TriNet Zenefits

4,2
Gesamtbewertung
Bewertungen

4,2
Gesamtbewertung
Bewertungen

Über TriNet Zenefits

Zenefits ist eine allumfassende HR-SaaS-Plattform, die speziell für kleine und mittlere Unternehmen entwickelt wurde. Die Zenefits People Platform umfasst ein robustes Angebot mit Anwendungen für Personalwesen, Sozialleistungen, Gehaltsabrechnung, Wohlbefinden und Leistung, das sich mit Beratungsdiensten und gut integrierten Partneranwendungen kombinieren lässt, um die Personalverwaltung radikal zu vereinfachen. Zenefits bietet drei Preispakete (Essentials, Growth und Zen), die auf KMUs jeder Größe zugeschnitten sind.
TriNet Zenefits Software - 1
TriNet Zenefits Software - 2
TriNet Zenefits Software - 3
TriNet Zenefits Software - 4
TriNet Zenefits Software - 5
TriNet Zenefits Software - 6
TriNet Zenefits Video
TriNet Zenefits Software - 1 - Vorschau
TriNet Zenefits Software - 2 - Vorschau
TriNet Zenefits Software - 3 - Vorschau
TriNet Zenefits Software - 4 - Vorschau
TriNet Zenefits Software - 5 - Vorschau

TriNet Zenefits Preis

TriNet Zenefits bietet eine Gratisversion und eine kostenlose Testversion. Die kostenpflichtige Version von TriNet Zenefits ist ab 8,00 $/Monat verfügbar.

Startpreis:
8,00 $/Monat
Kostenlose Version:
Ja
Kostenlose Testversion:
Ja

Alternativen für TriNet Zenefits

TriNet Zenefits Erfahrungen

Funktionsbewertung

Preis-Leistungs-Verhältnis
4,2
Funktionalität
4,2
Bedienkomfort
4,4
Kundenbetreuung
3,9
5 von 821 Bewertungen Alle Bewertungen anzeigen
Chris
Chris
  • Branche: Automotive
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 29.5.2020

Easy and affordable

Have been on this platform for 3 plus years. The software is always improving and new features are being introduced

Vorteile

Everything is cohesive and easy to learn and use.

Nachteile

Would like more pdf print options to be available

Kelsi
  • Branche: Bau
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 28.10.2019

Zenefits Review

our overall experience with zenefits has been positive. The on boarding tools offer a wide variety of options an customization that really make the initial process a lot easier.

Vorteile

The part that we liked most about zenefits is that it gave us one place to keep all employee documents. We also like that we could set up an employee by using the on boarding (hiring) service through zenfits which allows the employee to start their profile an also fill out needed employment documents electronically.

Nachteile

Initially we thought that the time card piece of zenefits was something that we were going to be able to use and would be rather handy for us. We quickly learned that Zenefits has not yet set up this module in a way that truly works for subcontracts who have to track employee's time by job number and phase code both. It can be done but takes a large amount of manual entry on the administrators part which then defeats the purpose of using such a tool.

In Betracht gezogene Alternativen

BambooHR

Gründe für den Wechsel zu TriNet Zenefits

we choose zenefits over bamboo because of the time card application.
Tiersa
  • Branche: Automotive
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionen
1
Bedienkomfort
1
Kundenbetreuung
1

1
Bewertet am 17.1.2020

Stay Away - save yourself the headache, it's not worth the hype.

I regret doing business with them. Even though I knew I was signing a year contract, and after many attempts at getting our taxes properly filed I felt I had enough valid issues and things we had been promised that they did not follow through on but they refused to let us out of our contract. We ended up switching mid year [which is not ideal] to another vendor and we had to pay the remainder of our contract to Zenefits even though we didn't use them for the last 8 months. Even the tax issues that we were still dealing with months later it was really difficult to find an email address to send to support to get our tax issue fixed - once you tell them you don't want to process your payroll through them they cut you off and you can't call the fake number either. It's been horrible and I am OVERJOYED THAT WE NO LONGER HAVE TO DO BUSINESS WITH THEM. The only reason I left the vendor BEFORE them was because we had outgrown them, we needed more features and functionality than they could provide. We have since moved on to better.

Vorteile

Very little. We signed a year contract, and switched after 4 months because we had so many legal and tax issues that they caused.

Nachteile

1. The set up process was a nightmare - it took weeks because the system kept saying a certain part was done and a week later I would get an URGENT email that that part still had to be completed.
2. Several items I was guaranteed at sign up - and I have in writing - for pricing and functionality, were later denied to us. Providing proof of what we were told provided no further help.
3. There is no "real" phone number. You can call tech support, but all they will say is they will have "that department email you within XX number of hours" Many times it was up to a week, and often the issue was not resolved because no matter how we explained it they didn't understand the issue. And all support is handled through email no matter what, even if a phone call would SAVE HOURS OF TIME!
4. The pre- and post-tax items were entered into the system, come to find out they didn't classify them properly so the taxes were not calculated correctly.
5. The FEDERAL and STATE TAXES were filed incorrectly and we had tax notices from both that we owed money past due, then we ended up getting a small refund because one was paid twice. The state taxes for the first quarter of the year were NOT FILED AT ALL, even though they told me they had done so.
6. The tax reports are NOT AVAILABLE in your portal, you have to specifically request them - this to me makes no sense.
7. There is more but this will do for now.

Antwort von TriNet Group

Sad to hear your experience was less than ideal Tiersa. We will use your feedback to improve training and the user experience.

Beantwortet am 4.3.2020
Kathleen
  • Branche: Druck
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
1

4
Bewertet am 7.6.2021

Very Poor Customer Support

Very frustrating and a lot of time wasted.

Vorteile

Ease of use is good and Digital app for the employees is very helpful. Saves HR time in updating information because employees can do it themselves from their phone app.

Nachteile

Very poor customer support. Limited update and communication. I have open cases that are still open. Account rep is very nice but there's nothing he can do. If I talk to a live technical rep, they often give varying opinions, so it's confusing. Uploading renewal of Benefits package too cumbersome and I have been asking for someone to walk me through and I never got any response. They close the case when it's even resolved. After sales support is really very bad and that's where it's most needed.

Verifizierter Rezensent
  • Branche: Staatsverwaltung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 7.1.2020

User friendly solution, good experience overall

We were able to get a good grasp of our employee timekeeping, and it saved us a lot of time processing payroll each week.

Vorteile

I liked how easy it was to manage payroll. I also really appreciated all of the resources for HR handbooks, job descriptions, performance reviews, etc. Customer service was great, and really flexible with some of my out of the box requests. Having our employees clock in via our ipad app was handy. The mobile features were rough at first, but are coming around nicely.

Nachteile

The templates for new contractors and new hires were rather lackluster. It was also a little clunky and almost overly simplistic to pay contractors. Tax prep wasn't the smoothest.

Antwort von TriNet Group

Thanks for your review. We appreciate your feedback.

Beantwortet am 4.3.2020

Ähnliche Kategorien