4,3
Gesamtbewertung
Bewertungen

4,3
Gesamtbewertung
Bewertungen

Über ServiceTitan

Transformiere deine Unternehmen mit der All-in-one-Softwarelösung von ServiceTitan für private und gewerbliche Außendienstunternehmen. Steigere mit leistungsstarken Tools deinen Umsatz um 25 %, stärke dein Team und erhalte Echtzeiteinblicke: ServiceTitan wird von mehr als 100.000 Servicefachleuten und vielen großen Unternehmen geschätzt. Du kannst eine maßgeschneiderte Demonstration erhalten, um zu sehen, wie ServiceTitan dein Unternehmen beim Wachstum unterstützen kann.
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ServiceTitan Preis

ServiceTitan bietet keine Gratisversion. Die kostenpflichtige Version von ServiceTitan ist ab 250,00 $/Monat verfügbar.

Startpreis:
250,00 $/Monat
Kostenlose Version:
Nein
Kostenlose Testversion:
Nein

Alternativen für ServiceTitan

ServiceTitan Erfahrungen

Funktionsbewertung

Preis-Leistungs-Verhältnis
3,8
Funktionalität
4,1
Bedienkomfort
4,1
Kundenbetreuung
4,2
5 von 220 Bewertungen Alle Bewertungen anzeigen
Marlin
Marlin
  • Branche: Bau
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 7.5.2019

Best in the biz

It’s allowed us to be effective with every workflow, from taking calls to following up on jobs.

Vorteile

Feature set and workflows are the best in the industry. Support is top notch. Software is reliable. The pages just load in a snap unlike our last software.

Nachteile

Like any software change, it was a learning curve. But our success team helps us use the software efficiently and answer any questions we have.

Antwort von ServiceTitan

Thank you for taking time to review ServiceTitan and for being a customer. We built ServiceTitan to help contractors like you run their business more successfully.

We look forward to celebrating all of your future successes.

Beantwortet am 8.5.2019
Verifizierter Rezensent
  • Branche: Bau
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 8.2.2021

Service TItan - Windows to Mac for the HVAC world!

EXCELLENT customer service depending on your CSM. We have had several. Current is based out of ATL and they are amazing! Easy to use software, visual and self explanatory. Implementation was smooth but had its share of concerns. I would not import Memberships if I had the chance to do over. It would have been easier for manual import due to revenue recognition issues and membership reporting numbers being inaccurate due to inactive membership types (the imports). Overall great experience tho with the implementation team.

Vorteile

Customer notifications that allowed our clients to see when a tech was in route and location of route. Customer service features, clean, easy to view board and job details can be as detailed or minimal as desired. Ease of function.

Nachteile

Reporting software is slightly lacking. Mobile version is limited for techs on the field. Notifications for reminders are limited to one paragraph/set of content, not different based on business unit. Hardest part - we cannot sell equipment through the system due to the inability for AHRI Matchups.

Verifizierter Rezensent
  • Branche: Verbraucherdienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionen
3
Bedienkomfort
1
Kundenbetreuung
1

3
Bewertet am 19.10.2022

Over excited to be let down.

No good. Lack of support. Lack of communication. Overall I believe the choice I made to take my small, family owned business to service titan is the biggest mistake I made. We struggled with little and help and nearly went out of business as I was busy mostly working on my crm vs growing my business. I do not recommend for small shops. Make sure you have the ability to have a dedicate software manager on your payroll

Vorteile

More permission control's the other software. Extensive reporting.

Nachteile

Where do we begin? Support cannot solve challenges with any other issue other then user error. They always send an email to connect you to you " success manager" who essentially is a middle man between you and the department over what ever feature your having issues with. When the success manager reaches out to you, eventually, it is essentially a scheduled call to set another appointment with the other department. I guess they do not keep records of support calls or forward notes to the success manager so this can be in one call. Marketing pro is way over priced and we could not utilize. Attempted to get out of that when we realized service titan was alot for our small shop to handle. We could never get the inventory feature fully Launched with tracking and sync to quick books. We have not had marketing pro for nearly 6 months and service titan has yet to release our yext listing so we can utilize this. We are still having issues with our listing changing to service titan tracking numbers no longer associated with us, we are loosing leads today due to this. Have reached out multiple times to be told our success manager would reach out and still have not heard anything back. My experience with service titan was great up to the point we signed a 2 year contract believing this to be a God send and quickly turned to a nightmare consuming many late nights and many days working on my software loosing my sanity so my team could keep theirs. We left 3 months ago

Paige
  • Branche: Bau
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 17.4.2023

The Best Field Management Software in the Game!

Overall, Service Titan has improved our business functions 100% and been a vital tool in expanding our plumbing service company!

Vorteile

The mobile app and dispatch board are used daily at our plumbing service company, and they are very intuitive to understand. We love the modern look of Service Titan and the ability to present options to the customer on-site. We have been able to integrate payment processing, financing options, our price book, and QuickBooks Online. Before we used this product, all of these features were separate and hard to keep track of - Service Titan makes it easy!

Nachteile

The on-boarding process is long and tedious, but I do understand they set it up that way to ensure companies have the most success with the product when they go live with it. I would improve the integration with QuickBooks Online to be more seamless with connecting the payments to the invoices and all accounts payable documents.

In Betracht gezogene Alternativen

Housecall Pro und Jobber

Warum ServiceTitan gewählt wurde

SkyBoss looked a little archaic in the UI and you could not integrate a payment processor with the system at the time.

Gründe für den Wechsel zu ServiceTitan

Service Titan has the reputation as the best and we wanted the best. Service Titan was a software we knew we could operate with just a few guys, but also grow with our company to sustain a multi-truck, multi-million dollar company operations.
Peter
  • Branche: Bau
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
4
Kundenbetreuung
4

5
Bewertet am 14.6.2022

The BEST Service software out there for companies!

Very good is the best way I can sum it up. We would not want to be with another company.

Vorteile

The abilities are rich and continue to be added to over time with the system. They are continually improving based on feedback from their customers.

Nachteile

Because it is such a big and complete system there is a LOT to learn. They work to make it easy to understand but it can still be difficult. You need to make sure you have a good success manager. in the service titan network your guide and helper is called a success manager. Demand one that will work with you to be successful.

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