julie
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 22.10.2024

A software that does everything

I needed a new platform for our business as we were expanding. Now we use the software to book for classes, personal training, massage, physical therapy, facials etc. We also run a 24/7 gym using this software to sell and manage it and use Kisi (integrated with exercise.com) for door access.

Vorteile

The ability to do EVERYTHING on 1 platform..... and my trainer [sensitive content hidden]:)

Nachteile

I can't come up with anything significant.

Anita
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 28.8.2024

Best Personal Training Software

It’s given my business a much more professional look and feel. I still have so many options to build my programming for continued growth and I’m excited about all the possibilities.

Vorteile

Functionality, great customer service, total customization

Nachteile

I’m not tech-savvy at all so it’s not intuitive to me despite it being very user friendly. Luckily it’s easier than others I’ve used and they walk you through every step.

In Betracht gezogene Alternativen

Mindbody

Warum Exercise.com gewählt wurde

No programming options with Vagaro- used for scheduling and billing only

Zuvor genutzte Software

Vagaro

Gründe für den Wechsel zu Exercise.com

I used mindbody in the past and it’s not at all user friendly and not great customer support.
hailey
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
3
Kundenbetreuung
5

4
Bewertet am 28.10.2024

Feedback form

It has def gotten better this year - but it was a rough two years before this

Vorteile

[sensitive content hidden]- always available to help and answer questions

Nachteile

I wish we were up to date on new features being released - a monthly newsletter maybe?

In Betracht gezogene Alternativen

ABC Trainerize

Gründe für den Wechsel zu Exercise.com

A business partner recommended to this to me
Michael
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
3
Bedienkomfort
3
Kundenbetreuung
5

3
Bewertet am 27.9.2024

A review for [sensitive content hidden]

Working with [sensitive content hidden] during our time with exercise.com was an outstanding experience. [sensitive content hidden] consistently went above and beyond to ensure our business needs were met, and she provided insightful guidance that helped us maximize the platform’s features. Her professionalism, responsiveness, and genuine care for our success made a significant impact on our operations.

As a business owner, I value team members who bring solutions, not just support, and [sensitive content hidden] exceeded all expectations. Her proactive approach and strong understanding of our goals made her an invaluable partner. I would hire her in a heartbeat, as she embodies excellence and commitment to client success.

Vorteile

Easy navigation, scheduling calendar was easy.

Nachteile

didn't meet our expectation from programing aspect and our business model.

In Betracht gezogene Alternativen

Mindbody

Gründe für den Wechsel zu Exercise.com

Programming was our main reason but it ended up not working for our business model
Karina
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 22.10.2024

Love everything about it!

Excellent! Love how complete it is! It is a very complete platform, user-friendly, and the staff goes above and beyond to make sure we are happy clients. Thank you!

Vorteile

Love the customer service, how willing everybody is to help, how friendly, and how easy it is to use the platform. Abbie was AMAZING and always readily available to answer any questions I may have.

Nachteile

I would like the video quality to be a bit better and maybe the capability of tracking macros within the app. Everything else is awesome!

Ambrose
  • Branche: Sport
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 6.2.2025

Ambrose's Review of Exercise.com w/ [sensitive content hidden]

It's been great so far. Everyone has been very responsive and incredibly helpful and knowledgeable.

Vorteile

How robust and comprehensive the platform is definitely the biggest strength. There's tons of tools and options that were able to customize relatively quickly. I have not seen this on another platform.

Nachteile

The only con is that there is not a mobile app friendly backend.

Barrett
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 16.10.2024

Abbie is a huge help!

Very positive. Simple in the best way for creating programs and letting athletes see and complete workouts.

Vorteile

Customer service, automations, ease of creating programs

Nachteile

There are so many features I think would be helpful but don't know about or don't know how to use. App glitches sometimes.

In Betracht gezogene Alternativen

ABC Trainerize

Gründe für den Wechsel zu Exercise.com

Didn't want to pay more for each client that wanted to sign up
Colin
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 11.9.2024

Exercise.com Has Been Phenomenal!

Overall, I give Exercise.com 5/5 stars because of the quality of the product + the support team. Doing a custom app is daunting, but they make sure you get the support you need to build out something special and unique to you and your business.

Vorteile

[sensitive content hidden] and the team have been supportive, timely, and incredible to work with throughout the process of building my custom fitness app. This was a big step for me to take and switch my business over, but they have been there every step of the way to help me with troubleshooting and staying on track.

Nachteile

Honestly, I haven't had anything that I haven't liked about my experience. It has been great.

Ramsey
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 13.11.2024

Happy Customer

We went through purchase, set up and have been using successfully for the past couple of years and have been very pleased. Every time we have had an issue, question or concern, we will reach out to our POC, Abbie, and get a quick response.

Vorteile

Ease of use and customer support! Super quick response to asked questions.

Nachteile

Have not found any negatives yet! But, we’re always looking for ways to make it and us better.

Emma
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 8.11.2024

Abbie is awesome!

Excellent. Abbie is always super helpful. Love that she sends videos of how to do things so I know exactly what to do.

Vorteile

Ease of use, support from the team there.

Nachteile

I wish there was more nutrition options for coaches that offer that

In Betracht gezogene Alternativen

Playbook

Gründe für den Wechsel zu Exercise.com

Pricing and functionality. Ease of use for me and my clients
Aiden
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 31.8.2024

Versatile and Professional

Over the past few years I have seen it evolve and they are open to feedback to making your experience better time after time.

Vorteile

It’s versatility and professional look.

Nachteile

Specific data points to use for athletes such as sprint speeds are lacking.

Michael
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 14.12.2024

Review for [sensitive content hidden]

The experience has been amazing and I am glad to be a user of this platform

Vorteile

The platform update was great and the customer service experience I have had with [sensitive content hidden] has been great over the years. This is a big reason why I choose to stay with Platform.

Nachteile

I would like to some development on the platform to run a In-home (Mobile) fitness business. A lot of the framework is there just needs some tuning.

Garath
  • Branche: Professionelles Training & Coaching
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 2.9.2024

Exercise.com Review

Vorteile

The comprehensive platform make it easy to have everything in one place. The support teams are incredibly helpful

Nachteile

Length of the migration and the establish of the app is unfortunate and would be ideal if the process was quicker. But it is completely understandable as to why it takes the time it does.

The name of the platform could use a little imagination haha

James
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 3.12.2024

Very professional and friendly!

Very positive and I always highly recommend them to my friends and peers.

Vorteile

Very professional and fast responses and they always have a solution to my problem or concerns.

Nachteile

As of now I do not have any cons or negative experiences with Exercise.com

Jake
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 3.9.2024

We Love Exercise.com

We are very pleased with Exercise.com and the entire team.[sensitive content hidden] has been great throughout the entire onboarding process.

Vorteile

It has all of the features we need and some that we didn't know we needed. Very easy and intuitive to use and navigate.

Nachteile

Nothing yet. We are still learning all the ins and outs of the platform.

218 Bewertungen

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