--- description: Reviews zu ServiceMax Software: Systemübersicht, Funktionen, Preisinformationen und Ratings & Reviews. Entdecke kostenlose Live-Demos und vergleiche ServiceMax mit ähnlichen Programmen. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: ServiceMax | Bewertungen, Preise und Demos – SoftwareAdvice DE --- Breadcrumb: [Startseite](/) > [Software für die Disposition von Wartungspersonal](/directory/411/service-dispatch/software) > [ServiceMax](/software/153874/servicemax) # ServiceMax Canonical: https://www.softwareadvice.de/software/153874/servicemax Seite: 1 / 3\ Weiter: [Nächste Seite](https://www.softwareadvice.de/software/153874/servicemax?page=2) > ServiceMax bietet leistungsstarke Außendienstfunktionen in einem komfortablen, cloudbasierten Format. Das System umfasst Funktionen und Tools zum besseren Management von Technikern im Außendienst, Kundenverträgen und Kundenservice. > > Bewertung: **4.3/5** von 43 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.3/5** | 43 Nutzerbewertungen | | Bedienkomfort | 4.0/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.1/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 3.8/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.1/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: ServiceMax - **Region**: Pleasanton, USA - **Gegründet**: 2007 ## Gewerblicher Kontext - **Startpreis**: 0,01 $ - **Zielgruppe**: 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Windows (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Deutsch, Englisch, Finnisch, Französisch, Italienisch, Japanisch, Schwedisch, Spanisch - **Verfügbare Länder**: Australien, Deutschland, Kanada, Vereinigte Staaten, Vereinigtes Königreich ## Funktionen - API - Abrechnung & Rechnungsstellung - Aktivitäts-Dashboard - Aktivitäts-Verfolgung - Alarmfunktion / Benachrichtigungen - Angebote / Schätzungen - Anpassbare Berichte - Anpassbare Felder - Anpassbare Formulare - Arbeitsauftragserstellung - Arbeitsauftragsverwaltung - Aufgabenplanung - Auftragnehmer-Management - Automatisierte Terminplanung - Bedarfsplanung - Berichterstattung / Analyse - Berichterstattung und Statistik - Bestandskontrolle - Bestandsverfolgung - Budgetierung/Prognosen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Software für die Disposition von Wartungspersonal](https://www.softwareadvice.de/directory/411/service-dispatch/software) ## Ähnliche Kategorien - [Software für die Disposition von Wartungspersonal](https://www.softwareadvice.de/directory/411/service-dispatch/software) - [Auftragsmanagement Software](https://www.softwareadvice.de/directory/500/work-order/software) - [Software für Garagentore](https://www.softwareadvice.de/directory/4180/garage-door/software) - [Planungssoftware](https://www.softwareadvice.de/directory/4738/scheduling/software) - [Terminplaner Software](https://www.softwareadvice.de/directory/4731/appointment-scheduling/software) ## Alternativen 1. [Limble](https://www.softwareadvice.de/software/34626/limblecmms) — 4.8/5 (743 reviews) 2. [Jobber](https://www.softwareadvice.de/software/3660/jobber-lawncare) — 4.6/5 (1420 reviews) 3. [ServiceTitan](https://www.softwareadvice.de/software/155551/servicetitan) — 4.3/5 (325 reviews) 4. [eMaint CMMS](https://www.softwareadvice.de/software/1926/emaint-x3) — 4.5/5 (384 reviews) 5. [Housecall Pro](https://www.softwareadvice.de/software/7729/housecall) — 4.7/5 (2739 reviews) ## Nutzerbewertungen ### "A great tool for long term quality work" — 5.0/5 > **Bianca** | *19. Februar 2026* | Elektrische/elektronische Fertigung | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: The traceability of tasks is a standout feature for anyone in the engineering industry. It provides a full, timestamped trail for every task/ issue in the asset, showing exactly who worked on what part and when. > > **Nachteile**: Navigating through multiple screens just to close out a simple task or update a status can be frustrating for technicians who just want to get the job done and move on. > > ServiceMax replaces a "fix it when it breaks" mindset for a proactive, audit-ready approach. It is a a smart long term tool if your priority is high-precision work and keeping your safety standards working. ----- ### "Best Tool for Field service Operations" — 5.0/5 > **Verifizierter Rezensent** | *30. Januar 2025* | Medizinische Geräte | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Servicemax Helps Business to dispatch work orders for any field service operations. Provides a wider visibility on Cases and work orders which helps technicians to easily work one those items. > > **Nachteile**: Sometimes Servicemax Url becomes unresponsive if there is any global outage and it take more time for product team to resolve those > > I have a total of 3 years experience in Servicemax ----- ### "ServiceMax - Really? Isn't it Time to Give Up?" — 1.0/5 > **Verifizierter Rezensent** | *10. Februar 2020* | Computer-Software | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: \* I enjoyed using ServiceMax when they were backed by General Electric (GE). \* ServiceMax is compliant and works which is always a plus. > > **Nachteile**: \* ServiceMax has identity issues because the platform sits on top of Salesforce. Salesforce sold off ServiceMax years ago to GE, then GE sold it off to a private equity company. \* ServiceMax is clunky and moves at the pace of molasses. > > It has been a horrible experience and a lot of their tenured leaders have left over the past couple months. ----- ### "ServiceMax Review" — 5.0/5 > **Casey** | *15. August 2018* | Medizinische Geräte | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Overall the software does what its intended to do. It allows our Field Service Technicians better visibility to their workload and a one stop shop for completing service reports, ordering spare parts, visibility for upcoming preventive maintenance visits, a heads up on instrument technical updates, etc. It also provides dispatchers and Service Managers with the information necessary to realign jobs and stay on top of the day to day. From a support standpoint, I find the system is fairly easy to learn and setup. There is a learning curve to getting started but the documentation is great and the SM community is fantastic. > > **Nachteile**: ServiceMax configuration needs some type of versioning or configuration tracking. It also needs an audit trail of who changed what and when. May times I go behind someone and have issues to find out what they may have changed inside of an SFM. The Preventive Maintenance plans and triggering PM Work Orders process seems like it could be simplified a bit. There seems to be a lot going on and it makes the overall process a little complicated. > > I think ServiceMax was a good choice for us. ServiceMax has by far one of the best customer support systems I have had the pleasure of dealing with. Everyone at ServiceMax seems to be extremely knowledgeable and always happy to help or find the right person to help. Recently we had the need for tracking specific tools used by our Technicians. These Tools require calibration on a specific intervals and using a tool outside of its calibration expiration is a a regulatory concern. Before, this tracking was done manually via a spreadsheet and audits on this process were poor. I was able to build custom objects in Salesforce and then leverage ServiceMax to create the functionality that allows our Service Center to easily manage the Tool Calibration process and improve regulatory compliance. This included automatic notifications when tools were due for calibration, when tools ship to and from our Service Center and the ability for Technicians to view, receive and ship Service tools from the ServiceMax mobile application. ----- ### "My Servicemax Review" — 4.0/5 > **Brandon** | *14. Juni 2022* | Umweltdienstleistungen | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: Generally easy to find historical WO information and information on technicians. Once WOs are created, it is very easy to change or update details on the WO. > > **Nachteile**: I wish there was a more accessible way of determining who is available from a particular service team for a particular project scope directly from the WO page. I find the current process clunky. ----- Seite: 1 / 3\ Weiter: [Nächste Seite](https://www.softwareadvice.de/software/153874/servicemax?page=2) ## Links - [Auf SoftwareAdvice anzeigen](https://www.softwareadvice.de/software/153874/servicemax) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Strukturierte Daten