Showpad

Vorteile

Der Grund, warum wir uns damals für Showpad entschieden haben, ist simpel: Wir wollten das Onboarding unserer Kollegen erleichtern und gleichzeitig die Zusammenarbeit zwischen den Teams wie Sales und Marketing intensivieren, um insgesamt mehr Umsatz zu generieren.

Das Hauptproblem, dem wir als Vertriebler gegenüberstehen, ist, dass das Marketing-Team oft nicht versteht, wie wir uns präsentieren und verkaufen, und umgekehrt gilt dasselbe. Showpad hat es geschafft, diese Kluft zu überbrücken.

Nachteile

Die Plattform war einmal bei uns down - war aber nicht schlimm.

Vorteile

The process for success is in good training and orientation of the sellers, who are the fundamental part for better sales. With Showpad, the proper process is carried out with the correct content so that each of the sellers does their job in the best way possible with fundamental tools for better service and more satisfactory and faster sales.

Nachteile

I have not had any kind of inconvenience, they are good with all their tools.

Vorteile

The product is simple to get a grip of and whenever I've found something puzzling, the support documentation, video recordings and screenshots have been extensive. Not the mention the direct availability of a customer success/support function has been essential to getting the most out of the platform.

Nachteile

A bit more on version controlling would be nice rather than a complete wipe of the existing version with a direct replacement on the asset. The ability to mass assign permissions from the upload window or the ability to adjust the OOTB permissions that default on any newly uploaded assets would be a nice to have.

In Betracht gezogene Alternativen

Warum Showpad gewählt wurde

Zuvor genutzte Software

Vorteile

I
Easy content management, this allows our business to organize and centralize our sales content, making it easily accessible for sales team. Showpad helps our sales team work more efficiently and increases our productivity.

Nachteile

Sometimes, there is difficulty in getting timely support from the customer service team

Vorteile

It is really easyy to use and navigate as a user as the UI is rather clean and intuitive.

Nachteile

From the admin side, there is a lot of features/capabilities missing that to us seem trivial (e.g. it shows when an asset is used in a course, but not if it's used on a page, making it hard to keep the content up to date).

Vorteile

Showpad won our selection process primarily for its ease of use. I handle all new users and nearly all admin work. I don't need to do much to onboard folks as they are able to quickly pick up the tool and get to using it. Love shared spaces and how collaborative they can be. We also really love the pages functionality and extending it's use cases to use for events and more. Content organization is also great in the tool and there are plenty of ways to make it work well for the team. Appreciate the degree of automation which allows me to easily get greater visibility into assets that used to be so much harder to find.

Nachteile

Reporting needs more work. Need better insights and some easier navigation through the available data, particularly for who is viewing stuff outside of the company.

In Betracht gezogene Alternativen

Warum Showpad gewählt wurde

Gründe für den Wechsel zu Showpad

Vorteile

As an admin, it is easy to upload collateral and ensure each document has the accurate tags, information associated. The integration with Google Drive made it extremely easy to get up and running, and the support we received aided in shortening the time to launch. Now, with the team on board and using the tool multiple times a week, I receive data back on what the team utilizes frequently, I am aware of my power users and those who need additional training or information on how to use the tool. In addition, the Shared Spaces is a huge hit for our team. Originally, it was an aspect we didn't push out as we weren't sure how effective it would be. Now, we have most reps producing at a minimum of 5 shared spaces and many reps believe it has helped them in closing business.

Nachteile

Showpad is always sharing product release information and right now there isn't much I dislike regarding Showpad. It has helped our organization a lot.

In Betracht gezogene Alternativen

Gründe für den Wechsel zu Showpad

Vorteile

Intuitive interface, flexible layouts, powerful tracking. Extremely smart search capabilities.

Nachteile

There are some areas to improve in email template customization, announcement design. Nice to have customizable reporting filters (with an opportunity to save them).

Vorteile

During a client presentation, I quickly pulled up relevant sales material with Showpad, which made the discussion smooth and professional.

Nachteile

Uploading and organizing content initially took time, but it became easier as we built our library.

Vorteile

user-friendly interface that is easy to navigate and find the resources that I need.

Nachteile

search functionality could be improved as sometimes it doesn't return the most relevant results.

Vorteile

It is very easy to interface and best to content management .Then the features for analytics also good.

Nachteile

When loading larger files the platform is slow.

Vorteile

What I like most about Showpad is the smoothness of it all. I am also familiar with other content management systems which often have errors, are outdated or don't react / load content as quickly.

Nachteile

From a content management perspective to give you a specific example, I am having trouble relocating files from one folder to another within the experience builder. Perhaps this is due to my lack of understanding but it seems I need to remove the file from the folder location and drag it in again from the content library.

Vorteile

The options to use Course vs Learning Path Development has been an excellent way to manage content and the way users access it. The Experience aspect has been an incredibly interesting feature to include in our training. It allows users to access reference material in a more targeting manner by using a "decision tree" style along with content tags.

Nachteile

The reporting capabilities are not the most advanced as compiling statistics for SCORM courses and external knowledge checks is somewhat cumbersome. I'd like to see more development in how the SCORM modules can be added and accessed.

Vorteile

I've been using Showpad for 2 years, enabling Sales to capture and connect with leads, customers, and KPIs through content management deliverables. We like how easy it is to use, the tools offered, and the customer support.

Nachteile

There is not many things to not like about Showpad. The interface is use to use, albeit, a bit boring with its dashboard.

Vorteile

The support resources in the help centre. I love that you can select the device that you are working on, and that there are written instructions as well as a video to support.

Nachteile

I think that the reporting features can be a tad confusing. When trying to pull reports and stats on external customers, I often find that Showpad is referring to 'customers' as internal Showpad users such as the Sales force, rather than the end user/ external customer that I am seeking.

Vorteile

The Platform allows the uploaded of nearly all file formats for sharing, Presentation Creation, and Customer Presentations. Utilizing a file format system for content similar to a computer, documents can be "tagged" to appear in multiple locations within the Experience.

Nachteile

While the tool is primarily for presentations, it would be useful if the platform allowed you the ability to better edit and work on certain file formats such as .doc, ,PPT, .xls etc.

Vorteile

Simple to use on and offline sales and marketing collateral, works across devices and makes sure our sales team always uses up to date materials when in contact with prospects and customers

Nachteile

In the beginning it took us quite some time to prepare all our collateral and keep it up to date

Vorteile

Showpad is a great place for my entire sales team to know where they can find our entire portfolio of content. And if a piece of content isn't there, they know we have a gap in our information and can submit a request to our team.

Nachteile

Not much, we really like just about everything Showpad has to offer.

Vorteile

Showpad is the best way to share and exchange informations with customers around the world. Keepin the controle of what is shared by teams.

Nachteile

The global cost is important conpare to competitors

Vorteile

It's easy to add (and update) content to Showpad

Nachteile

the search tool doesn't work well so if you don't know exactly what you are looking for (and sometimes if you do) you might have a hard time finding it.I think it can also be hard to manage version control when people are uploading their own versions of documents to collections/experiences/buckets/sections they create themselves

Vorteile

Very easy and quick to update, good search function and great interaction with external partners via ' shared spaces'

Nachteile

the development and update of templates, folders and backgrounds

Vorteile

It's helpful to identify who has leveraged the tool internally, who views content externally, and is simple to use once the content is uploaded

Nachteile

The user-interface can be difficult to navigate and initially set up with content and has been challenging updating content quickly.

Vorteile

It is a great tool to see what kind of resources are used and shared the most, this gives a lot of ideas for future content development. To have this direct feedback is really valuable.

Nachteile

The deployment of HTML-based apps in Showpad seems to be a bit complicated.

Vorteile

Features: iPad app, advanced experiences, smart folders and tagging. Company: Fantastic support team and ongoing development adding customer input to the list!

Nachteile

Integration with Marketo and Sharepoint proved a challenge to achieve.

Vorteile

the ease of use, the opportunity to update content very easily. I really like that the layout is customizable

Nachteile

the fact that if I administrator is updating to the users it crashes the usage to the app

Vorteile

Nice overview of your own products. Implementation of movies possible and links to other files on the pages.

Nachteile

A good structure is needed beforehand, so we didn't have a good start and it was a big mess. Furthermore, it takes some before you know on which way documents can be shared with customers on the best and most easy way.

Vorteile

I like how you make content collections, when experiences are set up right apparently its fantastic but we haven't really had it deployed properly.

Nachteile

The tracking doesn't cc you in sent emails or can integrate in Microsoft dynamics so information sent to customers is missing and it's very difficult to record it in a CRM

Vorteile

My team and cross-functional partners can use Showpad as a landing page for lots of different content and resources.

Nachteile

It feels hard to use and aesthetically lacking.

Vorteile

From the perspective of end users is a powerful tool for your sales org if your company has a strong Sales Enablement process like ours.

Nachteile

As an admin, organizing the content is sometimes difficult and unclear. There are other limitations that are bothersome for example syncing our Google Drive to Showpad is not optimal and requires a lot of steps. I wish there was a way to sync Google Sheets automatically.

Vorteile

Showpad helps us easily manage and share content with the field.

Nachteile

The search function could be improved and more intelligent. It is sometimes hard to find the right files if you don't know the exact naming.

Vorteile

Showpad is great for deploying training to my sales team. It's easy to upload, easy to use!

Nachteile

It can get difficult to navigate around Showpad with accessibility and ease of use. There are a lot of features that I still don't even know how to use!

Vorteile

Most likely & strongly recommended software for sales content storage management and distribution. It offers reports & analytics.

Nachteile

It works slow and some file types are not supported.

Vorteile

I love the ability to create shared spaces that can be accessed by our leads anytime, anywhere. Since our marketing and enablement teams keep the content up to date and stocked with helpful resources, it makes this aspect of selling much easier than it was at prior companies.

Nachteile

At this point, there really hasn't been much that I haven't liked.

Vorteile

The ease of getting to the presentations and other data. As an administrator it is easy to work with and understand.

Nachteile

I would like to be able to do more interactive work within the app but due to the interface with the IPad we cannot do everything we would like, at least currently.

Vorteile

Keep track of who opened what when you are sharing documents or Quote, easy to create collections that you can share with customers.

Nachteile

If you what to share with 10 persons and know who opened the file, you need to create 10 links and it’s time consuming. Otherwise you won’t keep track of who opened it.

Vorteile

I really like the very clean interface and user experience of Showpad. That is why I used this software from beginning on, there is no more accessible solution on the market in my experience. Showpad covers all kind of functions I need in order to communicate and inform my business partners in the most professional way.

Nachteile

I especially like to share case studies with my business partners and prospects. I usually share a link to the PDF. I figured out that the PDF can be a little bit hard to read since the scripture can be a little bit small and hard to read.

Vorteile

What I like most about Showpad is that it is user-friendly, the great functionality, and helps me and my team with content management, sales development reps onboarding and creating and tracking marketing collateral.

Nachteile

Showpad could be the best of all time with many integrated tools.

Vorteile

The ability to add and manage content is very easy to do. Also being able to create experiences is very helpful. It allows for our sales team to use it out in the field with our customers.

Nachteile

The software is European so it can be a bit difficult to get some customer support if you are US based. They do their best, but the time zone is tricky at times.

Vorteile

Ability to access our content anywhere and the ability to check analytics on the users as well as any customers that we send it to.

Nachteile

The administrator platform can sometimes take awhile to load content and can be a bit cumbersome at times.

Vorteile

honestly, nothing about Showpad was working for us. content management was a disaster and trying to go from one module to another was incredibly counterintuitive

Nachteile

Everything about it was buggy, and content was incredibly difficult to manage

Vorteile

The ease of use, the evolving functionality, the ability to have content at fingertips easily and of course the ability to analyze the use of the content used or not used.

Vorteile

Reps love it especially because we had no system in place before for sales content. The UI of the web app is also pretty good and is very customizable which makes it easier to include your own branding.

Nachteile

The back end is notoriously buggy. I am constantly contacting support because there are issues with changes I make in the back end that do not reflect in the web app. There are several features that the competitors have that Showpad does not have. Certain integrations are lacking and the back end analytics are not intuitive.

Vorteile

The offline feature of showpad is great, marketing upload stuff onto Showpad and sales can download the items. Once they have done that they can use it offline. When there is an update it will notify the user and the documents get updated. No more old brochures!

Nachteile

Setting up channels, tags and users is quite some work and the userflow as an admin is one they really need to pay attention. But once setup, for all the other marketeers who upload content its really easy.

Vorteile

As someone who helped develop the tool, the dev side of the app is very intuitive and easy to use. The instructions to help the setup process were great. In the end, we were able to create a tool that our Sales and Marketing teams can use to help educate others.

Nachteile

There was a bit of a trial and error process with setup, but that comes with most development aspects of software and apps. Overall, our team worked through that process well.

Vorteile

Easy to set up in the back end. We migrated from another sales enablement tool, and I was worried it was going to require a lot of heavy lifting to move everything into this tool, but bulk tagging and uploading made it fairly quick - especially considering we have content in 8+ languages and multiple products in different regions.

Nachteile

Can't bulk send content from the software and get the same amount of analytics.

Vorteile

Per my earlier comments.

Nachteile

We had some issues with firewalls and client settings that prohibited the links within the Showpad emails to work for our clients.

Vorteile

We purchased this software to use for interactive touchscreen content at trade shows. We had a short time to get everything up and running, and we were able to do it both because the software is very user friendly and also because the support team was excellent.

Nachteile

Small thing I would like to see changed is better adaptation for use on laptops / desktops vs. tablets and phones. It works on PCs but it's not quite as well maximized for it. It's primarily designed to work on iOs systems.

Vorteile

Its easy to update and organize things. And edits can be seen instantly on web and mobile.

Nachteile

Design is veeerrryyy limited. Im not able to change fonts or customize it to a brand standard.

Vorteile

Great and easy tool for the salesforce to pubish and send marketing content. No more need for piles of printed brochures, everything is digital and easy to share.

Nachteile

The content management can be a lot more user friendly and structured then currently the case. Lots of changes are made to connectivity and front-end applications, but the back-end has rarely changed

Vorteile

We've only recently started using Showpad, but it's already made it much easier for me to find the content I need internally, then make that available to our customers through dedicated areas for them, which then allows me to see what and when they're accessing it.

Much easier and more professional looking than sending via email.

Nachteile

There isn't anything about Showpad that I have found that I don't like so far, but we're only a week or so in to using it.