Über Rezdy

Rezdy ist eine cloudbasierte B2B-Lösung, die Reiseveranstaltern hilft, ihre Produkte auf Websites und diversen Vertriebsnetzwerken zu verkaufen. Die offene Plattform der Lösung hilft Nutzern, interne Systeme und Webanwendungen mit der angebotenen Buchungsmaschine zu integrieren.

Die Plattform funktioniert mit mehreren Webseiten, einschließlich WordPress, Joomla und Drupal, was bei der Integration des Buchungsformulars hilft.

Rezdy stellt seinen Nutzern Techniken und Plug-ins zur Verfügung, damit die Produkte Online-Kunden erreichen können. Die Lösung hilft Vertriebskanälen wie Online-Reisebüros, Marktplätzen und Hotelketten dabei, mehr Produkte zu finden und auf diese zuzugreifen, um sie ihren Kunden anbieten zu können.

Zusätzlich bietet Rezdy Funktionen wie mehrsprachige Unterstützung für Buchungsformulare, Integration von Social Media und SSL-Schutz nach Industriestandard. Die Lösung verwendet PayPal für alle Transaktionen.

Rezdy ist auf mobilen Geräten konfigurierbar und kann mit verschiedenen Internetbrowsern wie Google Chrome, Internet Explorer, Safari und Mozilla Firefox verwendet werden. Die Preise verstehen sich pro Monat. Support wird über ein Online-Forum und Telefon geboten.

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Rezdy Video
Rezdy Software - 1 - Vorschau
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Rezdy Software - 4 - Vorschau

Rezdy Preis

Rezdy bietet eine Gratisversion und eine kostenlose Testversion. Die kostenpflichtige Version von Rezdy ist ab 49,00 $/Monat verfügbar.

Startpreis:
49,00 $/Monat
Kostenlose Version:
Ja
Kostenlose Testversion:
Ja

Alternativen für Rezdy

Rezdy Erfahrungen

Funktionsbewertung

Preis-Leistungs-Verhältnis
4,2
Funktionalität
4,4
Bedienkomfort
4,4
Kundenbetreuung
4,4
5 von 227 Bewertungen Alle Bewertungen anzeigen
Diego
Diego
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
0

5
Bewertet am 14.5.2022

A flexible tool that helped us during a long low-occupancy period

Vorteile

Easy of use & setup, great support and good technical documentation if you use the API and webhooks for setup taylor-made tours and activities. If you are starting up, It is a very good way to prepare your company for growth.

Nachteile

Lack of payment integration with LATAM countries.

In Betracht gezogene Alternativen

Checkfront

Warum Rezdy gewählt wurde

To reduce costs and improve our operation strategy considering a low occupancy period because of covid-19 we needed a solution that provides us flexibility at the moment to setup availability of specific tours & activities.

Antwort von Rezdy

Hi Diego, we're delighted to see that our products have been beneficial for your business, especially during a challenging low occupancy period.

Thank you for taking the time to provide us with your valuable feedback, we really appreciate this.

Kind regards,
Customer care team

Beantwortet am 23.5.2022
Viktoria
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 5.2.2021

Great B2B solution for booking tours

We used it to book tours with operators directly and through API. This was the only booking system we used that had an API stable enough to never create any issues. We did not have one single instance of bookings failing because of the API which made Rezdy the absolute champion of API bookings.

Vorteile

Rezdy is an amazing solution for booking tours. It comes with a marketplace (which is surprisingly uncommon in the world of booking software) and its interface is clean and polished. It is an absolute delight working with this app and it is definitely one of the booking solutions I keep on coming back to.

Nachteile

Rezdy is expensive. I don't mind it, as it is a great tool, but for small companies it could be hard to justify such a price tag. I will, nonetheless, absolutely recommend to pay for Rezdy as it is worth the money.

In Betracht gezogene Alternativen

Bókun

Gründe für den Wechsel zu Rezdy

Rezgo has the cleanest interface of all available booking systems we test-drove and it has the most stable API.

Antwort von Rezdy

Dear Viktoria,
Many thanks for taking the time to provide us with your valuable feedback, we really appreciate this.
Kind Regards
Hemant Malhotra
Global Customer Operations

Beantwortet am 16.2.2021
Frank
  • Branche: Freizeit, Reisen & Tourismus
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionen
2
Bedienkomfort
3
Kundenbetreuung
2

3
Bewertet am 19.2.2019

Too many missing features

Test thoroughly before you go with rezdy. If you find some topics which are not satisfying your demands, be prepared that you will never get it implemented. I'm rezdy customer since 2016, I know what I'm talking about. I'm still with rezdy because I have too many products in there and my staff is trained to address the shortcomings of rezdy with a bunch of workarounds.

Vorteile

Rezdy is fairly easy to use, if you have products with fixed timings (e.g. tours that start at fixed times and have fixed durations). And if you only need english as language.

Nachteile

There are many cons:
- no native multi-language support (e.g. emails can't be configured for different languages)
- rental products with open timings (means the customer can enter the start and end time) are basically unmanageable. in addition rezdy has blocked resource management for rental products, so forget it to manage your rental equipment with rezdy
- email handling is very bad: you don't see emails that where sent out (just the time stamp of sending, but not the content). You can't configure own email templates, you're stuck with the fixed set of email templates that rezdy has implemented. Say you need different emails for guided tours and for rentals, or different emails for different product status (pending, confirmed etc), rezdy does not offer a solution for this
- handling of feature requests is very very poor. They even closed the forum for feature requests some months ago, with no substitution as of now. If you send them a request as email, they let you down most of the times, saying "we don't have this feature" and "there is no ETA when it will be implemented", and to top this behavior, your ticket is always being marked as "Solved", with no chance for you as a customer to follow up on open requests. Rezdy seems to think that if they replied in an unsatisfying way to the customer the topic is "solved" ....

Amanda
  • Branche: Gastgewerbe
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 5.11.2020

Take your small tourism business to the next level...

Having control of my booking platform and availability is key to running a small business and most importantly having AUSTRALIAN based help-desks, with key staff you get to know is FANTASTIC! The guys in tech support do a GREAT JOB!

Vorteile

The flexibility and adaptability to make it work for our small tourism business and the time saving benefits; it increased revenue immediately and gave me the time to work outside of our business also.

Nachteile

There were some challenges during COVID processing Refunds for Cancellations (this proved difficult and was too long to get resolved at a critical time); the layout / format for email notifications is "clunky" and needs improvement; sample/templates for emails (based on industry) would be useful.

In Betracht gezogene Alternativen

FareHarbor

Gründe für den Wechsel zu Rezdy

Aligned with Bookeasy (used by our Regional Tourism Organisation) and referrals from Industry Partners.

Antwort von Rezdy

Dear Amanda,
Thank you for taking the time to provide us this valuable feedback.
This is all very helpful to us to continue to make improvements and I will make sure this is forwarded to the right teams.
Kind Regards
Hemant Malhotra
Customer Services Manager

Beantwortet am 9.11.2020
Stephanie
  • Branche: Freizeit, Reisen & Tourismus
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 12.11.2020

Rezdy is a gamechanger for your business bookings

When changing a system within your business structure, it is always an apprehensive time. We had been doing manual bookings for years. If I had known how much Rezdy has simplified our bookings and how professional this move was for our business I would have done this years ago. Have never looked back since using Rezdy.

Vorteile

The support from Rezdy is outstanding, from integrating a booking system into my business to the everyday questions I may have. You get to speak with the team that design the product and that is incredible.

Nachteile

Rezdy are so receptive to feedback or implementing a design feature that you perhaps suggest, there is nothing that I don't like about the software.

In Betracht gezogene Alternativen

FareHarbor

Gründe für den Wechsel zu Rezdy

It was designed and concepted from a tour operator business owner. I thought that showed what was needed in a booking platform because he was in the touring industry.

Antwort von Rezdy

Dear Stephanie,
Many thanks for taking the time to provide us your feedback, we really appreciate this.
Kind Regards
Hemant Malhotra
Customer Service Manager

Beantwortet am 17.11.2020

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