Looker – Bewertungsseite 3

4,6
Gesamtbewertung
Bewertungen

4,6
Gesamtbewertung
Bewertungen

Nutzerbewertungen zu Looker durchsuchen

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Ayesha
Ayesha
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 18.12.2022

Build all your Dashboards with Looker

Great tool for building reports from scratch and creating dashboards to visualize data.

Vorteile

We have used Google Data studio in the past and now using Looker for creating dashboards and building reports. This has been very useful tool for us to compare data and infer insights out of it. The best part of this tool is the data gets refreshed automatically and the reports can be checked realtime.

Nachteile

No issues using Looker. It works great and loads data pretty quickly.

Jan
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Monatlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 19.11.2022

Looker uma ferramenta de BI da gigante de dados Google

Excelente experiência de uso, seja para iniciantes ou profissionais de dados.

Vorteile

A ferramenta é de fácil aprendizado e consta com diversos conectores e recursos para otimização de seus dashboards.

Nachteile

Adicionar ainda mais recursos para layouts.

Shannon
  • Branche: Marketing & Werbung
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
3
Kundenbetreuung
0

5
Bewertet am 5.3.2023

Incredibly Powerful Analytics Platform

It's been a refreshing change to see a tool able to visual data so effectively after using competing mainstream analytics programs (Google and Adobe) for so long.

Vorteile

A client uses this analytics software, and I have been consistently impressed with the informative dashboards you can build to really dig deep into your website and app data as a cohesive unit. The depth of analysis, and the graphics to visual the data are far superior to competitors in a lot of ways.

Nachteile

It's not intuitive, and the client's internal analytics team had to set up all of the necessary dashboards because just logging in and poking around is not going to be even remotely enough to understand all Looker can do. It's not laid out in a similar logic as the other mainstream analytics platforms, which means there's a learning curve.

Gal
  • Branche: Programmentwicklung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 11.2.2021

Great BI Tool, easy to use, deploy and manage, both by developers and business users

It helping us give the business users access to our data models and get business insights.
Our R&D team is monitoring deployment of product using this data.
We are also give customer access to their data (with row level security)

Vorteile

very quick deployment, self serve abilities for the business users are very high.
Mediation layer management is very good, it is "Code" based and not setup based so it is very easy to replicate/versioning and find "Hacks" to many needs, and versioning is managed by GIT.
Support is amazing, always available.

Nachteile

Still lacking a little bit on the graphic side, Would really love to have some more buildin dynamic graphs.

In Betracht gezogene Alternativen

Oracle Business Intelligence

Warum Looker gewählt wurde

Ease of use, deployment and management
Ankur
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
3
Kundenbetreuung
0

4
Bewertet am 8.6.2022

Performance Improvement

Vorteile

Could base app no inbuilt app/software required & ease of use From verious devices

Nachteile

Sometimes It lags a lot and doesn't respond in the urgent need.
If I look at Google analytics it gives too fluence experience

Terence
Terence
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 5.10.2017

I work as the lead BI developer and Administrator of Looker at my company.

Vorteile

For your developers, the customer service is superior. They also do a great job reaching out to your primary users. With respect to frontend users, those using it for simpler data retrieval/review, their interface is rather easy to use and logical to work through. They do a lot to make the system as simple as possible. Only your BI developers and/or data engineering team can clutter the space.

Nachteile

If you decide to purchase the non-customized version, the color palette Looker uses is rather bland (More noticeable to executives and heavy users-most users will be fine with it though). The company's integrations are rather limited, but supposed to improve with Looker 5 (via the Action Hub). However, it seems that most integrations will require purchasing from third parties, instead of being a Looker hosted and "controlled" solution you purchase through them. That complicates the process.

Verifizierter Rezensent
  • Branche: Immobilien
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 16.3.2020

Looker provides great insight

Looker has been a great and useful tool for out business. Where we've found challenges is in the specific data dictionary and set-up, which internally was not well prepared prior to implementation.

Vorteile

The ability to compare data from different sources in one place is great - this allows us to better understand our user base, their performance on our platform - everything from health to revenues and the nuances we use to grade and measure our users.

Nachteile

Looker provides lots of flexibility in its set-up, but that could create confusion in the user experience. You need to really know what you're doing, understand data and its presentation to set Looker up to be most optimal. If would be great if Looker could visualize better, and also allow for over time analysis.

Antonio
Antonio
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 27.1.2023

Reporting y dashboard profesionales de manera sencilla e intuitiva

Vorteile

Es un producto que inmediatamente te permite ver los resultados de lo que estás aprendiendo. Intuitivo en las construcción y personalización de los gráficos y filtros. Son muchas las tipologías de fuentes de datos que pueden alimentar tus gráficos. Es una herramienta que empodera.

Nachteile

Objetivamente no he detectado ningún punto negativo. Si tengo que evidenciar un deseo, me gustaría tener un más amplio catalogo de gráficos.

In Betracht gezogene Alternativen

Microsoft Power BI

Gründe für den Wechsel zu Looker

I'm using both.
Verifizierter Rezensent
  • Branche: Internet
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 6.10.2017

We've been using Looker since about an year. Our leadership loves it!

Our business users love the self-serv options that this provides. It drastically cut down the effort our analysts have to spend answering routine questions and allow them to focus more on the value added activities.

Vorteile

Things I like about this product:
1. Ease of use by our users - very intutive
2. Integration with our big data platform and databases. We use ours with Redshift and Aurora and they take most advantage of both systems.
3. Their super awesome customer support - always available chat who are really good at what they are doing.
4. Custom install options along with their hosted solutions.
5. Their whole team is involved with the product and customers top down. Really appreciate their responsiveness and customer-centric approach.

Nachteile

We really don't care about visualizations, but that can use some improvement to those who care.
The LDAP integration setup is a pain. It works well once it's all setup.
There is no roll-back once a version is installed. Work around is to restore from a backup. Would love to be able to do that as sometimes things don't always work the way we are used to and might require a rollback.

Jo
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 5.001–10.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
3
Bedienkomfort
1
Kundenbetreuung
0

1
Bewertet am 6.12.2022

Looker Review

Displeased and frustrated.

Vorteile

The option to pull a lot of data in an organized fashion.

Nachteile

This software RARELY works, it's completely glitchy. I use it, well, I attempt to use it, daily. But I continuously receive the No Date to Report message. It completely hinders my job as I need the data from the reporting. Seriously, it is glitchy every single day.

Mariam
Mariam
  • Branche: Verbraucherdienste
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 1.10.2022

Deep dives are easy

Overall, this is a very good platform.

Vorteile

Easy to use product. You can create dashboard. Take a look at datas and do deep dives. It helps business a lot.

Nachteile

It would be great if it were faster than it is now. Especially on Mondays you need more time to get what you want.

Mickey
  • Branche: Computer-Software
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
0

4
Bewertet am 23.11.2022

A cheap, easy and robust tool for data visualization and reporting.

Vorteile

Looker is currently the best data visualization tool out there for those that are on a budget. That is because Looker is free to use.

Nachteile

While Looker is relatively easy to use for those who have a data analytics background. I do think that Looker could be easier and more intuitive to set up. Especially setting up data sources can be tricky.

Jonathan
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 11.6.2019

A game changing data tool

Looker is a game changing tool insofar as it provides a 21st century approach to data tooling that massively amplifies how organisations can get access to, explore and power applications through data without making sacrifices from an accuracy perspective. Looker's company culture is fantastic and the focus on customer support really helps to extent the impact of the product itself.

Vorteile

* LookML because it enables a scalable semantic layer wherein business rules can be defined in a single place and logic is code based thereby enabling version control, testing and auditing.
* Extendability because the data platform focus enables businesses to serve data to applications and people through a single component
* Customer experience focus

Nachteile

* It can be hard to navigate the huge volumes of content that users build on Looker and find the canonical/VIP products that are the foundation for any company

Mary
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 13.6.2019

Great product!

Looker has allowed us to make clean, consistent data for all of our campaigns available across our agency and externally to clients. This has significantly sped up the reporting process and increased the amount of time that we've been able to put into actual analysis. Also appreciate that Looker is constantly adding new functionality, and looking forward to see more chart types and integrations with other sources in the future.

Vorteile

Looker has been a game changer for us. It connects easily to our database and allows internal users to dig into our data and optimize media campaigns without having to write SQL code. The dashboards are easy to create and customize, and the fact that it can be embedded into a website allows us to share with clients without having to mess around with permissions.

Nachteile

Not exactly a con, but we tend to join most of our tables and clean our data in snowflake rather than Looker, so I can't speak to the advanced develop/derived table features.

Justin
  • Branche: Marketing & Werbung
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
3
Kundenbetreuung
5

4,5
Bewertet am 5.8.2015

Powerful for the Data Scientist, Friendly for the Business User

Vorteile

When I first saw Looker (during a long BI evaluation process where we demo'd perhaps 5-10 tools) I knew it was what I had been hoping for in a BI vendor. The ease of dragging dimensions and metrics onto a canvas, the fluid way that you could generate reports, and the simplicity of drilling down into the source data all suggested this was a tool that had been built well from the ground up.

Other vendors seemed to trap you into a narrow view of your metrics, but with Looker the only restrictions were the ones built into your data model. It could easily flex to accommodate whatever data you wanted to look at.

The LookML language and the way Looker is designed to interact with your data is pretty brilliant. Even a non-data scientist and non-SQL user like me could get the hang of the basics ;)

The range of options, the configurability, the flexibility...all aces. Really you only get stuck by your imagination, the tool is powerful enough that you can solve most problems if you have the know-how.

The team is also great. Awesome culture, friendly support.

They have a continual flow of new features and improvements.

Nachteile

You do need a good BI person or ETL developer to really get the most out of this tool.

Setting up your data model really well and going to the outer limits to solve some particularly difficult queries are all things I would have had a hard time doing without technical resources on the team.

Of course it's possible Looker helps with a lot of this during implementation; we pretty much controlled our own because we had the folks in house to do it.

Verifizierter Rezensent
  • Branche: Computer-Software
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 29.7.2021

The best BI Platform on the planet.

Looker is a robust platform that will greatly help any business to grow.

Vorteile

Looker is a powerful and reliable platform for analytical work. Surprisingly, I also found it easy to use and it helped me achieve my goals.

Nachteile

The design of the platform could be improved, but saying that, it's not too bad. I would also like better documentation and tutorials.

Jeniffer
Jeniffer
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 27.8.2022

Effective Marketing Data Analytics System.

Looker is a powerful marketing and project data management software with a very flexible and useful real time data analytics generation.

Vorteile

Looker has a very professional and easy interface to access and the ability to manage multiple marketing channels through Looker functions is excellent.
This platform reporting capability is on top and incredible leads management software and very easy to integrate to other platforms.

Nachteile

I have nothing to underline as a problem from the Looker functionalities, and the training when new to the tool is effective.

James
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 29.11.2022

Looker can handle it all

Overall Looker has been a powerful tool for our company to draw data insights from.

Vorteile

Looker is a great tool for KPIs and data visualization. It's powerful enough to handle many large queries and return simplified dashboards for end users.

Nachteile

There is certainly a learning curve to using Looker and some of the shortcoming in "and/or" filtering make the need to leverage custom filters even higher.

Daniel
Daniel
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 15.5.2018

Great Customer Service

Vorteile

The looker team has great customer service. They are flexible and easy to reach. The chat feature in the product is awesome, as it quickly connects you to a Customer Success rep who can help you with pretty much anything!

Nachteile

The cost for this product is quite high compared to other BI tools. Also, this product requires a full time data engineer to keep the backend of the product to build new data models.

Alexis
  • Branche: Verbraucherdienste
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 18.2.2023

An excellent tool and true to the description

It's convenient to have a place where you can compare data from several sources. Looker is really simple to use and adapts to your level of technical expertise.

Vorteile

The tool Looker is fantastic. I strongly recommend it! The time it takes to put it up is eventually worth it because it allows less tech-savvy peers to study data independently.

Nachteile

Although assistance is usually available, occasionally requests take a little to process and with all the security patches, the information can be a little limited.

Verifizierter Rezensent
  • Branche: Bekleidung & Mode
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 8.10.2017

Empowers entire companies with data with an intuitive software and incredible customer service

Vorteile

Even non technical people, get excited to use this product once they know how!
Customization ability
Incredible data visualizations
Allows me to automate and optimize processes
The friendliest and most helpful customer service

Nachteile

Loading dashboards can be very slow
Validating code can sometimes take forever
Occasional bugs make it temporarily go down for the entire company

Ernesto
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 27.11.2022

Looker review

Vorteile

It makes our reporting easier and monitors our volumes

Nachteile

None so far, will there will be will keep you posted

Verifizierter Rezensent
  • Branche: Onlinemedien
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 24.6.2019

Flexible and simple visualization tool

Completely solved our visualization needs throughout the Company, in a wide variety of formats. Boosted many non-tech employees by allowing to create dashboards in a quick and easy manner.

Vorteile

Flexibility to transform data before visualization and the variety of visualization formats.

Nachteile

not that flexible to share data with 3rd party users.

Tanya
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 21.5.2022

Easy to democratise the use for BI to all departments

Positive! You can define your logic of measuring and if you have a BI Team any discrepancies are easy to track. Depends on how good the connection with your data warehouse is but for example with Snowflake it worked seamlessly.

Vorteile

Departments can access data in a consumable form without complexity.
Some SQL skills help achieve a lot more with the software, you can write your own queries and get more drilled down data.

Nachteile

Some visualisation options (like graphs & charts) were a bit more complex to achieve. Although, the default tables are simple and easy to understand.

Verifizierter Rezensent
  • Branche: Computer-Software
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 19.10.2017

I use Looker every day, all day to make the data actionable.

Being able to distribute limited customized data reports to over 2,000 people!

Vorteile

They are always improving the product and taking my requests seriously. I have been using it for 2 years, and all of my requests have been met.

Nachteile

Sometimes the requests take time, and with all the software updates, sometimes the documentation is a little lacking, but support is always there to help.

Tomer
Tomer
  • Branche: Computer-Software
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
3
Bedienkomfort
4
Kundenbetreuung
0

3
Bewertet am 26.8.2018

Pretty easy to use but missing features and quite buggy

Vorteile

- It's pretty easy to work with once you have a working sample
- Creating a chart is simple and creating a dashboard is very intuitive - you can just explore and save a few looks to your dashboard in a single run.
- Warns about errors right on the spot when editing a view

Nachteile

It's just not very mature yet. I don't see why I should hit the "clear cache & refresh" multiple times before it actually gives me a result from now and not from 4 days ago.

Also, it's missing some features like a custom sort of the results order. It's important when you're putting things on a dashboard.

It's also letting you validate and commit and only when running it returns SQL errors if there are any. I think it should look for syntax errors at an earlier stage.

customizing the column names is done the wrong way - you can't edit the current name, you need to retype it (why? such a silly feature)

Lastly, customizing the colors is really not intuitive. I figured it out but I'd do it differently.

Eric
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
3
Bedienkomfort
3
Kundenbetreuung
0

3
Bewertet am 18.1.2022

Looker is a decent data visualization tool

Looker was an attempt to deliver a single source of truth dashboard to senior leaders. Because much of our data lives in different warehouses, there wasn't one link to click for these people to find this information. Because of the rapidly changing business we were engaged in, Looker became stale quite quickly and we failed to resource it's in-house support, so it didn't end up being very useful.

Vorteile

Logging in the first time is simple and straightforward. I also had good experiences with chat support to solve small access and navigation issues.

Nachteile

Looker tables are not easy to dive into. I found them more helpful for high level information and trend identification. Without a team of Data Engineers or Analysts, Looker is a fairly static tool with some canned reports.

Catherine
Catherine
  • Branche: Computer-Software
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
0

5
Bewertet am 3.10.2018

Detailed Data

Vorteile

Looker has allowed my company to organized and dig deeper into data that we collect in our CRM. You can really get down to the specific details of things. I like that you can easily create a look whenever needed and have the option to not save it if it's not needed again. I also like LookerBot for Slack.

Nachteile

It definitely has a bit of a learning curve. I still struggle with creating some reports but as someone who is not data-centric I've learned how to use it pretty well

Verifizierter Rezensent
  • Branche: Rechtsberatung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 5.10.2017

Best Software Available for Centralized Analytics

Vorteile

I like that the software is web based so it can be accessed everywhere. I am also really happy that analytics is now completely centralized in my company. This makes helping people get the data that they need so much easier, and I do not have to spend much time on ad hoc queries anymore.

Nachteile

I do run into query performance issues when there are multiple users querying at once. There is also a pretty large initial investment when setting up the implementation.

grant
grant
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
3
Kundenbetreuung
4

4
Bewertet am 20.3.2018

Powerful data exploration tool, invaluable for reporting complex business data

Vorteile

Able to rapidly organise very large data sets and share dashboards and views. Fairly straightforward to build queries even for non-technical

Nachteile

Some limitations in reporting data views (e.g. Histograms) and doesn't have wide range of options for exporting to other reporting packages

Verifizierter Rezensent
  • Branche: Internet
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 21.9.2019

A great tool for exploring data

I user Looker every day​ to create dashboards that I share within the company. At the same time I use Looker to analyze​ data on ad hoc requests

Vorteile

It's really easy to create dashboards and reports. Even though we need to code some things it allows to be really flexible in the way you create and display data.

Nachteile

I had to learn more technical information, the code, and how to work with development and live versions of the models.

Alex
  • Branche: Verbraucherdienste
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
3
Bedienkomfort
3
Kundenbetreuung
0

4
Bewertet am 8.11.2022

Good concept - hard to get buy in

Vorteile

The best part about Looker is that users can build their own reports and dashboards with the data that is available

Nachteile

It is difficult for people to fully utilize the features available without fully understanding the data. This often ends up with most people at the company not using Looker to the fullest.

Verifizierter Rezensent
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 17.11.2017

Looker has helped every single person at my company

Vorteile

I love how power Looker is and their customer service is above and beyond. They've been super helpful with everything.

Nachteile

There's not much I don't like about Looker. There is a little bit of learning curve when starting off but other than there's nothing to not like.

Arika
Arika
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
3
Kundenbetreuung
4

5
Bewertet am 14.1.2023

Number 1 Data Analytics Tool

We recently started using Looker and realized that our life would have been much better if we had come to know about this tool earlier. It helps you save time since you can get all the data in a single place. Although, it is not so easy to create reports. You will need to learn using the tool.

Vorteile

1. Looker can extract data from a wide range of platform into a single report2. Extraction of data is quick3. Multiple data visualization options are available

Nachteile

Looker is the best platform for data analysis. There is nothing to complain about Looker.

Greg
  • Branche: Eventservice
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 25.6.2019

Looker

Looker has helped us provide higher quality information to our users in a more attractive and efficient manner. Our users are able to customize and share content in ways they couldn't before. Looker has eliminated manual report runs in many cases and definitely has created efficiencies that save time and money.

Vorteile

Looker allows you to work with virtually any data warehouse, and setup is not difficult. LookML is easy to work with, and allows non-developers to create content for their teams. Embedding Looker in our web app was relatively painless, and is a big improvement over our prior reporting system. Sharing content is super easy with scheduled reporting, and the variety of formats gives us solutions for different types of users.

Nachteile

I would like to see more visualization options, and enhanced capabilities with scheduling.

Ben
  • Branche: Non-Profit-Organisation Management
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
0

5
Bewertet am 29.7.2019

All your data, visualized

Great data visualization platform that opens up so many options and possibilities.

Vorteile

Looker's customizable dashboards are the heart and soul of the platform, and the most valuable part in my opinion. I can (and do) create dashboards for almost everything, from customer engagement, to content performance, and even technical metrics of a web application. This freedom to track and visualize almost any data source within a business is just incredible, and well worth the steep learning curve.

Looker can aid in team productivity as well. We use quarterly dashboards to track key metrics, so that everyone can see (in real-time!) how our organization is doing. It's very encouraging for the team to actually see progress over time in a chart, rather than just hearing/reading numbers.

Nachteile

Looker can feel clunky. This is not just because you need to know SQL to really use it well, but because the UI is slow, on occasion. Granted, if your data warehouse is slow/enormous, Looker can only do so much. But even for regular data analytics tasks, it can be sluggish.

Also, I do not like some of the predefined formatting for graphs/charts/visuals. The size-to-information ratio seems way off at times, but perhaps this is customizable and I have not discovered the settings yet.

Verifizierter Rezensent
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
0

5
Bewertet am 7.4.2019

Powerful, customisable BI tool

Vorteile

- Easy to use interface
- Extensive feature set

Nachteile

- The actual visualisations are not as attractive as some of their competitors
- I've occasionally run into bugs when displaying dashboards at low resolutons

Nicholas
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 12.6.2019

Best in class and exactly as advertised

We've had a great experience with Looker, both the product itself and the company supporting it, and I'm very happy with our decision. It's easy to use for both admins and end users, and when we do have an issue there's usually been a

Vorteile

Looker is extremely intuitive and accessible for end users. This has made training and driving adoption across the company a breeze. It has really opened up our data to a huge number of non-technical users. Their customer support is also excellent.

Nachteile

As part of our evaluation we trialed several other providers that I think would have provided about 80% of the value at a dramatically lower cost. For our organization it made sense to go with the best in class, but for a more cost-constrained organization there might be better options out there.

Verifizierter Rezensent
  • Branche: Internet
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
3
Kundenbetreuung
5

4
Bewertet am 6.10.2017

Looker has made my the data and reporting part of my job much easier.

Vorteile

The ability to create easily digestible visualizations in a matter of seconds. Looker has brought together all of our different data sources in one hub to read and analyze and present data.

Nachteile

It requires an admin to make it usable for a wider audience. It is not out of the box accessible for someone who isn't familiar with the data setup

Anuja
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 11.6.2019

Great self-service reporting tool

I started using Looker in Feb 2018 and have found it to be a very useful tool. We use this as our main analytical reporting tool at the moment and I only expect things to improve with the upcoming acquisition by Google.

Vorteile

YAML like LookML
Ability to have comprehensive data models
Ease of training users to self-serve user defined Dashboards and Looks
Great usage statistics via the System and User Activity explores

Nachteile

The visualizations need to catch up quite a bit so they look more professional grade a-la nytimes style story telling viz. Can accomplish more sophisticated things using API for sankey or other visualizations but these need additional work. Ability to run cross DB queries in case of multiple warehouses / data marts.

Greg
Greg
  • Branche: Eventservice
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 6.10.2017

Looker gives me on-demand access to data the way I want it, with great visuals and sharing...

Easily accessible data, ability to share in various formats and upon demand. It's easy to create custom queries on the fly.

Vorteile

Looker helps me put actionable data in front of various teams within my company, regardless of how tech savvy they are. I love being able to schedule reports and alerts so I can spend more time working on higher value items. Looker's support is exceptional, from the top down to the chat team, they are responsive and helpful, and just nice people to boot.

Verifizierter Rezensent
  • Branche: Einzelhandel
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionalität
2
Bedienkomfort
2
Kundenbetreuung
1

2
Bewertet am 5.10.2022

Terrible experience as an user

Terrible. I paid a high price point to have no support or any assistance whatsoever.

Vorteile

The interface is simple, the product is easy to use after connecting the data

Nachteile

It's very slow, it takes too long to run any query, and the support is non-existing.

Daniel
  • Branche: Marketing & Werbung
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
4,5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 4.8.2015

Looker transforms companies

Vorteile

It's a great product for giving people in all departments of your company access to data and allow them to explore what your data can provide. Rather than having to always go to the Business Intelligence or Analytics team, people of any level can query data without any SQL knowledge or understanding and yield results that are either directly actionable or ask more questions that can be answered using Looker. We ran an initial 30 days trial with a view that only our analysts and BI team members would use it. By the end of the 30 days, everyone from the COO down to the account teams were using it. It's amazing.

Furthermore, the vendor is smart, responsive and constantly improving the product, delivering a new version approximately every month. Their customer service is second-to-none and they are always happy to hear about new features that you need in the product. Very pleased overall with their service, strategy and plan to expand our use of them to our clients over the next few months.

Nachteile

Looker are still very heavily US based. They have just started an EU office, but support is still largely limited to US West Coast hours (although they seem to wake up at stupid o'clock to deal with some of our issues and plan to have support in the EU soon).

Chetan
Chetan
  • Branche: Bekleidung & Mode
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 22.5.2021

It's the best business intelligence software we been using for our analytics and tracking

It was nice enough to use the Looker at first time. My team has now the extra analysis to look and and make decisions.

Vorteile

I liked this software a lot, it has the nice analytics and stats for our ecommerce business and it's the one we used a lot. It's also for our affiliate tracking we used to measure the performance at all.

Nachteile

It's the complete tool to start with, we been using this for last 2 years now and our team and I liked it.

Verifizierter Rezensent
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
3
Kundenbetreuung
0

5
Bewertet am 24.4.2021

Great BI

I track our business main goals daily and the visualization Looker provides covers our needs perfectly.

Vorteile

DS team creates dashboards mainly for non DS specialists in our company, they can easily track product lifetime, download the data into excel if needed. It improved my quality of daily work.

Nachteile

It gets down very often, requires very good internet connection and building dashboards is not very easy and intuitive for non professionals, requires time to get used to it.

Verifizierter Rezensent
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
3
Bedienkomfort
4
Kundenbetreuung
0

4
Bewertet am 13.1.2019

Excellent Visual Tool

Looker helped me form meaningful information so that I could send helpful reports to other teams. As I used it more, I even gained a better understand of how SQL works.

Vorteile

Visual. Data pulled from SQL queries are made meaningful by placing them in colorful, and easy-to-read graphs.

Nachteile

Navigation. The Explore view, where data is incorporated into a graph, can sometimes look busy depending on the amount of columns being used, and if the filters, graph, and data sections are pulled open.

Verifizierter Rezensent
  • Branche: Essen & Trinken
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 6.10.2017

Great experience thus far from the onboarding to ongoing support

Vorteile

Ease of use and self-service type model where business users can manage things themselves. I also like the fact we can easily add different data sources and view them together.

Nachteile

LookML does take a bit of time to learn, but it's definitely worth it. Visualization is good, but not yet great.

Isaac
Isaac
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 21.7.2018

Great software with continuus updates

Vorteile

I like that you truly do not have to understand SQL to end up being an expert and ask the ideal concerns in Looker. Looker is continuously making updates, they deliver really rapidly. I have a favorable outlook of this item.

Nachteile

I dislike for how long it takes given that it never ever truly caches the information. I need to truly make certain the questions I compose or the concerns I ask are really restricted as an outcome.

Mia
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 11.1.2023

Looker is a great way to track data for your business

Vorteile

I love the ability to visualize all of the data in one space. Dashboard creation is easy and so useful.

Nachteile

I wish I could pull in more variety of data

Jiayu (Sophia)
Jiayu (Sophia)
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 6.10.2017

Consistently Improving Software with Powerful Functionalities

Vorteile

It's everything you can think of at current stage for BI tool, and they will think of the future for you. Looker has been consistently working on listening really well from their customers and update their features.

Nachteile

It takes time at first if you are building out your BI model completely from scratch or transit from other tool, but the reward is huge and there are a lot of Looker people helping you in the way.