SurveyMonkey

Vorteile

Das Umfragetool ist sehr gut und nützlich, und es ist gut erklärt.

Nachteile

Die Methode, eine CSV-Datei zur Übersetzung zur Verfügung zu stellen, klappt in der Praxis gar nicht. Diese Option ist unausgereift. Siehe oben.Dazu kommt: es gibt KEINE Hotline, die hilft, das Problem zu lösen.

Vorteile

SurveyMonkey ist sehr einfach zu bedienen, hat viele Funktionen und einen exzellenten Kundenservice. Jegliche Umfragen auch mit komplexen Fragenverzweigungen sind einfach bereitstellst.

Nachteile

Mehr Designoptionen und Benachrichtigungen wären interessant.

Vorteile

Wir können in jeder Zielgruppe ausreichend Teilnehmer über die Software gewinnen und so valide Ergebnisse erhalten.

Nachteile

Eine ausgiebigere Einführung wäre wünschenswert. Alles alleine herausfinden verlangsamt die Prozesse enorm.

Vorteile

Simplistic approach and easy to use and distribution

Nachteile

Though recently some new features with color schemes and themes have been introduced but some are very tacky and not professional enough.

Vorteile

My ultimate goal as a Sales Manager is maintaining communication and transparency which is significant in turning customer feedback into actions. SurveyMonkey helps me in providing customers with further actions to address their feedback, changes that would take place and managing expectations in terms of implementing the efforts.

Nachteile

This software makes it easier to handle any resistance to changes by making them known to our customers before implementation. This is the goal and it accomplishes it perfectly.

Vorteile

Easy to use with targeted assessment questions for generalized topics.

Nachteile

It lacked company-focused or job-specific assessments.

In Betracht gezogene Alternativen

Gründe für den Wechsel zu SurveyMonkey

Vorteile

The interface is intuitive and welcoming, and with its array of templates, even new users can get started quickly and effectively. The built-in analytics add real value by providing clear, actionable insights that make data-driven decisions easier.

Nachteile

That said, the pricing structure can be a bit of a hurdle, especially for teams wanting to collaborate. While it’s great as a single-user tool, the cost does add up when you want to bring in more team members, which can make collaborative work challenging. For teams that thrive on shared access and feedback, this setup feels a bit limiting. If there were more flexible options that made team collaboration easier, it would be an even better fit for fostering connected and dynamic research projects.

Vorteile

Great question bank, grades your survey for best results, able to send matrix questions.

Nachteile

It is more expensive than other options but worth it .

In Betracht gezogene Alternativen

Warum SurveyMonkey gewählt wurde

Gründe für den Wechsel zu SurveyMonkey

Vorteile

The best parts of SurveyMonkey are its ease of you, customizable templates, ability to use logic or advanced question types, data analytics, and integration to other platforms.

Nachteile

Although SurveyMonkey offers survey logic for questions, creating complex skip patterns or advanced logic can be difficult to set up. SurveyMonkey does not have built-in A/B testing, which would allow users to test different versions of a survey or compare different questions to see which performs better.

Vorteile

It makes creating surveys easy and simple. The platform is very intuitive and has multiple options that I hadn't even considered but now can't live without.

Nachteile

I wish that it had a spell checker. If it has one I haven't found it. Sometimes I feel like the laid out steps are a little redundant but overall the steps do help you not miss anything.

Vorteile

This program is easy to use and a quick way to gain knowledge and insight to my project.

Nachteile

I have not found anything thus far that I am unable to complete with this program.

Vorteile

The ability to integrate the applications with multiple applications. This really helped us ensure that we maximized the response to our polls. Especially grateful to be able to integrate into Salesforce where most of our users perform the bulk of their job duties.

Nachteile

I would have preferred that there be increased flexibility in the method and manner of the reports/results from the surveys. For the most part the results are comprehensive and clear. But there are have been a few surveys that included a less conventional responses and the application struggled with the output.

Vorteile

The easiest way to get a survey to those that use your company.

Nachteile

Nothing negative comes to mind when using this app

Vorteile

You can create survey for events, course evaluation, university instructor evaluation, event feedback, contact information.It's better option than google form and most of the features are free to use.Very efficient solution for university and colleges.

Nachteile

Some more features like sliders and ranking should be added in free plan to make it more effective.

In Betracht gezogene Alternativen

Warum SurveyMonkey gewählt wurde

Gründe für den Wechsel zu SurveyMonkey

Vorteile

Easy to use. Used to gather customer data

Nachteile

Nothing! It’s great to use and I recommend

In Betracht gezogene Alternativen

Gründe für den Wechsel zu SurveyMonkey

Vorteile

It's indeed an easy to use solution and fairly simple to implement in other platforms

Nachteile

I would say it would be good to have more advanced and automated options

Vorteile

SurveyMonkey gives you easy access to a survey creator to present to the desired individuals to get the answers you need. It's easy to use on the user's end also.

Nachteile

I haven't run into any issues regarding SurveyMonkey. It's simple and they don't complicate it. That's the path they need to stick with and keep on winning.

Vorteile

I like how easy it is to use SurveyMonkey "out of the box". A form author would have few barriers to customizing and deploying a well-designed and visually pleasing form in a short amount of time.

Nachteile

There is no glaring issue that I have experienced with SurveyMonkey.

Vorteile

1. Best market research survey tool.
2. Can prepare and analyze client feed back and satisfaction survey and reports.
3. Very easy to use user interface.
4. Report compilation of the survey is very easy

Nachteile

Reordering of any big survey questions is a cumbersome task.

Vorteile

I love how easy it was to build surveys. As a Data Analyst every day I have to make many surveys and if can be a quite tedious task but Survey Monkey speads up the process and makes it more enjoyable. This is because I can add customizable questions.

Nachteile

What I didn't like was the pricing. Other alternatives that I know of are free e.g. Google Forms it felt a bit annoying to have to pay for features etc but it's worth the money. But having Google Forms as a free alternative is definitely tempting to switch to.

Vorteile

I appreciate the range of access to their products, that comes at no cost! aka the features that are Free :) I don't use their products enough to warrant a paid subscription, so being able to create a survey occasionally has been great for a committee I'm on, within my organization. Also being able to use polls to gauge real time reactions to changes within our workplace has helped drive pushback to undesired policies and also increase engagement of co-workers from seeing our peers wrestling with similar feelings/concerns, as they are happening.

Nachteile

As a user of a couple survery's that were sent to me from partner agency's - outside of my organization (which I tried to respond to while using my work computer & email) I could not tell if my response had been submitted at the end of the survey. One was to register for a training and the last page of the survey monkey registration questions was very confusing as to whether my information had been processed successfully and if I was in fact done with the registration form. I tried to re-enter the information multiple times but each time ended at the same spot. The page included a header on how to create your own survey monkey product but did not direct me on my status or next required steps. I had a very similar experience when presented with an employee feedback survey from a community based organization and I still don't know whether my survey responses were included in that analysis of work satisfaction!

Vorteile

Easy to use the survey monkey digital product

Nachteile

Most friendly digital product and i recommend to everyone

Vorteile

The clear, quick, short and simple format are most impactful. The product is surely easy to use. My integration process with Survey Monkey was made easy no doubt.

Nachteile

There is only one feature that can be improved is that in case there is any possibility of error in future it can be avoided. The Survey Monkey basic feature in the pricing section has limitations is the reason why its difficult to use. Integration with my existing business was not much difficult.

Vorteile

A no-frills software to capture customer information. Does exactly what you need it to, surveys are customizable and function well. We love using this software for capturing customer information

Nachteile

There isn't anything that stands out as a con for this software, I will say that the surveys could offer more options for customization but it isn't necessary for the performance or function of the software.

Vorteile

I didn’t find survey monkey useful at all. I used it one time for a survey during my subscription and realized it was not worth my money. I requested a refund after a one time use and was told no. I paid $408 dollars to use this platform one time.

Nachteile

The fact that the support team was so unreasonable after clearly being able to see that I did use the platform and still denied my request for a refund.

Vorteile

This is the best platform to use is you want to carry out quantitative research

Nachteile

It has no data analysis, you have to go through another process before you can interpret the data

Vorteile

User-friendly: SurveyMonkey is very easy to use, even for people with no experience in survey creation. The drag-and-drop interface makes it simple to add questions, customize the look and feel of the survey, and set up advanced features like branching and logic.Affordable: SurveyMonkey offers a variety of pricing plans to fit any budget. The free plan is a great option for small businesses or individuals who only need to create a few surveys. Paid plans offer additional features and functionality, such as unlimited surveys, advanced reporting, and data export.Powerful analytics: SurveyMonkey's analytics tools make it easy to understand your survey results. You can view charts and graphs, filter data, and export results to Microsoft Excel or CSV files.Integrations: SurveyMonkey integrates with a variety of other popular business apps, such as Salesforce, Google Analytics, and Microsoft Office. This makes it easy to collect data from your surveys and sync it with your other business systems.

Nachteile

Limited customization: SurveyMonkey's templates and themes provide a good starting point, but you may find that you need to customize the look and feel of your surveys to match your brand or corporate identity.Not ideal for complex surveys: SurveyMonkey is best suited for simple surveys with a few questions. If you need to create a complex survey with multiple branching questions, logic, or other advanced features, you may want to consider a more specialized survey tool.Data security: SurveyMonkey takes data security seriously, but there have been some security breaches in the past. If you're concerned about data security, you may want to consider using a more secure survey tool.

Vorteile

Very easy comfortable rapid and very good resumption

Nachteile

I like every things sometimes surveys are delayed

Vorteile

SurveyMonkey has tons of customizable options for building surveys which is really nice.

Nachteile

It can be a little difficult to use and figure out at times.

Vorteile

Honestly, I like everything about survey, monkey other than the prices are a little low. You have to spend so much time on that survey. It's not really worth it. A lot of the time

Nachteile

The prices on each survey because you can spend 20 minutes on survey and only get 5 cents to me. That's not worth it.

Vorteile

I like the usability and functions, and the ease of use is excellent

Nachteile

The free trial doesn't allow data export

Vorteile

I appreciate SurveyMonkey for its user-friendly interface, versatile survey creation tools, robust analytics features, and responsive customer support, making the survey process efficient and insightful.

Nachteile

Has many limitations in SurveyMonkey's free plan, such as restricted access to advanced features

Vorteile

If you need to do surveys for your research definitely to survey monkey I love to being able to customize each question to my business.

Nachteile

Maybe be able to change that you know the the fonts and the colors and be more customizable that way.

Vorteile

It's a great way to get customer opinions and ratings, but it can also bar used to reply quizzes and other types of questionnaires.

Nachteile

I haven't really experienced any significant cons with SurveyMonkey.

Vorteile

Th etemplate library has dozens of ready-made event-related forms and surveys. It's saved us time from having to design them ourselves, and it's given us new ideas for different fields and question types. The interface also looks smooth and is easy to use for our respondents.

Nachteile

The lower-tier limits are a bit too low in my opinion. We had to upgrade before we could become 100% confident about using it.

In Betracht gezogene Alternativen

Warum SurveyMonkey gewählt wurde

Gründe für den Wechsel zu SurveyMonkey

Vorteile

SurveyMonkey essentially has all the tools you would need to easily set up various surveys. Their customer support as well is always readily available and will assist with any concerns.

Nachteile

The only cons with SurveyMonkey would be the site initially might seem overwhelming. Once the user becomes familiar with the tools and application it becomes quite simple to navigate.

Vorteile

The AI-based helper is really a plus when it comes to building precise and insightful survey questions: a lot of time saved and high quality results.

Nachteile

The price of the plans, it's quite a budget if you are not a pure player but use Survey Monkey from time to time to get insights of Customer satisfaction.

Vorteile

SurveyMonkey provides a quick and simple means of creating surveys to engage with our members. The user interface is clean and attractive and therefore promotes response from our audience.

Nachteile

The format in which questions can be framed is sometimes limiting but an effective solution can usually be developed.

Vorteile

Quick survey ,good content ,smart questions,straight to the point

Nachteile

Sometimes,let's say after a lengthy interaction with a online customer service the last thing I want to do is spend more time looking at my phone and answering questions abou ñbñjkn

Vorteile

Easy to use, drag-and-drop interface, wide range of features, excellent reporting and analytics, mobile app, good customer support.

Nachteile

Pricing : Steep jump Individual plans can jump significantly in price as you upgrade, and team plans get expensive quickly as the number of users increases.
Annual commitment pressure: Some plans require commitment and prepayment for a full year, which can be inflexible for short-term needs.

Vorteile

SurveyMonkey does everything that you will need and with little effort on your part. The surveys that we have all answered and liked in the past can easily be replicated with SurveyMonkey.

Nachteile

The name of the brand is hard to take serious when sending to C-Level execs.

Vorteile

We use surveymonkey internally and externally. We get the opinions and interests of our customers to use them at our best discretion, and it allows us to do schedule, make informed purchases and work with speed because we have that information at our fingertips.

Nachteile

I have not come across any feature that I dislike about it. It gives us exactly what we need and has not had any glitches.

Vorteile

I like that the surveys are very straightforward and easy to understand. The length of each survey i like as well because each survey can be completed within a few minutes.

Nachteile

To be honest I dont really have any cons for survey monkey cause so far I haven't had any negative experiences so far doing surveys with this company.

Vorteile

User friendly, both to create surveys and use them

Nachteile

Comes with ads, can’t predict what they may be

In Betracht gezogene Alternativen

Gründe für den Wechsel zu SurveyMonkey

Vorteile

-SurveyMoneky easily integrates with other applications like Microsoft Teams, Slack, Zoom & more.-There are several templates available for different categories.-SurveyMonkey has a built in analytics dashboard that generates data visualization based on the published surveys.-Recently, they rolled out SurveyMonkey Genius which is an AI that helps us with quick suggestions & readymade questions while creating our surveys.

Nachteile

Free version is limited and not suitable for organizations.Too many emails from their customer support for upsell & features updates.

Vorteile

very rraditional. there are lots of other alternatives.

Nachteile

customer service, non refundabale policy even on unwanted auto renewal

Vorteile

SurveyMonkey is a user-friendly fast to assimilate and caters for wide range of survey needs . The survey process is easy and smooth and the analytics tools are great. Customizing questions feature allows you to tailor the survey to your specific objectives and target audience. This helps gather high quality data that leads to valuable data that in turn helps in well-informed decision-making

Nachteile

Maybe improve on price structure to a more pocket-friendly

Vorteile

Survey Monkey allows us to customize our questions allowing us to obtain only the most important information from our clients for our business needs. This allows us to make the survey sleek, user friendly, efficient and effective! We love the beta version and having the option to make the surveys engaging and enjoyable to fill out!

Nachteile

We have been loving the features so far! We are so happy they came out with the Beta version. It allowed us to customize more freely then the regular templates, and it's just what we needed!

Vorteile

SurveyMonkey is very helpful, easy to understand and it provides a variety of features which help in saving time and boosting productivity

Nachteile

SurveyMonkey is a little bit difficult to understand but that's easy to deal with. it's just a matter of time

Vorteile

It has tons of questions types including a few like the slider that are unique to SurveyMonkey. Lots of customisable options on formatting and overall layout.

Nachteile

The data; it's stuck within SM's system and cannot be analysed live by any external tools like PowerBI or easily brought into Excel on a realtime basis. It's stuck inside and that makes it aggravating.