Über QT9 QMS

Die Qualitätsmanagementsoftware QT9 ist eine webbasierte QMS-Software, die von Unternehmen zur Einhaltung von ISO- und FDA-Qualitätsstandards verwendet wird. Die Software kann sowohl in der Cloud als auch on premise bereitgestellt werden. Das Tool macht Papieraufzeichnungen überflüssig und ersetzt sie durch elektronische Systeme. Die Anwendung hilft Service- und Fertigungsunternehmen bei der Verwaltung ihrer täglichen Aufgaben und sorgt für vollständige Transparenz im gesamten System. Mit der Qualitätsmanagementsoftware QT9 können Nutzer E-Mail-Erinnerungen einrichten, um Mitarbeitende auf Kurs zu halten und Projektmodule innerhalb festgelegter Fristen abzuschließen. Nutzer können auch nichtkonforme Produkte, Korrekturmaßnahmen durch Mitarbeitende, Dokumentenkontrolle, Schulungen und andere Qualitätsmodule elektronisch über das QMS-System verfolgen. Die Anwendung bietet ein Modulgenehmigungssystem für Qualitätsmanager, in dem sie die von Mitarbeitenden geleistete Projektarbeit genehmigen, verifizieren und ablehnen können. Qualitätsmanager können über eine digitale Signatur Projektgenehmigungen an die Teams senden. Die Qualitätsmanagementsoftware QT9 bietet eine nutzerdefinierte Berichterstattungsengine, die Daten im Excel-Format, im Berichtsformat oder sogar in Diagrammform exportieren kann. Die Software umfasst ein webbasiertes Portal für Lieferanten-, Kunden- und Mitarbeiterschulungen. Die Software kann für einen begrenzten Zeitraum kostenlos getestet werden.
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QT9 QMS Video
QT9 QMS Software - 1 - Vorschau
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QT9 QMS Software - 4 - Vorschau
QT9 QMS Software - 5 - Vorschau

QT9 QMS Preis

QT9 QMS bietet keine Gratisversion, aber eine kostenlose Testversion. Die kostenpflichtige Version von QT9 QMS ist ab 1.700,00 $/Jahr verfügbar.

Startpreis:
1.700,00 $/Jahr Preisinformationen anzeigen
Kostenlose Version:
Nein
Kostenlose Testversion:
Ja

Alternativen für QT9 QMS

Nutzerbewertungen zu QT9 QMS durchsuchen

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Bill
Bill
  • Branche: Maschinerie
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 15.10.2024

A Great Improvement for Our Team

Very good, we've dramatically reduced the number of open Engineering Changes since we started using this tool. Projects are completed and closed more efficiently now.

Vorteile

This tool makes it easier for our Engineering Change Process to be completed.

Nachteile

Visually not the most appealing tool. It would be nice if they had a better graphics package.

Antwort von QT9 Software

Bill - Thank you for the 5-Star review of QT9 QMS! We are happy to hear that we are helping your team be more efficient. Please reach out us if we can help with anything.

Beantwortet am 29.10.2024
Mehmed Oğuz
  • Branche: Hochschulbildung
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 21.1.2025

QT9 QMS offers a great set of features

Vorteile

QT9 QMS is by far my favourite asset management platform in the market because of its features.

Nachteile

QT9 QMS can offer a much more responsive support.

Don
Don
  • Branche: Umweltdienstleistungen
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionalität
1
Bedienkomfort
1
Kundenbetreuung
1

3
Bewertet am 14.2.2024

Smoke and Mirrors - For a standalone QMS system

The QT9 QMS business model APPEARS to be continuous billing regardless of use. They advertise the software as being supplied with unlimited continuous Training, but require Continuous Billing (regardless of available updates or use of their training platform). We declined the subscription model, so when we did inquire about getting training activated (2 years later) they insisted on BACK-DATING the subscription bill to the time when we started (and did not use their training). Trying to get an explanation for why, within a standalone package we would be billed for services we did not use, was a ridiculous circle of gibberish. In our experience, their software is not unique and provides little advantage over other platforms.

Vorteile

Our Quality Manager selected the software to be run on our internal servers for security and access. They provided a product that we agreed to.

Nachteile

We purchased a QT9 QMS standalone product, that our IT manages. QT9 (after the fact) insists on billing annual access to Training (regardless of need or use). It was just a bit shady and compounded with lackluster software, was something we did not see as needed. They advertise free updates (which never happen during the subscription period), and unlimited support (see comments below).

Mary
  • Branche: Elektrische/elektronische Fertigung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 17.10.2024

Easy to implement

So far everyone has been very responsive. I appreciate the library of videos on how to set up and use QT9. Overall my experience so far has been very positive.

Vorteile

Ease of implementation. User friendly interface. QT9 has all the necessary features to help us improve our QMS.

Nachteile

It would be nice to customize the content and volume of the automated emails. There are a lot.

In Betracht gezogene Alternativen

Cority, ETQ Reliance und QDMS

Gründe für den Wechsel zu QT9 QMS

Better user interface, had all the necessary features that we wanted/needed, ease of implementation.

Antwort von QT9 Software

Mary - Thank you for the 5-Star review of QT9 QMS! We are happy to hear you found it easy to implement. Please reach out to us if there is anything we can do. Thanks again.

Beantwortet am 29.10.2024
Dan
  • Branche: Pharmazeutika
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 18.12.2024

Value, effectiveness and quality

Excellent and amazing value. I compared 7 systems and QT9 provided the best value, functionality and support.

Vorteile

Super easy to implement, clear and easy to follow ISO process, exceptional support

Nachteile

Interface is a bit outdated and can use a more modern look and feel. The engine is great though.

In Betracht gezogene Alternativen

MasterControl Quality Excellence und Qualio

Gründe für den Wechsel zu QT9 QMS

Exceptional value, solid ISO processes and efficient support team

Antwort von QT9 Software

Dan - Thank you for the 5-Star review of QT9 QMS. We are happy to hear you find the platform easy to implement. We have a more modern look and feel in development now. Thanks for sharing.

Beantwortet am 3.1.2025
Elizabeth
  • Branche: Verteidigung & Raumfahrt
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 11.12.2024

Happy Customer

The sales team carefully listened to our company's needs and offered constructive ideas suited specifically to our industry. This interaction has been completely pressure-free! I feel energized to continue enhancing my ISO program, as I now have the right tools to maintain it effectively.

Vorteile

This is the most straightforward QMS platform I have found for our small business needs. Unlike other platforms, their costs and fees are transparent with no hidden catches.

Nachteile

To be honest, I have not found a con yet.

Antwort von QT9 Software

Elizabeth - Thank you for the 5-Star review of QT9 QMS! We are happy to hear you find the platform straightforward and like the clear pricing. Thanks for sharing!

Beantwortet am 3.1.2025
Archana
  • Branche: Pharmazeutika
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 15.10.2024

QT9 - Great eQMS system

QT9 has proven to be an invaluable asset for our quality management needs. Its versatility, ease of use, and robust features have significantly streamlined our processes, reduced the potential for errors, and enhanced our overall efficiency. Whether you're looking to improve your document control, streamline CAPA processes, or ensure audit readiness, QT9 is a comprehensive solution that delivers on all fronts. We highly recommend it to any organization that values quality, compliance, and operational excellence.

Vorteile

ISO Functions, Trainings, Document control, Trainings, Customer feedback

Nachteile

Ability to search and notify people for some functions.

Antwort von QT9 Software

Archana - Thank you for the 5-Star review of QT9 QMS! We appreciate you taking the time to share your positive experience. Please reach out us if we can help with anything.

Beantwortet am 29.10.2024
Shay
  • Branche: Medizinische Geräte
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 15.10.2024

Quality Engineer

I have implemented QT9 at two different companies, the modular rollout has benefited us to bring the software into production.

Vorteile

The customer service and customization of each module.

Nachteile

There are few things that are disliked in QT9. Maybe linking multiple Inspections to one NCP or linking multiple NCP to one CA.

Antwort von QT9 Software

Shay - Thank you for implementing QT9 QMS at two companies! We appreciate your 5-Star review of QT9 QMS! We are happy to hear you have a positive experience with our customer service team and customization. Please reach out us if we can help with anything.

Beantwortet am 29.10.2024
Meredith
  • Branche: Konsumgüter
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 15.10.2024

QT9 makes eQMS easy

I use QT9 everyday so i am very excited about any new feature updates

Vorteile

QT9 is very user friendly is very helpful in audits

Nachteile

I wish there was a search function when adding employees to training records

Antwort von QT9 Software

Meredith - Thank you for the 5-Star review of QT9 QMS! We are happy to hear you find the solution user-friendly. Please reach out us if we can help with anything.

Beantwortet am 29.10.2024
Melissa
  • Branche: Maschinenbau oder Wirtschaftsingenieurwesen
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 14.10.2024

Chief Engineer

very good overall. easy to implement. good customer support

Vorteile

document management, engineering change process, corrective actions, ability to export information to excel, user defined fields

Nachteile

canned reports - they should look at other standards like the American Society for Mechanical Engineers or National Board which require quality management systems and integrate those requirements

Antwort von QT9 Software

Melissa - Thank you for the 5-Star review! We are happy to hear that you are using a handful of the modules in QT9 QMS. Please reach out us if we can help with anything.

Beantwortet am 29.10.2024
Paul
  • Branche: Biotechnologie
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
0

4
Bewertet am 5.12.2023

Decent System but Could Use More Functionality

Vorteile

Upload speed and ease of logging in has been relatively convenient.

Nachteile

The date shown by the document is the upload date to the system, which does not provide much benefit.

Antwort von QT9 Software

Paul - Thank you for the review. Could you please let us know what kind of functionality you would like to see added? Every document in the system includes timeline traceability of every change. You can view the history under "Review Details". Please reach out to our team for more information. Thanks.

Beantwortet am 23.1.2024
Liliana Sofia
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für Kostenlose Testversion genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
4

5
Bewertet am 1.7.2023

The project and quality management solution that exceeds all my expectations

The ability to track my compliance in real time, along with automatic email alerts, has been a real blessing.

Vorteile

What I like the most is its wide range of features and its ease of use. Not only can I efficiently manage my projects in one place, but I can also track my regulatory compliance in real time and keep my quality system paperless.

Nachteile

The initial learning curve can be a bit steep for those unfamiliar with the system.

Antwort von QT9 Software

Liliana Sofia - Thank you for the positive review of QT9 QMS. We are happy to hear you can manage your projects in one place with real-time tracking.

Beantwortet am 4.7.2023
Sheryl
  • Branche: Biotechnologie
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 2.6.2021

Very happy QT9 QMS user!

Our quality management program is newly developed so we built the functionality as we rolled out each quality policy and procedure. The system supports our growing program and will support us as we continue to grow our business.

Vorteile

Very flexible with controls and support that make the job of quality management much easier. We also purchased the QT9 ERP and are looking forward to implementing this functionality in the near future.

Nachteile

I have not heard a single complaint. We have a very diverse workforce that have used a variety of QMS systems and all have very positive things to say about our system and how we use the QT9 QMS.

Antwort von QT9 Software

Sheryl - Thank you very much for the awesome review! We love hearing from happy QT9 customers. We look forward to working with you on the QT9 ERP!

Beantwortet am 8.6.2021
SHelly
  • Branche: Biotechnologie
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 25.3.2021

Great functionality and pricing

The customer training and support offered (at no extra cost!) made the implementation from our paper based systems to QT9 software nearly stress free. We now have a transparent QMS system that drives consistany, ownership, and continual improvement. It has been a key system to achieving and maintaining our compliance to ISO 9001:2015. I can't say enough about what a great partner QT9 has been and continues to be in supporting our QMS.

Vorteile

We spent a solid 6 months searching for QMS software that would be a best fit for our company. QT9 was an easy choice when stacked up against 'big name' programs. It is a user friendly platform, highly configurable, provides transparency to all levels of our organization, reasonable pricing, amazing customer service/support, and you get the entire system- no extra cost to implement or customize a new module.

Nachteile

The training module is too rigid and maintenance heavy for our training and documentation needs.

Antwort von QT9 Software

Shelly: Thank you very much for the 10/10 on the likelihood to recommend! We are happy to hear you find the QT9 QMS intuitive and enjoy the training/support. Please feel free to submit a support ticket within the software on any suggestions on the training module. We are always looking at new ideas on how to make the software better. If there is anything our team can do to help please contact us. Thanks again!

Beantwortet am 21.4.2021
Tom
  • Branche: Elektrische/elektronische Fertigung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 9.6.2021

Meltric Quality Department QT9 Review.

ISO Audit Action Documentation.

Vorteile

Ease of use and satisfies functions of ISO.

Nachteile

When printing CAR's and PAR's make the "unhide related files" feature a global feature, not have to be selected every time a report is printed.

Antwort von QT9 Software

Tom - Thank you for the 5-Star review! We appreciate you sharing your positive experience. Thanks for the feature suggestion as well.

Beantwortet am 14.6.2021
Colin
  • Branche: Telekommunikation
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 7.5.2021

A Solid Solution for online QMS.

Overall, QT9 has been a solid software for us to centralize our documentation, calibration, CARs and SCARs. It's made presentation during our ISO audits easier, as well as helping us to identify gaps in our documentation.

Vorteile

1. Ability to capture and track information during the Corrective Action Process. It's never lost due to the Timeline feature.
2. Revision history stored electronically on all documentation makes it easy to understand why documents were updated.
3. Easy to teach new employees how to use. A "learn by use" system that has extensive training modules/support.

Nachteile

Some modules, like MRB, have too many required fields. Can make the process of red tagging suspect material time consuming.
For printing documents, should be able to customize the layout by drag-and-drop to fit only what you need on one page (CARs, Projects, MRB tags, etc). For example, I may not need all the Additional Information fields for a CAR (WO, PO, Lot, etc), so I should be able to remove them from the printed pdf report just by dragging the field out of the preview page.

Antwort von QT9 Software

Hi Colin - Thank you for the positive review! We are happy to hear you have been able to centralize a handful of processes with QT9 QMS. Cool idea on the drag and drop printing. We will share the idea with our development team. Thank you.

Beantwortet am 17.5.2021
Chad
  • Branche: Luft- & Raumfahrt
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 17.11.2021

QT9 Overview

Great system.

Vorteile

We think this is a phenomenal system, very user friendly and easy to implement, the online tracking / recording / timeline view is very useful and saves our company a lot of time.

Nachteile

Could use some more reporting functions included in the reporting module, being able to pull and connect all data would be great.

Antwort von QT9 Software

Chad - Thank you for the positive review! That is great you find QT9 QMS easy to use. Please email any new report ideas to our team.

Beantwortet am 29.11.2021
Keith
  • Branche: Maschinenbau oder Wirtschaftsingenieurwesen
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 19.2.2021

Game Changer

The Quality Management modules are excellent. They are easy to use and understand. Tech support to start learning the system is superior to any software company I have ever seen. All the support is included in the price of the annual fee.

Vorteile

The software has all the key modules for operating Quality, Maintenance, Safety, Training and Engineering Change Requests for a fraction of the cost of more expensive systems with less modules. The web based platform permits scaling to any business size.

Nachteile

The system is laid out nicely at the start with drop down menus. However, when you select the module, it sends you into a blank spreadsheet without little directional help. After using it for a while, you learn the next steps but a new user struggles without written instructions. QT9 has recognized this weakness and is addressing it in their next version.

Antwort von QT9 Software

Keith - Thanks for the positive review! Please don't hesitate to schedule free training with our team anytime - whether it is for you, new employees or the implementation and integration of a new module. We look forward to working with you and your team in the future.

Beantwortet am 24.2.2021
Reba
  • Branche: Medizinische Geräte
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
4,5
Bedienkomfort
4,5
Kundenbetreuung
5

5
Bewertet am 17.6.2015

Excellent support, traceability and ease of use.

Vorteile

For a small company this sw package has all the basic offerings. We are a medical device company and myself, the FDA & ISO auditors liked the traceability, control of documents and everything was there at our fingertips from Management review to Documents to CAR's. Qt9 is always responsive to our questions and resolving issues. They have incorporated some of our suggestions into their sw updates. It is intuitive to new users and easy to use. We have configured their ECR module to handle storage of documents and electronic signoff for Validation Protocols,Reports, Design review meetings, Stop & Resume Ships, and other processes that need sign-off in addition to its ECR capability. For the cost, the flexibility, electronic signature and traceability is worth trying out the system.

Nachteile

One of the items on our wish lists is to be able to limit daily emails to weekly for some people. The common complaint is that people don't look at them (deleting) because a notification appears every day.
Training module is a little inflexible, but they are looking at improving it and also improving the report outputs.

Antwort von QT9 Software

Reba - Thank you for your review of the QT9 QMS. We love hearing our software is easy to use and the support excellent! We have added many new features to the QT9 QMS over the years, and we would be happy to show you how you can use the Training Module to benefit Magellan Diagnostics. Please feel free to reach out to our team. Thanks again!

Beantwortet am 3.9.2019
Laura
  • Branche: Non-Profit-Organisation Management
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 26.7.2021

Great all in one software

Overall we are very happy with the way QT9 is able to encompass and streamline our quality management documents.

Vorteile

QT9's ease of access and abundant training resources are the top features for my company.

Nachteile

So far there have not been any real problems with the software.

Antwort von QT9 Software

Laura - Thank you for the 5-Star review! It is great to share positive experiences with our team.

Beantwortet am 28.7.2021
Collin
  • Branche: Medizinische Geräte
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 19.10.2021

Fantastic eQMS Tool

Vorteile

Completely Automate multiple processes, easy to implement, use, search documents and activities, helps us with our Audit process and keep up with compliancy

Nachteile

A lot of initial setup work, as with migrating any system

Antwort von QT9 Software

Collin - Thank you for the positive review! We appreciate you taking the time to share your experience.

Beantwortet am 29.10.2021
Thorhallur
  • Branche: Biotechnologie
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 15.8.2022

Ease of use

Vorteile

It is easy to link together products with deviation ECR and ECN

Nachteile

UDF should be more like surveys, that you can skip answers and jump forward to a another question

Antwort von QT9 Software

Thorhallur - Thank you for the 5-Star review! We are happy you find the QT9 QMS easy for linking products with Deviation ECR and ECN. We will forward your feedback on the UDF's.

Beantwortet am 22.8.2022
Troy
  • Branche: Hausmeisterservice
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 21.3.2022

qt9

QT9 allows for better tracking and record keeping to support our ISO processes

Vorteile

Document control, training, and Preventative Maintenance Tracking

Nachteile

We are satisfied with all facets of qt9 program

Antwort von QT9 Software

Troy - Thank you for the 5-Star review! Our team enjoys hearing about positive feedback. We appreciate you taking the time to share.

Beantwortet am 31.3.2022
Michael
  • Branche: Verteidigung & Raumfahrt
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 12.1.2022

qt9 review

The task was larger than expected, not a problem with the software. There are just a lot of moving parts.

Vorteile

User Friendly Design, easy to implement, covers everything we need it to

Nachteile

user interface is very basic, but once you get used to it is very functional

Antwort von QT9 Software

Michael - Thank you for the positive review! It is always great to hear from customers about positive experiences. We appreciate you taking the time to share.

Beantwortet am 14.1.2022
Maurice
  • Branche: Papier & forstwirtschaftliche Erzeugnisse
  • Unternehmensgröße: 5.001–10.000 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 19.10.2017

A very solid QMS option

Overall a very good value for the price.

Vorteile

Easy to use, all of the modules are integrated to one another, fast setup / configuration. the support that you receive from QT9 is always fast and effective.

Nachteile

The software cannot be customized to your exact needs. It is not possible to change the name of modules or tabs within the system or to hide ones that your facility does not use.

Antwort von QT9 Software

Maurice - Thank you for your review of the QT9 QMS. We are happy to hear you find it easy to use and like the interconnected modules!

Beantwortet am 4.9.2019
Tony
  • Branche: Lagerung
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 6.2.2025

Quality Manager

My overall experience with QT9 has been excellent. This is definitely a one stop shop in terms of Quality QMS software's.

Vorteile

I love the fact that I am able to manage the QMS of a large, multi-site company with no help being needed as well as how easy the modules are to learn and operate. This is definitely a very powerful program that keeps on improving as the years pass by.

Nachteile

I love everything about QT9 QMS and have nothing that I do not like about this software.

In Betracht gezogene Alternativen

ETQ Reliance und Qualio

Gründe für den Wechsel zu QT9 QMS

it covered everything we needed in a QMS software with great pricing and ease of use
NICOLE
  • Branche: Maschinenbau oder Wirtschaftsingenieurwesen
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 11.10.2024

QT9 Review.

My experience with your product has been positive. I appreciate its features and functionality.

Vorteile

Overall, I really like your product. Filtering information, and generating reports is simple.

Nachteile

I’ve noticed that the system can be slow at times. Additionally, it would be helpful if we were notified in advance about any fields that are going to be removed.

Antwort von QT9 Software

Nicole - Thank you for the 5-Star review! We are happy to hear you like the filtering capabilities. Your speed issue could be caused by a handful of factors. Please do not hesitate to reach out to our customer success team to test some solutions. Please reach out us if we can help with anything.

Beantwortet am 29.10.2024
Nick
  • Branche: Medizinische Geräte
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 2.10.2024

QT9 QMS- Review

Vorteile

Everything you need for your QMS all in one package. Easy to use. Awesome customer service and support.

Nachteile

There is nothing I do not like about QT9.

Antwort von QT9 Software

Nick - Thank you for the 5-Star review! We are happy to hear you like everything in one package along with QT9's customer service and support. Thanks again!

Beantwortet am 8.10.2024
Kenneth
  • Branche: Fluggesellschaften/Luftfahrt
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 3.10.2024

QT9 review

Ok, once I figured out how it all works

Vorteile

Organization of all my docs, in one place

Nachteile

The learning phase, I didn’t have the time to play around with it before I had to use it. That’s more of a training issue here.

Antwort von QT9 Software

Kenneth - Thank you for reviewing QT9 QMS. We are very sorry to hear you have not had a positive experience. Please do not hesitate to reach out to our customer support and training teams. They are available to help make the learning phase easier. Feel free to schedule a 1:1 meeting with them. We want to make it easy for you and your team to use QT9 QMS.

Beantwortet am 11.10.2024
Devin
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 15.10.2024

Excellent QMS

Vorteile

QT9 as a QMS has helped to digitize many processes that would otherwise have been handled through paper documentation. This gives greater control and traceability and is especially helpful during regulatory Audits allowing us to show that we have processes in control.

Nachteile

The inability to communicate with other data systems.

Antwort von QT9 Software

Devin - Thank you for the 5-Star review of QT9 QMS! We appreciate you taking the time to share your positive experience.

Beantwortet am 29.10.2024
Oran
  • Branche: Fluggesellschaften/Luftfahrt
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 3.10.2024

All-in-one QMS!

Overall experience is quite positive. Much of the information I need in in one place.

Vorteile

I like the all-in-one functionality of QT9.

Nachteile

Like all programs there is a learning curve if you want to make the best use of the capabilities. But even with that, there is ample customer support and training available.

Antwort von QT9 Software

Oran - Thank you for the 5-Star review of QT9 QMS. It is great to hear you like the functionality and have had a positive experience. We appreciate you taking the time to share your positive experience.

Beantwortet am 11.10.2024
Jesse
  • Branche: Maschinenbau oder Wirtschaftsingenieurwesen
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 11.10.2024

QA/Certifying Agency Specialist

The system is great. Runs a little slow sometimes, but in all it is great

Vorteile

Storage and reminders of documents has been beneficial.

Nachteile

A little more flexibility with creating own fields would be great.

Antwort von QT9 Software

Jesse - Thank you for the 5-Star review of QT9 QMS! We appreciate you taking the time to share your positive experience.

Beantwortet am 29.10.2024
Jeffrey
  • Branche: Maschinerie
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 16.10.2024

VP Operations Heating/Steam Divisions

My experience has been fantastic! I love QT9!!

Vorteile

It's a one stop shop! All of my QMS documents and processes are in one place

Nachteile

Could be a little more flexible with the way you can adjust for each style of business

Antwort von QT9 Software

Jeffrey - Thank you for the 5-Star review of QT9 QMS! We are happy to hear you are able to use QT9 QMS as a one stop shop. We appreciate you taking the time to share your positive experience.

Beantwortet am 29.10.2024
Glorian
  • Branche: Fluggesellschaften/Luftfahrt
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 3.10.2024

One stop shop!

It is a one stop shop for managing a tracking audits and training.

Vorteile

Ease of implementation. Customer support and available training.

Nachteile

Timeouts. It does not autosave progression lengthy audit tasks.

Antwort von QT9 Software

Glorian - Thank you for the 5-Star review of QT9 QMS! We are happy to hear that implementation was easy, and you have had a positive experience with our customer support and training teams. Please reach out to us if there is anything we can do. Thanks again.

Beantwortet am 11.10.2024
Ruben
  • Branche: Luft- & Raumfahrt
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 6.11.2024

QT9 QMS is perfect!

Love the software, has helped our company automate, very easy to use and great service

Vorteile

It as all the requirements that our QMS needs.

Nachteile

I can't think of any, that I like least.

Antwort von QT9 Software

Ruben - Thank you for the 5-Star review of QT9 QMS! It is awesome to hear positive feedback from our customers!

Beantwortet am 18.11.2024
Dexter
Dexter
  • Branche: Lebensmittelproduktion
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
3

5
Bewertet am 3.8.2023

Highly customizable and efficient eQMS

QT9 is a very solid and dense software that can be tailored to the needs of any business. User access and admin controls are very deep and easy to use. The module and workflows are plentiful, and while they can be intimidating to implement, once you dig in a really understand what the software features can do, the reward is high as the software is able to create and track so much.

Vorteile

The ability to creature user defined fields that could be tailored specifically to the record of document that was being created in the system was extremely useful when transitioning from established Quality processes from our previous paper-based QMS to this electronic software.

Nachteile

Implementation was a bit of a challenge. While we did have support from the developer and implementation team, the training seminars available were not nearly as helpful as simply diving into the sandbox environment and see what the system could actually do.

Antwort von QT9 Software

Dexter - Thank you for the 5-Star review! We are happy to hear you have been able to tailor the platform to meet your needs. I will pass the feedback onto our team on the training seminars.

Beantwortet am 22.8.2023
Angie
  • Branche: Maschinenbau oder Wirtschaftsingenieurwesen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 5.12.2024

QT9 Software Implementation

[sensitive content hidden] has been with us every step of the way, giving great instructions for implementation, and allowing us to hit our timeline goals!

Vorteile

The functionality of each module with all of the designation settings behind the scenes is really awesome!

Nachteile

Data Sync is a little complicated, but once working, is a great tool.

Antwort von QT9 Software

Angie - Thank you for the 5-Star review of QT9 QMS! We are happy to hear you like the functionality of all the modules included. Feel free to reach out to our team if you need help with anything. Thanks.

Beantwortet am 3.1.2025
Rachel
  • Branche: Logistik & Lieferkette
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 16.10.2024

Wonderful service

It was seamless. My account manager helped so much and helps my process

Vorteile

Has helped me automate my quality process

Nachteile

Nothing really it will take time to get used to, but all good

Antwort von QT9 Software

Rachel - Thank you for the 5-Star review of QT9 QMS! We are happy to hear QT9 has helped automate your quality processes. Please reach out us if we can help with anything.

Beantwortet am 29.10.2024
Miguel Angel
Miguel Angel
  • Branche: Maschinenbau oder Wirtschaftsingenieurwesen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Monatlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
3

5
Bewertet am 29.4.2023

QT9 QMS: La mejor opción para la gestión de calidad en linea

En general, QT9 QMS es una herramienta sólida y completa para la gestión de calidad en línea, con muchas características avanzadas y una amplia gama de integraciones. Sin embargo, puede haber algunas limitaciones en cuanto al precio y la complejidad de configuración e implementación, y las integraciones pueden ser limitadas en comparación con otras herramientas de gestión de calidad en línea.

Vorteile

Ofrece una amplia gama de características de gestión de calidad, como control de documentos, gestión de no conformidades, gestión de riesgos, y auditorías, la interfaz es fácil de usar y personalizable para adaptarse a las necesidades de la empresa, ofreciendo una amplia gama de características de informes y análisis, incluyendo paneles de control en tiempo real y gráficos personalizables.

Nachteile

El precio puede ser alto en comparación con otras herramientas de gestión de calidad en línea, la configuración inicial y la implementación pueden ser complejas para algunos usuarios nuevos y las integraciones pueden ser limitadas en comparación con otras herramientas de gestión de calidad en línea.

In Betracht gezogene Alternativen

Intellect QMS und ETQ Reliance

Antwort von QT9 Software

Miguel Angel - Thank you for the positive review. We are happy to hear you like QT9's wide range of features and ease of use. Please reach out to us if your team needs help with anything.

Beantwortet am 4.7.2023
Kristian
  • Branche: Computer-Software
  • Unternehmensgröße: Selbstständig
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 24.4.2023

Work smarter with QT9 QMS

I am pleased with the product and I use it in my work.

Vorteile

There is an option to customize the system to your unique needs and it can accommodate organizations of all sizes. It is also super user-friendly.

Nachteile

The initial setup might be a bit daunting.

Antwort von QT9 Software

Kristian - Thank you for the 5-Star review! We appreciate you sharing your experience with our team.

Beantwortet am 4.7.2023
Verifizierter Rezensent
  • Branche: Bau
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 1.3.2023

Muy buen sistema de calidad

Lo implementamos para poder tener todo automatizado, sin tener que recurrir al trabajo manual, ya que se hacía muy tedioso.Al final, el cambio ha sido muy positivo.

Vorteile

Software con una muy buena facilidad de uso y buen servicio al cliente antes dudas y resolución de problemas.Programa muy intuitivo, fácil de navegar.Módulos muy bien diseñados.Información recogida muy práctica.

Nachteile

De momento no hemos encontrado ningún incoveniente en la utilización del programa. Tampoco echamos nada en falta. La verdad que es un programa muy completo.

Antwort von QT9 Software

Thank you for the 5-Star Review! That is awesome to hear you find QT9 QMS very intuitive and that you have been able to automate processes. That is important to us. • It is always great to hear from happy customers.

Beantwortet am 6.3.2023
Terri
  • Branche: Eisenbahnbau
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 8.3.2022

QT9 Quality Management System

Before using QT9 data gathering and analysis was difficult at best. Now we have the ability to analyze data in order to make real changes to the quality of our processes and products.

Vorteile

Easy to set up and use, yet very powerful reporting capabilities. As the administrator I can add users, structure drop down menus, etc. myself and don't have to rely on outside sources.

Nachteile

Nothing currently comes to mind, but this is because QT9 asks their customers to submit feature requests for improvement ideas.

In Betracht gezogene Alternativen

ETQ Reliance

Gründe für den Wechsel zu QT9 QMS

The other products offered a "core" package of modules, with the option to purchase others for an additional cost. QT9 provides everything for a single price. Because their pricing is by concurrent licenses it is much more scalable.

Antwort von QT9 Software

Terri - Thank you very much for the 5-star review! It is great to hear you like our simple pricing model with all the modules included. We appreciate you taking the time to share your positive experience.

Beantwortet am 9.3.2022
Charles
  • Branche: Luft- & Raumfahrt
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 3.3.2022

QT9 for Aerospace Manufacturer

Initially only used as a repository for documents. Once expanded to using other modules we were impressed especially since it streamlined the Quality Admin process made being audited easier and faster.

Vorteile

Easy to use / Good way to handle standard quality functions and also make it auditor friendly / enhances quality organization productivity by eliminating paper driven steps and having information in one place instead of a myriad of files / Requires very little training to learn / Well organized ? Good uptime / Secure, reliable server and security.

Nachteile

For RELATED FILES wish an easier way to input documents such as emails or email attachments without needing to save in a temporary file or desktop / Way for Administrator to set the standard grid layout as default then let people do individual customization instead of only a system default / Need to be able to upload more items instead of just customers, suppliers, documents. For example CARS, Complaints etc so that when shifting ot QT9 can use existing data.

Antwort von QT9 Software

Charles - Thank you for the positive review! We appreciate you sharing your positive experience, and we will review your feedback.

Beantwortet am 9.3.2022
Michael
  • Branche: Verpackung und Container
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 14.10.2021

QT9 is a fantastic QMS tool

We are moving towards a complete integration with QT9 QMS to eliminate a lot of our paper and Excel processes. Having interlinked modules (for example, being able to create NCs directly from inspection results) saves time and improves efficiency. Overall it's a very good platform for a company who needs to jump into a one-stop QMS solution.

Vorteile

The product is easy to implement because of the built-in world class workflows. You do not need to map your current processes into QT9 - you use the built-in process workflows, and the workflow and tab interface is consistent across the modules. This makes deployment easy, because once people are familiar with the interface they can learn other modules easily. You can focus on how to *use* the software, and not spend valuable time trying to *configure* it.

Nachteile

QT9 is very responsive to feature requests and bug fixes. We have provided several suggestions that are being considered to improve usability. I guess the think I like least is that I didn't start using it sooner.

In Betracht gezogene Alternativen

MasterControl Quality Excellence

Gründe für den Wechsel zu QT9 QMS

Multi-site, fully featured, great pricing for concurrent licensing, and out-of-the-box usability made QT9 the best choice for our company.

Antwort von QT9 Software

Michael - Thanks for the positive review! We are happy to hear that you have found the implementation easy. We look forward to working with you more on your other workflows and modules.

Beantwortet am 19.10.2021
Tia
  • Branche: Verteidigung & Raumfahrt
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 21.7.2021

QT9 QMS is a Quality Manager's Dream Tool

QT9 QMS Software is helping to facilitate the

Vorteile

Training, Documentation Control, ISO Functions, Calibration and Equipment, Supplier and Customer Management, Safety, Corrective/Preventive Action Modules are all great and very useful. Implementation was amazing and the support/ training given allowed us to get our system up and going within a couple months.

Nachteile

The FMEA / Risk Management Module could use some help. I wish the modules tied together better.

In Betracht gezogene Alternativen

MasterControl Quality Excellence und Intellect QMS

Gründe für den Wechsel zu QT9 QMS

All the other systems I looked at were only bits and pieces of what i needed. QT9 had everything I needed to support my AS9100/ IS 9000 requirements.

Antwort von QT9 Software

Tia - Thank you for the 5-Star review! That is great to hear you had such a positive experience with implementation! We appreciate your feedback.

Beantwortet am 28.7.2021
Jennifer
  • Branche: Medizinische Geräte
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 15.7.2021

QT9 QMS

We have observed several benefits from moving to QT9. It has allowed us to move from a paper based/manual QMS system to an electronic system and reduce our paper consumption and record storage. QT9 has streamlined our internal auditing process, preparation for regulatory audits, document control and approval, and organizational training. We have been able to reduce our active documents by 30% as unnecessary/redundant documents and procedures have been made more visible through the document review process. QT9 made it possible for our organization to effectively maintain and continue operating our QMS system without interruption during the global pandemic when limits were placed on gathering size. All of our records are now in one location and it has reduced the time that the organization and Quality unit spend in locating records.

Vorteile

QT9 allowed us to replace our clunky paper based QMS and move completely to a streamlined, validated electronic platform. The ability to easily manage our document control, auditing, non-conformances, corrective actions, preventive actions, complaints, and calibrations in one location instead of having to spend time retrieving records from multiple locations. QT9 made it possible to maintain our organization's training needs during a global pandemic, when meeting face to face and in groups was restricted. QT9 made it possible to conduct remote training of our organization and evaluate effectiveness with a written test. It unknowingly prepared us to maintain all of our core Quality functions in the midst of a global pandemic without a mis-step.

The report format (complaints, corrective/preventive actions, non-conformances, etc) look professional and they are able to quickly be downloaded and provided to either customers, suppliers, auditors, and internally.

The consistency of the appearance of the screens in each module made training the organization to use very easy. It was easy to translate the learnings from one module to another. Implementation was similar as well. QT9 technical assistance in uploading of documents and gauges increased the speed in which were able to integrate it into our organization. The unlimited training was also critical especially for the calibration module as it took a bit longer for us to implement and understand how it functioned.

Nachteile

One feature that would benefit from improving is the ability to create both corrective action and non-conformance records from a customer complaint. Currently, the software only allows the creation of one or the other, but not both. However, all records between complaints, corrective actions, and non-conformances are linked through a daisy chain scenario, but it can be awkward when retrieving records during an audit.

The calibration module was the most difficult for us to implement as it operated a differently than the other modules. However, QT9 technical support assisted and provided us with all of the training that we requested without delay and worked with us to ensure that we implemented the module correctly for our organization's needs.

Gründe für den Wechsel zu QT9 QMS

QT9 was validated by the vendor, compliant with ISO 9001, ISO 13485, and FDA 21CFR 211-210 and 820. It had the critical QMS functions that our organization required, including management review. It also did not require the involvement of an IT department or a significant implementation effort. Compared to other systems that we evaluated, it provided the most features for the best cost.

Antwort von QT9 Software

Jennifer - Thank you for the awesome and super detailed review! We really appreciate you taking the time to share your feedback. These are such great suggestions! We are sharing your feedback with our team.

Beantwortet am 28.7.2021
Denise
  • Branche: Medizinische Geräte
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 3.6.2021

QT9 pleasantly surprised with ease of this ERP system

Overall I have to say the training module is by far my favorite. Going from paper in a folder and getting everyone trained and signed off and then having to scan training to files was very time consuming. Now with a few clicks of the mouse training is sent to those who need it with the documents attached, they sign electronically and training records are created in the system. Fast and easy.

Vorteile

This software is very user friendly and easy to use. The help feature and QT9 academy are very easy to follow instructions for anything you are working on in the system. It is very easy to use the , modules and being able to be paperless is awesome especially in the medical device area. Set up for users is extremely fast an simple. Getting reports is fast and accurate.

Nachteile

Honestly I find all the pop ups every time you do a function a bit overkill, especially if you are doing a lot of entering of new documents. It would be nice if they could shut off this feature. I do wish there was an automatic email alert that when to users a email when they are overdue on training, or a CAR element.

Antwort von QT9 Software

Denise - Thank you for the awesome review! It is awesome to hear from happy QT9 customers. We look forward to working with you and your team more in the future.

Beantwortet am 8.6.2021
Bill
  • Branche: Medizinische Geräte
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 25.5.2021

Looking forward to using more modules

The document control feature has improved our ability to find documents and some records when requested for audit or project purposes. Training is much easier to manage than our old process of paper, binders, and spreadsheets. I like being able to link equipment and gages to system documentation in the Document list. The customer service has always been helpful and responds quickly. There has been very little unscheduled system downtime and when it happens, is usually resolved quickly. Especially after this last year with the pandemic, we were able to keep some processes moving uninterrupted and we're now looking forward to using additional modules over the coming year, including CAPA, Audits, NCP, and Supplier Controls.

Vorteile

We've been using the Document Control and Training Modules for just over two years. Both are fairly intuitive and fit in pretty well with what we had previously been doing on paper and with spreadsheets. Within the last year, we began using the Calibration and Maintenance modules and our teams seem happy with them as well. I like the ability to create unlimited "user-defined fields" to tailor some of the modules more to how my company does things.

Nachteile

I would like to see the ability to add employees, or at least job titles, to the Document Request record so they can be reviewed and added/updated prior to full document approval and training record generation. This would be especially handy for new documents. Right now, we have to wait until a document is published to assign to job titles. Either that, or when an employee is evaluated by the manager in the training record, there could be a pop-up that asks "do you want this added to the employee's job title?"

Antwort von QT9 Software

Bill - Thank you very much for the positive review! It is great to hear you have had a good experience with QT9 QMS. Thanks for the feedback, as we are always looking for ways to add more flexibility.

Beantwortet am 1.6.2021
Nacaro
  • Branche: Luft- & Raumfahrt
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
2
Funktionalität
2
Bedienkomfort
3
Kundenbetreuung
4

3
Bewertet am 28.6.2020

Limited Flexability

To be honest we do not use all the modules within QT9 but the ones we do use allow us to get by and pass our QMS audits, but for the power user like myself that wants to extract detailed performance data you’ll have to extract the data and pull it into excel and manipulate it to get metrics you need.
What you see is what you get, no customizing nothing. No overdue notifications or escalation process built in.

Vorteile

Ease of rolling out the product. Built in forms are helpful for a beginner. There are some features if you dig into the settings that allow you minor custom uses. The Calibration and Prevenative Maintenance Modules are promising and somewhat helpful. The document control module has worked well for us.

Nachteile

1. the biggest disappointment - No customability of modules and forms. Lots of tabs on the nonconforming product and corrective action forms and you cannot get rid of the tabs you do not need, You cannot even hide the tabs. Absolutely no customization to tailor to your organization.
2. No email reminders if you have overdue actions pending, you’ll have to look at the database daily.
3. No filtering of overdue items in perato analysis. You can filter: Open Items, Closed, Rejected, Submitted and deleted but nothing to tell you if an item is past due. No email notifications if an item goes past due. You can only disply the entire reports that are overdue.
4. Ad Hoc Reports are Lackluster for reporting performance data analysis (Perato Analysis, Bar Graphs, Line Graphs etc) Nothing here to help you determine how effective or ineffective your QMS is.
5. If you have more than one process approver (Risk, CA’s, NC’s etc) and one of them approves the action the other approvers cannot go back and make changes. Your locked out. I had myself and one other person approving a risk and the other approver approved the risk and I could not make any changes. I had to delete the entire risk action and start over.
6. Only exports to CSV files not Excel .xlsx extensions
7. Internal audit module - build a schedule only. No prefilled forms to use, no form development capabilities.

Antwort von QT9 Software

Hi Nacaro As soon as we saw the review, we had our team personally reach out to you.
1. Customizability: Unlimited custom fields are quick and easy to setup. Tabs cannot be hidden it is like an economy car vs a luxury car. The features are included.
2. Emails: QT9 automatically sends email reminders and overdue notifications to the responsible parties and/or administrators.
3. Filtering: Each individual user can customize their dashboard grids for each module to filter and display the content you want to see. It sounds like you have the "Status" column hidden.
4. Ad Hoc Reports: We include customizable filters for all canned reports and a customer report generator to create any report you could need for measurement.
5. Approvers: Simply change your settings to require 2 or more approvers.
6. Exports: We export to a universal CSV that can be easily be opened in Excel & other programs.
7. Audit Module: During implementation you build an electronic form and you attach related files.

Beantwortet am 7.8.2020
Tracey
  • Branche: Pharmazeutika
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
3
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 27.10.2021

Great option for entry into a computerized system for Quality

We were able to implement and deploy the system to our users very quickly. The sales team have been very quick with responses and follow up.

Vorteile

This is a very easy to implement software that is inexpensive. The workflows are great out of the box.

Nachteile

The only con I have at this time is the reporting on Change Control. Once they develop reporting for this feature, it will be a big improvement.

In Betracht gezogene Alternativen

Veeva Vault

Gründe für den Wechsel zu QT9 QMS

The cost was a huge driver for our company. We couldn't pass on the value for the cost of the system implementation, validation, and licenses.

Antwort von QT9 Software

Tracey - Thank you for reviewing our QMS software. We are happy to hear you found the implementation easy.

Beantwortet am 1.11.2021
95 Bewertungen

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