
Tidio
Über Tidio












Tidio Preis
Tidio bietet eine Gratisversion und eine kostenlose Testversion. Die kostenpflichtige Version von Tidio ist ab 29,00 €/Monat verfügbar.
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- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Quelle der Bewertung
Kleiner Helfer für rund um die Uhr
Vorteile
Benutzerfreundlicher Live-Chat der individuell gestaltbar ist und unseren Kundenservice unterstützt.
Nachteile
An der Software selbst hatten wir bei der täglichen Nutzung nichts auszusetzen. Die Anpassungsmöglichkeiten könnte man noch erweitern für das Chat-Widget.
- Branche: Logistik & Lieferkette
- Unternehmensgröße: 2–10 Mitarbeiter
- Monatlich für 6-12 Monate genutzt
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Quelle der Bewertung
Petfekte Lösung für Email Marketing
Vorteile
Wir nutzen es für Email Marketing und sind sehr zufrieden
Nachteile
Alles ist super es gibt nichts zu verbessern

- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Inexpensive Intercom alternative that scales as you do
Very good as it was a super simple tool to get started and deploy on my website(s) to be able to start answering our user's problems in real-time
Vorteile
The onboarding experience is next none and extremely easy to go from sign-up to deploying on your website. Combining this with the ability to get started without a credit card for $0 is absolutely awesome!
Nachteile
Creating your first or any bot's workflow is very cumbersome and not a seamless experience. Many other tools do this better and doesn't feel so "stiff"
In Betracht gezogene Alternativen
IntercomWarum Tidio gewählt wurde
Price was the biggest driver to switchZuvor genutzte Software
IntercomGründe für den Wechsel zu Tidio
Price and ale-carte options to pick different features and functionality instead of one big subscription with many features we don't use.- Branche: Non-Profit-Organisation Management
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Big Tech and their war against Faith-Based Orgs.
As with a lot of these big-tech enterprises, they are hellbent on silencing faith-based everything. It wouldn't hurt their AI or anyone in the slightest to allow churches or other such orgs to use their AI, but they choose to deny us because we don't follow their secular progressive ideologies. It isn't fair. I know there are lawsuits pending about stuff like this, but in the mean time, churches who want to use technology are forced to fend for themselves and be creative.
Vorteile
It was easy to setup, configure, and manage. It looked good on our website. The Wordpress Plugin worked.
Nachteile
Their VERY restrictive anti-Christian policy which prohibits the use of their AI on a church website. We're a church website! We're not inciting violence or any other horrible thing. We're just listing event times, theology and practice, and lots of pictures and media.
- Branche: Eventservice
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Tidio worked great until they doubled their prices in Dec 2024
We used tidio for over 6 years in conjunction with our tourism website. We set up flows for FAQ and bots to collect people's contact information before an operator could take over.
We shared the operator responsibility between three people which was nice.
Unfortunately in December of 2024 Tidio changed their pricing structure and our bill doubled from $32 a month to $64 a month. This included some kind of promotion because the package we were being migrated to was actually $100 a month! Our credit card was auto charged.
Unfortunately we can't recommend a company that does a bait and switch like this as well as auto charging customers with such an extreme rate hike without notice.
On a side note their android mobile app never really worked well and we missed many visitor chats on the mobile app.
Vorteile
Tidio integrates with WordPress and facebook business very nicely it also provides CRM function with email.
Nachteile
Bad pricing, terrible mobile app and inhonest business practices
Warum Tidio gewählt wurde
Freshch at has a better Price and integration with CRM softwareZuvor genutzte Software
FreshchatGründe für den Wechsel zu Tidio
Tidio has more functions and a nice user interface- Branche: Rundfunkmedien
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Intuitive interface and a Master of Managing Live Chats
Tidio has helped our organization generate several leads, increased customer engagement and provide faster, efficient customer support.
Vorteile
The fact that it combines a number of communication channels into a single easy to use tool. Tidio has a user friendly interface and an easy set up which is easy even for people with limited technical skills.
Nachteile
I tried it on mobile app and it was a little unstable.
- Branche: Konsumgüter
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Quelle der Bewertung
Making Support and sales easy
I use Tidio for my clothing business and it extremely simplified my customer support flow and even helped me generate more sales. When I had issues the Tidio support was always on spot and helped me.
Vorteile
Tidio has a really easy onboarding, strong design and surely one of the simplest to use Dashboards i have seen.
Nachteile
The pricing could be a bit less, but overall no real cons in the product itself.
In Betracht gezogene Alternativen
IntercomGründe für den Wechsel zu Tidio
It was the easiest to use and the best to scale.- Branche: Marketing & Werbung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Kostenlose Testversion genutzt
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Quelle der Bewertung
Customer service seemingly non-existent so we had to leave
It's really too bad that so many companies are turning over human support to cheap options like ai or outsourcing overseas to less qualified workers who are difficult to understand. I don't know if that's Tidio or not. We never got anyone to even respond.
Vorteile
Seemed simple. Good user interface for customers.
Nachteile
I'm sorry I recommended this for my client. It made it angry because he needed help and couldn't get any. They use ai in their own live chat and it couldn't answer his questions, nor could he get around it to get to a human. Neither would they respond to emails. In a fit of anger, he said, "I quit. Find me something else." :(
- Branche: Einzelhandel
- Unternehmensgröße: Selbstständig
- Monatlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Excellent Live Chat Option for SME's
I love using Tidio, I have used other chat apps and this one is the cheapest and easiest for ensuring my customers can always reach out for support via the website. The mobile app is a huge plus.
Vorteile
So easy to set up on Shopify. Intuitive admin lets you set up the chat bot with ease.
Nachteile
Quite difficult to set up conversation flows
- Branche: Verbraucherdienste
- Unternehmensgröße: Selbstständig
- Monatlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Perfect chat for websites
It was and is an excellent tool, I still use it on some websites. The online chat and integration with websites is one of the great things that I really liked. It also has an excellent solution for email marketing.
Vorteile
For years TIDIO has been my number 1 choice for all websites. Very simple to use with an app for computers and smartphones, you can have complete control.
Nachteile
Besides the price I have no other reason to complain.

- Branche: Unternehmensberatung
- Unternehmensgröße: 5.001–10.000 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Quick response to the customer
Sometimes when customers communicated through chat, they had to wait the time that the flow of conversations at the time required to be attended to. Since Tidio was implemented, they do not have to wait because the answers are automatic and are understandable, giving a solution to the question
Vorteile
It has been a fabulous tool to be able to resolve customer queries through live chat much faster, many times without the need to transfer to an advisor. Frequently asked questions that are easy to answer are done by the AI, which reduces the flow of conversations. It helps improve the productivity of operators by being able to focus on more special cases that require more attention
Nachteile
No, there is nothing to dislike about Tidio, the whole process has been fabulous, which benefits the company
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Ally to drive sales with live chat
Tidio has helped us improve customer communication and boost sales significantly. Personalized live chat and automated FAQs allow us to focus on high-value interactions.
Vorteile
Tidio stands out by offering personalized live chat to connect with customers more effectively. It automates FAQs, integrates seamlessly, tracks interactions, and provides detailed analytics for optimized sales.
Nachteile
I have no negative aspects to point out about this tool.
- Branche: Vermögensverwaltung
- Unternehmensgröße: 10.000+ Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
comes with free Whatsapp integration
Vorteile
Has good pricing and even better free seats for few users, I like the application as it provides notification for incoming chat, their new AI works perfectly well in creating auto responses basing on the knowledgebase
Nachteile
Paying separately for every module is making the software expensive, they should consider a suite account that can combine all modules like marketing and customer communication
- Branche: E-Learning
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
One of the best "bang for your buck" chatbot options
Vorteile
Having full control of how your chatbot interacts with customers is huge. The application is very simple to use, even for a non-technical person. The integration with adding it to your website is very straightforward and quick (coding ability required). This has been an excellent tool in our arsenal to increase sales.
Nachteile
At this time, we have tried to implement the automated response feature at least once, which was when it was first offered. It didn't work the way I expected it to or maybe the data we had did not produce any results that would benefit us. I have not gone back to try it again but perhaps it should be revisited. The website and mobile application (phone: Samsung S21 ultra) are extremely slow to load up at times. I almost can't use the mobile application, which is irritating.
- Branche: Kunststoffe
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Great tool
Vorteile
This software allow customize of chart bots and cheaply
Nachteile
Delays in sending notifications hence harding responses made by workers
- Branche: Bankwesen
- Unternehmensgröße: 10.000+ Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Easy live chat tool
Vorteile
Software is easy to use and to embed on the website using the html code, the widget can be customized to meet our needs
Nachteile
no issue with the software at the moment, works fine for me
- Branche: Welthandel & internationale Entwicklung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Perfect,suparvelous and incredibilistic Help Desk and Live Chat tool.
It's a cost-effective and simple to use live chat and help desk solution.
Vorteile
It's possible to streamline and automate customer support services bey ensuring customers receives quick responses to their questions.It's simple to engage and interact with our customers through live chat.It's simple to generate qualified leads with this tool.I like how this increase customer satisfaction.
Nachteile
Tidio works perfectly and smoothly and there isn't anything that I dislike.Tidio increases sales process.
- Branche: Automotive
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Quelle der Bewertung
for the firsts steps on the company it is really good
Vorteile
I like how chat is handled, is easy to set up and speak with clients
Nachteile
As far as I know, could have more functionallities.
- Branche: E-Learning
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Very expensive
Good, but it would be very good if the conversations reached were increased.
Vorteile
It is user friendly, easy to use and intuitive for users.
Nachteile
It is too expensive for the services it offers, for example 40 000 chatbots and only 50 conversations, it does not make sense. 40 000 chatbots is fine, but with that amount you can reach at least 1000 conversations to attract new customers or give help.
- Branche: E-Learning
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Great chatbot and live chat for the customer seervice and sales.
We have been using Tidio since 3 years ago and is one of our main tools to give customer support and get new clients.
Vorteile
Very easy to learn and very competitive price
Nachteile
They should allow the agents to delete messages in cause some error while they were whirting or uploading the worg file.
- Branche: Einzelhandel
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Tidio Continues to get better and Better!
So far so good. Can't wait for any other fun changes.
Vorteile
I Enjoy the Fact that Tidio Has been getting Better as time goes. Really glad of these changes. Quick responses and alerts. Easy to operate.
Nachteile
I dislike The fact that Tidio was not up to date. Somewhat slow at one point you can say. But nothing but good changes Now.
- Branche: Einzelhandel
- Unternehmensgröße: Selbstständig
- Wöchentlich für 1-5 Monate genutzt
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Quelle der Bewertung
Very helpful tool
Overall is brilliant app and best way to connect with my potential customers. I would recommend this platform for every small e-commerce business.
Vorteile
Tidio is definitely the best way to connect to my clients via website. I can quickly engage with my potential customers thanks to this amazing app. It's very easy to install. Just copy and paste the code on my home page no coding skills are required. Brilliant platform especially for small business.
Nachteile
I am satisfied with the platform overall.
- Branche: Sicherheit & Untersuchungen
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
A Chatbot and Live Chat Solution with Some Limitations
Overall, Tidio is a great option for small businesses looking for an affordable and easy-to-use chatbot and live chat software
Vorteile
Easy to use - Tidio is straightforward and user-friendlyMultiple communication channels - Live Chat, Chat Bots, Email etc.Amazing Integration - integrates with popular website builders like WordPress and Shopify, making it easy to add to your site
Nachteile
Limited reporting: Tidio's reporting is not as comprehensive as other chatbot and live chat software
- Branche: Onlinemedien
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Recommended for every e-commerce store
Recommended for every website especially the E-commerce stores
Vorteile
Easy to use with very good UX/UIProfessional and helpful Supportthe sync and connection between the social media accounts is really good
Nachteile
more plans for starters or the small businesses to mix the live chat and chatbots in the same plan
- Branche: Non-Profit-Organisation Management
- Unternehmensgröße: 51–200 Mitarbeiter
- Wöchentlich für Kostenlose Testversion genutzt
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Quelle der Bewertung
Integrated chat AI
Vorteile
Seamless integration with other work tools such as Google Analytics is very impressive and handy.
Nachteile
It seems not to integrate well with Microsoft Applications which are widely spread in the formal sector.
- Branche: Bau
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Kostenlose Testversion genutzt
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Quelle der Bewertung
Chat Bot/Live Chat
So far its been great
Vorteile
As we continue to use this software I fell it will really help improve how we communicate with potential customers. We see more and more clients who want to text or chat instead of call on the phone.
Nachteile
I personally did not implement this product on our website, I outsourced this service to our advertising company.

- Branche: Design
- Unternehmensgröße: Selbstständig
- Monatlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Tidio Review
Good
Vorteile
I like the most this software because it's free and easy to use. If you are a single user who manages their software himself then it is a good software to start.
Nachteile
If you want to use their chatbot then it is so costly.

- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 10.000+ Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
A Catalyst for AI-driven Customer Service and Support.
It is possible to convert our web visitors/leads into more loyal customers with Tidio.I'm impressed with the way Tidio integrates well with multiple tools that I'm already using in our organization.
Vorteile
It is simple to communicate and engage with our web visitors and customers through live chat.It offers 24/7 customer support.It is possible to respond to our customers inquiries with Tidio AI Chatbot.It is possible to solve our customers problems faster with Tidio.
Nachteile
Tidio provides excellent customer support and services hence I have nothing to complain about.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
My remarkable experience with Tidio.An ideal and formidable Customer Service and Help Desk...
Tidio streamlines and automates customer service operations in real-time.
Vorteile
With Tidio, I can easily connect, communicate and engage with our customers using live chat widget.It is fast to respond to our customers questions with Tidio thus increasing customer satisfaction.Tidio provides great customer support 24/7.
Nachteile
I haven't experienced any drawbacks with Tidio since it suits best my needs.
- Branche: Computer-Software
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
le chabot de TIDIO
l'interface est correcte et agréable. Pas mal de possibilité pour faire du marketing, mais ce n'était pas trop notre objectif.
Vorteile
Simple pour mettre en relation un client avec une équipe de technicien
Nachteile
ils n'ont pas intégré ni de base de connaissance ni d'IA pour répondre aux questions

- Branche: Marketing & Werbung
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Great live chat for small businesses
It is a great tool for the live chat and works really well. But if you want to go deeper I would not recommend Tidio.
Vorteile
It is easy to setup and does the job it needs to do. It also has a free option which makes it great for smaller businesses
Nachteile
It is limited for bigger businesses when you want to automate more, and have an more efficient customer service system.
Antwort von Tidio
Hi Julian,
Thank you for taking the time to leave us a review!
We're glad you had a positive experience with Tidio. Your feedback is much appreciated and we will certainly take them into consideration as we evolve the platform. We are working on building creating a more integrated platform that should satisfy the needs of larger customers. Stay tuned!
- Branche: Bau
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
A Comprehensive Help Desk,Customer Service and Chatbot Tool.
Tidio increases out customers satisfaction.Again, Tidio automates and streamlines customer services operations.
Vorteile
Tidio offers excellent customer support with live chat.It is AI Chatbot feature to respond quickly to our customers queries.It is simple to communicate and engage with our customers via live chats.Tidio also offers help desk services.
Nachteile
I haven't encountered any drawback with Tidio because it meets our customer services needs.
- Branche: E-Learning
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
The Tideo Chat Experience
It was good because I synced it to my computer, phone and tablet. I set it to notify me with a ding, so that in most circumstances I would know if someone needed assistance. It isn't an AI chat experience that answers general questions, so emails are used to communicate for all basic information as well as more detailed info.
Vorteile
It helped me to communicate with my customers when I wasn't able to be online.
Nachteile
It is a little difficult to use at first. The learning curve was lengthy for me. Also, I had computer security problems because I was using it with Wordpress and I didn't have a good security running. If using with Wordpress, security must be good and kept up to date. I later found a good free system that solved my problems.

- Branche: Computer-Vernetzung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
L'un des meilleures applications de chatbot
Ça fait plus de 2 ans que j'utilise Tidio sur la conception de mes sites pour mes clients, avec le chatbot que j'intègre pour répondre à l'attente des clients.
Vorteile
Le chatbot avec ses réponses personnalisées et automatisée.
Nachteile
Le faite de ne pas avoir beaucoup de possibilités et n mode gratuit.
- Branche: Einzelhandel
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Lost WhatsApp Sign in after integration
Vorteile
Easy to use, has a nice interface, gives you a great report, and increases your customer range, customers reach you easily, and you can make all social media conversations from one place and that's awesome.
Nachteile
unable to sign in to my WhatsApp account on my phone after integrating with Tidio, we only make conversations through Tidio WhatsApp chatting, and we are unable to sign in to our WhatsApp account through the WhatsApp Application and make conversations from there.
- Branche: Computer-Software
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
intégrer facilement un bot de discution
tidio meilleure plateforme de chat en ligne offrant une sécurité et un espace conviviale
Vorteile
service clientèle rapide.
Plateforme ergonomique et facile d'utilisation avec chat en direct intégrer
Nachteile
jusqu'a présent je n'ai pas encore eu un soucis particulier sur tidio je le recommande
- Branche: Einzelhandel
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Tidio is smart in customer support
Helps me respond to customers who contact us with questions
Vorteile
Easy to install on any website even when you do not have technical knowledge by using the html code snippets
Nachteile
Pricing to remove branding is still too expensive

- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Monatlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
A very stable and complete chat platform
Vorteile
It's definitely easy to use and the way a novice user can quickly learn how to setup a chat and even a chatbot it's amazing. We just have to point our customers to Tidio and they do nearly everything themselves.
Nachteile
Prices could eventually be a little bit nicer or the options included in a basic plan could be a little bit better. Other than that, I think there's not much to say.
- Branche: Marketing & Werbung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Tidio
Tidio is a good software to use especially for this who want a simple software to communicate with clients from their website
Vorteile
It had live chat and with that you can access text or messages sent by visitors or clients who need help in our business
Nachteile
What I don't really like is the quality of the payment plan and what's involved in the package
- Branche: Forschung
- Unternehmensgröße: Selbstständig
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Easy and faster in resolving issues
I use the tool to offer chat on my personal smaller website
Vorteile
The interface and Lyro AI solves questions faster and accurately
Nachteile
Pricing of the solution as the tool is too expensive to use
- Branche: Zeitung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Kostenlose Testversion genutzt
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Quelle der Bewertung
Very dishonest
Referring to state office of consumer protection for prosecution, avoid as it appears to be a criminal company.
Vorteile
Everything worked good during the trial. Not the best solution we found, but good price (we thought) for the features
Nachteile
After trial ended we found out that services that the web site claimed we would have access to on the tier we wanted would be additional cost. Customer support could not agree on why they were doing a bait and switch. Clearly a company with honesty issues, and I would not trust my money with them.
- Branche: Computer-Software
- Unternehmensgröße: Selbstständig
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Cheap live chat software
I use Tidio on a small scale to respond to customer's questions through live chat
Vorteile
AI and chatbots are so easier to use to offer auto-responses to customers using intent data and the quick phrases make responding to questions more easier
Nachteile
Sometimes the notification would failt to pop up making me miss chats in real time
- Branche: Immobilien
- Unternehmensgröße: Selbstständig
- Täglich für Kostenlose Testversion genutzt
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Quelle der Bewertung
Tidio, un module de chat en ligne au top
Vorteile
Le chat en ligne ainsi que la personnalisation des flows.
Nachteile
Le tarif, qui à mon sens, est un peu elevé.
- Branche: Marketing & Werbung
- Unternehmensgröße: Selbstständig
- Wöchentlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Live chat handy low cost tool for sme’s
8 out of 10 considering it’s price point
Vorteile
The free model, the option to set up automated flows
Nachteile
Complex set up on Logier flow sequencing

- Branche: Welthandel & internationale Entwicklung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Kostenlose Testversion genutzt
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Quelle der Bewertung
Logiciel de chat en direct
Vorteile
Tidio est un logiciel très spécial et efficace en chat direct . Ce logiciel me permet de rester en contact avec tout mes clients et de les servir en bonne qualité.
Nachteile
Je n'ai pas d'inconvénients avec ce logiciel.
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Support team is like waiting for Christmas
I got sucked into the Tidio marketing, got excited, decided to add it to our website, and then it would not connect to my domain. I followed the available tutorials, but still couldn't connect it to our domain. I asked for support days ago, and it's been crickets.
Vorteile
Not sure. I can't even get the app working, and the support team has been unavailable for days - another bad sign.
Nachteile
I least like never getting a response from the support team. I can't even tell if this is a good app on not.
- Branche: Möbel
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Quelle der Bewertung
Les chatbots sont parfaits
Vorteile
J'apprécie la fantastique capacité de Tidio à créer des chatbots hautement personnalisables
Nachteile
Bien que Tidio propose des options solides pour créer des chatbots, la personnalisation avancée peut être quelque peu limitée
- Branche: Pharmazeutika
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
UNQIUE
Vorteile
Easiest way of attending to clients in the shortest time at ago
Nachteile
Delay in approvaling accounts and disable them without giving a clear reason
- Branche: Konsumgüter
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Execellent services
Vorteile
Support team is so quick, good and friendly dashboard and quick on loading
Nachteile
the software only has postive impacts a for the min time i have used it
- Branche: Staatsverwaltung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Mult-functional Communication tool for every website!
tidio has been an excellent companion for my company's website. the automated responses divert alot of traffic from our whatsapp lines and enhances overall user experience.
Vorteile
Automated chat features and lead generation
Nachteile
the app has not worked very will since i installed windows 11, as such i have reverted to using the web version and also the mobile version.