LearnUpon

Vorteile

It is quick and easy to develop content without the need for complex software and programmers. Our interactive courses achieve 5 star reviews simply using the tools provided with the system.

All of our candidates, which now number in the hundreds, are able to navigate the system and complete our courses on a wide range of devices. We were concerned that candidates would need technical support we would be unable to deliver. We did not need to worry, technical queries for candidates have been almost non existent. The small number raised by our administrators and course developers have been answered and resolved quickly thanks to LearnUpon’s fantastic team.

Nachteile

There isn’t anything we don’t like. More tools to help non developers create interactive courses would always be helpful in future developments to help us keep creating. One observation, the current pricing could divert small businesses from dipping their toe which would be a shame given they are the businesses that can most benefit from such a user friendly tool that doesn’t require an army of expensive developers, programmers and in-house computer experts.

Vorteile

The ease of use on both the administrator and user side is fabulous.

Nachteile

There were some features that I needed/would have liked to use. With the suggestions, they have been moving forward with their development team to make changes and improvements to their platform. My Customer Success Manager meets with me frequently to discuss any issues I have and to update me on any changes that will be forthcoming to the platform. The level of communication from LU is excellent.

In Betracht gezogene Alternativen

Gründe für den Wechsel zu LearnUpon

Vorteile

I tested several LMS' based on my requirements. The main thing I wanted to see if I could setup content and courses in each without having to dig into the user guide. I found once I figured out were to go for what I wanted to do the setup was easy.

The SAML SSO integration was fairly easy and support was very attentive.

Our Customer Success Specialist has been very helpful and provided a great plan for us to get started. I should have taken advantage of this resource more.

They are in Ireland and we are in California, but you would never even know that when you contact support, they have been very responsive. Even if they did not have the answer they got back quickly to let me know they would get the answer.

Nachteile

The SSO Integrations was easy, but we are seeing issues with the enrollments not properly being assigned. It is hard to diagnose if this is from our end or LU.

I have noticed a few issues where users are enrolled in learning paths or courses and their dashboard will not display the content.

When you make updates to content (videos or assessments) I have seen a few occasions when the user is supposed to have to re-take the test or course and they cannot. Essentially they are stuck. In fairness, the setup I did caused this issue, but when it was adjusted they were still stuck.

Reports are limited. I really need a monthly Users report, but it does not reside in reports. I have to actually export the Users list, then user Excel to sort and filter. I feel this should be this cannot be a simple automated report.

Vorteile

By far, the best feature of LearnUpon is its people. The customer support they provide is the best I've ever experienced. As far as the system itself: The catalog is very user-friendly and I love the ability to create banners to "advertise" new courses or share announcements. We also leverage the gamification features to encourage engagement and offer swag to monthly top learners. The admin tools also make it easy to maintain all of our content, from SCORM files to media files, embed codes, and documents. We have multiple portals in use which helps keep content better organized by audience and allows us the flexibility to have each portal managed by only the people needed.

Nachteile

There is one area of the platform that we don't really utilize fully due to its functionality, and that's the forums. I know this is something LearnUpon is looking into updating, and I can't wait to see the improvements.

Vorteile

Pricing per active user is a game changer. The cost per user is significantly lower than other LMS vendors I have worked with.

Easy to use and fairly easy to train as admin. Low initial learning curve

Nachteile

Some features are limited - i.e. Learning Pathways - these cannot be changed once created which is a real issue for how we would have used these - it completely stoppped me from being able to use this feature in our organisation. The team were supportive in trying to find an alternative solution, but outwith courses/curriculum, the progressive learning is a little limited.