Pepperi

Most customizable B2B for wholesaler

Best B2B software for mobile sales

Our sales reps in the field were taking orders using individually different methods during the day and then those orders would have to be transmitted via email or handed in and then manually inserted into the ERP software. This ALWAYS created problems with order accuracy, stock availability and credit control. Our office & warehouse staff would be tied up on the phones for many hours advising sales reps of account status and stock availability and not to mention the issues with inaccurate orders in the distribution cycle.
We needed something that could mirror our ERP information on a real-time basis to our sales reps so that they could accurately take orders and manage their customer base.
When we first considered this software, we were skeptical on how effective it would be in our business and how more importantly, using an international support service would work for us in a different time zone. After some teething problems working with a local Pepperi integration partner in Sydney, we have now been up and running for over 15 months using the software religiously. Most of the problems we had were due to the way our ERP system was being used and our data capture. Once our integration people sorted that out the only errors we had were genetic issues with networks and the way our ERP was being used.
On average we now push through over 500 orders a week without fail. Our accounts staff are no longer desk bound and our sales process is completely mobile to a point where it's now rare that a sales order will be entered directly via the ERP system rather than through Pepperi.
For us, this software has given us a completely new perspective on how much more we can automate our processes so I really have only good things to say in this review.
If I were pressed to find a negative then all I could say is that the cost of the subscription is more expensive than many other competitive products though from where I sit now, it's well worth the investment. -------------------------------------------------------------------------------------------------------------- Why did I write a review?
I was asked to share my experience by my integrator as they are proud of the work they have done and therefore would like others to know about this space.
I am a real customer in Sydney Australia, I pay annually for both my Pepperi licences and integration. I also recommend to many of my colleagues and customers this software.

Terrible Customer Support, Limited Functionality, Unable to Obtain Response to Billing Concerns

This is not the first time I have lodged a complaint about this software provider, I previously had an issue with billing and it was only when I had written a review online that the staff at Pepperi contacted me and arranged the immediate refund of monies owing with the request that I take down the review. Upon receipt of that refund I withdrew my review but recognize now that the underlying issues with this company remain.

Whilst the software serves its purpose (with limitations), dealings with representatives of this company once they've signed you up and taken your payment is disappointing. With near on three years experience with Pepperi, I feel I am suitably qualified to advise that there are better options available.

Amazing interface for tablets!

Amazing experience! If showcasing your products visually is crucial to your sales process on the field, Pepperi is most definitely the tool for you! It also has custom-pricing available.

Its a flexible platform

It has been a great journey, the Pepperi team is always willing to help and improve their tool, it is clear there is a lot of investigation from their side on how to innovate and keep the tool updated with new features. The best thing for us was its flexibility that allowed us to do all the things we were looking for and now is enabling innovation.

Helpful and Functional

Pepperi is very efficient and time saving. Everything is computerized and can be used for presentations and imputing data. It helps my company with accessibility issues and helps with keeping record of sales.

Easiest Implementation with SAP Business One

Swift to implement, excellent price-to-feature ratio, easy to administer, simple SQL-driven integration, excellent customer support. Pepperi understands SAP Business One and stands behind their product. After the initial launch, the Pepperi implementation team worked with me on two niche-specific customizations and brought the same swift, affordable, professionalism to these small projects.

Pepperi Review

Intuitive and easy to use. Back office a little less so, but very powerful. Great support.

Intuitive and easy to use. Back office a little less so, but very powerful. Great support.
We were able to get to production with Pepperi in less than 4 weeks. All went smooth. Their product is very flexible so we could configure it to our specific needs.

Excellent integration with social media

Their support team are amazing too, such a pleasure to work with.
Highly recommended App!!

Plein de promesses… Mais c'est un a revoir

Sur l'utilisation quotidienne de Pepperi, c'est un vrai plus au niveau de la facilité de vente, je n'ai rien à redire de ce côté, cela reste une des meilleures applications que j'ai puis tester, mais malgré tout la gestion du BackOffice et définitivement frein dans l'utilisation de cette solution.

Great App UI/UX especially for Ipads, I am satisfied even that there are some cons.

Heavy catalogs and laptop became Ipad weight.
Good quality pictures replaced printed catalogs that often get discolored and wrinkled.
Catalogs shows the products we have and not the whole manufacturer items.
Inventory integration helps us sell the right products and not the ones out of stock.
Storefront and pepperi for buyers increase our B2B order center availability.

Very easy to work with and easy to use.

We came from proprietary software that had to be installed manually on each device. Using Pepperi as a service has been much easier for giving access to our employees since they can just download the app from the app store. Pepperi gives us the ability to submit orders with many different choices. We can customize shipping options, payment options, and enter notes for our internal staff. The catalog filters let us create seasonal and event specific catalogs that make it much easier to merchandise and sell products. Different types of sales activities let us customize Pepperi to work for us. The new workflow module is also very useful.

I love Pepperi. It has been a game-changer for me and my company!

Tina’s Feedback

Overall it’s been good to work with.
But being a one women show it’s a bit expensive for me to have next year so I’m not sure I will re new at this stage.
My overheads are quite high and I’m cutting down on what I don’t need or going to lower plans etc!

Fast, Affordable, Effective Sales Automation

We implemented Pepperi to connect our field sales representatives to our SAB Business One based office. This was the fastest, easiest software integration project I have ever been involved with. The app is platform-agnostic ('droid or iPad), easily used, and brining basic features online was quick and painless. Advanced features followed readily, limited by user training rather than technological structures. The integration is easy to modify and maintain, allowing easy customization of features.

Pepperi has streamlined our operation

It has been a great journey so far, we have changed from a very clunky system and now appear to be more professional and efficient. Our next stage is to crate the B2B Storefront that will take it to the next level again.

Great Software For Business Buyers

Pepperi is a great software for business buyers. They are very helpful on setup and much more knowledgeable than their competitors at handshake. Their downfall is that their system is archaic feeling and is difficult for users that have limited computer knowledge to maneuver without causing multiple orders to be created, etc. Pepperi is working hard to bring their platform to the next level and we are confident that their solution will be top notch going forward. It is definitely worth considering and comes recommended.

A great tool for modern sales teams

Reliable software with robust features and hopefully an aggressive evolution towards even better features and special industry requests.

wholesalers' best friend

no more paper catalogs and increase sales

Pepperi accelerates the sales

Love Pepperi. Only improvement I'd add is product availability dates.

Order writing and order data management

Cost and support is what lets this down

Good tool to start in ecommerce world

We decided to use Pepperi on market where we started with B2B ecommerce, experience ios absolutely positive becasue we can start fast with simple integration and overall with absolutely an acceptable cost.

Great product but once you sunscride you are left to your own devices to set it up properly.

Easy ordering for sales reps

great product

Excellent and time savers

Time saving and efficient, no need to do things manually like computation and we can use it for presentation.

Great product

Best on the market

Having checked out the other programs we decided on Pepperi and haven't looked back. Our sales team loves the ease of use and once you get the hang of the back end it's easy to make changes, update and run reports. Simply put Pepperi is the stand out for our sales team.

It's one of the best ordering systems I have used

Great program helped me to increase sales

The software is good. Very helpful in my everyday work.

Good accessibility and helps organize my sales records.

Customer service will not respond to system errors

Company does not follow up on promises to fix errors. Unacceptable for a commercial platform

Pepperi review

Good experience but a lot of frequent issues with QuickBooks integration. Good customer service was given at all times.

Pepperi is very easy to use and you get a good overview of what you have ordered and the status

A lot of mobility and end of use of my computer in the car.
Easy to find prices and location of customers.

Salesforce ordering and layout software

Very good, our Sales Teams are happy with the software. Major leap vs. the previous Software.

Quick, intuitive, useful.

Great software! Very easy to use!

Pepperi has really helped us increase the efficiency of sales people and sales in general. It is very easy to use and can be really designed the way you want it to be. Also, they have great customer support and are very responsive

I work in the field and place orders thru pepperi

Great tool to use for us to capture what our brand ambassadors see in the stores.

Seeing stores that are far from me.

Pepperi is overall a good app, very helpful and functional.

Super easy to use

Makes my job so much easier

Wow, just WOW.

Using Pepperi made our sales do just what they say, "Leap Forward".
Our sales reps use it all the time, order sizes went up, we got more orders than we used to & overall sales went flying through the roof!!

Use Pepperi, they beat all the competition and offer a whole product tailored just for you.

Mobile CRM at its best!

Pepperi's order management app has greatly helped are sales teams increase sales through enhanced CRM. This is a must have sales rep app for enhanced order taking and mobile merchandising.

Most Comprehensive Order Management System

Pepperi's order taking app is very user friendly for sales reps in the field. It helps both with sales planning and execution, and really acts as a mobile CRM --providing actionable insights for sales reps to utilize in meetings with customers. The app extends beyond this however --the e-catalog, which allows companies to upload multiple product images and information can then we given to B2B customers to deploy as a "B2B Storefront" from which distributors'/wholesalers' customers can then order from directly!

Pepperi helped to increase my sales

WE really love using Pepperi, it is fast, easy and very powerful. You can build your E catalog and synchronize with your stock. It helps our sales reps to manage their orders easily. Don't think twice when you need to choose your order tacking app.

Ok wholesale sales platform

Overall great App

Organization and ease is what I benefited from this software

This a great software to get an overall increase in sales and good customer experience.

In general, i had a good experience with pepperi, got exactly what i needed.