Smartsheet

Vorteile

mir hat alles gefallen, besonders die Nutzung davon war richtig easy und flexibel

Nachteile

Es benötigt etwa Zeit für die Einarbeitung, damit man damit tief arbeiten kann

Vorteile

Ja war sie mir hat die Software gar nicht gefallen...

Nachteile

Bedienung gefällt mir gar nicht für ältere Menschen nicht geeignet...

Vorteile

Projektmanagement, Möglichkeit der Organisation im Team

Nachteile

Kundenservice reagiert nicht mehr. Wir haben bezahlt und Smartsheet hat einen falschen Account freigeschaltet. Wir haben darum gebeten, unseren alten Teamaccount wieder freizuschalten. Dafür haben wir auch die Account ID an Smartsheet übermittelt. Leider reagiert Smartsheet darauf nicht. Also bezahlen wir derzeit für einen Account, den wir weder benötigen noch nutzen.

In Betracht gezogene Alternativen

Gründe für den Wechsel zu Smartsheet

Vorteile

With Smartsheet, you can easily create and manage projects, track progress, and collaborate with team members in real-time. One of the most powerful features of Smartsheet is its critical path highlighting feature. It makes it much easier for you to notice any issues early and try to sort them out. Smartsheet is an online tool, so clients, you, and your team members can use Smartsheet from any location and at any time.

Nachteile

Unfortunately, in Gantt chart view, there are limited possibilities to customize the task dependencies. Availability features of allocating various resources do not incorporate part-time availability well enough.

Vorteile

Smartsheet allowed us to improve operational efficiency and quality.

Nachteile

That we didn't use this platform sooner, we continued to use a well known competitor and it was causing inefficiencies we could have resolved by switching to Smartsheet

Vorteile

I like that it connects with resource manager, and that I can assign people to different tasks. I also like the rules you can create. It's quite intuitive.

Nachteile

It feels like a glorified excel sheet, and there are things that are not great. The version history is hard / nonexistent, it doesn't auto save, you can't collaborate with someone in the document -- you have to save and refresh. You also can't track resourcing that changes over time.

Vorteile

Smartsheet offers a wide range of templates that cater to various business needs. It has improved my organizational skills, helped me meet important deadlines, and kept me accountable for tasks that need follow-up. Moreover, it allows me to work even when I'm unable to connect to the private Wi-Fi required by some systems. With Smartsheet, I can access all the information I need without relying on my EHR. It also provides the flexibility to work remotely, whether from a coffee shop or outside on my PC.

Nachteile

Configuring Smartsheet to leverage its full potential can be challenging, and I recognize that I'm not using it to its fullest. I would prefer more detailed explanations over numerous YouTube videos on how to utilize each template. An in-built Smartsheet guide for maximizing integrations would be helpful, avoiding the need for external instructions. While short videos may highlight features, they often fail to show effective integration. The cost of attending the conference is exorbitant. Many colleagues who considered attending were deterred by the conference fees alone, not to mention additional expenses for flights and stay. As someone who frequents conferences, I find the cost prohibitive without the incentive of college credits or certification, particularly for individuals not sponsored by corporations.

Vorteile

Smartsheet is very helpful when keeping track of sales and production. It is similar to excel, but offers a lot more. I also enjoy that you can use it on a mobile device.

Nachteile

Although I do enjoy the mobile version, it can be difficult to navigate

Vorteile

This software package is simple and versatile. Easy to setup, online forms for data collection are very convenient.

Nachteile

Free licence exists for users that need limited feature. However the software pushes hard to get a paid license even if unnecessary.

Vorteile

The data visualization along with the data automation helps to get insights of the data.

Nachteile

The Gantt chart options are to be added more to get a better look ahead & the Cost is higher than that of competitive software.

Vorteile

Good for tracking projects and deadlines/tasks.

Nachteile

Hard to learn all of the features and set up a template.

Vorteile

Fairly intuitive UI and UX. I was brand new to Smartsheet in September 2023 when I joined a department that heavily utilized the tool. I took some of the self-paced trainings (videos) but found that if you are just using it for the basics you can just click around and/or Google your way through the vast majority of it. Overall, I've been a use for 1+ year and like the tool.

I also like that my clients (many of whom do not have a Smartsheet license) can still utilize/access the workspaces I create.

Nachteile

No auto-save?! All the time I add a new row, make updates, etc. and forget to hit the little save button. And it does not save any of the work, it just disappears like I never did it! There is a little banner that pops-up after 10 mins and says something like "It's been 10 minutes since you saved your work" But often the work I'm doing doesn't take a full 10 mins.

This is so annoying and seems like a simple, standard feature. I sincerely hope it's on their road-map as Google Docs has had this capability for years.

Vorteile

Application is easy to use and very powerful features.

Nachteile

Some of the features can get complex at times.

Vorteile

Smartsheet's collaborative tools were very impressive. The feature of sharing sheets with team members, assigning responsibilities, and setting permissions ensured a synchronized understanding among all individuals and facilitated their effective contribution. By improving communication, the danger of miscommunication or duplicated efforts is minimized, which is essential for keeping the project on track.

Nachteile

Smartsheet's adaptability is a strong point, it can also result in discrepancies in how various team members configure and oversee their sheets. In the absence of explicit instructions, this might lead to a dearth of uniformity among projects, hence complicating the task of upholding a unified project management methodology.

Vorteile

Great interactive tool for working with any individuals for projects. Even multi company uses to avoid email big down

Nachteile

Filtering for specific items in the list has to be set up by an admin. Ideally filters can be done easier without having up adjust the sheet. However, once it’s set up it works well. Filtering is done in one list (not the same as excel spreadsheet) harder to find what you want to filter

Vorteile

We get a ton of use inside smartsheet. Our primary use is to document tasks and projects inside one program. Smartsheet allows us to do this, track said items, and easily communicate across the company.

Nachteile

I would not say we have any high cons per say, but if you require more complicated or intricate uses from a task/project management software, you'd be better suited looking at more expensive or higher frills programs.

Vorteile

Smartsheet is great for client implementations. We were able to configure worksheets to meet specific implementation processes. We were also able to provide the client with the ability to update some or all of the worksheets within Smartsheet as well as create a document store for the client so we could keep track of official versions of documents.

Nachteile

I wish there was a less expensive option to allow client users access without paying the additional cost for that.

In Betracht gezogene Alternativen

Warum Smartsheet gewählt wurde

Zuvor genutzte Software

Gründe für den Wechsel zu Smartsheet

Vorteile

I've worked on Smartsheet for many years and have always said it's like Excel but on steroids! My favorite part of Smartsheet is the automation alerts we can create.

Nachteile

That you can't have multiple font colors in one cell. Sometimes the data we enter into a cell needs to have a specific font color which Smartsheet does offer. However, it doesn't allow us to have 2 different font colors in the same cell like Excel has. It would be great to have this feature!

Vorteile

Easy to use with great collaboration features that allow for across team and client communication so everyone stays up to date on schedules or metrics.

Nachteile

I think the sheets and schedule features are a little more robust than their dashboard. Though all parts have steadily improved over the 5 or 6 years Ive used Smartsheet.

Vorteile

Smartsheet is a wonderful tool for me. I use it to create tasks list broken down by project schedule and then can notify key team members about those tasks. They can update whether or not it's been finished so I can keep track of what's been done. I utilize their Gantt charts also to produce project timelines for clients - and in particular clients with whom I have multiple projects, and they can see them all in one place by creating a widget that shows all ongoing timelines in comparison. Very useful.

Nachteile

I think there is a learning curve to it that can be a bit challenging. And finding the time to access learning resources to get up to speed is difficult at times. I'm not sure there's a good answer to that issue - it is what it is.

Vorteile

I like the beauty of Smartsheet templates and the ability to customize them to what I need. I also like how easy it is to integrate with other third-party platforms. Smartsheets houses many of our performance and business process flows and will continue to do so in the future.

Nachteile

I think the platform is easy to pick up and use, but the training aspect left much to be desired. Once you obtain the knowledge to do what you want to do, it is fine.

Vorteile

It is over five years now ever since I started using Smartsheet. It help me track and plan projects in one single dashboard.

Nachteile

Up to date I still use Smartsheet and it seldom fail to accomplish my needs.

Vorteile

This is a more effective and efficient tool for tracking all requests for small projects
It is a user-friendly interface tool as we are all familiar with MS excel.
It's easy to design distinct workstations for various Projects. Even, we can create a separate folder, sheet, and report for each stream within a project.
The ability to notify users and the appropriate team when a task is created or changed. This helps us to efficiently handle our requests.
The audit functionality within each sheet allows us to easily identify the recent changes and updates. So, we have more insights into what is happening with my request

Nachteile

It Would also be nice if we could set a dashboard view as the default view for every user
It has limited functionality when compared to other ticketing platforms. So, the big projects may find some difficulties with its functionalities

Vorteile

Ability to manage Discrepancies and Discounted Cash Flows for internal checks and balances in updating software ,rerouting and transfer validations metrics

Nachteile

Compatibility on different operating systems and pathways dependencies

Vorteile

With Smartsheet, I am able to manage projects and tasks automatically on the go via mobile application.

Nachteile

I have been using it in nearly all agencies that I am currently enrolled and just works fine.

Vorteile

How it automates construction project management procedures is what I like most since I save a lot of time.

Nachteile

It was quite daunting to use some features during the initial setup.

Vorteile

Having the follow-up of each task is the best function because it allows me in real time to visualize the progress that is being achieved with each document or task, the work administration makes it easier to do it together with my work team by having a chat in real time to communicate and support us when needed.

Its initial configuration is easy to implement with the help of support that is needed to clarify doubts that arise during configuration

Nachteile

There is no serious problem that has occurred, it always works perfectly and when there are updates they are easy to implement and get everything back in order

Vorteile

Templates were most helpful for creating instantly new workspace

Nachteile

References are the one where it refer old sheets

Vorteile

I loved Smartsheet with its many collaborative features and functions that enable us to gain knowledge and maintain continuity of support. I always find it easy to achieve continuous follow-up and record updates in real time. I loved the ease of creating main and sub-tables and sharing them with colleagues to add more tasks. The interface is amazing, the AI ​​features for generating formulas are great, the approval and documentation management is smooth and enhances transparency. Smartsheet dashboards are very advanced, I loved the ease of customization and linking them to multiple data sources to display metrics in an organized manner.

Nachteile

Notifications may be interrupted sometimes, and appear all at once. It is not a problem, but it may delay the start of some necessary procedures.

Vorteile

The platform’s logical graphical user interface (GUI) enhances productivity by offering a clear and organized view of tasks, timelines, and dependencies. The layout is not only easy to understand but also customizable, catering to diverse project needs and user preferences.

Nachteile

Although Smartsheet offers various integrations, setting them up can sometimes be complex and require additional configuration. Some users may find the integration process less seamless than other platforms.

Vorteile

It has a user-friendly interface that combines the familiar look of spreadsheets with powerful project management features. Additionally, its robust collaboration tools, such as real-time updates, commenting, and file sharing, make it easy for teams to work together efficiently.

Nachteile

Though Smartsheet has lot of Pros. There are some Cons too. It has Limited advance features, Performance issue with large data sets, and it is expensive when compared with other applications.

Vorteile

Smartsheet streamlines business processes by automating major procedures such as resource management, product management, time & expense tracking, project and portfolio management.

Nachteile

Unlike other PPM tools, Smartsheet have poor UI and outdated dashboard mainly on on-premise software.

Vorteile

I love how you are able to completely customize solutions for your process/problem. If you need an excel spreadsheet with cross functional tools embedded, Smartsheet can do it. If you are simply looking to send out a form and gather some info, Smartsheet can it AND help you visualize it. There are endless use cases where the flexibility of Smartsheet has played a vital role in our project success.

Nachteile

They are slower to roll out very impactful changes brough forward by the community and I feel they have not captialized on bringing some pivot table like features from Excel into the Sheet Summary area of Smartsheet Sheets.

Vorteile

Modular, customisable, fairly rapidly evolving platform. Familiar UI with many common features to Excel / MS products, so very easy to pick up and eventually master. Smartsheet is a bit lego-ish in that you can build more or less anything you want with a mid-level subscription.

The user-populated forums are a really good resource, you'll find plenty of potential and actual answers by simply searching for what you're trying to achieve/fix.

Free users able to collaborate with sheets/reports/dashboards without an account (although not without headaches - see below), which allows for effective collaboration on projects.

Nachteile

Customer support is hit and (mainly) miss. Getting timely answers to account questions is not a reliable process and effective account management seems to be a service Smartsheet would rather upsell than provide as a standard offering.

Some basic functionality is missing, as verified by a few searches on user forums. That said, Smartsheet do roll out updates fairly regularly which can hit the spot, depending on what you're hoping for.

Being able to share with non-account holder colleagues as 'free users' has been great, albeit the onboarding process can be clunky and confusion prevails with Smartsheet encouraging all new users to request a paid account through the main admin, or creating a free trial account, which then needs downsizing to a 'free user'. This part could be much, much more transparent.

Data security. Smartsheet is particularly shifty about where it stores data, and we never managed to get assurances that all our data could or would be stored in the EU, which is a fundamental requirement.

Vorteile

Love the new slick version of Smartsheet which allows me to cross function and collaborate with multiple users from different teams and also helps me set up a level-based permissions to access the sheets which I think is a great help for my business needs.

Nachteile

Some times on the filters, it doesn't fully function or filter out the wanted and unwanted data. Also, the same filters when applied sometimes mess up my entire data set

Vorteile

This is the best tool I have used as a Project Manager. There are so many features that I could write about, but most importantly you will not need additional tools/software to track projects. The ability to track a project, update timelimes based on missed deadlines, share with a customer and have a live document is so important for a successful project.

Nachteile

It is expensive. There is also a learning curve. I would say for beginner level use and just navigating around, it is very user friendly. But like Excel, there are so many things it is capable of and it takes time to figure them out.

Vorteile

A powerful platform with excellent organizational features. I particularly like the ability to create timelines and easily switch between task and Gantt views. creating reports using filters and specific criteria is super helpful in seeing what employees are spending their time on and for getting prompt feedback about projects.

Nachteile

I wish I could sort by more than 3 criteria. Some reports I've made need one or two more levels of sorting or filtering than are available to really focus on what the report needs to tell me.

Vorteile

With Smartsheet, I am able to create and assign tasks automatically.
Tracking time and expenses on projects is also at breeze for 24/7/365.

Nachteile

Smartsheet has proven to be a real-game changer since it has zero errors at the moment.

Vorteile

Switching to this project management software was simply painless! Easily coverts workflow request forms & workflow audimations. Best feature was probably the free trial. By the time our free trial ended we had really become familiar with the software & had really started to depend on it. So purchasing the software was a no-brainer.

Nachteile

The thing that I am most concerned about is the lack of security built into this software. I also found that after signing up for the free trial I received a lot of spam emails from smartsheet. I didn't want to block them because I was very interested in purchasing the product.

Vorteile

Collaboration, communication, taking the work out, automation.

Nachteile

Syntax for Formulas, Limited widgets and dashboard design

Vorteile

It integrates with other tools easily and the mobile app is accessible on the go. I appreciate its versatility in project management and the workflow automation capabilities.

Nachteile

Reports and dashboards can be a bit of a challenge to set up, but once you get the hang of it becomes easy to work with.

Vorteile

The thing I liked the most about Smarsheet was how easily customizable and rich in options projects and the use of the program was.

Nachteile

Diving into Smartsheet can be slightly daunting at first since there are many layers of options and ways to go about managing a project or scheduling out workflow.

Vorteile

I love the project planning features of Smartsheet and using it as an alternative to Excel to track and monitor simple data sets, especially when these need to be shared with multiple people.

Nachteile

Despite having many of the features of Excel, it does not have capabilities such as tabs or pivot tables within a single document. You often have to stitch multiple documents together to manipulate data which can be tricky and a hassle. I would also like it to integrate better with other products.

Vorteile

Ever since I started using Smartsheet, it has never been hectic to manage tasks and projects.

Nachteile

Smartsheet is the most iconic tool that barely has any drawback.

Vorteile

It combines a wide range of features from team collaboration, file sharing to PPM.

Nachteile

I do not come across any challenge when using Smartsheet on my end.

In Betracht gezogene Alternativen

Zuvor genutzte Software

Vorteile

In smart sheet mostly I like the workflows where I can create alerts to manage my actions without manual effort

Nachteile

While creating new workspace from another workspace the references are referring to the old one where we need to change manually

Vorteile

Smartsheet not only offers PPM tools but also has file sharing and team collaboration features.

Nachteile

I crown Smartsheet, I do not find anything hectic on it.

Vorteile

It's feature-rich, especially with the automation capabilities that are baked in.

Nachteile

As with all software, there is a learning curve, but once you get over that, it is a solid application that can solve many types of projects and processes.

Vorteile

Familiarity to other standard office products such as MS Office, ease of use and adaptability based on our project needs. The overall feel is familiar to most as it uses standard business software looks in many key areas but has a large variety of options to suit your specific needs.

Nachteile

There were some limitations in the spreadsheet look and functionality adjustments.

Vorteile

It has been effective and straightforward to plan, manage and track projects with Smartsheet.

Nachteile

Managing programs in my industry has never been hectic ever since I started using Smartsheet.