TrueContext

Vorteile

ProntoForms is a mobile-friendly platform that allows for quick and easy creation and customization of forms. With just a few taps, data can be collected and submitted, making it convenient and efficient. It serves multiple purposes including inspections, audits, surveys, and more, catering to a wide range of needs. Additionally, ProntoForms offers seamless integration with other software systems such as CRM and ERP, enabling smoother workflows. To ensure the security of collected data, the platform employs industry-standard measures.

Nachteile

ProntoForms pricing can be costly, particularly for larger businesses. However, the platform offers a diverse selection of pricing plans, allowing businesses to choose one that aligns with their budgetary constraints. Although ProntoForms provides ample customization options, it does have certain limitations to be aware of.

Vorteile

The ability to take pictures and efficiently organize submission destinations, including renaming images, creating folders, and sending automated emails, was a game changer.

Nachteile

The 20 MB submission size limit can be restrictive, especially when dealing with large image files. While email limitations are understandable, the low submission size on SharePoint seems unnecessary. However, the TrueContext support team was very helpful in resolving this issue and finding a suitable solution for us.

Vorteile

There aren't many positives if any I can say about True Context as it sits now. It is a data collection center. For an upcharge there are other analytics capabilities that other companies roll into one standard price.

Nachteile

Smart logic works less than 50% of the time when you have long forms that require a lot of smart logic. The analytics you get is practically nothing. You have to build a power BI or another spreadsheet to decipher the data collection, so in theory, you are paying for multiple services that could be done with one provider. (Safety Culture and Predictive Solutions are two that are one-stop shops for data and analytics).

Vorteile

The customer service has been pretty helpful. Overall, I would say the ease of use for the mobile platform has been most enjoyable.

Nachteile

Restrictions pertaining to the design of some fields/tables.

Vorteile

I appreciate the tool's functionality and capabilities. Over the past 10 years, I have not only introduced it but also administered and created numerous forms for two different employers.

Nachteile

There are two key areas I’d like to see added or improved. First, it would be great to have a video capture field feature. Second, an easier WYSIWYG tool for creating custom outputs would be very beneficial.

Vorteile

The amount of input types that can be used in the forms.
The possibility to link it with Salesforce Servicemax.
The fact that it has sections and sub sections for the forms.

Nachteile

Limited use of the templates. Does not allow to change the resource image used in the template. Same resource image for every question using the template.
Too many steps to create a resource image.
Lack of options to apply some settings to multiple objects.

Vorteile

1) Simple to use, but many other mobile forms products are also simple to use.2) Customizable forms: Conditional logic, repeatable sections, and ability to perform math calculations makes ProntoForms also suited for use in Sales Forms.3) Enterprise Edition features: Using web-linked forms, team form completion hand-offs, specific types of form dispatching & data routing, camera to text conversion, and workflow settings...are all fantastic to save time and money.

Nachteile

1) Web-linked forms cannot pull from data sources (yet). They are working on this.2) No integration with DocuSign, and not enough features built-in to replace DocuSign (however we have not found any other mobile forms platforms that integrate with DocuSign, so this is more of a feature request than a dislike). We use ProntoForms for many departments including having customers sign sales contracts. We need the ability to send a form to a customer for signing. We look forward to the day we only need ProntoForms and no longer need to include a separate electronic signature platform in our sales process.

Vorteile

Very easy to implement, start with the design and deploy first form. Superb documentation - with a bit of patience it can solve most of the issues. Great API and decent amount of connectors for painless integrations.

Nachteile

Conditional logic might be quite annoying and requires a lot of workarounds to achieve desired outcome. Customer support rarely solves those more challenging problems.
Still many features are missing like e.g. ability to dispatch attachments that could be submitted with the form.

Vorteile

What was really appealing to me about TrueContext was that it’s pretty user-friendly, with customizable forms. This makes it easy for the inspectors in the field to use it at their convenience, thus enhancing data collection in an organized manner that improves precision and speed of vehicle inspections.

Nachteile

On the other hand, what I have not liked concerning TrueContext is that occasionally, data synchronization can be a bit slow particularly in areas with poor network coverage hence leading to delays in information processing.

Vorteile

What I like the most is how easy to use and practical TrueContext is.

Nachteile

This isn't related to the functionality of TrueContext, but some of the blank spaces that aren't required to be filled (for me at least) ask for some information unknown to me.

Vorteile

The ability to create complex forms that have a simple flow and are easy to follow for the end user. Multiple users have access to multiple forms or single forms and the completion and submission process is very simple.

Nachteile

A very complicated menu system at times. Trying to locate certain settings can be time consuming.Prontoforms are also constantly attempting to move us to their highest tier.A heavy turnaround in management representatives.

Vorteile

ProntoForms helped us to standardize our new hire/termination workflow, ensuring that required data is entered and delivered to the correct staff.

Nachteile

They need an easier way to have forms sent using the email address of the user filling out the form.

Vorteile

The UI is clear, quick, and fluid, making it simple to use and configure. ProntoForms and Salesforce are very well linked. We have seen a decent improvement in productivity, which has been fantastic for our business. The software is extremely user friendly and has simple navigation.

Nachteile

I don't have any dislike for this tool at all love using it.

Vorteile

The Purchase orders and Extra work orders make the move smoother.

Nachteile

Sometimes the forms get lost in the cloud.

Vorteile

How user friendly and easy to use the program is

Nachteile

It takes an expert to get anything fixed

Vorteile

ProntoForms is a best data collection platform, it helps me in the data collection. The platform offers a wide range of features, including form customization, data visualization, and integration with other business applications. My team and me use this platform to collect data on website traffic, user behavior, and other SEO-related metrics

Nachteile

Cost of this platform is somehow higher as compared to other platform. But it provide more features than other platform. So, its price is not an issue.

Vorteile

Incredibly easy to use for the end-users, and the formbuilder improves every year with more features

Nachteile

Sometimes new features are implemented/unlocked and it's tough to rebuild older forms to use themFor example: We just upgraded to the highest tier and unlocked templates, but I will have to rebuild our old forms to start using the template feature

Vorteile

ProntoForms provides businesses with the ability to create custom mobile forms that are specific to their needs. These forms can be used to capture data in real-time, even when offline, and can be customized with a range of input fields, including photos, signatures, and GPS location data. By digitizing data capture and automating workflows, ProntoForms can help to improve the accuracy of the data that businesses collect.

Nachteile

ProntoForms has a wide range of features, which can make it overwhelming for users who are not familiar with the platform. This can lead to a steep learning curve and may require additional training for some users.

Vorteile

Offline use, immediate receipt of forms to enable us to process and send to clients

Nachteile

Ability to build specific forms for individual sites

Vorteile

Easily submit paperwork from the field and get the information we need to both our office and customers.

Nachteile

Refresh does not always work as it should, paperwork gets "hung up" in the sent and does not get submitted on time without the user having to reconcile.

Vorteile

The product works well and helps to keep required forms in a central place with easy access by all.

Nachteile

Customer support is lacking on many levels.

Vorteile

A user-friendly software that enables the creation of forms and workflows is available to eliminate the need for manual data recording. The software seamlessly integrates with Salesforce, serving as a system of record, and eliminates the hassle of tracking down paperwork or deciphering illegible handwriting. Additionally, customer signatures can be captured directly into PDF reports, simplifying the process of providing reports to customers. This all-in-one platform provides full integration, streamlining the process and increasing efficiency.

Nachteile

Although it may seem daunting at first, our organization made the initial setup of ProntoForms overly complex. However, ProntoForms has recently launched ProntoForms University, providing users with the opportunity to learn at their own pace and gradually increase complexity as they become more comfortable with the software. This allows for a smoother transition and a more user-friendly experience.

Vorteile

In my role as an administrator, I find ProntoForms' Form Builder to have a simple and intuitive interface, which makes creating forms a quick and effortless process. The seamless integration between ProntoForms and Salesforce has proven to be incredibly valuable to our team, as it enables us to easily transfer data across multiple sites and centralize all available information in one location within Salesforce. Moreover, the platform's ability to generate a PDF version of the completed form upon submission is a highly sought-after feature among our customers, which only ProntoForms is able to provide.

Nachteile

My experience with ProntoForms has been less than satisfactory due to the limited capabilities of its standard reports, which necessitate the use of its integrated BI tool. Establishing data sources on a question-by-question basis can be time-consuming and laborious, making it challenging to merge various questions in one go. Although the process becomes easier with practice, the documentation provided by ProntoForms for these inquiries is unclear and lacks adequate explanations.

Vorteile

Customization and ease of use is not complexed at all.

Nachteile

Many features not included in what we needed the platform for

Vorteile

easy to use and set up, gives an immediate benefit to the operation, great customer support when needed

Nachteile

none witnessed, the experience for us was very easy and straightforward, we are lucky as we had someone in our team who is very techie so that made it a little easier to understand and get it working

Vorteile

Easy to build forms and if support is needed, the team at True Context/Pronto Forms are very helpful.

Our company is happy using this system for all our form submissions!

Nachteile

We are unable to add logos/diagrams to our forms unless we pay extra fees. This should be a standard. For example, the health and safety area. Why can't we add logos for people to understand better instead of having to read everything.

Vorteile

Ease of rolling out new forms, and having some revisions control.

Nachteile

Not very good at data analysis, clunking UI for managing forms.

Vorteile

The seamless ease of use within the mobile app.

Nachteile

The difficulty when integrating between box. There is no feature to plot all submissions on a map simultaneously.

Vorteile

Easy to use and increased productivity in the field

Nachteile

That you can't run 2 reports in a day without capturing the people from the first report. It is a pain to manually have to delete reports previously dispatched.

Vorteile

Very easy to handle once everything is configured correctly.

Nachteile

You need a lot of knowledge of the program to understand how it works

Vorteile

It is pretty easy for me to administrate user accounts, as admin i can manage all the accounts really fast and accurate.

Nachteile

The visualization of the forms in small mobile phones like iphones mini

Vorteile

What I like most about TrueContext is ease of use. I'm not very techy, but I am still able to navigate to what I need.

Nachteile

What I like least about TrueContext is that I am unable to delete forms I no longer use.

Vorteile

Ease Of Use. Keeps me organized. Field Technicians stay on task

Nachteile

Formatting can get confusing. Reports get stuck in outbox sometimes

Vorteile

ease of use on webpage and app to input data and compile data

Nachteile

the filtering options arent the easiest to use

Vorteile

TrueContext has a very user friendly interface that allows for forms to be designed quickly. Overall, it is a tool that captures / integrates data very easily.

Nachteile

TrueContext does offer custom integrations; however, the process to do so requires more effort and energy. It is doable with the right support. It is important to note users should consider the cost to use and maintain the software.

Vorteile

Ease of management and use, and the great Support by Support Team.

Nachteile

App layout for Mobile users, some of them fail to find important fields.

Vorteile

The easy troubleshooting that you can do when the application shows issues, forms are easy to understand and find. Dropdown menus and fields are very effective for registering information.

Nachteile

Sometimes forms get discontinued. It can be frustrating to lose information when exiting the application without saving a draft.

Vorteile

It allows me to see details of the jobsite in real time.

Nachteile

The team cannot share notes with each other and it only allows one person to upload notes.

Vorteile

it's so intuitive to prepare a checklist

Nachteile

Sometimes is so slowly if the checklist is very big

Vorteile

Integration with datasources, multi-platform availability.

Nachteile

Lack of programming/personalization features, image resources limitation, missing productivity features for extense forms (drag-and-drop features, move multiple questions, templates that allow different pictures).

Vorteile

The reports are visible immediately after submission.

Nachteile

The option to conduct a key word search is limited

Vorteile

TrueContext helps a lot with my daily structural inspections, just with one click i am able to submit a form with photos to the clients and automatically to my cloud.

Nachteile

Probably the beginning phase, when you are building the form, it takes time to understand how to do it.

Vorteile

I can't find any pros as they misrepresented the evaluation period.

Nachteile

The company misrepresented the contract. Very shady sales practices.

Vorteile

This product is extremally easy to use and adapt to. we have multiple people using the mobile app and in the years we have been using this we have only ran into a few snags that were easily fixable.

Nachteile

really cannot say anything bad about using the products.

Vorteile

ProntoForms is a mobile-friendly platform, and using this forms can be created and customized quickly and easily, and data can be collected and submitted with just a few taps. It can be used for a variety of purposes, including inspections, audits, surveys, and more. It can also be integrated with other software systems, such as CRM and ERP, to further streamline workflows.It uses industry-standard security measures to protect data collected through its platform.

Nachteile

ProntoForms can be expensive, especially for larger businesses. However, there are a variety of pricing plans available, so businesses can find one that fits their budget. While ProntoForms offers a wide range of customization options, there are some limitations.

Vorteile

All forms uploaded and easy for supervisors in field to access most of the time.

Nachteile

Lack of data room for some forms - can't expand forms to include additional information.

Vorteile

ntuitive configuration and helpful support. A major upside is automatically populating the data entered in the ProntoForms app into the company database.

Nachteile

Working through customizing the output. I would prefer a user controled output design option.

Vorteile

what I liked the most about this platform is its ease of use and the customization capacity it offers. Being a no-code tool, I was able to create and tailor forms specifically for my needs quickly and easily, without having to rely on a team of developers.

Nachteile

This is a very useful and easy to use tool, there are certain aspects that could be improved. In my experience as a user, I sometimes found that the navigation on the platform could be a bit confusing, especially at first. I also would have liked more customization options when it came to the appearance of the forms, as I sometimes felt they were a bit drab.

Vorteile

Our team has found ProntoForms to be an exceptional tool. It enables us to gather real-time data which has proven to be invaluable. We've been able to streamline our workflows and achieve cost and time savings thanks to this software. Additionally, ProntoForms excels in its capacity to produce highly sophisticated forms that can be tailored to suit the unique requirements of any organization.

Nachteile

A minor drawback we've noticed is the occasional freezing of the mobile app.

Vorteile

ProntoForms simplifies the data collection process by providing customizable forms This makes it easier to collect data in real-time and eliminates the need for manual data entry. It eliminates errors that can occur when data is manually entered into a system. With automated data collection, businesses can ensure that the data they collect is accurate and reliable. By providing real-time access to data, ProntoForms enables businesses to make better-informed decisions. This can lead to improved outcomes and increased profitability.

Nachteile

While ProntoForms offers some customization options, there are limits to what users can do. This can be frustrating for businesses that want to tailor the platform to their specific needs. It can be challenging to integrate with other systems. This can be a significant obstacle for businesses that rely on other software programs to run their operations.