4,3
Gesamtbewertung
Bewertungen

4,3
Gesamtbewertung
Bewertungen

Über Resolver

Resolver ist eine cloudbasierte Lösung für das interne Audit und das Risikomanagement für mittlere bis große Unternehmen in verschiedenen Branchen. Zu den Hauptmerkmalen gehören Audit-Trail, Archivierung und Aufbewahrung, ISO-Management und Umweltschutzmanagement.

Resolver verfügt über ein Unternehmensrisikomanagement, das es Nutzern ermöglicht, ihre Pläne, Budgets und Prognosen zur Risikoabwehr und -minderung von einer einzigen Lösung aus zu verwalten. Nutzer können auch individuelle Berichte über die aktuelle Leistung erstellen und diese mit der historischen Leistung vergleichen.

Das Auditmanagement-Modul der Software ist mit IPPF (International Professional Practices Framework) ausgestattet, das Unternehmen bei der Durchführung von Erfolgsaudits anhand von Compliance-Standards unterstützt. Das Tool hilft Nutzern, laufende Audits in einem visualisierten Modus zu überwachen und bietet Zugriff auf Audit-Ergebnisse. Außerdem überwacht es die Ressourcen, die Kompetenzen und die Zeitpläne der Teams. Das Audit-Planungsmodul hilft Nutzern, Dashboards zu überprüfen und Ressourcen entsprechend zuzuweisen, sodass kritische risikobasierte Audits nicht aufgeschoben werden. Eine integrierte Sicht der Risiken und Sicherheitsaktivitäten zur Unterstützung der Sicherheitsplanung und -deckung sind ebenfalls enthalten.

Resolver bietet Online- und Telefon-Support.

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Resolver Preis

Resolver bietet keine Gratisversion. Die kostenpflichtige Version von Resolver ist ab 10.000,00 $/Jahr verfügbar.

Startpreis:
10.000,00 $/Jahr
Kostenlose Version:
Nein
Kostenlose Testversion:
Nein

Alternativen für Resolver

Resolver Erfahrungen

Funktionsbewertung

Preis-Leistungs-Verhältnis
4,4
Funktionalität
4,3
Bedienkomfort
4,3
Kundenbetreuung
4,7
5 von 44 Bewertungen Alle Bewertungen anzeigen
Phillip
Phillip
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 13.7.2022

Resolver is another valuable tool in the belt

We are better able to harness our data and present it to our leadership teams to implement security measures, education and training.

Vorteile

Customizability of the interface, reporting, data collection, and workflow management.

Nachteile

Features take a little longer to implement than expected but they do eventually make their way into production.

Paul Andrew
  • Branche: Maritime Wirtschaft
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
5
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 13.11.2023

Keeps getting better

Resolver is a resilient, constantly improving platform that makes the day to day management of Incidents and Risk simple and easy.
The fact that it is cloud based means you can log in easily from the office, from home or on the go and it works just as well on mobile as it does on desktop.
Implementation can be a little tricky, especially if you have extensive bespoke requirements, which we do, but Resolver addressed them head on, and after much collaboration and cooperation we have a system that perfectly meets our needs and rarely, if ever lets us down.

Vorteile

Resolver are constantly innovating and improving which means the platform keeps getting better. We receive several upgrades a year at no extra cost.
In addition, their support team are fantastic and usually respond to issues quickly and efficiently.

Nachteile

Whilst the support team are fantastic, the implementation team were a bit more of a challenge. It took longer than promised to finish implementation and took a second run to iron out some longstanding issues, but to be fair to resolver they did this free of charge and we were fairly early adopters following their switch to the Core platform from Resolver.

Sherry
  • Branche: Versorgungsunternehmen
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionen
3
Bedienkomfort
2
Kundenbetreuung
5

3
Bewertet am 22.7.2022

Core daily use

The program is not what we expected and it's not providing the information we need. It's slow, when we do our weekly meeting we run different queries to look at reports and we always have to sit and wait for it to g to the requested area.

Vorteile

We are not happy with the software. We are not able to run the type of reports that we need. There is very limited or if any training. A one time email about a program is difficult to sit down and try to figure out. I am sure there are options that we are not using but it's too time consuming to try and figure this out. A 2-3 day training session would be a significant improvement.

Nachteile

The reporting process about this software. If we query all open or closed calls that are assigned to a specific person you are not able to clear that and search someone else, even if you change things in the search. It continues to constantly bring up the same person. Incident and investigations are very difficult to search for past reports. The system is very slow and not user friendly.

Lawrence
  • Branche: Staatsverwaltung
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 22.6.2022

Multifunctional Resolver

I greatly enjoy working in the system, the Resolver team in fantastic and very responsive. Any issues that may come up (rare though they are) are handled quickly.

Vorteile

I love the scalability of the platform, we are currently using builds in 4 different orgs with plans to add more in the future.

Nachteile

There are a few features that are not currently present that I thought would have been standard or considered a basic necessity.

Ian
Ian
  • Branche: Bankwesen
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 29.11.2018

A fully customizable product with a dedicated staff

The developers kept us on track, within budget, they were very knowledgeable and to the extent possible were able to build custmizations to suit our unique needs. The customer support is very helpful and will return requests in a timely manner.

Vorteile

The software is very customizable and the developers and support team are very knowlegable about how the product can be configured for your organizations direct needs. In instances where they were uncertain of the systems capeabilities, they took it back to their team and came out with a solution, or have it on the list of future enhancements. Best of all, they not only took our suggestions to customize our product, but rather took those suggestions and customized the base product which gets rolled out in an update to all users. The product is very user friendly, and as part of the development/implementation team in our organization, the required level of training for our staff was minimal on how to use the system. There are an endless reporting capabilities. Additionally, they empower our admin team with the abilility to cusomize the system and a support system is in place to assist the modification.

Nachteile

There are a few features that are lacking, including a calendar/scheduling for task management of reminders to ensure requirements are not overlooked. Additionally, there are the odd anomolies/minor limitations, i.e, some formula/rules that can not be built into the system, inability to add certain fields on views, which have been reported to Resolver and expect to be rectified.

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