QT9 QMS – Bewertungsseite 2

Vorteile

This is a very easy to implement software that is inexpensive. The workflows are great out of the box.

Nachteile

The only con I have at this time is the reporting on Change Control. Once they develop reporting for this feature, it will be a big improvement.

In Betracht gezogene Alternativen

Veeva Vault

Gründe für den Wechsel zu QT9 QMS

The cost was a huge driver for our company. We couldn't pass on the value for the cost of the system implementation, validation, and licenses.

Vorteile

QT9 is a force multiplier. It alleviates a huge administrative burden on our quality system.

Nachteile

permission control could be improved to allow view only of all quality records.

Vorteile

Intuitive, friendly user interface, the well thought out connections from one module to another. The fact that each module is included and not ala carte is a HUGE benefit. The online training academy is one of the best I have used.

Nachteile

A lot of filters that just take a bit of getting used to. Sometimes they default and employees need a little extra coaching to make sure they are loading the view they need.

In Betracht gezogene Alternativen

ETQ Reliance und MasterControl Manufacturing Excellence

Warum QT9 QMS gewählt wurde

Lack of support for existing platform. Failing infrastructure that no longer fits our business needs.

Gründe für den Wechsel zu QT9 QMS

We liked that QT9 is all inclusive and we would not have to plan for costly add-ons and prolonged integration and implementation. QT9 allows you to work at your own pace and implement the modules one at a time, or more. For example, we chose to implement document control and training and have engaged the entire organization in which module they would like to see implemented next.

Vorteile

Software was plug-n-play for our organization. We were able to get the software up, configured and running within days. The intuitive use of the software allowed for rapid deployment within the organization.

Nachteile

Limited options on customization. However, while the options seem limited, we have had limited need for customization. The software embraces all requirements of most modern QMS needs.

Vorteile

Very user friendly. Several modules link together to make work flow seamless. Customer support is great and always available to help. Most modules have some level of customizable options to fit the needs of various companies and industries. Easy implementation.

Nachteile

There are a few minor nuances with some modules. However, these can very easily be worked with and do not impact the overall ease of use. Some modules over more degrees of customization than others.

Vorteile

All of our documents are in one place and access is easily available for all users. The additional of the change control system allowed us to include that feature and use it to track training and approval of documents without using the paper system.

Nachteile

The inability to remove users that are logged on but not using the system, especially if they have left for lunch or other reasons and left themselves logged into the system.

The need for more control of what features users can use for each module.

Vorteile

Intuitive platform that can make manufacturing quality requirement so much easier to manage.

Nachteile

It was not the software, but the ability to get people to change their habits.

In Betracht gezogene Alternativen

MasterControl Quality Excellence und ETQ Reliance

Gründe für den Wechsel zu QT9 QMS

Once you worked with QT9, it blew away the competition.

Vorteile

This system has made documentation management of training records to rev controlled SOP's a breeze. The Supplier portal is a great feature. They provide solid training and are very responsive when you have questions.

Nachteile

It would be nice if it had additional features that apply to Food Manufacturing. It could use an upgraded look and easily customizable reports.

Vorteile

We think this is a phenomenal system, very user friendly and easy to implement, the online tracking / recording / timeline view is very useful and saves our company a lot of time.

Nachteile

Could use some more reporting functions included in the reporting module, being able to pull and connect all data would be great.

Vorteile

We love the document portal and it's ability to share and collaborate on documents. It has kept our records organized and has brought a level of consistency that was hard to achieve with more manual processes. We also love the support!

Nachteile

Integrating some aspects of our business into QT9 has been difficult only because our systems were not consistent. There are some features that might just not fit entirely and we sometimes wish there were a few more custom options. But it is also easy to understand why it requires a standard.

In Betracht gezogene Alternativen

Mango

Gründe für den Wechsel zu QT9 QMS

Price and options

Vorteile

The software has all the key modules for operating Quality, Maintenance, Safety, Training and Engineering Change Requests for a fraction of the cost of more expensive systems with less modules. The web based platform permits scaling to any business size.

Nachteile

The system is laid out nicely at the start with drop down menus. However, when you select the module, it sends you into a blank spreadsheet without little directional help. After using it for a while, you learn the next steps but a new user struggles without written instructions. QT9 has recognized this weakness and is addressing it in their next version.

Vorteile

QT9 is highly scalable. It's easy to add more users, more documents, or more site if necessary.

Nachteile

As with any software, there is a bit of a learning curve. However, the customer support is great.

Vorteile

For a small company this sw package has all the basic offerings. We are a medical device company and myself, the FDA & ISO auditors liked the traceability, control of documents and everything was there at our fingertips from Management review to Documents to CAR's. Qt9 is always responsive to our questions and resolving issues. They have incorporated some of our suggestions into their sw updates. It is intuitive to new users and easy to use. We have configured their ECR module to handle storage of documents and electronic signoff for Validation Protocols,Reports, Design review meetings, Stop & Resume Ships, and other processes that need sign-off in addition to its ECR capability. For the cost, the flexibility, electronic signature and traceability is worth trying out the system.

Nachteile

One of the items on our wish lists is to be able to limit daily emails to weekly for some people. The common complaint is that people don't look at them (deleting) because a notification appears every day.
Training module is a little inflexible, but they are looking at improving it and also improving the report outputs.

Vorteile

I work very little as it is almost completely phased out however it could not keep up business needs

Nachteile

First appear to be intuitive or user friendly

Vorteile

I like most that our ISO 9001:2015 certified quality management systems are now in one (software) place. We no longer need to create and store our documentation, audits, suppliers, inspections, change control, risk assessment , calibration, projects, management review, corrective actions in multiple locations and formats.

Nachteile

Query / search features are limited and not made to be used intuitively.

Vorteile

QT9's ease of access and abundant training resources are the top features for my company.

Nachteile

So far there have not been any real problems with the software.

Vorteile

I like the fact that it has so many modules. Of course I like the documentation function necessary for any QMS, but the training module also included with the calibration and PM module and customer and supplier information integrated in really increases the versatility of this product. It has all the pieces to mange the QMS like corrective actions, non-conformances and notifications when something slips through the cracks and is late.

Nachteile

Some things are architected differently than I was used to so I had to learn a new way to enter for example internal audit information.

Vorteile

Completely Automate multiple processes, easy to implement, use, search documents and activities, helps us with our Audit process and keep up with compliancy

Nachteile

A lot of initial setup work, as with migrating any system

Vorteile

You get all the modules that are available at the time of purchase, plus your software gets upgraded to include future awesomeness as they develop it. It's pretty intuitive, but what it lacks there, it makes up for in the abundant training and help options. The staff is very hands on and knows the product intimately. The launch process was relatively easy and well handled. A sandbox site allows you to work out how you'll implement the system before cluttering it up with your first attempts. All that and relatively inexpensive.

Nachteile

Not all the modules may be a perfect fit for how you'll use the software. You may have to be creative or maintain some documentation outside the software.

Vorteile

It is easy to link together products with deviation ECR and ECN

Nachteile

UDF should be more like surveys, that you can skip answers and jump forward to a another question

Vorteile

Streamline process for creating ECRs and Doc control is great. This software makes approvals and interaction easier.

Nachteile

It would be an improvement if the software could link to our ERP system. QT9 is limited by the program QT Link. The audit module is good but a bit cumbersome.

Vorteile

Software con una muy buena facilidad de uso y buen servicio al cliente antes dudas y resolución de problemas.Programa muy intuitivo, fácil de navegar.Módulos muy bien diseñados.Información recogida muy práctica.

Nachteile

De momento no hemos encontrado ningún incoveniente en la utilización del programa. Tampoco echamos nada en falta. La verdad que es un programa muy completo.

Vorteile

Document control, training, and Preventative Maintenance Tracking

Nachteile

We are satisfied with all facets of qt9 program

Vorteile

Easy to Implement, very responsive, demo is accurate to the software capabilities, great training and support

Nachteile

There are so many modules in the product that its
's hard to choose what to implement first.

Vorteile

User Friendly Design, easy to implement, covers everything we need it to

Nachteile

user interface is very basic, but once you get used to it is very functional

Vorteile

QT9 is straight forward and easy to use.

Nachteile

Hard to say at this point, but if I had to it would the be the inability to know the status of emails sent out through the software. We are not able to tell if the message was delivered to the recipient.

Vorteile

ease of use, deploy and set up from the beginnning

Nachteile

I will need to work with it more before I could answer this

Vorteile

Easy to use, all of the modules are integrated to one another, fast setup / configuration. the support that you receive from QT9 is always fast and effective.

Nachteile

The software cannot be customized to your exact needs. It is not possible to change the name of modules or tabs within the system or to hide ones that your facility does not use.

Vorteile

It houses documents and information well and has a good storage system. It also allows for multiple functions of qms to be tracked in one place

Nachteile

The change control process is clunky and difficult to manage

Vorteile

For CARs, the information is all in one convenient location.
The Employee Training location allows us to attach documents (we keep Curriculum Vitae in the Related Files section). This allows for a one-stop-shop when audited on employee training and experience.
Vendor has been incredibly interactive and helpful when we have had questions/concerns. Also provided requested on-site training that met our expectations and timeline.

Nachteile

Unable to perform 'text' searches. For example, performing a search within the Master File attachments for a term or other document number is not available.
In addition, I create training records for new hires; the content and attributes are always the same. It would be helpful if I could copy an existing record.
As part of the Quality organization, I notice grammatical errors. QT9 has several messages that contain mis-spellings.

Vorteile

I think this application developed better interface when we compared with other similar apps, costumer services always available and user-friendly!

Nachteile

If it can be integrate with Linux it will be better.

Vorteile

What I like the most with this product is it is very helpful and convenient and I am getting what I needed in terms of daily reports

Nachteile

At first it is complicated to use but when you learn how to use it, it gets smoothly all through.

Vorteile

Using this software, I can easily monitor my projects timeline. It is very transparent as you can see all the approved or reject works.

Nachteile

You still need to adjust by the modules to fit on your desirable project or task. Just need to create and evaluate.

Vorteile

Good interface. Very user friendly and customer support was readily available when ever I needed them. I win-win.

Nachteile

Implementation was difficult at first. However it was shortly lived. More expensive than the cheaper brands.

Vorteile

This is the best QMS software for the money. It's intuitive, easy to implement and reliable.

Nachteile

I would like a few more customized fields.

Vorteile

The amount of functionality which is provided, considering the price of the software. The fact that there is a certain amount of latitude in terms of configuration and for the most part, you can build the system to suit your requirements. Also, even though the system is built to utilize electronic signatures, there are also the option to take a hybrid approach if you prefer to have certain documents physically signed. The document control and change control modules are of a good standard, and also the facility of being able to add related documents (which are linked to live documents) is particularly useful. I also find the management review module excellent, and has saved me a lot of time in terms of how I used to manage this feature.

Nachteile

The vendor management system is not as functional as I would like and is the module I find the least useful.

Vorteile

Value for cost, excellent customer service, elimination of our paper system, cloud based storage, email notification to and from users.

Nachteile

Having to import legacy documents from several different formats to QT9.
But hey, that's why we did it- now in one manageable system.

Vorteile

This product completely guides your Quality Management Team in the creation, management and utilization of your QMS. The QT9 support is personal, thorough and effective. The product is easy to learn and makes the quality management process extremely efficient.

Nachteile

The product is available to my competitors.
The product is so extensive that you feel you are not utilizing its full potential.

Vorteile

Very nice connection between the documents database, training and maintenance functions.
Great price structure where you pay by number of simultaneous access.
Nice updates with increased functionality about twice a year.

Nachteile

I would like more open fields and the ability to hide some fields in the printed report.
There are a lot of steps to enter a document with several validations. The process is a little long if you have to do many documents.
You can't restrict the emailing to specific functions (for example: documents to approve only, task attribution only...), so you end up with way too many emails in you mailbox, which defeats the purpose.

Vorteile

It provides the basics for the management of the quality for a small scale company at a good price. The pricing options are very good and adjustable.

Nachteile

It is very stiff in the way it is built. There is very little room to personalize the different type of product, if we want to hide some fields in the reports, the report options are very limited while they are the basis of a good quality communication.
There is no option to personalize the emails notofications. You really get flooded by emails!

Vorteile

Has so many modules that will greatly benefit my job and step by step training for everything. Easy instructions and generates reports & graphs.

Vorteile

Its a friendly software for quality system control because it's easy to use and has a complete management and the necessary areas.

Nachteile

I only tried the demo version, but wasn't so easy upload documents

Vorteile

It's ready to use right out of the box. QT9 was there at the beginning to help us get started with the product.

Nachteile

They need to improve how equipment is maintained, but we have been notified that this will be corrected in the next release.

Vorteile

The QT9 software products seem to be designed with the customer in mind. The user-friendliness is clearly a part of the QT9 Quality Management Software. I love how easy it made everything.

Nachteile

I think that at times the process could have been a little more efficient in terms of time it takes to process a quality management order.