Hospitable.com – Bewertungsseite 3

Vorteile

Automate all Air BnB communication and friction.

Nachteile

Buggy calendar, sync features could use some work.

Vorteile

This software automates nearly every aspect of messaging and hugely improves the customer's experience and thus our business performance

Nachteile

The calendar function does not yet import bookingcom bookings but I believe it's coming

Vorteile

Saves me time; improves responsiveness; keeps me organized

Nachteile

Interface can be a little buggy, in large part due to Airbnb's clunky interface

Vorteile

Excellent support, easy to use, excellent feedback from guests

Nachteile

All perfect! Nothing to complain about
All good!

Vorteile

Automation of routine tasks and communication with guests.

Nachteile

The phone app is a little bit laggy and some of the features that i use the most on desktop are not available on the mobile app (task calendar)

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Vorteile

I like how it automates all the stuff i was taking the time to do before. makes templated messages way easier

Nachteile

took a little bit of time to get familiar w/ the interface

Vorteile

Very affordable and time saving. Works well.

Nachteile

Needs to integrate with beyond pricing, booking.com, and other sites.

Vorteile

1. make you have more time to service your guest in Airbnb
2. make you have more time to think about strategy
3. Catch you Leads to be guest when you don't have time reply to some question it's mean you lost your guest forever.

Nachteile

2 things,
1. I need you can include price adjustable in your software too.
2. Need to connect with more website such as Agoda home, booking, etc

Vorteile

The format of the automated emails and the overall ease to use

Nachteile

The overall look of the schedule that is not showing enough overview

Vorteile

The easy of use and automation giving me and my team peace of mind in terms of interaction with guest

Nachteile

The integration with another booking platform still limited. I'm looking forward to seeing Smartbnb integration with booking.com, Agoda home etc.

Vorteile

It helps me manage my two properties with ease.

Nachteile

No real app yet. You have to use a web browser

Vorteile

Amazing! So good! I'm so happy with this software, it's helping me a log, makes my life even better, now I can delivery better experience to my guests. I really recommend it.

Nachteile

I don't know! hahaha, the software is so good! Everyday is even better! Thanks guys!

Vorteile

Guests feel good. I save time . Writing much easier

Nachteile

Technical issues . Not always working perfectly

Vorteile

This is a great automated product. It’s great for notifying staff of cleans and also for auto responding to Airbnb messages. It’s almost amazing but not quite

Nachteile

Restricted automation for staff. If you set up the way it’s intended it’s wonderful if you have even a slight difference in needs it may not work.

Vorteile

Easy to use, user-friendly interface, great customer support. Thank you!

Nachteile

I'd like to be able to track and manage cleanings or have a cleaning schedule within the system that my crew would have access to. There was one issue with check-in messages not being sent but the customer representative looked into it and helped resolve the issue. Thank you!

Vorteile

This is all new to me. The software/program itself is very straightforward and I'm enjoying the ease of the system so far.

Nachteile

There is nothing at this time that I do not like about the software

Vorteile

The fact that I can set it and forget it. It runs itself. I dont have to think or remember to email guests.

Nachteile

The app and the website are very BETA. It was difficult to use but once it is set up its fine.

Vorteile

I dont have to worry anymore about giving guests the door code, or worrying about emailing them about issues or check in instructions, everything is automated!

Nachteile

Sometimes hard to find how to cancel automated reviews and navigate to certain areas.

Vorteile

Messaging guest automatically!
I’m an airbnb host of 2 condos, Smartbnb has saved soo much time coordinating my guests. It is a life saver!

Nachteile

Nothing really, maybe some feature could be a little bit more pushed and give more custom templates.

Vorteile

I love to have free time and Smartbnb management all my communication with the guest.

Nachteile

I think is a little pricey but still really help me in my job

Vorteile

Ease of use, set it and forget it, gets guests to engage and reduces questions

Nachteile

The verbiage of some of the smart responses is a bit odd

Vorteile

I like that you can autamete the messages and you can connect it to airbnb, vrbo and other booking platforms.

Nachteile

Very very expensive, I can find others softwares that do more or less the same and do other things, not only automated messaging.

Vorteile

I have 4 listings and this software reduced my daily messaging with guests from about 30 minutes to 10 minutes on average.

Nachteile

I didn't have any cons I liked the software.

Vorteile

The software is a game changer when it comes to hosting. Everything is linked to your hosting platform and takes all of the hassle out of hosting a property by automating messages when bookings are made. The time saved using this software is so valuable and it works for you to ensure everything runs smoothly and without hitch.

Nachteile

Learning to use the software takes some time and can be difficult to navigate which can be frustrating.

Vorteile

automatisation des messages. Gain de temps énorme.

Nachteile

Le logiciel est uniquement disponible en anglais.

Vorteile

The fact that you can take the time to program pre responses to common questions is a huge time saver. What I like most though is the automation so that a response will be sent immediately.

Nachteile

Sometimes the automation responses aren’t as reliable because they don’t answer properly like a human would.

Vorteile

The feature I like most about Hospitable is how I can automate messages to guests, cleaners, and any other team members.

Nachteile

It is kind of slow sometimes. Not the easiest to navigate until you get used to it - but that's normal for software.

Vorteile

They still have some backend kinks to work on, but overall, the concept and layout are great. The support is pretty good too.

Nachteile

would like to see an option to link calendar to personal calendar (in my case, google calendar). We have more than just 'cleaners' and 'maintenance' people. Would be nice to customize helpers/employees.

Vorteile

It is awesome because it automate everything and you can create every template possible.

Nachteile

It is very difficult to understand at the beginning.

Vorteile

Automatic responses very very useful because the customer feels that we care for them replying immediately to their requests

Nachteile

The price because regardless the usage I believe it a bit too expensive especially for little companies maybe better if you have many properties

Vorteile

All information automated, organized, professional

Nachteile

Like anything new, I needed to figure out what some of the terms meant while setting up.

Vorteile

This software is really helpfull, it answer inquiry in real time eventhough i was sleeping in Midnight

Nachteile

Maybe you could add a feature that allow cuztomize automatic answer into specific question

Vorteile

I like the ability to automate emails which saves me an enormous amount of time!

Nachteile

I think it could be a little more user-friendly and the aesthetic could be nicer.

Vorteile

It gives potential clients an instantaneous response - very import

Nachteile

Good responses so far. Possibly a lower cost?

Vorteile

Great for prompt response and organization

Nachteile

Not ideal pricing for just one listing.